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Online MBA Program

Master of Business Administration (MBA)

Finish in as little as 16 months with one 6-week course at a time

In our online MBA program, gain the leadership and managerial skills to help you thrive in a rapidly changing business environment. Learn how to make key decisions for any organization, which can help you take the next step in your business career. Enjoy one flat tuition rate, and with money-saving opportunities like credit for relevant life experience and employer tuition benefits, you could pay even less.

PROGRAM DETAILS

Designed for busy professionals — learn online on your schedule.

Credits icon

33 credits
Total required for degree

Credits icon

33 credits
Total required for degree

Transfer icon

Up to 9 credits
May be transferred/waived

Transfer icon

Up to 9 credits
May be transferred/waived

Course length icon

6 weeks
Course length in MBA

Course length icon

6 weeks
Course length in MBA

Program length icon

16 months
Published program length

Program length icon

16 months
Published program length

Careers and outcomes with an online MBA program

Earning your MBA degree online should go beyond a frame on the wall — it should equip you with practical knowledge you can apply in today’s business landscape. Our curriculum emphasizes communication, decision-making and operations to help you make an impact in your current role and prepare to pursue future leadership and management opportunities.

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Skills learned in this program:

  • Management
  • Operations
  • Communication
  • Leadership
  • Decision-making
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An MBA can prepare you to be a:

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You may work in: 

  • Companies and enterprises
  • Elementary and secondary schools
  • Computer systems design and related services
  • Real estate
  • Restaurants

 

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Career outlook

4% growth

According to the Bureau of Labor Statistics, job growth for administrative services and facilities managers is projected to be as fast as average between 2024 and 2034.

The BLS Projected Growth for 2024-2034 is published by the US Bureau of Labor Statistics. This data reflects the BLS’ projections of national (not local) conditions. These data points are not specific to University of Phoenix students or graduates.

Courses for the online MBA program

Find what you'll learn in a course – look for the skills-aligned trophy cup

Skills-aligned trophy cup

Our Master of Business Administration courses go beyond theory to equip you with practical skills for the business workforce that can impact your career right from the start. Each six-week course strengthens your expertise in management, operations, communication and leadership – knowledge that can be directly applied to your day-to-day work.

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Requirements and course details

Your course schedule may vary based on eligible transfer credits or relevant work and life experience. Learn more about master’s degree time and money saving opportunities. You may be eligible to waive up to 9 credits and graduate 18 weeks earlier. Call 844-937-8679 to speak with an enrollment representative.

  • Completion of a minimum of 33 credits, including:
    • Required Course of Study: 33 credits
  • A minimum grade point average (GPA) of 3.0.

Learn about admission requirements

The online MBA program includes 11 core courses in topics ranging from corporate finance and management to leadership and marketing. When you earn your Master of Business Administration, you’ll be equipped with a concrete set of skills you can apply on the job.

You’ll learn how to: 

  • Integrate decision-making skills to deliver organizational value in dynamic environments.
  • Create strategies for sustainable organizational success that integrates the organization’s mission and vision with societal values.
  • Synthesize leadership skills to foster innovation and facilitate change in a dynamic business environment.
  • Evaluate the global environment to sustain an organization’s competitive advantage.
  • Integrate managerial skills to support strategic execution in a rapidly changing business environment.

Develop career-relevant skills with real-world value

Get value from your education before you even graduate. Our courses in the online MBA program focus on teaching practical knowledge and skills you can use right away. You’ll demonstrate what you’ve learned by completing assignments on practical business challenges, preparing you for the real world. Earn career-relevant skills in weeks, not years, with every six-week course.

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Integrate strategic thinking and make better decisions to deliver organizational value.

Org chart

Learn how to lead change and foster innovation in a dynamic business environment.

Sustainable resources

Create strategies for sustainable success that align mission and vision with societal values.

Team communication

Turn strategy into action by applying managerial skills to support execution in your role.

Bar graph

Integrate strategic thinking and make better decisions to deliver organizational value.

Org chart

Learn how to lead change and foster innovation in a dynamic business environment.

Sustainable resources

Create strategies for sustainable success that align mission and vision with societal values.

Team communication

Turn strategy into action by applying managerial skills to support execution in your role.

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Tuition and savings

Paying for school

Tuition is based on number of credit hours per course. Courses are typically 3 credits, but can range from 1-6 credits. Costs do not include savings opportunities like transfer credits and scholarships.

Master's cost per course

$2,289 / course

Cost per credit 

Credits per course

Resource fee

$698

x3

+ $195

Estimated cost per course

$2,289

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What affects the overall cost of my program?

Your full program cost can vary by: 

  • Savings opportunities. Get your degree faster and for less with eligible transfer credits, scholarships and work experience credits. Students with eligible credits and relevant experience can save up to $6,800 and 9 credits off their master’s degree.

With our Tuition Guarantee, you pay one flat, affordable rate from the moment you enroll to the day you graduate from your program.

Earn your master’s degree faster and for less with eligible savings opportunities:

Other ways to save on time and tuition

Because we believe everyone deserves an affordable education, we work hard to help our students achieve one. Here’s a few ways you can save time, save money and avoid starting from scratch. 

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Budget & borrow

How to pay for college

Paying for school can be intimidating, but we’re here to help you make sense of it. Our finance advisors can walk you through your options like federal financial aid and savings opportunities to minimize your debt. Plus, we can help you figure out your financial plan.

Hear from our alumni

From Culinary School to Corporate Success: Gary Batara | Degrees of Success Podcast | Episode 4


0:00 - Hello and welcome to the Degrees of Success podcast. 0:15 I'm your host, Frida Richards. And today we have an incredible guest. We have Gary Batara, the Vice President 0:22 of Marketing at Garden. His story is one of transformation from French culinary school to the boardroom, 0:28 and from ruthless ambition to mindful leadership. He's a two-time, university of Phoenix alum earning an MBA 0:36 and a bachelor's degree. He's an author and an entrepreneur proving that reinvention is possible. 0:43 Gary, thank you so much for joining us, Rita. - Thanks for having me. - Absolutely. We are so excited to have you 0:49 and hear more about your journey and your story. So let's just jump right in. Tell me what were you like as a kid? 0:57 - You know, I think I was actually pretty silly as a kid, and I, I think that the silliness part and, 1:03 and I think part of the mindfulness part was, you know, for me that was like a mask. You know, I found that being funny with people was a way 1:12 to kind of mask like the lack of confidence, right? Because that was, you know, likability Meet Gary Batara 1:18 and that trait I think just, it stayed with me, you know? And likability ended up being such a big part of that. 1:25 So, you know, I was, I was like that as a kid, which meant I have a lot of friends, but at some point, you know, like you have a volume 1:32 of friends and you're like, man, I, I don't really know if I'm close to anybody, you know? 1:38 - Yes, I do know. I do know. What do you think that, do you think that that led 1:43 to you being a people pleaser at all? - I, I would say so. You know, I mean, one of the books I had read 1:53 not too long ago, it, it essentially talked about that, that, you know, so I'm, I'm Filipino American, right? We're, you know, kind of living a quiet life is sometimes 2:01 disguised as humility, right? When really you're just maybe not doing such a good job at 2:06 kind of, I think really being who you are, right? So you're like, oh, fit into this box. But I think as a kid I was, you know, 2:14 conformity I think was something that was praised, you know, not taking up too much space was praised, you know, 2:19 not really making a fuss of things was, was praised, you know? So that's what I was as a kid, you know, like I'm likable 2:26 as a kid, likable as a son, you know, like did the things parents asked, you know, and you kinda check all those boxes. 2:32 And that's, I think, you know, I think for many kids it was, it was actually kinda like that. I think in retrospect, I, I think a lot 2:38 of people can probably relate. - Absolutely. Pick me. 2:44 So do you have any brothers or sisters? - I do, I do. And I had always looked up to them 2:50 because they were, you know, my brother was, brother and sister were concert pianists. They were, you know, 2:57 getting into really good schools like USF working at Stanford. 3:02 I mean, they're just all accomplished, right. You know, and you know, my dad worked in finance. 3:08 My mom worked at a really well-known hospital in the area too. So it was just, all I saw was this, it was like excellence 3:13 of discipline and achievement, and you're playing instruments and you're getting good grades, you know? 3:19 So for me, I was like, man, how come I don't want or aspire or even have results like that? 3:26 And I always thought something was kind of wrong with me. - Well, I know there was definitely nothing wrong with you, 3:31 but let me ask you, you've got a brother and a sister that, or overachievers doing incredible things. 3:39 Definitely mother and father setting that example, leading the way, and then you go 3:46 into the food industry. How did, how did, how did you get there? And then also French food versus Filipino food. 3:57 - Yeah, it, it, it's a super interesting story. So I had some family who had worked in restaurants and, 4:04 and we've always kind of heard about that, that, you know, I think I was nine years old when I made my first cake and it was like, you know, the kind of cake you put like out 4:09 of a box and just put water and like throw in the oven. And I was like, oh man, this is great. Anyhow, one of my brother's friends was like, oh man, like, you're really good at cooking. 4:16 And I was like, baby, I'm really good at cooking, you know? So anyhow, I, from there started to, to actually believe 4:23 that I was like really good at making stuff and saying I went to culinary school because it was something I thought that was uniquely mine. 4:30 You know, like I had grown up playing violin, but my brother and sister grew up playing piano. 4:35 And so everything they did, I was like, I'm just not that good at, at, at, I always compared myself to them. I was like, well, they're really good at piano. 4:41 I'm kind of really crappy at violin, so I need to find something. 4:46 And cooking for me was that one thing that was like, truly mine. And, and I just, I started to cook and do more things. 4:55 And over time, when it was time, I think it was in eighth grade, I was like, what are you gonna do in the future? And, you know, I actually copied what my buddy said. 5:02 He was like, I can be a chef. I'm like, that sounds good. I like cooking. And then that, that's kind of where it went. And so that, that was my unique thing 5:08 and I felt like it was finally something I had that I could own myself. - Well, I imagine going 5:15 into culinary school and studying French cuisine had 5:20 to be a surprise to your parents. Tell me about that. Tell me about that whole experience. 5:26 What, what did that look like and, and what was, what was your experience at being a chef? 5:32 - Yeah, so I had started cooking when I was about 15 and a half. And it was all like Italian food. 5:38 It was for Italian catering company. This was out in Napa. And that's where I kind of started slurring European cuisine. 5:45 And when you go to culinary school, this is, you know, back in, you know, early two thousands, like food was not 5:50 what food was today, right? Like Emeril lag was just coming out that time. You know, everything was about the classic technique. 5:57 So French technique and, and, and culinary of from let's say the olden days. 6:03 But it was really champion, like do the classic techniques, like that's a cool thing, you know? And so anyhow, French cuisine to me, 6:10 'cause I like slow foods, like stews, I like the classic stuff like, you know, beef boon. 6:16 And I also liked a lot of the French pastries. So to me that was like the echelon of man, 6:22 that's really good technique because it's done in the old way. You're doing it by hand. It's the hardest way to do it. 6:29 Rich flavors. And nobody like knew what the hell that was back in the day. They were like, oh, what is that? 6:36 And they're like, it's actually the stuff that you would find all the time. Like, you know, steak fruits, right? Like that's a French dish, right? 6:42 And so, but a lot of people didn't know that. And again, it wasn't socialized. So cooking at that time wasn't as in vogue as it is today. 6:50 So at the time, people were like, oh, okay, well you wanna be a, you wanna be a chef? And what kind of food do you like cooking? 6:56 I was like, French food. And they were like, that's so crazy. That's so weird. I don't really even know much French food. I was like, I like, but if I could articulate it now, 7:03 I would say I like the cooking techniques that I had learned there. 'cause I really, what I came to find later, 7:08 I wasn't really good at plating food. I was really good at cooking food. So for me, the production of it was really fun, 7:13 like getting the right ingredients and then actually doing the, the prep work on all the food 7:20 and all the ingredients as well as just the small stuff, like really searing something properly, right? De glazing it, and then like letting the stews 7:27 layer with flavor over time. Like, that's what I liked about it. I didn't know how to say that at the time though. It just happened to be French food 7:32 was where I did that the most. - Oh my goodness, Gary, I, I just ate and you're making me so hungry. 7:38 All of those things sound absolutely delicious. So let me ask, do you still cook? 7:43 And if so, what's your favorite thing to cook? - Yeah, so I cook almost I'd say a couple times a, 7:49 a couple times a night for my kids and my wife. And you know, it's a lot more toned down certainly, 7:56 but like the cooking, the production of the cooking, I still do and I still love it, you know, I think, and you know, for me now it's, well, 8:03 especially now being a father husband, like that's the place where we get together, we have a dinner every single night, Lessons from Culinary Arts 8:10 we're having a conversation, we're getting a chance to connect. And you know, it sounds so trite, right? Like, okay, we should have family dinners. 8:16 But you know, like when I grew up, my folks were working so hard, we didn't really have too many dinners together. They were working late, 8:22 they were doing night shifts, that kind of stuff. So I always really crave that. So for my kids and, 8:28 and my wife, that's such an important part. And you know, for me it's like I should be able to bang something out in like 20, 25 minutes, right? 8:33 So yeah, it's, it's kind of a fun little way for me to still get the cooking bug outta my system 8:40 and then also get them to have something that's like, oh, okay, this was well done. Like, even if it was just like, I don't know, like bacon 8:46 and eggs, you know, just but doing it, right? - Yes. Do any of your littles have any desire to start cooking or do they just love dad's food? 8:54 - No, they like, like use storing stuff, you know, so, but hey, I get it. You know, like, I, I think cooking is relative. 9:01 You're like, all right, is, is s Syrian cooking or is like storing the stuff cooking? Like, it's a broad term, but you know, I, I want them to like, I think walk away 9:10 that it's good to have regular meals and it's good to cook stuff at home. - Yes, you could, you save yourself not only money, 9:17 but also a whole bunch of different chemicals. So I completely agree. That's right. I completely agree. 9:23 Well, we know you're no longer a chef. What did that transformation look like for you? Like how long were you a chef 9:29 and then as you moved into the corporate world of food, what did that look like? 9:35 - Yeah, so at the time I was probably early twenties and I was working at a restaurant in Berkeley. 9:44 And at that time, like organic food and women owned and fair trade were just starting to like get a lot of buzz. 9:50 And I came across an organization called Guggenheimer and they were looking for actually someone to do pastries. 9:57 And so I was like, yeah, but no one wants to do corporate catering and food like that. That sounds terrible. 10:02 It's like if you were to fail as a chef, like you absolutely like, okay, go do corporate catering, especially like in the early two thousands. 10:08 'cause it was basically cafeteria food, right? But like at that time is right when it started 10:14 to really grow. And a lot of people know this, that's when Google starts really hire chefs 10:21 and starts to have like killer food programs like today. Now it's everywhere. Like you go to any really large organization, they're gonna have like chefs on site. 10:28 Like the food is the same quality if not better, many times for restaurants. At that time it wasn't like that, it was just starting 10:33 to spin up and I was at like the, I'm gonna say the forefront, but I was certainly at that time in the Bay Area, it started to kind of spin up. 10:41 So I went there and that was pretty much at that time where they said, you know, you're gonna be really good on the 10:46 management side of things. And you know, again, for me that was just like, oh man, I thought I was gonna cook. 10:52 That's actually what you wanted me to do. And you know, once I just started talking, I kept thinking like, damn, 10:57 I should just like not say anything, you know? But you know, over time I was like, all right, like maybe this is my, my calling. 11:03 And so that's where working with people and leadership and you know, the same high I got from production was no different than 11:10 handling tons of tasks that were, you know, high pressure. - Absolutely. It, the, 11:15 your career is definitely a journey, right? You never know what aspect of your career is actually gonna feed into 11:21 another part in the future. Because you literally went from chef to the vice president of marketing. 11:27 So when, when you, when you had that career path change, where, what was 11:34 that first position and then how, how did that look moving forward? 11:39 - Yeah, so I, I was working at the time for, again, a corporate food service company. 11:44 They were called guggenheimer, but they did food for like all the major tech companies at the time. At the time it was like Sun, Microsoft, 11:50 it was Google, it was Nike. I was to, at the time, sun, sun, sun Microsystem, sorry, 11:56 sun Microsystems, which is no longer around. But that's why I started as a food service director. 12:02 And your number one job as a food service director is to get engagement or basically increase revenues. 12:07 And so that's where it was like, how do we get as many people, you, these campuses were huge, like five, 10,000 people, so how do we get them to spend time there? 12:16 And there was this whole strategy around talent engagement and, and so on and so forth. But it was like, how do we get them in here? 12:21 And it was like, all right, let's do really good food. Let's do marketing, let's do promotions. So it was really like kind of boots 12:26 on ground type promotions. Like if we kind of wave this, the sign today people came and that increased revenues. 12:32 Then it was like, okay, how do we get them to come back a second time, a third time? And that's how these organizations were measured. 12:39 If you as a corporate caterer can come in and get the population to spend as much time on campus 12:44 as possible, that was a good thing. And all the accounts I was at, which was Sun Microsystems and ultimately went to EA 12:51 and then Google Food, that's where I started to get more and more on that side sales marketing. 12:56 So I would have the regional managers and directors come to me and be like, what are you doing here? Because I need that here in Texas. What are you doing here? 13:03 Because I need to have the same problem here in New York. And that's where it just started. And I got far removed from operations 13:09 and they put me into the sales and marketing side. And I, I did that for a number of years and that's where I got, I'd say, I'd say the big break. 13:17 But getting involved at Google was the biggest thing. 'cause they said, we want to do what we're growing here in San Francisco 13:24 across the Americas. And at the time that was called the Google Food team, but now it's, it's part of essentially the ruse team 13:32 or the real estate workplace services. And at the time they called experiences. So that's where I just got really involved. 13:38 And at the time they were like, Hey, let's start really doing some brand positioning. Why should people have good food? What's the return on that? 13:45 And is there a brand that we can kind of create around that? Is there lifestyle choices that we can impact? 13:51 Because let's say that at some point, if somebody is eating here a lot, it's our social 13:57 and moral obligation to make sure that they're not crashing at two o'clock. So let's feed them healthy food. Because if they're eating healthy food, 14:03 they're probably more productive and they're probably also not likely to get heart disease. And you know, when employees die from heart disease, 14:09 it costs companies millions of dollars. So all of that work just started to snowball. And you know, at the time it's like the golden age. 14:16 So people were pouring money into these programs. And so I just, I happened to have such a lucky journey 14:21 where, you know, people were pouring money into these programs and more and more marketers started to come on board. 14:28 And that's just kind of how it started. And so I did that for a number of years. And in 2018, then I went to a startup 14:34 because everybody at the time was like, leave going these to, from these big organizations and go to a startup. 14:40 And the startup I was at just happened to be Garton. And we had raised about 120 million 14:46 and became a Y Combinator top 100. So - Seems like a good - Choice. Yeah, I think I was just kind of lucky. 14:52 - You know what, I, I think you're talented based off of your resume and the things that you've done, 14:58 but I also know that you've been very honest about how you were ruthless in climbing that corporate ladder. 15:05 Can you give an example of like the ways in which you felt that you were ruthless? 15:10 - Yeah, you know, I mean, people don't wanna talk about this, but you know, the reality is, especially in corporate America, 15:18 your skillset's one thing, right? But on, on a, a real thing is people wanna work with people they like, right? 15:24 And what I started to realize was people at the top, they weren't necessarily picking the best candidate 15:29 to bring the next PE people to the top with them. They were like, I like you, 15:35 and if I like you, I'm gonna give you better opportunities. And because I had this ability to speak 15:40 to people really well, and you know, just starting from small talk Overcoming Personal Struggles 15:46 to regular conversations, and I don't know, arguably you can say that's networking, but I knew what I was doing. 15:52 I was aiming to get into good graces with the executives and that meant I'll raise my hand to do a project, right? 15:59 And knowing that, you know, the vast majority of people who were working on the project weren't gonna be super vocal about them working on the project. 16:06 And so I was like, Hey, I'll be the one to actually talk about the project. I have no problem doing that. Right? And so that visibility, I started to learn very quickly 16:14 that if I have visibility and on top of that, if I'm well liked, then I can be 16:20 that one touchpoint for all the executives and then the executives, all they do is deal with problems. So if you're the problem solving guy, 16:27 then they're gonna constantly give you more things to solve. And I just saw it, I was like, man, I was, it was so obvious 16:34 to me, I totally didn't deserve to be in that room, but I was very vocal and I played the game. 16:39 I understood how to get in that room in the first place because when directives come out of c-suite organizations, 16:45 all of the team members who are, who are tasked to do it, they will do the job. 16:50 There's no doubt about it. And that's why I started to learn. I was like, oh man, you absolutely can leverage the 16:57 work of tons of people to further your own career. And no one, no one talks about that. 17:06 Most people I think, talk about this idea that, oh yeah, man, like you know, my bosses, they don't appreciate me and so on and so forth. 17:12 And to some degree that's probably true, right? Because they're given certain tasks to move forward 17:21 by any means necessary, really. And that's when I started to see it. Like I remember being in rooms 17:26 where people were looked at like numbers and saying, okay, well if we just cut this entire group, what's the impact of that? 17:33 And I was like, probably nothing, because the next group next to them is gonna have to pick up the work and they're gonna have to do it because they're not likely gonna leave. 17:40 And I remember being like, man, I've never seen shifting like that of the masses. And it was to hit revenue goals, it was 17:48 to hit target KPIs, right? And you know, if there's any executives out there listening to that, they know exactly what I'm talking about. 17:54 'cause it's exactly what happens in these rooms. But not saying like, oh man, but this person's been here for 25 years. Or like, okay, if we need to cut costs and do A, B 18:02 and C, what's the fastest way to point B? It's like, well do this because, you know, you're, I found that you're kind of protecting the people 18:08 that are on this inner circle. And so rare, I, so oftentimes again, I see people like, oh, I'm not in the inner circle, so I'm getting treated poorly 18:16 while I was on the inner circle. And I got more opportunities and more growth just, 18:24 I'd say not, not just opportunities, but it was warm intros, right? Where like, I like this person. 18:29 And when you're introduced into an organization where, or a project where you're liked, you already have a positive perception. 18:38 So your work, even if it's good or not, it doesn't matter. Like you're going to move forward regardless. 18:43 And when I started seeing that, I started boom, moving fast, really fast to the point where people were like, 18:51 how are you in the board meeting? I was like, oh, I just am liked, you know? 18:57 And at some point I was like, man, and, and it started to just, it starts to chip away at you at some point 19:02 that you start realizing like, there's a lot of unqualified people that are in that room and they shouldn't be. 19:08 And he starts to see all the, and I remember, you know, boardrooms are oftentimes like, it's all glass. So I remember seeing people walk by being like, man, 19:15 you're the one who actually did all the work here. You're the one who actually, you and your team are the one who probably should be here 19:20 speaking on behalf of the projects. But that will never happen because I'm more likable 19:27 and it's a, it's a really messed up truth, but anybody who's climbed a corporate ladder quickly like knows exactly what I'm talking about. 19:34 And I think at some point you get to a point where you're like, damn, I don't like myself anymore. 19:40 And so I think that, you know, same thing, you'll get to the top of the mountain, but you're alone, 19:45 - Right? Right. Because you took the opportunity to use other people's work and instead of lifting them up 19:52 or putting the light on them, taking that opportunity to have it lift you up. 19:57 But what I know about you is that you're an excellent leader. So I imagine as a leader now, this is something that you 20:05 stay away from or encourage others not to do. How would you say, oh, it's, what would you say your leadership style is like now? 20:10 - It's, yeah, I mean, that's the super toxic trait and, and that comes out so quickly anyway, right? 20:16 But I think now certainly it's, you know, I'll take way more 20:21 blame and way less credit, right? And because especially when you get to, when you get 20:26 to a point of leadership, you're really not touching anything. Like you are absolutely dependent on the results of others. 20:32 And there's two ways you can do that. You can, you can have them, you know, work as if they're in some sort of factory and mill 20:39 and then take those results and pass it on, right? Which is I think what, what a lot of managers do. Or you can say, alright, I'm, 20:46 I have one job, it's still work for you. Let me remove all the crap that's in your way that prevents you from doing a good job. 20:52 And most of the time, the people, they don't really need to be told what to do. They're the ones boots on the ground. 20:57 They just need to be listened to. And you're gonna get the best insight if you just actually sit back and say, okay, come to me 21:03 and tell me what needs to be done. I'm gonna be an advocate for you. And it was no surprise that, you know, 21:09 now I get these people who are like, oh, please don't leave and you know, if you go somewhere, I'll go with you. Whereas before, it was kind of just like, oh, 21:16 this guy's gonna come into the room. He wants the updates, he wants this night, he doesn't care about us, and we're gonna pass on the 21:21 information and I'm gonna stay in my same position. Well, I see the sky skyrockets at the top, right? 21:26 And it is just so messed up. Even as I say it, I feel gross because I saw, like, it'd be different if I did that 21:33 and it kinda had mediocre results, right? But at some point when I was in rooms with global executives, especially when the, 21:39 when Guggenheimer was getting acquired at that time, and I remember seeing my, my buddies like not invited 21:47 to certain dinners, and I was sitting at dinner where I had, you know, a global CEO to my right, a global CEO to my left 21:54 and all, and all I had to do was say, what projects are you working on that I could be part of? 22:00 And they were like, pick, I'm gonna connect you with this person. And they've already been told to just get you set up 22:06 with a really strong project that's gonna have a lot of visibility. And I can't even tell you how gross that feels at, 22:13 at some point when you're, when you see people who are doing tons of hard, hard work 22:20 and you know, just not, not having the same benefits. And so I just kind of vowed to myself, I was like, man, 22:27 this is not a really good way to live, because I can guarantee you that's not the only place it shows up. 22:33 You become selfish everywhere, you know? And so this is where it was like, you know, 22:39 you're clearly not gonna be good in relationships, not gonna be a good son, not gonna be a good brother, right? 22:44 You're not gonna be good at anything. You're just, you're, you're, you get to the top and yeah, you have the successes, but you, you've, you've lost yourself. 22:51 And I think that that's just, it's, its a cautionary tale, let's put it that way. And most CEOs I know, especially when I went 22:58 to the startup world, they're the ones who were like, Hey man, this is all about growing people. This is a mission that we're on. 23:04 And so when I went to Garten, they were like, this is the mission that we're on. We wanna empower people to live blissful lives. 23:10 And I was like, I've never heard of that. And you know, they had these values and they, you know, it's so gross. And people say like, oh, we're family at a business, right? 23:17 But they're like, no, like this is, like, we wouldn't do that to people. And so I think for me it was, it was refreshing 23:23 to be like, this is like a reset. And so I think that really was it. It was like, you know, at some point you, 23:29 you skyrocket so fast. And you know, there's a book that I love, it's called The Second Mountain, you know, the First Mountain. 23:35 It's, it's so focused on us, especially in America, hyper individualism. 23:40 Like, I want to grow this, I want to get this, I want to do, I want to be, and now I'm here and now I'm alone. 23:46 And then it talks about like, you falling down this bound, like this like pit of despair, right? And then now you pick yourself back up 23:52 and you go up to the second mountain and it's outwardly focused, but you can only be very outwardly focused if, if, 23:59 and I don't know, maybe it's just my story, but I really had to hate what it was in order to be like, 24:05 never again, never gonna do that again. I'm gonna do it the right way in order to be like, all right, come with me. 24:11 And I think that that's what makes it, you know, because as a manager, or certainly in in executive leadership, you have tons 24:19 of chances to further your own career, tons of chances to influence the life of somebody else. From Employee to Executive 24:24 And now it's, again, it's a moral obligation. Like, I can't see myself doing that without being like, ah, 24:30 man, that's, that's not good behavior. Like, shame on you, especially for raising children. Like, it just, it just doesn't align. 24:35 And so, and no surprise around that time is when, you know, we started family. So it just, it just seemed to be like, 24:42 these are the attributes that, you know, a good man should do and have. - Yes. I find that very interesting one, I, 24:50 I could totally see how your heart could grow when becoming a parent, right? Because now it is no longer just about you and your wife, 24:56 but about, you know, the, these little humans. But I also find it interesting, the foreshadowing of your childhood, of wearing the mask 25:04 and pleasing the people and being very likable and then using that same mask 25:14 in your corporate life, so to, to work your way up that corporate ladder. 25:19 I'm curious, when you met, when you were, when you were doing that as you were climbing, did you meet anyone that influenced you 25:27 to be a better leader? Like the leader you are now? - Yeah, his, his name was Randall Boyd, 25:35 and he came in as CEO specifically to get the company ready for acquisition. 25:41 And so at the time, you know, this, this company was the corporate food service company I was working for. 25:48 They weren't really in good shape. The founder had passed away, unfortunately, so needed kind of a turnaround. And he kind of came in with these, these really core values 25:56 of like, family, and I want to play fair, but I also wanna be first. 26:02 I think there's a way to do that. And I ended up being in a room with him. 26:08 You know, I, I think, I actually remember one day where he was, we had to do a big project and of course I was there in the room and just waiting. 26:14 And he was like, okay, you come with me, right? And he was like, you know, here's what we're gonna do in wine. 26:19 I just remember getting a front row seat to really strong leadership. And it was, you know, you hear this a lot. 26:26 Simons Neck talks about this a lot about Nelson Mandela, how, you know, he grew up in, in, in a tribe. 26:33 And his father was like a tribal leader, right? And he was, one of the biggest takeaways he had was his father spoke last. 26:39 That's what Randall did. He just spoke last. He let everybody else speak without influencing and then allowed everyone else to give their opinions 26:46 and leaders speak last. I was like, what? Why are you doing that? You don't need to do that. You're the man. 26:52 You're the one who could tell everybody what to do. And I just saw this level of empowerment that I just was like, man, and, 26:57 and this guy had, you know, had good family. He was ob, he was obviously well off, you know? 27:03 And I was like, wow, you can have all that and you seem like a decent human being. 27:08 That's inspiring to me. And till this day, we're very close. 27:14 - That is incredible. It is so important to have, well, someone that you, 27:19 you know, you follow their, your, their career and they support you in yours and just someone to look up to 27:25 and guide you in your career. And it seems like now that is you for many people, 27:34 - Which is he, he a and, and he, he told me something, actually, he had said, 27:39 I asked someone one time, and this is before I left for the startup. This is like me kind of going through like my, 27:44 I think I'm kind of a crappy person thing. I went to his office one day and I was like, company sold 27:50 and now you're moving on, what are you doing? He was like 50 years old and he was like, I'm retiring. I was like, kinda guy. I was like, 27:57 and I asked, I was like, how do I get there? How do I get in that seat? And he told me, he was like, are you educated? 28:04 I said, well, I've got tons of work experience. Went to culinary school and dah da da. He is like, no. He's like, go to school, get your degrees. 28:11 Like degrees plural. And he was like, go get your bachelor's, go get your master's, do it. 28:18 I was like, I got kids now though. I have all these things. And he was like, do it. And it was about two years later where I did. 28:26 And so I, I'll never forget that because it wasn't like, get the degrees because you're going to become super rich, successful. 28:34 Like, if I had to go back in time and ask him now, it would be because doing those hard things I think was good for me. 28:42 You know, he was a very intelligent CEO, so I can't imagine that he didn't see the ways by which I moved up the ladder, you know? 28:50 And so I think for him it was like his way of being like, you know, get your stuff together, man. 28:55 Go to school because you, you need a little bit of humbling. 29:01 - Yes, I definitely understand that. I, one of my favorite sayings is, 29:06 anything worth having is worth working for. So if you want it, you have to be willing to fight for that thing. 29:14 So I heard you say that, that that, that that boss actually told you to go to school 29:20 and to get not one but two degrees, and you did exactly that here at University of Phoenix. 29:26 So how did you choose University of Phoenix? - I was, I was looking for all kinds of different 29:33 online institutions and anything from like, you know, my wife had went to 29:39 Berkeley and she also went to Notre Dame. So I was like, all right, well let me, let me look at those. And all these were like physical classes 29:45 and, you know, little, little ones at the time weren't in full time. So totally just bought into what I saw in the commercials 29:51 where people were like, oh, they work on my schedule, you know? And so I went to look at one for sure though, that had the, 29:59 that was fully accredited. And I think that was really important to me that if I was to take classes here, I can go to like a Stanford or Harvard 30:06 and it was this, it was credentialed the same. And I think that was the biggest thing for me. And so when I, when I went there and, 30:12 and I think I talked about this somewhere else as well, but I called and they weren't talking about the degree. 30:18 They were just like, what's your goal? What do, what do you wanna do? 30:23 Where do you see yourself in the next few years? When I was just like, look lady, I'm just looking for cost and timeline, you know? 30:30 And it wasn't that. And I just, I'll never forget that. And I was like, okay, this is, this is good. And I just, I went for it. 30:38 And you know, that was, that was it. Kinda just jumping in. - So you were drawn into the fact 30:44 that you weren't just a prospective call, you weren't just a number, you were Gary 30:50 and she wanted to know what Gary wanted to do to set him up for success. 30:56 - Yep. And she also had made it a point to say it wasn't gonna be easy. 31:03 And I thought that was kind of interesting because I thought that, you know, you might hear like, oh, it's, it's gonna be a walk in the park 31:08 and you have all these resources or like, are you ready for the work that it's going to involve? And for me, I was kind of searching 31:15 for some words at the time. It was like, are you, you know, I interpreted that. I was like, are you ready for change? And for me, actually hearing that I had to work for this 31:23 sounded kind of nice because at some point when they roll the red carpet out in front of you and you get to the top, 31:30 you don't feel like you earned it. You know? And that is, 31:35 it's a very lonely feeling of like shallow success. And so I was like, alright, I feel like this is a good, The Value of Authentic Leadership 31:42 this is gonna be a good thing for me. There ain't no way around it. I gotta do this class by myself. I have to, everything was on me. 31:49 There was no one I can lean on. It was just me. And for me, that was, it was refreshing 31:54 'cause it was like I couldn't run and I had to do the work for myself. And I was like, I kept wondering, am I, am I good enough to 32:02 earn the accolades that I have? I felt like the accolades were further than my capabilities 32:08 and that really noz away at you at some point. And so I was like, I'm gonna learn 32:14 as much as humanly possible. I'm gonna do everything. And that was it. And it was like, just pure discipline. 32:20 And this is where it was like, how do you fit in 20 to 30 hours a week into an ex already 32:25 busy schedule with kids? And on top of that, I was like, I need to learn more 32:31 because I need to have a mindset. And that's where I started to read, you know, or listen rather, I do a lot of audio books, all kinds 32:38 of books on mindset and philosophy and stoicism and how to deal with hard things and perception. And so it wasn't just like, alright, let me, if if it, 32:47 if it was like this pendulum swinging, it was like ease and comfort and success and then nothing. 32:53 It was like everything hard, everything earned the right way, way. And it was, that was it. 32:59 And I think for me it was, it was like being baptized, you know, like it was, it was a full blown 180 shift. 33:07 - Yes. What I'm, what I'm hearing you say is you have a great awareness of your drive 33:16 and also of you have a great mental health awareness as well. 33:22 Does that sound accurate? - Yeah, I, because I, I think that you, you know, same thing, like you can't attempt all 33:29 that without putting the right infrastructure in place. It was like, alright, I know the second I wake up in the 33:35 morning, there's gonna be assignments waiting for me and a crying child. No. And me starting at a new organization, right? 33:43 As well as me fighting my own indulgences to just find the quickest way to the top, right? 33:51 And so it was like, man, everything was really easy just yesterday and now everything is particularly hard. 33:58 So I don't really know if I was punishing myself, you know, for that. Or if it really was like, okay, I'm going to, I'm going 34:06 to like earn it this time. It was probably a mix of both, right? It was probably a little bit of like, shame on you. 34:11 You shouldn't have gotten that far that quick, right? As well as, all right, well now you know, what if my, 34:18 if my accolades are here and my skillsets here, let me work to like bridge that gap. 34:24 - And you did exactly that and earned both degrees. You know, I, I hear you taking accountability for that. 34:30 I wonder if the other men in the room or women in the room would have said the same thing 34:38 because the likelihood of them getting there in a similar pattern is high. 34:44 So I'm, I'm curious if you were the only one as self-aware. 34:50 - I can, I can tell you this much. There's not one person there that I was at the time were part of executive leadership, 34:56 whether it was a guggenheimer or whether it was a Google that are still there, everybody's gone. 35:02 And I think that's such a really telling sign. And the one person who still is consistent is random. 35:10 And he does his consulting and advice giving for free because he was like, I, I don't need the money. 35:15 I just do this for free. I love it. And so that to me also was over time just telling to say, 35:22 everybody who was kind of reaping the benefits at that time, they're all gone. No one's part of anything anymore. 35:28 There's no more leaders there anymore. And it'd be different if they're all there still. But that wasn't the case and I knew it. 35:33 So if anything that was a foreshadowing, this is my future, you might, you know, kind of be a very quick flash in the pan. 35:39 You got to the top, you stayed there, and then at some point it all crumbles. And I think I was lucky enough to leave 35:45 before it all crumbled. And I think that when it comes to, you know, university 35:51 of Phoenix for example, that's why I just hold such a really special place in my heart because when I, I was very vocal 36:00 with my professors on this 'cause I would tell 'em like, I want excellence, I want 36:06 to get straight A's and I want to ace everything. I'm like, they're like, oh, you don't need to do all that. 36:12 They were like, look man, these are practical exams. These are so and so forth. I was like, no, I want to be an excellence on everything. 36:19 And if you don't believe that, it's excellent, don't take it. And I remember saying this on like one of these orientations 36:25 and people were like, dude, this guy like overachiever. And I'm like, no, I swear to God. Like I'm not trying to do that. Like, I'm actually looking to work really hard here. 36:33 And they were like, okay. And I asked for their cell phone numbers. 36:38 So I remember it was, I, I think it was like one of my first classes, which was like the 36:44 worst of like statistics. And you know, the professor was like, look, 36:51 you said you wanted this, so here is the problem and here's an example sheet, read it, study it, everything. 36:57 And this was all before, like you had, you know, I think AI's really big now. I wish that existed back then because it would've been, it would've been a breeze, right? 37:04 But at the time it was like me with a fricking calculator being like, man, how do I, how do I figure this out? 37:09 And it was just, it was tough. And he was like, this is due, and if you really wanna do it right, then your first assignment's due Wednesday 37:17 and today's Monday night, you know, and it's like, oh man, they like what I get myself into. And I just kept thinking like, I know what it's like to get 37:25 to the top without having to earn that. And I was like, I just, lemme just see, 37:31 lemme see if I can do this. And at some point what I found is, you know, I used to be the big guy waving the flag, being like, 37:39 be passionate, be passionate. Chase your passion, right? But what I found is you can get passionate about stuff 37:44 that you're good at that you didn't, that you didn't even think you were passionate about. Like, I didn't think I'd be passionate about statistics, but when I started to get it, I was like, oh, this is cool. 37:51 I'm good at it. Here's the next problem, here's the next thing. Oh, I didn't know I could do that. Now I get this too. 37:57 And you become passionate about it. And that just, it opened my whole world of you can get really good at something 38:02 that you absolutely sunk at prior and then become passionate about it over time. 38:07 Meaning anything in life is up for grabs. Because I think that, you know, especially from, you know, 38:14 taking the fast track to things, ease was all I searched for comfort was all I searched for. 38:22 So being like, all right, that brought me here. And on paper everything looked really good. 38:27 I didn't like myself though. So doing the hard things, man, that was refreshing. 38:34 And I it, and I was proud of myself, I was proud of myself. And I think that ends up being one of the biggest, you know, 38:40 takeaways is, you know, and I don't know, may, maybe there's people who are born with this trait innate innately. 38:45 They're just like, I'll do hard work and I'm proud of myself. But for me, I was like, Ooh, what's the best way to point B? Even if I have to go like outside of the lines, you know? 38:52 But putting myself in this place where you can't escape now is this way, or I, it it breeds a confidence that 38:59 I can't even describe to people. 'cause it's so, it's so strong. 39:05 - So Gary, you've had a lot of transformative events happen in your life. 39:12 I wanna talk about one in particular. Tell me more about the day on the bridge. 39:18 - Yeah. Yeah, so it was an early evening. 39:23 I was leaving, I'd say early evening. I was, I just know it was nighttime and I was coming from the city 39:29 and I was going from San Francisco and I was crossing the Bay bridge. And if anyone's familiar with that, like you go 39:36 through a massive tunnel and it's like two or three mile stretch, but it's like always like packed, 39:42 always, always, always. And at this particular time, it just wasn't, it didn't look like it wasn't going to be. 39:47 So I just started going, you know, faster and faster and faster. And you know, I've, I've said this 39:52 before to, to someone in, in, in a separate interview, but I wasn't trying to hurt myself, 39:59 but I certainly didn't care what happened to me. And you know, it was almost as if I was just searching 40:06 for somebody to like slap me down something to slap me down. Because at some point when you're writing this, this, Mentorship and Paying It Forward 40:13 these layers of success, you're just like, is this, is this really happening? Like I'm, I'm in rooms with executives 40:19 and I'm getting all kinds of opportunities and I see people who are working significantly harder, 40:25 way smarter, not even getting a chance. And I was like, you know what, whatever, boom, 40:30 going fast, right? But to the, you know, pedal to the metal kind of thing and nothing, it was like nothing, like not a car, 40:38 not a cop. And this is like peak areas where you're gonna find cops and just, you know, just something, nothing. 40:46 And I made like two, three miles easily, well over a hundred miles an hour. And I got to the end and I took my foot off this accelerator 40:53 and it was just like nothing. And I just kept thinking to myself like, how is this possible? 40:59 Like, do something to me. This isn't, this isn't right. I can't keep taking these accolades, 41:05 I can't keep going further along here and all, all I am is alone. 41:10 And yet still even doing that, the universe would like said, oh, don't worry, here's a red carpet. 41:17 We're gonna make sure nothing happens to you. And I can't tell you just how gross I felt. 41:22 And so I turned my phone on, I went to go on YouTube and that's the first time I heard Tony Robbins 41:28 and Tony Robbins exactly what he said. He was like, you, you're a loser. And I was like, I am a loser, Tony. You know? 41:34 And he, I just, it was such a profound moment because he was like, but you could be better. 41:42 And that opened up my whole world to, to, to really think to myself, okay, well if the universe isn't gonna do it, 41:49 I gotta do this. And so let me do something to earn my own self-respect. 41:57 Because at some point I, I, I just, I can tell you there's, there's nothing like getting to the top of the mountain 42:03 by yourself and not having good relationships, healthy friendships, just knowing 42:11 that it wasn't done the right way. Because everybody wants to get to the end, everybody wants 42:16 to get to the top, but when you actually get there and it wasn't done right, it's, it's, it's, 42:22 I can't even describe how much it's not worth it. You wake up and you, you don't even wanna look at yourself in the mirror. 42:29 - I, I can only imagine in this hustle culture, 42:34 you know, we could sleep when we're dead type, you know, type culture. 42:41 You know, there, there's definitely a stigma in which you need to just keep focusing and working on your career 42:50 and not so much on yourself. And what, what I'm hearing you say is as you continued to work towards your career, you continued to go up and up 43:00 and up, but there was no, there was no value in that. You felt emptiness and sadness 43:06 and loneliness there, despite the fact that you had everything that she wanted, the, the money soon 43:12 to come, the the Porsche and, and, and other incredible things, material things 43:18 that people would definitely aspire to have. But what I'm understanding is that you found value 43:26 when you started to do work not for corporate and your career, 43:34 but for yourself. - Yeah, I think that one of the most important ones is just truly being 43:41 honest with yourself. Like, look at yourself in the mirror and really be, I'm like, give yourself permission 43:48 to fully be like, man, what? And I'll start off I cus here, but like, what the hell did I just do with my life? 43:55 How did I get here? And, and don't sugarcoat it either. Be like, I'm lazy, have anxiety, 44:02 I have all these really bad habits, like, don't lie to yourself. Like full blown, own it. 44:08 And I think that is a very hard thing for people to do. I say that for people 44:13 because that was impossible for me to do just years before that, right? But at some point when you really look at yourself and, 44:20 and just like give yourself a real honest assessment, it's hard. 'cause you're gonna find some stuff 44:26 that you don't wanna see, right? And you can't unsee that because I think for a lot of us we're so used 44:32 to wearing this mask, so used to putting this facade to be like, okay, let me now build this person of, of 44:38 who I think I'm supposed to be. So at some point when you take a full blown hammer to it 44:43 and just smash it, you don't wanna see what's on the back end of that. You don't wanna see what, like, how that structure was made. 44:50 And I think that for a lot of people, it's okay. Like at the time, again, like I was, I was managing, 44:58 you know, I'd say easily over, over a hundred people across the, the nation 45:05 and just given more and more opportunity of, of 45:10 success and growth opportunities. And all I knew was that 45:17 I absolutely had this like, gnawing thing. And I think if anybody's out there and you have that gnawing thing, like it's okay, like 45:24 open it up and it's okay if you do it like by yourself in the bathroom, like that's totally fine, but, but do it because now you have a good foundation to build. 45:33 Now you can really say, all right, if this is the case, and it doesn't even matter what you were before that. 45:40 I think that for it, it's like a two part thing I guess, and I'm probably overly explained this, 45:46 but be okay having an honest conversation with yourself in the mirror, but really go to town on yourself and say, all right, 45:52 what are all the things I'm really not proud of or the things I really want to change? And current state, right? Like, take off a mask. 45:59 The second part I think is I think being okay that maybe a part 46:07 of you might always be like that. And I used to think that it would be like this skin, 46:12 I would shed like, oh, I'm no longer gonna have anxiety. I'm no longer gonna have this, this need to want 46:18 to climb this corporate ladder. I, I don't think that, I don't think you ever do away with that. And I think that's this fallacy, like, you're going 46:24 to fix yourself. You're going to shed yourself of these things. It doesn't work like that. I think those things are 46:29 still always there. You become much better though at dealing with them. You can say to yourself, all right, 46:35 well I know it's a tendency of mine and I may have had a lot of results like that, but that doesn't mean I have to make that choice today, 46:40 so I'm just gonna go the other way. As opposed to being like, Hey, it's been like three weeks, or shouldn't I not have this anymore? 46:46 Like, no, you're always gonna have that and that's okay. You're always gonna have those tendencies that you want 46:51 to be a lesser person. That's normal. And I think that also, again, it's just, it's just giving yourself permission. 46:57 It's okay to be in a room with a bunch of happy people smiling and all that. And you're like, why do I not feel any of that? 47:05 How come I don't have that joy? How come I don't have that this and that? Like, it's okay, right? 47:10 Because what I've learned is that you'll have all of it. You're just kind of not having all the other 47:15 stuff that I think you want. Like it's not doing away with one to replace it with another. 47:20 That part will always be there, and that's okay. You become significantly better at dealing with it. 47:27 And I think that it's, it's a choice. It's a everyday choice being like, do I wanna be a piece of crap today? 47:32 Do I want to be a lesser person today? Because that person's right there, he is right behind you. 47:38 Right? Like, and you're never gonna do away with that. And I think that's a common misconception, 47:44 like, I'm gonna do away with this. And it's like, no. Like, no, you're not. That's okay because that's part of you, that's part of you. 47:49 And I used to keep, keep thinking like, there has to be something wrong with me because why does this part of me exist? 47:55 - No, and honestly, you, you mentioned, you know, being at a, maybe a dinner, a dinner party 48:01 and seeing someone else and seeing their joy or seeing, you know, a happy marriage Navigating Industry Changes 48:06 or whatever the case may be, and thinking like, I'm processing this and they're, they're feeling these feelings, 48:12 but they may just be masking. It could, that could not be their truth as well. 48:18 They may not be as brave as you are to actually 48:23 go all the way, rip, rip all the nonsense away, go straight to the foundation and work your way back up 48:28 to create a stronger, a stronger foundation. So I think that that is very powerful. 48:34 Look in the mirror, say what you need to say, say the truths about yourself, acknowledge them 48:41 and learn how to navigate and accept them because to your point, 48:47 they're never gonna go completely away, but know how to navigate away from those things. 48:55 - And I, I think this whole idea to give yourself permission, what I have found is almost every person I I, I know today, 49:04 whether I work with them or whether they're, you know, friends or family, most people are itching for that permission 49:12 to be like, oh, thank God you're, you're going through it too. Right? And, and I think that, you know, that 49:17 that's the root of connection. It's like, it's the authenticity behind it being like, Hey, like just throw on the same page. 49:22 Things kinda suck for you too. Right? Okay, cool. Like, and, and, and there's a, there's, and it's more than just authenticity and connection. 49:30 It's like we were, we're fed so much around 49:35 not just success, but these things should look this way. And it's, you know, a lot of people know this, right? 49:40 When you look at socially like this, that's not like real life necessarily, but it goes deeper because it's, it's actually saying 49:49 it's okay to have these flaws and inadequacies and, and things you're gonna deal with 49:55 because hell, you might deal with that the next 50 years, right? Like, that's okay 50:00 and it's okay to not, again, not just not be happy all the time, but it's okay to have these feelings where you're like, 50:06 damn, I could be a better person or I want to do these other things. But I haven't gotten there yet. 50:11 And I just think that the permission to do that, and the only reason I think I'm particularly more capable 50:16 of talking about this kind of stuff is because now I've got both. Now I'm like, all right, I have the results that I want, 50:21 whether it's success or fitness or anything like that. I'm like, okay, I have these results, so you tell me 50:27 that you, it has to be one or the other. Right? Because you can absolutely still reach that pinnacle 50:33 and still be knee deep in your own personal work. And I, I didn't know what that was possible. I thought it was like, okay, if you do all this 50:39 work, then you're fixed. Right? Or you, you build this empire of success and like you're fixed. 50:46 And it's just, it's a constant daily, you know, I, I heard something that I really like before. It's like, you know, success 50:52 or like living life, you want, it's, it's, it's, it's rent and that rent is due every day. 50:57 Like you have to always put forth that effort because the second that you stop, you know, 51:03 and again, I stopped for a long time. I stopped putting in that hard work for a long time. It, it just, it's like, it's cancerous. 51:10 - Absolutely. Absolutely. I'm hearing you say that 51:16 putting in putting in the work, being, being seen 51:22 for who you are with your mask off is substantially more valuable than wearing a mask 51:31 and continuing to pile more and more on - Yeah. Yeah. 1000%. And you know, I, I think it's so many of those, of that, of 51:40 that, so much of that sentiment is like, everybody knows that, you know, and I just, I can't reinforce just how important It's 51:47 to just be like, I know you've heard that before, but I'm really telling you, if you really go do that work, 51:53 you will uncover a part of yourself that is immensely strong and immensely capable. 52:01 And that is a steadfast type of confidence when you can look at yourself full blown in 52:07 the mirror and be like, damn, I gotta fix a couple things. And that's a long journey. That's a long journey. 52:13 I gotta, I gotta undertake, but I'm, I'm gonna do it. It just, I think that has a direct correlation to, 52:19 to the successes that you'll experience in your career, the successes that you'll experience in your personal relationships, in your finance, everything. 52:27 'cause again, I think the good news is that it's all linked together. When you start working hard and doing that work, I think internally 52:34 that translates directly into everything else. - I imagine you, after, 52:41 after working so hard, obviously getting the degrees and then doing the work on yourself also improved 52:47 who you were as a leader. So much so that you wrote a book. 52:52 Can you tell me more about your book? - Yeah, yeah. Yeah. So during that time, it was about a, a about a 53:01 three year period where I was just consuming as much content as possible. And it was starting out with books like, you know, 53:08 the 5:00 AM Club by Richard, by Richard Charma to Mindset by Carol Dweck, all the way to, you know, 53:16 healthy eating habits, right? So I consumed so much, I quantify this, like the original book was supposed 53:22 to be called 5,000 Hours in Five Minutes. 'cause I, the math, I was like, okay, so that's about 5,000 hours of like online content and books 53:30 and philosophy and all that stuff. And it was called Five Minute, 5,000 Hours In Five Minutes. 53:36 Because it was this concept of saying, here's a quote that I learned. And it could be from anybody again, Nelson Mandela to Gandhi 53:45 to Kobe Bryant, right? And it was, it was, here's a quote, A good thing 53:52 that you should do in life. Right? A good way to be. And the first part really was like, here's 53:57 how I absolutely was not living that. And then the second part of it is, here's how I remedied that. 54:02 And it wasn't like some highlight of like, oh, I'm so much better. It was to say, Hey look, I know, 54:07 I know I'm not the only person who thinks like this. I know that for sure. And again, working in marketing, knowing that we're the largest demographic of millennials right now, 54:15 guarantee there's people out there who are like, okay, I've reached a certain part of my life. Why do I think feel, or experience this? Right? 54:22 And again, giving people that permission has been so, I think rewarding. 54:27 And when I gave myself that permission, I started to see other people and I get text messages because I had a manuscript first 54:33 and I gave out this manuscript and I was like, Hey, I don't know if this is worth reading. I get text messages, people being like, dude, 54:38 I know exactly what that's like. I've never heard it articulated like that. And I think that again, people are looking for permission 54:45 to not just be authentic, but be like, it's okay man. It's okay. Like, because no one talks about 54:51 that once you're, once you get to college and once you kind of get your stuff together, you say you get married to all that. 54:56 No one talks about the timeframe from like mid 30, early 30 until you're like old. 55:01 Like no one talks about what happens during that time. And it's just as hard as being in college, which is just 55:08 as hard as being in high school, which is just as hard as being in middle school. 55:14 No one talks about it though. And I think that why it has resonated with so many people. 'cause they're like, dude, I totally know what that's like, 55:20 because we all kinda look at that at some point. Like, okay, well you're, you're married, you have kids, you have all these things, you're good. You really shouldn't have any more problems. Right? 55:27 And you're like, no, it's exactly like you have all the things you dealt with as a kid just now with significantly more responsibilities. Tips for Aspiring Leaders 55:33 - Exactly. Like, I still feel like a kid, I'm just bigger and have my own. 55:38 - Yeah, exactly. Exactly. And so I think that, you know, the permission aspect is, 55:45 is is important to be like, again, it's okay to not fully be happy with yourself because, 55:51 and it's so trite to say like, be happy with a journey, but it, it really is like you put in that hard work, 55:57 you're proud of yourself. And that is something that I just, like, I could, I would take that any day over getting like a 56:03 $50,000 paycheck. And, and I have, I've gotten those where I'm like, oh man, like bank account goes and boom because fat check. 56:11 And it's like, Ooh, I nothing now, you know, just sit in a room by yourself. 56:17 Right? So I think that there's, there's, and, and I think that's why I have been 56:23 so inspired to kind of talk about that. You know, Jim Carrey talked about this at one point. He was like, I hope everybody gets a chance to really see 56:30 and experience all of their dreams because that way they can realize just how meaningless they are. 56:36 - I literally walked that interview. He is my favorite actor Yeah. And person because he is literally a good person 56:41 as well. Yeah. - Super mindful - With, with a great passion for life. And, - And that's right. 56:48 And it's no different than, than this message. I'm sure he said it like significantly better than me, but it's so truth. 56:53 And you, it doesn't have to be, I don't have to be a Hollywood alias actor to experience that. 56:58 Right. I think that people can feel that emptiness in, in, in whatever they're doing. 57:04 And again, just going back to success, I mean, man, that's such a broad term, right? 57:09 Success now today for me is like, man, I wake up, I'm proud of myself. I'm a good man, good husband, good father, good son. 57:19 And then like, the icing on the cake is like, all right, cool. We got some money. That's great. Right? And that's, and and, and I think the same thing. 57:26 It's, it's totally fine if, if what you wanna do is take over the world and become a millionaire and 57:31 billionaire and all that kind of stuff. But what I have found is when you now operate from a place 57:37 of authenticity where now even in some of the projects I do at work or if it's in consulting, I'm doing it 57:43 because I'm like, look, I'm gonna give you the very best of me and the very best of me should yield some decent results for you. 57:49 And now I'm driven from not just this, this passion, but I have like this, this infinite energy 57:54 because I'm giving of myself and the quality of work far exceeds their expectations. 57:59 'cause it's my own standard. It's saying like, if I had to do it right, and I'm gonna work bloody hard on this, 58:05 this is what it would look like. And I give it to people and they're like, dude, this is, this is crazy. This is way more than I expected. 58:11 And you know what's so interesting about that? People are like, here's some more money. That's exactly how it works. And now it's sustainable to the point where, you know, 58:19 today I still, I still do consulting and, you know, turn, I've turned clients away. Now I'm like, ah, I can't, I, I, I can't do it. 58:26 I have too many obligations. You know? And I think that that's, it's, it's a pathway to success 58:31 that I've never knew existed before. And I, I always tell that to people, 58:36 especially if they're starting their own business or, or even, or organizations where I'm working, where, 58:42 you know, they're, you know, nine figure organizations and you know, they're asking how would we, should we proceed to do this? 58:48 I was like, maybe what we should do is actually start working with some ethics first, because I can't give you really good business advice right 58:55 now because it won't land on you because of a, because of a B, because of c 59:01 because you're not, you're not operating from a place of really good values. Like you're chasing the money versus actually trying 59:07 to offer your consumers a really good experience. - That is a great - Takeaway. It's, it's, right. 59:12 - That is a great takeaway. So if you were a business owner or looking to be one, Gary says that you need 59:19 to start with integrity. It's a great place to start. 59:24 And, and, and in and, and knowing your values and ethics, I, I couldn't agree with you more. Would, would you write another book? 59:32 - Yeah, actually, I would really like to, to write one now. So I, I'd say the first one's kind of on self-development, 59:38 you know, and it's, you know, in, in short, it's really this kind of like summation of, again, the 5,000 hours and, you know, life useful lessons, kind of, you know, 59:46 you battling you, right? Like when you're really less yourself comes out, here's a couple nuggets that I have found 59:52 that helps me combat that, right? And this next one I think that, that I'm starting to, to, 59:57 to draft is really based on business principles. Like how do you navigate the corporate world? 1:00:02 So taking those things I learned as far as navigating and climbing ladder success, marrying that 1:00:08 with tangible ethical practices. Like, you know, actually having a, a perspective 1:00:14 of gratitude fostering and actually having a, a, a really disciplined schedule, right? 1:00:20 People are like, oh, I wanna have a good day. I hope I have a good day. And I was like, I think you can actually map that out. You can't account for everything, 1:00:26 but you can absolutely have the day you want if you plan for it, right? 1:00:31 And, and I hear this a lot too. People are like, oh, well, I don't have time to work out or I can't eat right? Because eating right's really expensive. 1:00:38 And it's like, those are all true. And I think that's like, what's sinister about the excuses 1:00:43 are actually true. You probably don't have time, and organic food is probably expensive as hell, 1:00:49 but it doesn't mean you shouldn't still attempt to to chase after it. Because I think when it's like, oh, you hit the wall, 1:00:56 this is hard, I'm gonna go the other way. It's like, no, no, you hit the wall. It's hard. Still move forward. And now I just think that, you know, 1:01:06 that's, that's the only way, at least for me. But, but I, but I like having it. I'm like, all right, I, I, it's not just saying like, oh, 1:01:12 I want, I want the hard way. It's like, no, I've seen what doing things the easy way does to you. 1:01:17 I'm never gonna go back there. So if this isn't the case, and people laugh at me all the time, like, 1:01:23 I get up at like three 30 in the morning, I do that every single day. I'm up at three o'clock in the morning, gratitude, 1:01:29 journaling, doing dishes around the house, like va like, like all that kind of stuff doesn't matter. 1:01:35 And then I start and, and then I start my day of of work, and I make sure that every single day, that there's always the time with the family. 1:01:42 And that takes discipline. Like, it, it's not just going to, you know, have it be laid on you. 1:01:47 Like, it's, it's extremely intentional. And I think that because of difficulties, people are like, 1:01:53 well, forget it anyway. It's, it's impossible. It's gonna be so challenging, so forget it, why should I? 1:01:58 And what I have found is when you put that framework together, you have now a sword, 1:02:06 and you have a shield, and you have a tool belt full of things to combat the very difficulties that you are trying to overcome. 1:02:13 - Excellent. The, the takeaway I'm hearing there is that living intentionally is important 1:02:21 and it's the way to success. Setting yourself up and not letting the day happen to you is important. 1:02:30 And I, and I'm very excited about this new book. I, I, I love the idea of it. And I think I've got a name 1:02:36 for you based off of this conversation. I think that you should name it Unmasked, and I won't even charge you a z. 1:02:45 Yeah, there we go. Oh my goodness. So before you go, I wanted to ask if you had any advice 1:02:53 that you would give your younger self, what would it be and what would you do differently in that way? 1:03:01 - I, if I had to go back to my younger self, I would give him permission. 1:03:08 I'd give him permission to, Hey, you don't have to always be so light. 1:03:14 It's, it's okay. You can be yourself. And again, it's just, it's so overly simplified when it sounds like I was like, 1:03:22 okay, I've heard that before. But no, like, I think the sentiment of being like, if you're really just going to put yourself out there and, Personal Reflections and Goals 1:03:29 and really just be who you are. Yeah. You might not be liked by everybody, but at the exclusion of everybody, you're gonna get a lot 1:03:37 of people who really like this version of you. They become ambassadors of yours. 1:03:43 And then if I had to Yeah. Yeah, exactly. And I think that if you had to, you know, if I had 1:03:51 to do it over again, you know, I don't, I don't think I would, I don't think I would because there, there's, I can't see any version 1:03:59 where I would be this version of me today if I didn't go through that. And I look at it like everybody that I wasn't 1:04:08 into, everybody that I had hurt, stepped on along the way, I'm gonna live the rest of my life in 1:04:14 service of never doing that again. Like that's, I'm not just gonna say it, it's some sort of penance, but it's like, no, I've been given opportunity 1:04:22 to still be here on this earth, so I'm gonna make sure I'm living the rest of that, my life that way. 1:04:28 'cause I think it's a driving force. I think if you go back and you were to redo it and say, here's the right path, 1:04:33 this version of you would never come. And I think that that's also something people are like, oh man, they're, they're, you know, 1:04:40 cursing their pa past and, you know, cursing the things that have happened to them. And I'm like, I know it's, and, and, and they're right. 1:04:46 Those are terrible things that have happened that they experienced or things they've done to other people. But the reality is, is like, yeah, 1:04:52 but look at you today that, that perspective is invaluable because of that. Right, right, 1:04:58 - Right. You know, this has been one of the most powerful conversations that I've had thus far. 1:05:05 I love how brave you are in talking about just your, your negatives and positives 1:05:12 and just being so transparent about it. I would like to propose to you another way 1:05:18 to look at the bridge incident before we jump into rapid questions. - Yeah. - You said that it, 1:05:26 that when you drove the car really fast, that and, and nothing happened. There were no cops. All the things 1:05:32 that should have been were not that you felt like the universe had rolled out the red carpet for you yet again, I would like to, to 1:05:41 to submit to you that, or maybe it was aware that you weren't done 1:05:48 and you had more to do, and then you found different things for yourself to be able 1:05:53 to make yourself better. And now you use those things, those tactics to help others. 1:06:00 And you've done that not only with your book, but with the people that you work with. Even people who were reading, reading the, the book 1:06:06 before it was printed, were thinking, oh my goodness, yes, this, this connects with me. This is how I feel. And I can promise you 1:06:13 that whoever's listening to this podcast is also gonna be very connected and, and, and powerfully moved. 1:06:19 So thank you so much for being so transparent with us in that regard. - Thanks for having me. - Of course, of course. 1:06:25 All right, so now I've got my favorite part of the podcast, which is the rapid fire 1:06:31 questions. All right, are you ready? - Yeah. - Okay, here we go. 1:06:37 Now, you've actually said this before, but this is Rapid fire, so you're gonna have to pick your favorite book that changed your life. 1:06:46 - Oh, mindset by Carol Dweck, - Early Bird or Night Owl. 1:06:52 - Oh, early bird for sure. - Right. 3:00 AM I remember. Yeah. Your Go-to productivity hack 1:07:03 - Spreadsheets. Use spreadsheets. Spreadsheets. I, I, I know it's rapid fire, but I have, I, 1:07:11 I learned this from Ed Millet, but he breaks down the day, three days into one day. 1:07:16 So instead of saying like, I went to work and that was one day, it's like my first day starts from 3 30, 3 o'clock in the morning till about seven 30. 1:07:24 And that's my time. That's where it's self-development. That's where it is. Gratitude, that's where it's time 1:07:30 for myself, fitness from seven 30 until five, it's work time. Nothing else matters. It's just work time during that time, 1:07:37 five 30 until nine. It's just family time. And when you start looking at it like that, you start realizing like you don't necessarily have 1:07:45 a little time like mad. Now you can maximize time because you figure for every one of those little boxes across every single day of the week, 1:07:52 you're talking about having, you know, dozens and dozens of time boxes that you can put stuff into, 1:07:57 and productivity wise, whether that's, you know, scheduling, having fun, going to the gym, having a nice dinner, 1:08:04 gonna sleep, like you, you, you have control and of all that. And you can get even more micro by doing 1:08:10 that on a hourly basis based off of the schedules, that time box. 1:08:16 And so spreadsheets, because spreadsheets help you do that. - Okay. I'm, I'm gonna, I'm gonna use that one. 1:08:22 I'll, I'll just send you a follow up on LinkedIn. I'm gonna have to jump on that. 1:08:27 So what was, what would be the best advice you've ever received? - I, I think one of the best pieces of advice I've received is if you're afraid 1:08:36 to do something, say yes, and then figure it out later. 1:08:42 - If you're afraid to do something, say yes and then figure it out later. - Yep. So just whether that's take the job, 1:08:49 whether it's take a risk, whatever it is, just do it and then you're gonna figure it out later. Because I think what happens then is there's no safety 1:08:56 net, there's no turning back. You haven't, you've, there's no lack, there's no longer multiple choices. 1:09:01 There's just, I've made this choice, and now you have to fall through with it. And I think that's the best way to do it. 1:09:10 - I could agree. I could agree. If you don't take risks, then you're not growing or changing. So I can agree. What is your Go-to karaoke song? Yeah, 1:09:21 - That's a good one. I, I like to think I'm probably good enough to like, 1:09:27 I don't know, like Sing Queen or something like that. But like, I, I think that, I think 1:09:32 that if I had a karaoke song, I'd probably be like rap. I'd probably like Snoop Dogg or something. Which - Snoop Dogg song, - Probably. 1:09:40 Probably Gin and Juice Classic. - It is, it is absolutely a classic. 1:09:46 And then lastly, your personal motto. - I would say Improve Lives 1:09:54 - And that you, sir, are definitely doing, thank you so, so much for joining us today for sharing your story. 1:10:03 It's truly been pivotal, just even for me. And I'm confident that that's going to be the same for the viewers. 1:10:10 Thank you for sharing your vulnerability and these incredible steps. And so before we go, the floor is yours. 1:10:16 I wanna make sure that if you have anything else you wanna say or get to our audience, feel free to say so. 1:10:22 - And yeah, I, I think we had talked quite a bit about it, but I, I really think the seeking comfort thing, don't do it. 1:10:28 Don't do it. And there's nothing wrong with being comfortable, but when you seek it, it just, it, it limits your options. Final Thoughts 1:10:34 And I think that it's okay to do the hard work and it's okay to be in kind of a not so great dark place 1:10:41 because just the same way that joy and happiness come as does the times where things are really sucky. 1:10:47 So, and I think people always try and avoid that, but I've, I have personally found a lot of utility 1:10:55 in not seeking the comfort. So that's my biggest advice. - That's so good. That's so good. 1:11:01 When people wanna follow you and learn more and continue to track your career 1:11:07 and hear more incredible advice, where would they find you? - I'm actually not on social, so I don't actually have like Instagram or, 1:11:14 or Meta, anything like that. I do have LinkedIn, but you know, my email, you know, and if anyone's out there, I don't know, 1:11:21 maybe a few people listen to this, maybe 2 million, I don't know. But my email is a good place to be reached at 1:11:27 Gary Guitar seven two at Gmail. And yeah, the books are also available too, 1:11:34 so I think it has more info in there too for, to get in touch with me. - Perfect. Thank you again for joining us 1:11:40 and telling us about your incredible journey. That brings us to the end of Degrees of Success. 1:11:45 Don't forget to like and subscribe. I am your host, Rita Richards, 1:11:51 and I am reminding you your next chapter just might be your best. 58:20 Now playing Think Fa

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The coursework was immediately applicable to the work I was doing in student affairs and higher education.”

Gary Batara, BS in Business Management and MBA

From Culinary School to Corporate Success: Gary Batara | Degrees of Success Podcast | Episode 4


0:00 - Hello and welcome to the Degrees of Success podcast. 0:15 I'm your host, Frida Richards. And today we have an incredible guest. We have Gary Batara, the Vice President 0:22 of Marketing at Garden. His story is one of transformation from French culinary school to the boardroom, 0:28 and from ruthless ambition to mindful leadership. He's a two-time, university of Phoenix alum earning an MBA 0:36 and a bachelor's degree. He's an author and an entrepreneur proving that reinvention is possible. 0:43 Gary, thank you so much for joining us, Rita. - Thanks for having me. - Absolutely. We are so excited to have you 0:49 and hear more about your journey and your story. So let's just jump right in. Tell me what were you like as a kid? 0:57 - You know, I think I was actually pretty silly as a kid, and I, I think that the silliness part and, 1:03 and I think part of the mindfulness part was, you know, for me that was like a mask. You know, I found that being funny with people was a way 1:12 to kind of mask like the lack of confidence, right? Because that was, you know, likability Meet Gary Batara 1:18 and that trait I think just, it stayed with me, you know? And likability ended up being such a big part of that. 1:25 So, you know, I was, I was like that as a kid, which meant I have a lot of friends, but at some point, you know, like you have a volume 1:32 of friends and you're like, man, I, I don't really know if I'm close to anybody, you know? 1:38 - Yes, I do know. I do know. What do you think that, do you think that that led 1:43 to you being a people pleaser at all? - I, I would say so. You know, I mean, one of the books I had read 1:53 not too long ago, it, it essentially talked about that, that, you know, so I'm, I'm Filipino American, right? We're, you know, kind of living a quiet life is sometimes 2:01 disguised as humility, right? When really you're just maybe not doing such a good job at 2:06 kind of, I think really being who you are, right? So you're like, oh, fit into this box. But I think as a kid I was, you know, 2:14 conformity I think was something that was praised, you know, not taking up too much space was praised, you know, 2:19 not really making a fuss of things was, was praised, you know? So that's what I was as a kid, you know, like I'm likable 2:26 as a kid, likable as a son, you know, like did the things parents asked, you know, and you kinda check all those boxes. 2:32 And that's, I think, you know, I think for many kids it was, it was actually kinda like that. I think in retrospect, I, I think a lot 2:38 of people can probably relate. - Absolutely. Pick me. 2:44 So do you have any brothers or sisters? - I do, I do. And I had always looked up to them 2:50 because they were, you know, my brother was, brother and sister were concert pianists. They were, you know, 2:57 getting into really good schools like USF working at Stanford. 3:02 I mean, they're just all accomplished, right. You know, and you know, my dad worked in finance. 3:08 My mom worked at a really well-known hospital in the area too. So it was just, all I saw was this, it was like excellence 3:13 of discipline and achievement, and you're playing instruments and you're getting good grades, you know? 3:19 So for me, I was like, man, how come I don't want or aspire or even have results like that? 3:26 And I always thought something was kind of wrong with me. - Well, I know there was definitely nothing wrong with you, 3:31 but let me ask you, you've got a brother and a sister that, or overachievers doing incredible things. 3:39 Definitely mother and father setting that example, leading the way, and then you go 3:46 into the food industry. How did, how did, how did you get there? And then also French food versus Filipino food. 3:57 - Yeah, it, it, it's a super interesting story. So I had some family who had worked in restaurants and, 4:04 and we've always kind of heard about that, that, you know, I think I was nine years old when I made my first cake and it was like, you know, the kind of cake you put like out 4:09 of a box and just put water and like throw in the oven. And I was like, oh man, this is great. Anyhow, one of my brother's friends was like, oh man, like, you're really good at cooking. 4:16 And I was like, baby, I'm really good at cooking, you know? So anyhow, I, from there started to, to actually believe 4:23 that I was like really good at making stuff and saying I went to culinary school because it was something I thought that was uniquely mine. 4:30 You know, like I had grown up playing violin, but my brother and sister grew up playing piano. 4:35 And so everything they did, I was like, I'm just not that good at, at, at, I always compared myself to them. I was like, well, they're really good at piano. 4:41 I'm kind of really crappy at violin, so I need to find something. 4:46 And cooking for me was that one thing that was like, truly mine. And, and I just, I started to cook and do more things. 4:55 And over time, when it was time, I think it was in eighth grade, I was like, what are you gonna do in the future? And, you know, I actually copied what my buddy said. 5:02 He was like, I can be a chef. I'm like, that sounds good. I like cooking. And then that, that's kind of where it went. And so that, that was my unique thing 5:08 and I felt like it was finally something I had that I could own myself. - Well, I imagine going 5:15 into culinary school and studying French cuisine had 5:20 to be a surprise to your parents. Tell me about that. Tell me about that whole experience. 5:26 What, what did that look like and, and what was, what was your experience at being a chef? 5:32 - Yeah, so I had started cooking when I was about 15 and a half. And it was all like Italian food. 5:38 It was for Italian catering company. This was out in Napa. And that's where I kind of started slurring European cuisine. 5:45 And when you go to culinary school, this is, you know, back in, you know, early two thousands, like food was not 5:50 what food was today, right? Like Emeril lag was just coming out that time. You know, everything was about the classic technique. 5:57 So French technique and, and, and culinary of from let's say the olden days. 6:03 But it was really champion, like do the classic techniques, like that's a cool thing, you know? And so anyhow, French cuisine to me, 6:10 'cause I like slow foods, like stews, I like the classic stuff like, you know, beef boon. 6:16 And I also liked a lot of the French pastries. So to me that was like the echelon of man, 6:22 that's really good technique because it's done in the old way. You're doing it by hand. It's the hardest way to do it. 6:29 Rich flavors. And nobody like knew what the hell that was back in the day. They were like, oh, what is that? 6:36 And they're like, it's actually the stuff that you would find all the time. Like, you know, steak fruits, right? Like that's a French dish, right? 6:42 And so, but a lot of people didn't know that. And again, it wasn't socialized. So cooking at that time wasn't as in vogue as it is today. 6:50 So at the time, people were like, oh, okay, well you wanna be a, you wanna be a chef? And what kind of food do you like cooking? 6:56 I was like, French food. And they were like, that's so crazy. That's so weird. I don't really even know much French food. I was like, I like, but if I could articulate it now, 7:03 I would say I like the cooking techniques that I had learned there. 'cause I really, what I came to find later, 7:08 I wasn't really good at plating food. I was really good at cooking food. So for me, the production of it was really fun, 7:13 like getting the right ingredients and then actually doing the, the prep work on all the food 7:20 and all the ingredients as well as just the small stuff, like really searing something properly, right? De glazing it, and then like letting the stews 7:27 layer with flavor over time. Like, that's what I liked about it. I didn't know how to say that at the time though. It just happened to be French food 7:32 was where I did that the most. - Oh my goodness, Gary, I, I just ate and you're making me so hungry. 7:38 All of those things sound absolutely delicious. So let me ask, do you still cook? 7:43 And if so, what's your favorite thing to cook? - Yeah, so I cook almost I'd say a couple times a, 7:49 a couple times a night for my kids and my wife. And you know, it's a lot more toned down certainly, 7:56 but like the cooking, the production of the cooking, I still do and I still love it, you know, I think, and you know, for me now it's, well, 8:03 especially now being a father husband, like that's the place where we get together, we have a dinner every single night, Lessons from Culinary Arts 8:10 we're having a conversation, we're getting a chance to connect. And you know, it sounds so trite, right? Like, okay, we should have family dinners. 8:16 But you know, like when I grew up, my folks were working so hard, we didn't really have too many dinners together. They were working late, 8:22 they were doing night shifts, that kind of stuff. So I always really crave that. So for my kids and, 8:28 and my wife, that's such an important part. And you know, for me it's like I should be able to bang something out in like 20, 25 minutes, right? 8:33 So yeah, it's, it's kind of a fun little way for me to still get the cooking bug outta my system 8:40 and then also get them to have something that's like, oh, okay, this was well done. Like, even if it was just like, I don't know, like bacon 8:46 and eggs, you know, just but doing it, right? - Yes. Do any of your littles have any desire to start cooking or do they just love dad's food? 8:54 - No, they like, like use storing stuff, you know, so, but hey, I get it. You know, like, I, I think cooking is relative. 9:01 You're like, all right, is, is s Syrian cooking or is like storing the stuff cooking? Like, it's a broad term, but you know, I, I want them to like, I think walk away 9:10 that it's good to have regular meals and it's good to cook stuff at home. - Yes, you could, you save yourself not only money, 9:17 but also a whole bunch of different chemicals. So I completely agree. That's right. I completely agree. 9:23 Well, we know you're no longer a chef. What did that transformation look like for you? Like how long were you a chef 9:29 and then as you moved into the corporate world of food, what did that look like? 9:35 - Yeah, so at the time I was probably early twenties and I was working at a restaurant in Berkeley. 9:44 And at that time, like organic food and women owned and fair trade were just starting to like get a lot of buzz. 9:50 And I came across an organization called Guggenheimer and they were looking for actually someone to do pastries. 9:57 And so I was like, yeah, but no one wants to do corporate catering and food like that. That sounds terrible. 10:02 It's like if you were to fail as a chef, like you absolutely like, okay, go do corporate catering, especially like in the early two thousands. 10:08 'cause it was basically cafeteria food, right? But like at that time is right when it started 10:14 to really grow. And a lot of people know this, that's when Google starts really hire chefs 10:21 and starts to have like killer food programs like today. Now it's everywhere. Like you go to any really large organization, they're gonna have like chefs on site. 10:28 Like the food is the same quality if not better, many times for restaurants. At that time it wasn't like that, it was just starting 10:33 to spin up and I was at like the, I'm gonna say the forefront, but I was certainly at that time in the Bay Area, it started to kind of spin up. 10:41 So I went there and that was pretty much at that time where they said, you know, you're gonna be really good on the 10:46 management side of things. And you know, again, for me that was just like, oh man, I thought I was gonna cook. 10:52 That's actually what you wanted me to do. And you know, once I just started talking, I kept thinking like, damn, 10:57 I should just like not say anything, you know? But you know, over time I was like, all right, like maybe this is my, my calling. 11:03 And so that's where working with people and leadership and you know, the same high I got from production was no different than 11:10 handling tons of tasks that were, you know, high pressure. - Absolutely. It, the, 11:15 your career is definitely a journey, right? You never know what aspect of your career is actually gonna feed into 11:21 another part in the future. Because you literally went from chef to the vice president of marketing. 11:27 So when, when you, when you had that career path change, where, what was 11:34 that first position and then how, how did that look moving forward? 11:39 - Yeah, so I, I was working at the time for, again, a corporate food service company. 11:44 They were called guggenheimer, but they did food for like all the major tech companies at the time. At the time it was like Sun, Microsoft, 11:50 it was Google, it was Nike. I was to, at the time, sun, sun, sun Microsystem, sorry, 11:56 sun Microsystems, which is no longer around. But that's why I started as a food service director. 12:02 And your number one job as a food service director is to get engagement or basically increase revenues. 12:07 And so that's where it was like, how do we get as many people, you, these campuses were huge, like five, 10,000 people, so how do we get them to spend time there? 12:16 And there was this whole strategy around talent engagement and, and so on and so forth. But it was like, how do we get them in here? 12:21 And it was like, all right, let's do really good food. Let's do marketing, let's do promotions. So it was really like kind of boots 12:26 on ground type promotions. Like if we kind of wave this, the sign today people came and that increased revenues. 12:32 Then it was like, okay, how do we get them to come back a second time, a third time? And that's how these organizations were measured. 12:39 If you as a corporate caterer can come in and get the population to spend as much time on campus 12:44 as possible, that was a good thing. And all the accounts I was at, which was Sun Microsystems and ultimately went to EA 12:51 and then Google Food, that's where I started to get more and more on that side sales marketing. 12:56 So I would have the regional managers and directors come to me and be like, what are you doing here? Because I need that here in Texas. What are you doing here? 13:03 Because I need to have the same problem here in New York. And that's where it just started. And I got far removed from operations 13:09 and they put me into the sales and marketing side. And I, I did that for a number of years and that's where I got, I'd say, I'd say the big break. 13:17 But getting involved at Google was the biggest thing. 'cause they said, we want to do what we're growing here in San Francisco 13:24 across the Americas. And at the time that was called the Google Food team, but now it's, it's part of essentially the ruse team 13:32 or the real estate workplace services. And at the time they called experiences. So that's where I just got really involved. 13:38 And at the time they were like, Hey, let's start really doing some brand positioning. Why should people have good food? What's the return on that? 13:45 And is there a brand that we can kind of create around that? Is there lifestyle choices that we can impact? 13:51 Because let's say that at some point, if somebody is eating here a lot, it's our social 13:57 and moral obligation to make sure that they're not crashing at two o'clock. So let's feed them healthy food. Because if they're eating healthy food, 14:03 they're probably more productive and they're probably also not likely to get heart disease. And you know, when employees die from heart disease, 14:09 it costs companies millions of dollars. So all of that work just started to snowball. And you know, at the time it's like the golden age. 14:16 So people were pouring money into these programs. And so I just, I happened to have such a lucky journey 14:21 where, you know, people were pouring money into these programs and more and more marketers started to come on board. 14:28 And that's just kind of how it started. And so I did that for a number of years. And in 2018, then I went to a startup 14:34 because everybody at the time was like, leave going these to, from these big organizations and go to a startup. 14:40 And the startup I was at just happened to be Garton. And we had raised about 120 million 14:46 and became a Y Combinator top 100. So - Seems like a good - Choice. Yeah, I think I was just kind of lucky. 14:52 - You know what, I, I think you're talented based off of your resume and the things that you've done, 14:58 but I also know that you've been very honest about how you were ruthless in climbing that corporate ladder. 15:05 Can you give an example of like the ways in which you felt that you were ruthless? 15:10 - Yeah, you know, I mean, people don't wanna talk about this, but you know, the reality is, especially in corporate America, 15:18 your skillset's one thing, right? But on, on a, a real thing is people wanna work with people they like, right? 15:24 And what I started to realize was people at the top, they weren't necessarily picking the best candidate 15:29 to bring the next PE people to the top with them. They were like, I like you, 15:35 and if I like you, I'm gonna give you better opportunities. And because I had this ability to speak 15:40 to people really well, and you know, just starting from small talk Overcoming Personal Struggles 15:46 to regular conversations, and I don't know, arguably you can say that's networking, but I knew what I was doing. 15:52 I was aiming to get into good graces with the executives and that meant I'll raise my hand to do a project, right? 15:59 And knowing that, you know, the vast majority of people who were working on the project weren't gonna be super vocal about them working on the project. 16:06 And so I was like, Hey, I'll be the one to actually talk about the project. I have no problem doing that. Right? And so that visibility, I started to learn very quickly 16:14 that if I have visibility and on top of that, if I'm well liked, then I can be 16:20 that one touchpoint for all the executives and then the executives, all they do is deal with problems. So if you're the problem solving guy, 16:27 then they're gonna constantly give you more things to solve. And I just saw it, I was like, man, I was, it was so obvious 16:34 to me, I totally didn't deserve to be in that room, but I was very vocal and I played the game. 16:39 I understood how to get in that room in the first place because when directives come out of c-suite organizations, 16:45 all of the team members who are, who are tasked to do it, they will do the job. 16:50 There's no doubt about it. And that's why I started to learn. I was like, oh man, you absolutely can leverage the 16:57 work of tons of people to further your own career. And no one, no one talks about that. 17:06 Most people I think, talk about this idea that, oh yeah, man, like you know, my bosses, they don't appreciate me and so on and so forth. 17:12 And to some degree that's probably true, right? Because they're given certain tasks to move forward 17:21 by any means necessary, really. And that's when I started to see it. Like I remember being in rooms 17:26 where people were looked at like numbers and saying, okay, well if we just cut this entire group, what's the impact of that? 17:33 And I was like, probably nothing, because the next group next to them is gonna have to pick up the work and they're gonna have to do it because they're not likely gonna leave. 17:40 And I remember being like, man, I've never seen shifting like that of the masses. And it was to hit revenue goals, it was 17:48 to hit target KPIs, right? And you know, if there's any executives out there listening to that, they know exactly what I'm talking about. 17:54 'cause it's exactly what happens in these rooms. But not saying like, oh man, but this person's been here for 25 years. Or like, okay, if we need to cut costs and do A, B 18:02 and C, what's the fastest way to point B? It's like, well do this because, you know, you're, I found that you're kind of protecting the people 18:08 that are on this inner circle. And so rare, I, so oftentimes again, I see people like, oh, I'm not in the inner circle, so I'm getting treated poorly 18:16 while I was on the inner circle. And I got more opportunities and more growth just, 18:24 I'd say not, not just opportunities, but it was warm intros, right? Where like, I like this person. 18:29 And when you're introduced into an organization where, or a project where you're liked, you already have a positive perception. 18:38 So your work, even if it's good or not, it doesn't matter. Like you're going to move forward regardless. 18:43 And when I started seeing that, I started boom, moving fast, really fast to the point where people were like, 18:51 how are you in the board meeting? I was like, oh, I just am liked, you know? 18:57 And at some point I was like, man, and, and it started to just, it starts to chip away at you at some point 19:02 that you start realizing like, there's a lot of unqualified people that are in that room and they shouldn't be. 19:08 And he starts to see all the, and I remember, you know, boardrooms are oftentimes like, it's all glass. So I remember seeing people walk by being like, man, 19:15 you're the one who actually did all the work here. You're the one who actually, you and your team are the one who probably should be here 19:20 speaking on behalf of the projects. But that will never happen because I'm more likable 19:27 and it's a, it's a really messed up truth, but anybody who's climbed a corporate ladder quickly like knows exactly what I'm talking about. 19:34 And I think at some point you get to a point where you're like, damn, I don't like myself anymore. 19:40 And so I think that, you know, same thing, you'll get to the top of the mountain, but you're alone, 19:45 - Right? Right. Because you took the opportunity to use other people's work and instead of lifting them up 19:52 or putting the light on them, taking that opportunity to have it lift you up. 19:57 But what I know about you is that you're an excellent leader. So I imagine as a leader now, this is something that you 20:05 stay away from or encourage others not to do. How would you say, oh, it's, what would you say your leadership style is like now? 20:10 - It's, yeah, I mean, that's the super toxic trait and, and that comes out so quickly anyway, right? 20:16 But I think now certainly it's, you know, I'll take way more 20:21 blame and way less credit, right? And because especially when you get to, when you get 20:26 to a point of leadership, you're really not touching anything. Like you are absolutely dependent on the results of others. 20:32 And there's two ways you can do that. You can, you can have them, you know, work as if they're in some sort of factory and mill 20:39 and then take those results and pass it on, right? Which is I think what, what a lot of managers do. Or you can say, alright, I'm, 20:46 I have one job, it's still work for you. Let me remove all the crap that's in your way that prevents you from doing a good job. 20:52 And most of the time, the people, they don't really need to be told what to do. They're the ones boots on the ground. 20:57 They just need to be listened to. And you're gonna get the best insight if you just actually sit back and say, okay, come to me 21:03 and tell me what needs to be done. I'm gonna be an advocate for you. And it was no surprise that, you know, 21:09 now I get these people who are like, oh, please don't leave and you know, if you go somewhere, I'll go with you. Whereas before, it was kind of just like, oh, 21:16 this guy's gonna come into the room. He wants the updates, he wants this night, he doesn't care about us, and we're gonna pass on the 21:21 information and I'm gonna stay in my same position. Well, I see the sky skyrockets at the top, right? 21:26 And it is just so messed up. Even as I say it, I feel gross because I saw, like, it'd be different if I did that 21:33 and it kinda had mediocre results, right? But at some point when I was in rooms with global executives, especially when the, 21:39 when Guggenheimer was getting acquired at that time, and I remember seeing my, my buddies like not invited 21:47 to certain dinners, and I was sitting at dinner where I had, you know, a global CEO to my right, a global CEO to my left 21:54 and all, and all I had to do was say, what projects are you working on that I could be part of? 22:00 And they were like, pick, I'm gonna connect you with this person. And they've already been told to just get you set up 22:06 with a really strong project that's gonna have a lot of visibility. And I can't even tell you how gross that feels at, 22:13 at some point when you're, when you see people who are doing tons of hard, hard work 22:20 and you know, just not, not having the same benefits. And so I just kind of vowed to myself, I was like, man, 22:27 this is not a really good way to live, because I can guarantee you that's not the only place it shows up. 22:33 You become selfish everywhere, you know? And so this is where it was like, you know, 22:39 you're clearly not gonna be good in relationships, not gonna be a good son, not gonna be a good brother, right? 22:44 You're not gonna be good at anything. You're just, you're, you're, you get to the top and yeah, you have the successes, but you, you've, you've lost yourself. 22:51 And I think that that's just, it's, its a cautionary tale, let's put it that way. And most CEOs I know, especially when I went 22:58 to the startup world, they're the ones who were like, Hey man, this is all about growing people. This is a mission that we're on. 23:04 And so when I went to Garten, they were like, this is the mission that we're on. We wanna empower people to live blissful lives. 23:10 And I was like, I've never heard of that. And you know, they had these values and they, you know, it's so gross. And people say like, oh, we're family at a business, right? 23:17 But they're like, no, like this is, like, we wouldn't do that to people. And so I think for me it was, it was refreshing 23:23 to be like, this is like a reset. And so I think that really was it. It was like, you know, at some point you, 23:29 you skyrocket so fast. And you know, there's a book that I love, it's called The Second Mountain, you know, the First Mountain. 23:35 It's, it's so focused on us, especially in America, hyper individualism. 23:40 Like, I want to grow this, I want to get this, I want to do, I want to be, and now I'm here and now I'm alone. 23:46 And then it talks about like, you falling down this bound, like this like pit of despair, right? And then now you pick yourself back up 23:52 and you go up to the second mountain and it's outwardly focused, but you can only be very outwardly focused if, if, 23:59 and I don't know, maybe it's just my story, but I really had to hate what it was in order to be like, 24:05 never again, never gonna do that again. I'm gonna do it the right way in order to be like, all right, come with me. 24:11 And I think that that's what makes it, you know, because as a manager, or certainly in in executive leadership, you have tons 24:19 of chances to further your own career, tons of chances to influence the life of somebody else. From Employee to Executive 24:24 And now it's, again, it's a moral obligation. Like, I can't see myself doing that without being like, ah, 24:30 man, that's, that's not good behavior. Like, shame on you, especially for raising children. Like, it just, it just doesn't align. 24:35 And so, and no surprise around that time is when, you know, we started family. So it just, it just seemed to be like, 24:42 these are the attributes that, you know, a good man should do and have. - Yes. I find that very interesting one, I, 24:50 I could totally see how your heart could grow when becoming a parent, right? Because now it is no longer just about you and your wife, 24:56 but about, you know, the, these little humans. But I also find it interesting, the foreshadowing of your childhood, of wearing the mask 25:04 and pleasing the people and being very likable and then using that same mask 25:14 in your corporate life, so to, to work your way up that corporate ladder. 25:19 I'm curious, when you met, when you were, when you were doing that as you were climbing, did you meet anyone that influenced you 25:27 to be a better leader? Like the leader you are now? - Yeah, his, his name was Randall Boyd, 25:35 and he came in as CEO specifically to get the company ready for acquisition. 25:41 And so at the time, you know, this, this company was the corporate food service company I was working for. 25:48 They weren't really in good shape. The founder had passed away, unfortunately, so needed kind of a turnaround. And he kind of came in with these, these really core values 25:56 of like, family, and I want to play fair, but I also wanna be first. 26:02 I think there's a way to do that. And I ended up being in a room with him. 26:08 You know, I, I think, I actually remember one day where he was, we had to do a big project and of course I was there in the room and just waiting. 26:14 And he was like, okay, you come with me, right? And he was like, you know, here's what we're gonna do in wine. 26:19 I just remember getting a front row seat to really strong leadership. And it was, you know, you hear this a lot. 26:26 Simons Neck talks about this a lot about Nelson Mandela, how, you know, he grew up in, in, in a tribe. 26:33 And his father was like a tribal leader, right? And he was, one of the biggest takeaways he had was his father spoke last. 26:39 That's what Randall did. He just spoke last. He let everybody else speak without influencing and then allowed everyone else to give their opinions 26:46 and leaders speak last. I was like, what? Why are you doing that? You don't need to do that. You're the man. 26:52 You're the one who could tell everybody what to do. And I just saw this level of empowerment that I just was like, man, and, 26:57 and this guy had, you know, had good family. He was ob, he was obviously well off, you know? 27:03 And I was like, wow, you can have all that and you seem like a decent human being. 27:08 That's inspiring to me. And till this day, we're very close. 27:14 - That is incredible. It is so important to have, well, someone that you, 27:19 you know, you follow their, your, their career and they support you in yours and just someone to look up to 27:25 and guide you in your career. And it seems like now that is you for many people, 27:34 - Which is he, he a and, and he, he told me something, actually, he had said, 27:39 I asked someone one time, and this is before I left for the startup. This is like me kind of going through like my, 27:44 I think I'm kind of a crappy person thing. I went to his office one day and I was like, company sold 27:50 and now you're moving on, what are you doing? He was like 50 years old and he was like, I'm retiring. I was like, kinda guy. I was like, 27:57 and I asked, I was like, how do I get there? How do I get in that seat? And he told me, he was like, are you educated? 28:04 I said, well, I've got tons of work experience. Went to culinary school and dah da da. He is like, no. He's like, go to school, get your degrees. 28:11 Like degrees plural. And he was like, go get your bachelor's, go get your master's, do it. 28:18 I was like, I got kids now though. I have all these things. And he was like, do it. And it was about two years later where I did. 28:26 And so I, I'll never forget that because it wasn't like, get the degrees because you're going to become super rich, successful. 28:34 Like, if I had to go back in time and ask him now, it would be because doing those hard things I think was good for me. 28:42 You know, he was a very intelligent CEO, so I can't imagine that he didn't see the ways by which I moved up the ladder, you know? 28:50 And so I think for him it was like his way of being like, you know, get your stuff together, man. 28:55 Go to school because you, you need a little bit of humbling. 29:01 - Yes, I definitely understand that. I, one of my favorite sayings is, 29:06 anything worth having is worth working for. So if you want it, you have to be willing to fight for that thing. 29:14 So I heard you say that, that that, that that boss actually told you to go to school 29:20 and to get not one but two degrees, and you did exactly that here at University of Phoenix. 29:26 So how did you choose University of Phoenix? - I was, I was looking for all kinds of different 29:33 online institutions and anything from like, you know, my wife had went to 29:39 Berkeley and she also went to Notre Dame. So I was like, all right, well let me, let me look at those. And all these were like physical classes 29:45 and, you know, little, little ones at the time weren't in full time. So totally just bought into what I saw in the commercials 29:51 where people were like, oh, they work on my schedule, you know? And so I went to look at one for sure though, that had the, 29:59 that was fully accredited. And I think that was really important to me that if I was to take classes here, I can go to like a Stanford or Harvard 30:06 and it was this, it was credentialed the same. And I think that was the biggest thing for me. And so when I, when I went there and, 30:12 and I think I talked about this somewhere else as well, but I called and they weren't talking about the degree. 30:18 They were just like, what's your goal? What do, what do you wanna do? 30:23 Where do you see yourself in the next few years? When I was just like, look lady, I'm just looking for cost and timeline, you know? 30:30 And it wasn't that. And I just, I'll never forget that. And I was like, okay, this is, this is good. And I just, I went for it. 30:38 And you know, that was, that was it. Kinda just jumping in. - So you were drawn into the fact 30:44 that you weren't just a prospective call, you weren't just a number, you were Gary 30:50 and she wanted to know what Gary wanted to do to set him up for success. 30:56 - Yep. And she also had made it a point to say it wasn't gonna be easy. 31:03 And I thought that was kind of interesting because I thought that, you know, you might hear like, oh, it's, it's gonna be a walk in the park 31:08 and you have all these resources or like, are you ready for the work that it's going to involve? And for me, I was kind of searching 31:15 for some words at the time. It was like, are you, you know, I interpreted that. I was like, are you ready for change? And for me, actually hearing that I had to work for this 31:23 sounded kind of nice because at some point when they roll the red carpet out in front of you and you get to the top, 31:30 you don't feel like you earned it. You know? And that is, 31:35 it's a very lonely feeling of like shallow success. And so I was like, alright, I feel like this is a good, The Value of Authentic Leadership 31:42 this is gonna be a good thing for me. There ain't no way around it. I gotta do this class by myself. I have to, everything was on me. 31:49 There was no one I can lean on. It was just me. And for me, that was, it was refreshing 31:54 'cause it was like I couldn't run and I had to do the work for myself. And I was like, I kept wondering, am I, am I good enough to 32:02 earn the accolades that I have? I felt like the accolades were further than my capabilities 32:08 and that really noz away at you at some point. And so I was like, I'm gonna learn 32:14 as much as humanly possible. I'm gonna do everything. And that was it. And it was like, just pure discipline. 32:20 And this is where it was like, how do you fit in 20 to 30 hours a week into an ex already 32:25 busy schedule with kids? And on top of that, I was like, I need to learn more 32:31 because I need to have a mindset. And that's where I started to read, you know, or listen rather, I do a lot of audio books, all kinds 32:38 of books on mindset and philosophy and stoicism and how to deal with hard things and perception. And so it wasn't just like, alright, let me, if if it, 32:47 if it was like this pendulum swinging, it was like ease and comfort and success and then nothing. 32:53 It was like everything hard, everything earned the right way, way. And it was, that was it. 32:59 And I think for me it was, it was like being baptized, you know, like it was, it was a full blown 180 shift. 33:07 - Yes. What I'm, what I'm hearing you say is you have a great awareness of your drive 33:16 and also of you have a great mental health awareness as well. 33:22 Does that sound accurate? - Yeah, I, because I, I think that you, you know, same thing, like you can't attempt all 33:29 that without putting the right infrastructure in place. It was like, alright, I know the second I wake up in the 33:35 morning, there's gonna be assignments waiting for me and a crying child. No. And me starting at a new organization, right? 33:43 As well as me fighting my own indulgences to just find the quickest way to the top, right? 33:51 And so it was like, man, everything was really easy just yesterday and now everything is particularly hard. 33:58 So I don't really know if I was punishing myself, you know, for that. Or if it really was like, okay, I'm going to, I'm going 34:06 to like earn it this time. It was probably a mix of both, right? It was probably a little bit of like, shame on you. 34:11 You shouldn't have gotten that far that quick, right? As well as, all right, well now you know, what if my, 34:18 if my accolades are here and my skillsets here, let me work to like bridge that gap. 34:24 - And you did exactly that and earned both degrees. You know, I, I hear you taking accountability for that. 34:30 I wonder if the other men in the room or women in the room would have said the same thing 34:38 because the likelihood of them getting there in a similar pattern is high. 34:44 So I'm, I'm curious if you were the only one as self-aware. 34:50 - I can, I can tell you this much. There's not one person there that I was at the time were part of executive leadership, 34:56 whether it was a guggenheimer or whether it was a Google that are still there, everybody's gone. 35:02 And I think that's such a really telling sign. And the one person who still is consistent is random. 35:10 And he does his consulting and advice giving for free because he was like, I, I don't need the money. 35:15 I just do this for free. I love it. And so that to me also was over time just telling to say, 35:22 everybody who was kind of reaping the benefits at that time, they're all gone. No one's part of anything anymore. 35:28 There's no more leaders there anymore. And it'd be different if they're all there still. But that wasn't the case and I knew it. 35:33 So if anything that was a foreshadowing, this is my future, you might, you know, kind of be a very quick flash in the pan. 35:39 You got to the top, you stayed there, and then at some point it all crumbles. And I think I was lucky enough to leave 35:45 before it all crumbled. And I think that when it comes to, you know, university 35:51 of Phoenix for example, that's why I just hold such a really special place in my heart because when I, I was very vocal 36:00 with my professors on this 'cause I would tell 'em like, I want excellence, I want 36:06 to get straight A's and I want to ace everything. I'm like, they're like, oh, you don't need to do all that. 36:12 They were like, look man, these are practical exams. These are so and so forth. I was like, no, I want to be an excellence on everything. 36:19 And if you don't believe that, it's excellent, don't take it. And I remember saying this on like one of these orientations 36:25 and people were like, dude, this guy like overachiever. And I'm like, no, I swear to God. Like I'm not trying to do that. Like, I'm actually looking to work really hard here. 36:33 And they were like, okay. And I asked for their cell phone numbers. 36:38 So I remember it was, I, I think it was like one of my first classes, which was like the 36:44 worst of like statistics. And you know, the professor was like, look, 36:51 you said you wanted this, so here is the problem and here's an example sheet, read it, study it, everything. 36:57 And this was all before, like you had, you know, I think AI's really big now. I wish that existed back then because it would've been, it would've been a breeze, right? 37:04 But at the time it was like me with a fricking calculator being like, man, how do I, how do I figure this out? 37:09 And it was just, it was tough. And he was like, this is due, and if you really wanna do it right, then your first assignment's due Wednesday 37:17 and today's Monday night, you know, and it's like, oh man, they like what I get myself into. And I just kept thinking like, I know what it's like to get 37:25 to the top without having to earn that. And I was like, I just, lemme just see, 37:31 lemme see if I can do this. And at some point what I found is, you know, I used to be the big guy waving the flag, being like, 37:39 be passionate, be passionate. Chase your passion, right? But what I found is you can get passionate about stuff 37:44 that you're good at that you didn't, that you didn't even think you were passionate about. Like, I didn't think I'd be passionate about statistics, but when I started to get it, I was like, oh, this is cool. 37:51 I'm good at it. Here's the next problem, here's the next thing. Oh, I didn't know I could do that. Now I get this too. 37:57 And you become passionate about it. And that just, it opened my whole world of you can get really good at something 38:02 that you absolutely sunk at prior and then become passionate about it over time. 38:07 Meaning anything in life is up for grabs. Because I think that, you know, especially from, you know, 38:14 taking the fast track to things, ease was all I searched for comfort was all I searched for. 38:22 So being like, all right, that brought me here. And on paper everything looked really good. 38:27 I didn't like myself though. So doing the hard things, man, that was refreshing. 38:34 And I it, and I was proud of myself, I was proud of myself. And I think that ends up being one of the biggest, you know, 38:40 takeaways is, you know, and I don't know, may, maybe there's people who are born with this trait innate innately. 38:45 They're just like, I'll do hard work and I'm proud of myself. But for me, I was like, Ooh, what's the best way to point B? Even if I have to go like outside of the lines, you know? 38:52 But putting myself in this place where you can't escape now is this way, or I, it it breeds a confidence that 38:59 I can't even describe to people. 'cause it's so, it's so strong. 39:05 - So Gary, you've had a lot of transformative events happen in your life. 39:12 I wanna talk about one in particular. Tell me more about the day on the bridge. 39:18 - Yeah. Yeah, so it was an early evening. 39:23 I was leaving, I'd say early evening. I was, I just know it was nighttime and I was coming from the city 39:29 and I was going from San Francisco and I was crossing the Bay bridge. And if anyone's familiar with that, like you go 39:36 through a massive tunnel and it's like two or three mile stretch, but it's like always like packed, 39:42 always, always, always. And at this particular time, it just wasn't, it didn't look like it wasn't going to be. 39:47 So I just started going, you know, faster and faster and faster. And you know, I've, I've said this 39:52 before to, to someone in, in, in a separate interview, but I wasn't trying to hurt myself, 39:59 but I certainly didn't care what happened to me. And you know, it was almost as if I was just searching 40:06 for somebody to like slap me down something to slap me down. Because at some point when you're writing this, this, Mentorship and Paying It Forward 40:13 these layers of success, you're just like, is this, is this really happening? Like I'm, I'm in rooms with executives 40:19 and I'm getting all kinds of opportunities and I see people who are working significantly harder, 40:25 way smarter, not even getting a chance. And I was like, you know what, whatever, boom, 40:30 going fast, right? But to the, you know, pedal to the metal kind of thing and nothing, it was like nothing, like not a car, 40:38 not a cop. And this is like peak areas where you're gonna find cops and just, you know, just something, nothing. 40:46 And I made like two, three miles easily, well over a hundred miles an hour. And I got to the end and I took my foot off this accelerator 40:53 and it was just like nothing. And I just kept thinking to myself like, how is this possible? 40:59 Like, do something to me. This isn't, this isn't right. I can't keep taking these accolades, 41:05 I can't keep going further along here and all, all I am is alone. 41:10 And yet still even doing that, the universe would like said, oh, don't worry, here's a red carpet. 41:17 We're gonna make sure nothing happens to you. And I can't tell you just how gross I felt. 41:22 And so I turned my phone on, I went to go on YouTube and that's the first time I heard Tony Robbins 41:28 and Tony Robbins exactly what he said. He was like, you, you're a loser. And I was like, I am a loser, Tony. You know? 41:34 And he, I just, it was such a profound moment because he was like, but you could be better. 41:42 And that opened up my whole world to, to, to really think to myself, okay, well if the universe isn't gonna do it, 41:49 I gotta do this. And so let me do something to earn my own self-respect. 41:57 Because at some point I, I, I just, I can tell you there's, there's nothing like getting to the top of the mountain 42:03 by yourself and not having good relationships, healthy friendships, just knowing 42:11 that it wasn't done the right way. Because everybody wants to get to the end, everybody wants 42:16 to get to the top, but when you actually get there and it wasn't done right, it's, it's, it's, 42:22 I can't even describe how much it's not worth it. You wake up and you, you don't even wanna look at yourself in the mirror. 42:29 - I, I can only imagine in this hustle culture, 42:34 you know, we could sleep when we're dead type, you know, type culture. 42:41 You know, there, there's definitely a stigma in which you need to just keep focusing and working on your career 42:50 and not so much on yourself. And what, what I'm hearing you say is as you continued to work towards your career, you continued to go up and up 43:00 and up, but there was no, there was no value in that. You felt emptiness and sadness 43:06 and loneliness there, despite the fact that you had everything that she wanted, the, the money soon 43:12 to come, the the Porsche and, and, and other incredible things, material things 43:18 that people would definitely aspire to have. But what I'm understanding is that you found value 43:26 when you started to do work not for corporate and your career, 43:34 but for yourself. - Yeah, I think that one of the most important ones is just truly being 43:41 honest with yourself. Like, look at yourself in the mirror and really be, I'm like, give yourself permission 43:48 to fully be like, man, what? And I'll start off I cus here, but like, what the hell did I just do with my life? 43:55 How did I get here? And, and don't sugarcoat it either. Be like, I'm lazy, have anxiety, 44:02 I have all these really bad habits, like, don't lie to yourself. Like full blown, own it. 44:08 And I think that is a very hard thing for people to do. I say that for people 44:13 because that was impossible for me to do just years before that, right? But at some point when you really look at yourself and, 44:20 and just like give yourself a real honest assessment, it's hard. 'cause you're gonna find some stuff 44:26 that you don't wanna see, right? And you can't unsee that because I think for a lot of us we're so used 44:32 to wearing this mask, so used to putting this facade to be like, okay, let me now build this person of, of 44:38 who I think I'm supposed to be. So at some point when you take a full blown hammer to it 44:43 and just smash it, you don't wanna see what's on the back end of that. You don't wanna see what, like, how that structure was made. 44:50 And I think that for a lot of people, it's okay. Like at the time, again, like I was, I was managing, 44:58 you know, I'd say easily over, over a hundred people across the, the nation 45:05 and just given more and more opportunity of, of 45:10 success and growth opportunities. And all I knew was that 45:17 I absolutely had this like, gnawing thing. And I think if anybody's out there and you have that gnawing thing, like it's okay, like 45:24 open it up and it's okay if you do it like by yourself in the bathroom, like that's totally fine, but, but do it because now you have a good foundation to build. 45:33 Now you can really say, all right, if this is the case, and it doesn't even matter what you were before that. 45:40 I think that for it, it's like a two part thing I guess, and I'm probably overly explained this, 45:46 but be okay having an honest conversation with yourself in the mirror, but really go to town on yourself and say, all right, 45:52 what are all the things I'm really not proud of or the things I really want to change? And current state, right? Like, take off a mask. 45:59 The second part I think is I think being okay that maybe a part 46:07 of you might always be like that. And I used to think that it would be like this skin, 46:12 I would shed like, oh, I'm no longer gonna have anxiety. I'm no longer gonna have this, this need to want 46:18 to climb this corporate ladder. I, I don't think that, I don't think you ever do away with that. And I think that's this fallacy, like, you're going 46:24 to fix yourself. You're going to shed yourself of these things. It doesn't work like that. I think those things are 46:29 still always there. You become much better though at dealing with them. You can say to yourself, all right, 46:35 well I know it's a tendency of mine and I may have had a lot of results like that, but that doesn't mean I have to make that choice today, 46:40 so I'm just gonna go the other way. As opposed to being like, Hey, it's been like three weeks, or shouldn't I not have this anymore? 46:46 Like, no, you're always gonna have that and that's okay. You're always gonna have those tendencies that you want 46:51 to be a lesser person. That's normal. And I think that also, again, it's just, it's just giving yourself permission. 46:57 It's okay to be in a room with a bunch of happy people smiling and all that. And you're like, why do I not feel any of that? 47:05 How come I don't have that joy? How come I don't have that this and that? Like, it's okay, right? 47:10 Because what I've learned is that you'll have all of it. You're just kind of not having all the other 47:15 stuff that I think you want. Like it's not doing away with one to replace it with another. 47:20 That part will always be there, and that's okay. You become significantly better at dealing with it. 47:27 And I think that it's, it's a choice. It's a everyday choice being like, do I wanna be a piece of crap today? 47:32 Do I want to be a lesser person today? Because that person's right there, he is right behind you. 47:38 Right? Like, and you're never gonna do away with that. And I think that's a common misconception, 47:44 like, I'm gonna do away with this. And it's like, no. Like, no, you're not. That's okay because that's part of you, that's part of you. 47:49 And I used to keep, keep thinking like, there has to be something wrong with me because why does this part of me exist? 47:55 - No, and honestly, you, you mentioned, you know, being at a, maybe a dinner, a dinner party 48:01 and seeing someone else and seeing their joy or seeing, you know, a happy marriage Navigating Industry Changes 48:06 or whatever the case may be, and thinking like, I'm processing this and they're, they're feeling these feelings, 48:12 but they may just be masking. It could, that could not be their truth as well. 48:18 They may not be as brave as you are to actually 48:23 go all the way, rip, rip all the nonsense away, go straight to the foundation and work your way back up 48:28 to create a stronger, a stronger foundation. So I think that that is very powerful. 48:34 Look in the mirror, say what you need to say, say the truths about yourself, acknowledge them 48:41 and learn how to navigate and accept them because to your point, 48:47 they're never gonna go completely away, but know how to navigate away from those things. 48:55 - And I, I think this whole idea to give yourself permission, what I have found is almost every person I I, I know today, 49:04 whether I work with them or whether they're, you know, friends or family, most people are itching for that permission 49:12 to be like, oh, thank God you're, you're going through it too. Right? And, and I think that, you know, that 49:17 that's the root of connection. It's like, it's the authenticity behind it being like, Hey, like just throw on the same page. 49:22 Things kinda suck for you too. Right? Okay, cool. Like, and, and, and there's a, there's, and it's more than just authenticity and connection. 49:30 It's like we were, we're fed so much around 49:35 not just success, but these things should look this way. And it's, you know, a lot of people know this, right? 49:40 When you look at socially like this, that's not like real life necessarily, but it goes deeper because it's, it's actually saying 49:49 it's okay to have these flaws and inadequacies and, and things you're gonna deal with 49:55 because hell, you might deal with that the next 50 years, right? Like, that's okay 50:00 and it's okay to not, again, not just not be happy all the time, but it's okay to have these feelings where you're like, 50:06 damn, I could be a better person or I want to do these other things. But I haven't gotten there yet. 50:11 And I just think that the permission to do that, and the only reason I think I'm particularly more capable 50:16 of talking about this kind of stuff is because now I've got both. Now I'm like, all right, I have the results that I want, 50:21 whether it's success or fitness or anything like that. I'm like, okay, I have these results, so you tell me 50:27 that you, it has to be one or the other. Right? Because you can absolutely still reach that pinnacle 50:33 and still be knee deep in your own personal work. And I, I didn't know what that was possible. I thought it was like, okay, if you do all this 50:39 work, then you're fixed. Right? Or you, you build this empire of success and like you're fixed. 50:46 And it's just, it's a constant daily, you know, I, I heard something that I really like before. It's like, you know, success 50:52 or like living life, you want, it's, it's, it's, it's rent and that rent is due every day. 50:57 Like you have to always put forth that effort because the second that you stop, you know, 51:03 and again, I stopped for a long time. I stopped putting in that hard work for a long time. It, it just, it's like, it's cancerous. 51:10 - Absolutely. Absolutely. I'm hearing you say that 51:16 putting in putting in the work, being, being seen 51:22 for who you are with your mask off is substantially more valuable than wearing a mask 51:31 and continuing to pile more and more on - Yeah. Yeah. 1000%. And you know, I, I think it's so many of those, of that, of 51:40 that, so much of that sentiment is like, everybody knows that, you know, and I just, I can't reinforce just how important It's 51:47 to just be like, I know you've heard that before, but I'm really telling you, if you really go do that work, 51:53 you will uncover a part of yourself that is immensely strong and immensely capable. 52:01 And that is a steadfast type of confidence when you can look at yourself full blown in 52:07 the mirror and be like, damn, I gotta fix a couple things. And that's a long journey. That's a long journey. 52:13 I gotta, I gotta undertake, but I'm, I'm gonna do it. It just, I think that has a direct correlation to, 52:19 to the successes that you'll experience in your career, the successes that you'll experience in your personal relationships, in your finance, everything. 52:27 'cause again, I think the good news is that it's all linked together. When you start working hard and doing that work, I think internally 52:34 that translates directly into everything else. - I imagine you, after, 52:41 after working so hard, obviously getting the degrees and then doing the work on yourself also improved 52:47 who you were as a leader. So much so that you wrote a book. 52:52 Can you tell me more about your book? - Yeah, yeah. Yeah. So during that time, it was about a, a about a 53:01 three year period where I was just consuming as much content as possible. And it was starting out with books like, you know, 53:08 the 5:00 AM Club by Richard, by Richard Charma to Mindset by Carol Dweck, all the way to, you know, 53:16 healthy eating habits, right? So I consumed so much, I quantify this, like the original book was supposed 53:22 to be called 5,000 Hours in Five Minutes. 'cause I, the math, I was like, okay, so that's about 5,000 hours of like online content and books 53:30 and philosophy and all that stuff. And it was called Five Minute, 5,000 Hours In Five Minutes. 53:36 Because it was this concept of saying, here's a quote that I learned. And it could be from anybody again, Nelson Mandela to Gandhi 53:45 to Kobe Bryant, right? And it was, it was, here's a quote, A good thing 53:52 that you should do in life. Right? A good way to be. And the first part really was like, here's 53:57 how I absolutely was not living that. And then the second part of it is, here's how I remedied that. 54:02 And it wasn't like some highlight of like, oh, I'm so much better. It was to say, Hey look, I know, 54:07 I know I'm not the only person who thinks like this. I know that for sure. And again, working in marketing, knowing that we're the largest demographic of millennials right now, 54:15 guarantee there's people out there who are like, okay, I've reached a certain part of my life. Why do I think feel, or experience this? Right? 54:22 And again, giving people that permission has been so, I think rewarding. 54:27 And when I gave myself that permission, I started to see other people and I get text messages because I had a manuscript first 54:33 and I gave out this manuscript and I was like, Hey, I don't know if this is worth reading. I get text messages, people being like, dude, 54:38 I know exactly what that's like. I've never heard it articulated like that. And I think that again, people are looking for permission 54:45 to not just be authentic, but be like, it's okay man. It's okay. Like, because no one talks about 54:51 that once you're, once you get to college and once you kind of get your stuff together, you say you get married to all that. 54:56 No one talks about the timeframe from like mid 30, early 30 until you're like old. 55:01 Like no one talks about what happens during that time. And it's just as hard as being in college, which is just 55:08 as hard as being in high school, which is just as hard as being in middle school. 55:14 No one talks about it though. And I think that why it has resonated with so many people. 'cause they're like, dude, I totally know what that's like, 55:20 because we all kinda look at that at some point. Like, okay, well you're, you're married, you have kids, you have all these things, you're good. You really shouldn't have any more problems. Right? 55:27 And you're like, no, it's exactly like you have all the things you dealt with as a kid just now with significantly more responsibilities. Tips for Aspiring Leaders 55:33 - Exactly. Like, I still feel like a kid, I'm just bigger and have my own. 55:38 - Yeah, exactly. Exactly. And so I think that, you know, the permission aspect is, 55:45 is is important to be like, again, it's okay to not fully be happy with yourself because, 55:51 and it's so trite to say like, be happy with a journey, but it, it really is like you put in that hard work, 55:57 you're proud of yourself. And that is something that I just, like, I could, I would take that any day over getting like a 56:03 $50,000 paycheck. And, and I have, I've gotten those where I'm like, oh man, like bank account goes and boom because fat check. 56:11 And it's like, Ooh, I nothing now, you know, just sit in a room by yourself. 56:17 Right? So I think that there's, there's, and, and I think that's why I have been 56:23 so inspired to kind of talk about that. You know, Jim Carrey talked about this at one point. He was like, I hope everybody gets a chance to really see 56:30 and experience all of their dreams because that way they can realize just how meaningless they are. 56:36 - I literally walked that interview. He is my favorite actor Yeah. And person because he is literally a good person 56:41 as well. Yeah. - Super mindful - With, with a great passion for life. And, - And that's right. 56:48 And it's no different than, than this message. I'm sure he said it like significantly better than me, but it's so truth. 56:53 And you, it doesn't have to be, I don't have to be a Hollywood alias actor to experience that. 56:58 Right. I think that people can feel that emptiness in, in, in whatever they're doing. 57:04 And again, just going back to success, I mean, man, that's such a broad term, right? 57:09 Success now today for me is like, man, I wake up, I'm proud of myself. I'm a good man, good husband, good father, good son. 57:19 And then like, the icing on the cake is like, all right, cool. We got some money. That's great. Right? And that's, and and, and I think the same thing. 57:26 It's, it's totally fine if, if what you wanna do is take over the world and become a millionaire and 57:31 billionaire and all that kind of stuff. But what I have found is when you now operate from a place 57:37 of authenticity where now even in some of the projects I do at work or if it's in consulting, I'm doing it 57:43 because I'm like, look, I'm gonna give you the very best of me and the very best of me should yield some decent results for you. 57:49 And now I'm driven from not just this, this passion, but I have like this, this infinite energy 57:54 because I'm giving of myself and the quality of work far exceeds their expectations. 57:59 'cause it's my own standard. It's saying like, if I had to do it right, and I'm gonna work bloody hard on this, 58:05 this is what it would look like. And I give it to people and they're like, dude, this is, this is crazy. This is way more than I expected. 58:11 And you know what's so interesting about that? People are like, here's some more money. That's exactly how it works. And now it's sustainable to the point where, you know, 58:19 today I still, I still do consulting and, you know, turn, I've turned clients away. Now I'm like, ah, I can't, I, I, I can't do it. 58:26 I have too many obligations. You know? And I think that that's, it's, it's a pathway to success 58:31 that I've never knew existed before. And I, I always tell that to people, 58:36 especially if they're starting their own business or, or even, or organizations where I'm working, where, 58:42 you know, they're, you know, nine figure organizations and you know, they're asking how would we, should we proceed to do this? 58:48 I was like, maybe what we should do is actually start working with some ethics first, because I can't give you really good business advice right 58:55 now because it won't land on you because of a, because of a B, because of c 59:01 because you're not, you're not operating from a place of really good values. Like you're chasing the money versus actually trying 59:07 to offer your consumers a really good experience. - That is a great - Takeaway. It's, it's, right. 59:12 - That is a great takeaway. So if you were a business owner or looking to be one, Gary says that you need 59:19 to start with integrity. It's a great place to start. 59:24 And, and, and in and, and knowing your values and ethics, I, I couldn't agree with you more. Would, would you write another book? 59:32 - Yeah, actually, I would really like to, to write one now. So I, I'd say the first one's kind of on self-development, 59:38 you know, and it's, you know, in, in short, it's really this kind of like summation of, again, the 5,000 hours and, you know, life useful lessons, kind of, you know, 59:46 you battling you, right? Like when you're really less yourself comes out, here's a couple nuggets that I have found 59:52 that helps me combat that, right? And this next one I think that, that I'm starting to, to, 59:57 to draft is really based on business principles. Like how do you navigate the corporate world? 1:00:02 So taking those things I learned as far as navigating and climbing ladder success, marrying that 1:00:08 with tangible ethical practices. Like, you know, actually having a, a perspective 1:00:14 of gratitude fostering and actually having a, a, a really disciplined schedule, right? 1:00:20 People are like, oh, I wanna have a good day. I hope I have a good day. And I was like, I think you can actually map that out. You can't account for everything, 1:00:26 but you can absolutely have the day you want if you plan for it, right? 1:00:31 And, and I hear this a lot too. People are like, oh, well, I don't have time to work out or I can't eat right? Because eating right's really expensive. 1:00:38 And it's like, those are all true. And I think that's like, what's sinister about the excuses 1:00:43 are actually true. You probably don't have time, and organic food is probably expensive as hell, 1:00:49 but it doesn't mean you shouldn't still attempt to to chase after it. Because I think when it's like, oh, you hit the wall, 1:00:56 this is hard, I'm gonna go the other way. It's like, no, no, you hit the wall. It's hard. Still move forward. And now I just think that, you know, 1:01:06 that's, that's the only way, at least for me. But, but I, but I like having it. I'm like, all right, I, I, it's not just saying like, oh, 1:01:12 I want, I want the hard way. It's like, no, I've seen what doing things the easy way does to you. 1:01:17 I'm never gonna go back there. So if this isn't the case, and people laugh at me all the time, like, 1:01:23 I get up at like three 30 in the morning, I do that every single day. I'm up at three o'clock in the morning, gratitude, 1:01:29 journaling, doing dishes around the house, like va like, like all that kind of stuff doesn't matter. 1:01:35 And then I start and, and then I start my day of of work, and I make sure that every single day, that there's always the time with the family. 1:01:42 And that takes discipline. Like, it, it's not just going to, you know, have it be laid on you. 1:01:47 Like, it's, it's extremely intentional. And I think that because of difficulties, people are like, 1:01:53 well, forget it anyway. It's, it's impossible. It's gonna be so challenging, so forget it, why should I? 1:01:58 And what I have found is when you put that framework together, you have now a sword, 1:02:06 and you have a shield, and you have a tool belt full of things to combat the very difficulties that you are trying to overcome. 1:02:13 - Excellent. The, the takeaway I'm hearing there is that living intentionally is important 1:02:21 and it's the way to success. Setting yourself up and not letting the day happen to you is important. 1:02:30 And I, and I'm very excited about this new book. I, I, I love the idea of it. And I think I've got a name 1:02:36 for you based off of this conversation. I think that you should name it Unmasked, and I won't even charge you a z. 1:02:45 Yeah, there we go. Oh my goodness. So before you go, I wanted to ask if you had any advice 1:02:53 that you would give your younger self, what would it be and what would you do differently in that way? 1:03:01 - I, if I had to go back to my younger self, I would give him permission. 1:03:08 I'd give him permission to, Hey, you don't have to always be so light. 1:03:14 It's, it's okay. You can be yourself. And again, it's just, it's so overly simplified when it sounds like I was like, 1:03:22 okay, I've heard that before. But no, like, I think the sentiment of being like, if you're really just going to put yourself out there and, Personal Reflections and Goals 1:03:29 and really just be who you are. Yeah. You might not be liked by everybody, but at the exclusion of everybody, you're gonna get a lot 1:03:37 of people who really like this version of you. They become ambassadors of yours. 1:03:43 And then if I had to Yeah. Yeah, exactly. And I think that if you had to, you know, if I had 1:03:51 to do it over again, you know, I don't, I don't think I would, I don't think I would because there, there's, I can't see any version 1:03:59 where I would be this version of me today if I didn't go through that. And I look at it like everybody that I wasn't 1:04:08 into, everybody that I had hurt, stepped on along the way, I'm gonna live the rest of my life in 1:04:14 service of never doing that again. Like that's, I'm not just gonna say it, it's some sort of penance, but it's like, no, I've been given opportunity 1:04:22 to still be here on this earth, so I'm gonna make sure I'm living the rest of that, my life that way. 1:04:28 'cause I think it's a driving force. I think if you go back and you were to redo it and say, here's the right path, 1:04:33 this version of you would never come. And I think that that's also something people are like, oh man, they're, they're, you know, 1:04:40 cursing their pa past and, you know, cursing the things that have happened to them. And I'm like, I know it's, and, and, and they're right. 1:04:46 Those are terrible things that have happened that they experienced or things they've done to other people. But the reality is, is like, yeah, 1:04:52 but look at you today that, that perspective is invaluable because of that. Right, right, 1:04:58 - Right. You know, this has been one of the most powerful conversations that I've had thus far. 1:05:05 I love how brave you are in talking about just your, your negatives and positives 1:05:12 and just being so transparent about it. I would like to propose to you another way 1:05:18 to look at the bridge incident before we jump into rapid questions. - Yeah. - You said that it, 1:05:26 that when you drove the car really fast, that and, and nothing happened. There were no cops. All the things 1:05:32 that should have been were not that you felt like the universe had rolled out the red carpet for you yet again, I would like to, to 1:05:41 to submit to you that, or maybe it was aware that you weren't done 1:05:48 and you had more to do, and then you found different things for yourself to be able 1:05:53 to make yourself better. And now you use those things, those tactics to help others. 1:06:00 And you've done that not only with your book, but with the people that you work with. Even people who were reading, reading the, the book 1:06:06 before it was printed, were thinking, oh my goodness, yes, this, this connects with me. This is how I feel. And I can promise you 1:06:13 that whoever's listening to this podcast is also gonna be very connected and, and, and powerfully moved. 1:06:19 So thank you so much for being so transparent with us in that regard. - Thanks for having me. - Of course, of course. 1:06:25 All right, so now I've got my favorite part of the podcast, which is the rapid fire 1:06:31 questions. All right, are you ready? - Yeah. - Okay, here we go. 1:06:37 Now, you've actually said this before, but this is Rapid fire, so you're gonna have to pick your favorite book that changed your life. 1:06:46 - Oh, mindset by Carol Dweck, - Early Bird or Night Owl. 1:06:52 - Oh, early bird for sure. - Right. 3:00 AM I remember. Yeah. Your Go-to productivity hack 1:07:03 - Spreadsheets. Use spreadsheets. Spreadsheets. I, I, I know it's rapid fire, but I have, I, 1:07:11 I learned this from Ed Millet, but he breaks down the day, three days into one day. 1:07:16 So instead of saying like, I went to work and that was one day, it's like my first day starts from 3 30, 3 o'clock in the morning till about seven 30. 1:07:24 And that's my time. That's where it's self-development. That's where it is. Gratitude, that's where it's time 1:07:30 for myself, fitness from seven 30 until five, it's work time. Nothing else matters. It's just work time during that time, 1:07:37 five 30 until nine. It's just family time. And when you start looking at it like that, you start realizing like you don't necessarily have 1:07:45 a little time like mad. Now you can maximize time because you figure for every one of those little boxes across every single day of the week, 1:07:52 you're talking about having, you know, dozens and dozens of time boxes that you can put stuff into, 1:07:57 and productivity wise, whether that's, you know, scheduling, having fun, going to the gym, having a nice dinner, 1:08:04 gonna sleep, like you, you, you have control and of all that. And you can get even more micro by doing 1:08:10 that on a hourly basis based off of the schedules, that time box. 1:08:16 And so spreadsheets, because spreadsheets help you do that. - Okay. I'm, I'm gonna, I'm gonna use that one. 1:08:22 I'll, I'll just send you a follow up on LinkedIn. I'm gonna have to jump on that. 1:08:27 So what was, what would be the best advice you've ever received? - I, I think one of the best pieces of advice I've received is if you're afraid 1:08:36 to do something, say yes, and then figure it out later. 1:08:42 - If you're afraid to do something, say yes and then figure it out later. - Yep. So just whether that's take the job, 1:08:49 whether it's take a risk, whatever it is, just do it and then you're gonna figure it out later. Because I think what happens then is there's no safety 1:08:56 net, there's no turning back. You haven't, you've, there's no lack, there's no longer multiple choices. 1:09:01 There's just, I've made this choice, and now you have to fall through with it. And I think that's the best way to do it. 1:09:10 - I could agree. I could agree. If you don't take risks, then you're not growing or changing. So I can agree. What is your Go-to karaoke song? Yeah, 1:09:21 - That's a good one. I, I like to think I'm probably good enough to like, 1:09:27 I don't know, like Sing Queen or something like that. But like, I, I think that, I think 1:09:32 that if I had a karaoke song, I'd probably be like rap. I'd probably like Snoop Dogg or something. Which - Snoop Dogg song, - Probably. 1:09:40 Probably Gin and Juice Classic. - It is, it is absolutely a classic. 1:09:46 And then lastly, your personal motto. - I would say Improve Lives 1:09:54 - And that you, sir, are definitely doing, thank you so, so much for joining us today for sharing your story. 1:10:03 It's truly been pivotal, just even for me. And I'm confident that that's going to be the same for the viewers. 1:10:10 Thank you for sharing your vulnerability and these incredible steps. And so before we go, the floor is yours. 1:10:16 I wanna make sure that if you have anything else you wanna say or get to our audience, feel free to say so. 1:10:22 - And yeah, I, I think we had talked quite a bit about it, but I, I really think the seeking comfort thing, don't do it. 1:10:28 Don't do it. And there's nothing wrong with being comfortable, but when you seek it, it just, it, it limits your options. Final Thoughts 1:10:34 And I think that it's okay to do the hard work and it's okay to be in kind of a not so great dark place 1:10:41 because just the same way that joy and happiness come as does the times where things are really sucky. 1:10:47 So, and I think people always try and avoid that, but I've, I have personally found a lot of utility 1:10:55 in not seeking the comfort. So that's my biggest advice. - That's so good. That's so good. 1:11:01 When people wanna follow you and learn more and continue to track your career 1:11:07 and hear more incredible advice, where would they find you? - I'm actually not on social, so I don't actually have like Instagram or, 1:11:14 or Meta, anything like that. I do have LinkedIn, but you know, my email, you know, and if anyone's out there, I don't know, 1:11:21 maybe a few people listen to this, maybe 2 million, I don't know. But my email is a good place to be reached at 1:11:27 Gary Guitar seven two at Gmail. And yeah, the books are also available too, 1:11:34 so I think it has more info in there too for, to get in touch with me. - Perfect. Thank you again for joining us 1:11:40 and telling us about your incredible journey. That brings us to the end of Degrees of Success. 1:11:45 Don't forget to like and subscribe. I am your host, Rita Richards, 1:11:51 and I am reminding you your next chapter just might be your best. 58:20 Now playing Think Fa

Give Yourself Grace: Overcoming Life’s Challenges with Wisdom & Growth


0:00 - Well, welcome to the Degrees of Success podcast. 0:15 My name is Freda Richards, and I have the honor to be your host. And today we have an incredible guest. 0:21 We are joined by Towanna Bazile. She is a powerhouse of inspiration, wearing many hats. 0:27 She's the manager of the global security and investigations at AT&T. A certified life 0:33 and mindness coach, a professional speaker, and she has over 20 years of experience in law enforcement. 0:40 Welcome with me, Towanna. Thank you so much for joining us. - Yes, thanks for having me. 0:46 - Of course, of course. We're so honored to have you. Well, we wanna learn about you, so we're just gonna jump right in. 0:53 Let's find out where you're from. Tell us about your childhood and how you grew up. - Yes. Well, I'm from Houston, Texas. 0:59 I'm, I, I like to say that I'm an inner proud inner city young lady, born 1:06 and raised in Houston, Texas, raised in the inner city. And I, I always say that I wanted to, you know, 1:11 see more than what I can see around me. And thankfully I've been able to, to do that. 1:17 I, I'm very mindful of my roots. I'm very appreciative of my roots. 1:22 I do believe our roots shape, who we are in what we are. The other, hopefully for me, it was for the better. 1:29 - Oh, I'm confident of that. Since you're proud of your roots, tell me about that. What does that look like for you? 1:34 What roots are you proud of? - What that looks like for me is, you know, when you're 1:42 born in, in, in the city, I always say a city girl, you know, you, you, it, it, it shapes you in the way 1:50 that creates an opportunity for you to be appreciative of the things that you have. 1:56 And when you're in the inner city, you really don't realize, you know, until you get to the suburbs or until you navigate beyond a, a, a city, inner city life 2:03 that, you know, the basic principles of things is really all you really need. You know, your, you know, your family, your loved ones, the 2:12 vision, the dreaming, and the world is still yours. - Absolutely. Tell me when you recognized your vision 2:21 for your passions. - Ooh, I recognized my visions for my passions early on, and I've always been talkative. 2:31 I always like to describe myself as the one with excellent grades, but to check minus for conduct. 2:37 So because of that, I've, I learned early on my passion for visions by inner self entertaining myself with, 2:44 you know, I am visions of myself now, memories of myself now of being in the bathroom with the door closed 2:50 with all my books on the floor. And I, I was, I, I would say I was teaching the class 2:56 and that was my way of, you know, of, of self self entertaining. - Oh my goodness. So you, you were teaching back then. 3:03 - Yes, yes. There's, there's, I have very fond memories of me. That's how I would know, you know, 3:10 I come up in a timeframe when we didn't have a lot, what we have now. We didn't have, you know, the yo gangs per se. We had the ataris, we had the, yeah, the tars. Towanna’s journey: Challenges that shaped her path 3:18 I, I, I could remember for sure, but you know, the, the, the handheld devices that we have now, we did not have those then. 3:24 So a lot of the things were doll was your toys or just your self imagination. And my self imagination for me was teaching 3:32 and talking to my books about whatever it was I wanted to talk about. And I'm still talking today. 3:39 I'm still talking and aspiring and doing all the things that I think I innately am here. 3:45 Yes, yes. And so to answer your question, very, from a brief standpoint, probably around five 3:53 or six years old, I, myself 3:59 being all that I could be, and I, even though I'm at the age I am today, I still 4:04 could envision myself doing even more. I think life is a good lifelong learners. 4:11 I think life is a journey. I do know that we, I think the moment you stop thinking 4:16 that there's not more for you to do and or learn, you're basically stating that, Hey, my time here has served, and that's not the case here. 4:26 Make it up each day. And I just say, okay, Lord, what, what, what do you have in store today? Keep going. Yes. Oh my - Goodness. 4:32 Agreed. Agreed. So you have an incredible drive, not just 4:38 for your career, but for life in general. And I know that you have a philosophy that includes three very clear words 4:47 that you live your life by. Could you tell me more about that? - Faith, family, fashion, mind, body 4:53 and spirit, faith, family and fashion. My faith is the core and essence of who I am. 4:58 That's where the spirit comes from. Spirit and faith, to me, all goes hand in hand. 5:03 I do not believe we're here by chance. I do not believe we are here just on coincidence. 5:09 We are here because the creator wanted us to be. Now we need to find out why we're here. And I do think each of us have a purpose for why we're here. 5:16 And that purpose, the sooner you identify it, and I, I do recall stating that for me, it's what I would, 5:22 what I do at the core of who I am that makes a difference that I would do for free. 5:29 It's something that you do very easily. Some people it's baking cakes, you know, those cakes can change the room around. 5:36 You know, for me it's just being a who I am with inspiring people who just using my faith as a driver 5:42 for all things. And then family, of course, your family is, is is how you got here. 5:48 It's, it is your family. For some people, family may be an extended family, may not be, you know, those that are blood to them. 5:54 Family could be a number of things. It could be the association you're a part of. It could be your actual family, it could be your work family. 6:01 And then of course of fashion. I love fashion. I love clothes. If I, if I wasn't in the industry that I'm in now, early on, I would say 6:08 that fashion would be the course that I would, the direction that I would take. And that was the direction that I thought of, you know, early on. 6:15 And then the mind, body and spirit. Along the way, along the way, mind, body, 6:20 and spirit became a core function of me. Because your mind is powerful. 6:26 I always say that you drive your mind, you can park it if you want it, you can drive it wherever you want to go. 6:32 And hopefully it's not parked. And then if it's parked, just park it for a moment to get the rest that you need 6:37 and to drive up to the next stop so that you can keep your mind fresh and simulated with, you know, positive things, 6:44 positive images, positive thoughts, and then your body. We are what we eat. We are what we, you, you just get one. 6:51 You know, you can't, you know, you can, you maybe have to change some parts out, but ultimately you, you, you get wine and what you feed it is very important. 6:59 How you exercise is very important. And then of course, your spirit, as I mentioned earlier, the spirit is what, or are you releasing? 7:07 Is your energy and you walk in the room, are you changing the room for the better? Or you change a room for the worse? 7:12 I do think we're all in the bundle of energy and our spirit ties into that. And so, faith, family, fashion, mind, body, spirit, 7:19 it's all intertwined for me in those six. It's really the essence, who it is that I am as a person. 7:26 And I try to operate in those as often as I can. You know, it doesn't get easy, as I said before, even though I, I'm accomplished, you know, 7:33 we've all had our fair year of disappointments, you know, life without disappointments, you haven't live just yet. 7:38 If you hadn't had a disappointment, just keep going. It's just the nature of who we, nature of life. The importance of resilience and self-awareness 7:44 So your faith, my faith, for me, it's what I use to pull me out of those disappointing moments to say, Hey, you know, maybe it wasn't my time 7:50 or maybe it wasn't God's time, you know, maybe it just wasn't what he wanted me to do, or whatever it may be. 7:56 And you regroup, you gather your gardenings, you need to cry for a moment. You cry and you gather yourself composure together. 8:02 And you, you walk you up, you live to see another day - You regroup. Yes. Let me ask you, I hear 8:08 that your faith is very important to you, and I can completely understand that. 8:14 Do you have a particular verse that guides you, leads you, or is one of your favorites? 8:19 - It's always being Jeremiah 29 and 11, that is what I go to when I have to remind myself it's a challenging tires. 8:27 That's what I go to. I also lo have learned to love Mark 11 to 24, where you, 8:34 you know, you say mountain, be th removed or whatever the mountain is. You trust that you know it is gonna be removed. 8:41 It may be in the way for a moment. Just for moment. 8:47 - That's right. That is right. That's an excellent one. I heard you say that faith was important to you 8:54 and of course important to you. Tell me about the inspirations in your life that helped create you be this positive force. 9:03 - Well, I did mention previously my godmother, so she's my son's godmother. 9:09 She recently passed, it's been about two or three years ago now. And it was very profound when she was aware 9:16 that she was, was, was dying basically. And so she was preparing for her end of life, and she had stated that she did not want an obituary. 9:24 And so when I asked her why, she said, well, with all the things that I've accomplished, 9:29 I just want my life to speak for itself. And I, I don't think there's anything that I need to say 9:35 because those who know me know the life that I've lived and my creator know the life that I live so 9:41 that we don't need that. And she didn't have that. She had her, her picture, she had her birthday 9:48 and her fourth date included the day of her of, of her ongoing. And she didn't have an obituary. 9:55 And I thought it was very humble. It was filled with a lot of humility. And it's, it's, it, it, it really touched me as well. 10:04 So she is an inspiration. She was not a someone in the greatest of health, 10:09 but she did not let that stop her from getting up each day achieving. She actually worked just to a few weeks before she passed 10:17 because she wanted to still contribute to, to her job, including helping the person that would take her position 10:25 after her, her her succession. She helped to train them during that time. And so I just thought it was really, it was, it was a, 10:31 it was something to see because it just let you know that she understood, she understood the mission 10:36 and she understood the mission was ending and she wanted to carry it out 10:43 to its fullest into the, down to the wire. And so I, I, I remember that. So she's one, I've had many others. 10:49 I've had great leaders, of course parents, I've had many people in my, in my, along the way 10:57 that have inspired me in a number of ways, whether they've been a leader that led through challenging times, Rudi be of course a parent, 11:05 a mother, that, that was a single mom that did the very best that she could to provide what she could. 11:10 And within the reason that she could, that is probably a, a contributing factor to the tenacity to take life 11:19 by the horns and just go. So a number, a number of, a number of people, my, 11:26 my godmother, my mother, and then great leaders along the way have definitely been those that have challenged me to be the best that I can be. 11:33 And I can always not include great teachers because a lot of times we just kind of, 11:40 I won't say we overlook the teachers a lot of times they're not maybe at the front of people's minds. I've had some few great ones along the way as well 11:47 that have, have instilled a lot of great philosophies that you remember as you, as you navigate. 11:53 - Which one would you say was most impactful? One of those philosophies? 11:59 - One of the philosophies was when I first, or early on in my educational path, I, I do recall 12:09 being informed, you know, if you've lived, if you, if you're born and you live and you die 12:14 and you have not left a 300 mile radius, you have not lived. And that has stuck with me 12:19 because it's so true in so many ways, because so many people never leave the area 12:25 where they were born. What it be for a number of reasons. And I'm not saying everyone has to move away from home 12:32 or move away from where you are, but you should definitely explore. And I learned that early on, that exploration is key 12:39 to see people live. If I travel different places, I try to see 12:44 how the common people live. I, I, I wanna see more again than what I can see. 12:50 And that has held true with me as well. Other philosophies have been, you know, definitely, Overcoming limiting beliefs & embracing growth 12:56 you know, do your homework, prepare preparation is key. 13:01 And if you didn't prepare, I mean, you can't expect to have a great outcome if you didn't prepare. Now sometimes you can prepare, you can still give your very 13:08 best and you still fall short, but at least you're prepared as best if you could. It's one thing to lose the battle, 13:14 and you show up with no armor than to lose the battle. And you, you battle it, you still come up short. 13:20 So those are some of the philosophies that I've learned along the way to just 13:26 explore and prepare. - I can see why you are a successful life 13:34 and mindfulness coach, because you're encouraging me just sitting here. 13:40 My goodness, your positivity and drive has obviously been 13:46 essential to you being successful in your career as well. I'd love to just kind of go down your career path, 13:54 because it started in the public sector and then moved in into the public and you, 14:02 and you've done things as far you volunteer your giving tours and museums. I wanna hear all about your experience. 14:10 - I started out in law enforcement. I spent many years there, first of 17, to be ex 14:16 to be exact excellent foundation. I, I I, excellent foundation. I mentioned fashion earlier. 14:24 It was either fashion or ultimately initially wanted to be a district attorney. And so it was either criminal justice, some aspect 14:30 of a law or fashion. And so of course, criminal justice was the path that I, i I took. 14:35 And it has been the basis for who I am. The basic foundational principles 14:42 that you learn there in a paramilitary setting to me, has taken me many places. 14:48 And it will forever take me. And I always go back to that because when I say paramilitary, it teaches you structure, 14:54 it teaches you discipline, it teaches you respect, it teaches you all the intangible things 14:59 that you need in addition to your skills, in addition to your talent. You have to have this other piece to polish, to, 15:06 to be polished down, to making sure that your, your, your belt buckle is the way that it needs to be, is centered the way it needs to be, that your ties, the way 15:13 that it needs to be, that your shoes are shine the way it needs to be. Those are simple things that may be seamlessly minor details, 15:20 but they do play into a bigger picture in addition to the respect of the community, the respect that, you know, 15:28 I know times have changed along the way, but the respect of the community, the discipline that you learn there, the, the statues and different things. 15:35 And so I started out in law enforcement, great, wonderful opportunity. Got to do a lot of things there from working in the 15:43 detention centers, going through the academy, of course, I was the youngest in my academy class. 15:49 I was one of five females out of a, out of a graduating cadet class of 62. 15:54 So they kind of gives you the, the ation between the male to female ratio in addition to one of just five out of 62. 16:03 And then from there, i, I navigated successfully quite a few bureaus from the detention bureau to the processing center where the 16:13 inmates come in, we process 'em in and we process 'em out, we bond them, all those things to working in the court division, being a bailiff 16:20 and working with jurors and working in the court, holdover, getting the inmates to and from where they need to be 16:25 for quarter on a day-to-day basis. Working with the judges, working with the court personnel, court staff, all aspects 16:32 of the criminal justice system in addition to working in patrol on the, in the Rever reserve force 16:38 and on the administrations team, learning how you process 16:43 applicants, applicants, which is officers in, in and out of the department, 16:49 whether it be the reserve bureau or otherwise. And so I got an opportunity to do, to do a lot. 16:54 What I did not quite understand, I always tell people is, and I, I tell young adults now 17:00 that are entering into law enforcement or those that are entering, because you can enter at any, any age and stage, depending upon the department, 17:06 make sure you fully understand the path that's needed, get to where you wanna go. 17:12 It's not just getting the job. You have to understand how you wanna navigate in the job. 17:17 A lot of people don't quite understand that. And I do tell a lot of people that today, when you're applying for jobs to different roles 17:23 and the different mentorship capacities that I have, understand what it is you wanted to do and how it is you can get there. 17:28 Because what I did not understand is if you didn't promote early on, you lose seniority. 17:33 Your seniority was based on your promotion date. And so if you sit there and you let 10 years get 17:39 underneath you, regardless of why you're sitting per se, from not promoting, whether it be you're in school, whether it be you have a family, whether it be a number 17:46 of reasons when you decide to promote, you have to keep in line. Your day of promotion now becomes your, 17:52 your day of promotion date. And that's the date at that time that was considered for a number of things from your, from your day hours worked or a number of things. 18:00 You may have 10 years with the organization, but you have a one year of far a one year shift. 18:05 So that's a ation. There also have to be mindful in those days, we also had what we call a bidding process 18:12 where you would bid based on your gender. It may seem very discriminatory, but it has to be that way 18:17 because you do have female prisoners. You have to have a number of females to be able to help the females. So we had a female bid and we had a male bid, 18:25 but you may have all the seniority for the male group females over here that's caring 15, Knowing when to change your environment for success 18:32 20 years, you may have 10. And it's just not working out for you in terms of what you're trying to do. So you have to kind of understand, it's very technical. 18:38 You have to understand kind of what it is you need to understand. But it was a great opportunity. I I'm still very connected. 18:45 I, it's a all it's a career path that I tell anyone. I don't think it's one that no one should not consider. 18:52 If it's something that you wanna do. You have to be people oriented. You have to be service oriented. And I've always been service oriented. 18:59 And I know that the service oriented, my mother was a social worker, and so I saw her in different communities, 19:05 helping different people showing up in different places, helping the community through social work activities, 19:11 whether it be for her job or whether it be through her volunteer, because it all went hand in hand. 19:16 And so from the law enforcement capacity, I did navigate on to the private sector, got a great wonderful opportunity 19:23 to be a supervisor in the launch prevention department for a large pharmaceutical company 19:29 and a CVS pharmacy to be a matter of fact. And I, it was, it was a very, that's another one 19:36 of opportunity because here's why in the public sector, you are working with the public in so many different capacities in the private 19:43 sector, you're really doing the same. People don't realize a lot of things that go on in the public world happen inside a corporate, 19:48 happen inside of corporate organizations just from a different perspective. And you need to have someone 19:54 that's the gatekeeper for what's going on. Law enforcement may be the gatekeeper publicly, and you have the loss prevention departments, 20:01 risk management departments, a lot of different departments, asset protection that are the gatekeepers 20:06 within the corporate sector. And so that was a natural trajectory, natural progression there. 20:12 And from there, that was a supervisor role. I got an opportunity, again, back to what I mentioned before, I got an opportunity 20:19 to be a supervisor coming in the door. And so for me, although I was going from pri from public to private, 20:26 I was elevating in my career. I was advancing in my career because now I'm not, I can't, I wouldn't say 20:32 that I wouldn't be able to be a supervisor previously. I wouldn't have to wait a little longer in order to get that done. I now realize that I did have an opportunity 20:39 to be a sergeant in reserve bureau for another county entity. And that was a wonderful experience as well. 20:45 But in the private sector, I was able to be a, the, a launch victory supervisor overseeing all being safety, 20:52 all oversee security. I learned so much about OSHA and workplace safety, how feel all 20:59 of your different programs and plans that you need from bloodborne pathogens to lock out, tag out and emergency response. 21:06 I learned all of that within that role from a leader who was also prior law enforcement. 21:11 And so it really helped. I always love to take a listen to these jobs. Last commencement speech. 21:17 It's very profound how we talks about the dots connecting. They really do connect. When we look back, we don't realize it in the midst of, 21:24 but when you take a look back, the dots predicting to get you where you need to be back to faith. 21:30 If you just go forward on faith, take the lead, the dots are gonna connect at some point. If you are on the path, God has planned 21:38 for you to come together. And so from, from the CVS world, from the supervisor world, I continued to evolve from there, I became director 21:46 of risk management for a large organiz, a large nonprofit organization in the San Antonio area. 21:52 Goodwood Industries for all of this, all of the Goodwood industry stores within San Antonio in South Texas. So I got an opportunity now to go from distribution loss, 22:01 prevent, I didn't mention that. Distribution loss prevention with two or three distribution centers now to 16. 22:08 It was 16 or so stores at that time. That continued to evolve along the way from there 22:14 and got a wonderful opportunity to join how I got into telecommunications. I got a wonderful opportunity 22:19 to join Cricket Communications. They are now, they were acquired along the way by at and t. 22:26 And so joining Cricket Communications in a senior manager of, of, of security, safety and security. 22:31 Now I went from 16 locations within one state to multiple states. 22:37 Green Beam responsible for multiple state leadership, non director role, senior manager role. 22:43 However, the areas of of responsibility were far more than my responsibilities 22:48 under the director hat. So again, another evolution of the career path. And then that of course, at 22:53 and t acquired, acquired Cricket communications. And that's how I come on, on board to the at 22:59 and t family within the role of, of, of senior investigator, lead investigator, which is also managerial position, 23:05 responsible for all things global security and investigations. Now, again, for an even larger conglomerate. 23:12 But what I didn't mention, thankfully, I've had an opportunity. Each of those organizations are either publicly traded 23:19 or Fortune 100 to Fortune 500. They're huge organizations that I've had an opportunity 23:24 to learn a lot about. The way the University of Phoenix came about is when I transitioned from the 23:31 private sector, from the public sector to the private sector, it had been some time since I had graduated 23:38 with my bachelor's degree. And so for me, consum and Learner, I don't wanna feel like I'm in a situation 23:44 where I can know more or learn more and I'm not prepared because I didn't do that. 23:50 And so I figured, hey, if I'm gonna be now a part of big business and I'm understanding big business terminology, I'm, I'm hearing and I'm listening. 23:57 I come from an administration of justice, public public affairs major with the concentration in administration of justice, 24:03 which was my, which was my bachelor's degree. I worked in that capacity very well for a very long time. 24:09 Now I'm in big business, what better way to learn business than to study business. Surrounding yourself with positive, growth-oriented people 24:14 And so I I, I started to search to see what available programs were out there at that time. And at that time, online learning was just coming about. 24:23 It was just a thing. I don't recall a lot of major players at that time, university of Phoenix 24:28 and a few others were out there. And I'd done my research and I chose University of Phoenix. I was able to get accepted. And the rest is history. 24:35 I, I worked while at CV Pharmacy. I worked full-time family and all studying 24:42 after I got off of work, early morning hours, getting it done. And I got my master's in business administration. 24:49 I remember those courses to the T because the terminology that I heard at work from KPI 24:56 to all the things related to finance and all these related to marketing, how you, it all tied in together, all tied in together. 25:04 And thankfully the very year that I graduated from University of Phoenix, I got the director of risk management job. 25:10 And I always say I'm confident, I'm confident that me being a recent graduate MBA graduate, 25:17 me having the public experience now, the private experience and the supervisory skills allowed me 25:23 to step into that role. And I successfully stepped into that role now from managing the safety 25:31 and security programs. Now I'm developing policies and procedures myself, and I'm having those implemented 25:37 throughout the organizations. There's manuals and models that I've been told they're still using today 25:42 that I've helped create and develop so that the organization could continue to navigate and continue at least have a, at least have the, 25:49 the groundwork to continue to build upon as you continue to go forward with the programs 25:55 and procedures that you needed for those individuals. More importantly, with disabilities at that time, to make sure that we had 26:00 what we needed in place in case something happened, a spiel or an emergency, we knew what to do, where to go. 26:06 I created flip charts and different things that they can quickly go to if there is any type of situation, whether it be a fire, 26:13 whether it be a bomb threat, whatever it may be, you just flip to your flip chart and you have your simple little bullet points of 26:18 what it is we need to do and we can navigate forward. And so that just evolved. And again, to now it's global security 26:25 and investigations, all things related to global security, our security functions, all the way down 26:31 to investigative functions for Fortune 100 company at, at this point. 26:36 So I think my career evolved. It has evolved. Now, some may ask that you, 26:41 would you like to get a doctor's degree? I, I, I don't know about that right now. I'm still learning. 26:48 I'm still learning and evolving. I've gotten some certifications along the way that have kept me, that kept me abreast within my industry 26:54 certified forensic interviewer I interview on a daily basis, on a regular basis for a number of reasons, 27:00 whether it be investigatory or whether it be just interviewing in general. And those particular designations have helped as well 27:06 as a lot of different OSHA certifications, osha, OSHA 10, OSHA 30, those for people who are in the field. 27:13 They know what I mean. You need those to understand the basic principles of safety. And I know that was long and winded, but 27:20 - No, that was excellent. - That's been my, that's been my, my - Thank you for that, for 27:26 that in in depth dive into your career path. I as you, as you were speaking about it, I know that myself 27:34 and probably the listeners are thinking, my goodness, it's opportunity after opportunity after opportunity 27:40 and it continues to grow. Tell us what that looks like. How do you continue to move forward in that way? 27:49 If you were to suggest to our viewers or even to myself, what does that forward motion look like 27:55 and how did you get there? What, what did you implement to be able to continue that forward motion in your career path? 28:03 - This is an excellent question because that's where the mind body experience comes in. 28:09 When you are in positions of leadership, positions of responsibility, positions of results, 28:17 you have to continue the results. I always tell people, your project was successful yesterday. 28:24 Yes. But you have another project coming and you have to be able to maintain that level 28:32 of success to remain competitive, to remain all things that's needed. 28:37 So it can be overwhelming at times. I've had, I mean, talk about the other side of it. 28:44 I've had times where I may not have been able to eat a full meal without my phone ringing because someone needed me. 28:50 I needed something that was going on or something that was happening, whether it be publicly or whether it be privately. 28:57 And you're doing all that. You can't answer the phone and off on people. You have to still be able 29:02 to maintain your composure back to the public sector. You have to maintain. 29:08 And the roles that I'm had, the roles that I'm in is still in, you have to be able to respond in the midst of chaos. 29:16 And so that means for me, I still have to respond in the midst of chaos. I'm in the department where it's not, we're not, I mean, 29:24 this is the department where things are happening. They need us to respond and need us to, to do something that could be heaven forbid. 29:31 And so we have to still show poise and be able to execute back to the mind by the spirit. 29:36 If you don't have your mind, right, if you don't have your body right and your spirit right, you could fail the people 29:43 that's dependent upon you, and you can even, quite frankly, fail yourself. So because of that, I, I, I remind myself of that, 29:50 and that's where the mindfulness come in. I got to a point along the way, just through life experiences, whether it be personal experiences, personal challenges, 29:57 is this challenges or whatever it may be, what do I need to do now for me, you know, what do I need to do 30:04 to make sure that I'm well, or that I'm whole, that I'm saying for all the people that need me, I can't tell them I can't show 30:11 up for them because they need. And so that's where the mindfulness come in. I, I got my mindfulness certification 30:17 and it, it meant the world for me to learn how to now 30:24 regulate me when people are needing me. Whether it be to just take a few deep breaths, whether it be 30:30 to center myself, whether it be to meditate, to practice mindfulness, whether it be to eat better, 30:37 you know, we are what we eat. Am I, you know, on those days where I'm going, so I may not be able to get a fresh meal. 30:43 What am I choosing to pick up? Am I picking up a bag of chips or am I picking up an apple? Makes a difference. And so, 30:48 and then the back to the spirit, what are you telling yourself in the midst of all of this? Are you telling yourself, well, whoa, this is the end. 30:55 I can't do this. This is too much. This is overwhelming. Why is this happening to me? Or you trying to find that silver lining 31:02 or you trying to find that glimmer of light to see, hey, there's a light at the end of the tunnel here. And I get that again, 31:08 from the public sector in an academy setting, from a great academy instructor that must have sold, he's passed now. 31:15 He would always tell us, if you think you're gonna die nine times outta 10, you're pretty close to it. 31:20 So if you continue to think that there's life in this, continue to think that no matter how gli it looks, 31:26 that there's life, you're speaking life. And if you always speak life, and even back to the Bible, it speaks about life. 31:32 And you have to speak life. If you're speaking life and you're giving yourself an opportunity to live, and if you're speaking death, you're not, whether you, 31:41 whether you're still up and you're dead. A lot of people are living, but they our life at a time. The power of self-compassion and giving yourself grace 31:47 Many people are living, but they're dead inside. They don't have any drive, they don't have any hope. 31:52 They're just taking it one day at a time. And they're literally living a, a, I won't say miserable, 31:58 they're living a on-purpose life. I always say find something that you enjoy, dig into it and, 32:04 and allow that to be the outlet that you need as well. You know, I tell a lot of people, you know your work you do 32:10 day to day, you love your work, that's fine. It's something else you'd like to do. You know, outside of work that's not a conflict of mean sport. 32:16 And you do that whether it be you join a, you know, whatever it may be a skating group or a cycling group 32:21 or something to give yourself the exercise and additional community that you need. 32:27 Community is important. I just attended, as a matter of fact, a training program. 32:33 Well, one of the speakers said something very profound. They had interviewed people on their last stages of their lives and they, and, and the question was, 32:39 if you had to do anything differently now, what would you have done differently? And they say that they would have, they would live the life 32:47 that they would wanna live, not the life that others expected of. And I remember that, you know, live the life that they would 32:55 wanna live, the life that they wanted to live, meaning the things that they wanted to do, the things that inspired them, the things that kept them going 33:02 as opposed to living what other people's other people thought that they may have needed to do. Also, the other one was that the survey results showed 33:10 how important community and connection was. Community and connection kept those individuals 33:17 that had made it in life a long time. They had community and they had connection. - For me personally, it seems like some 33:25 of those things are a little bit of opposing, right? So we have our community that we wanna pour into, we spend time with, 33:31 and when they need us, we're there and vice versa, right? And that's what honestly, personally drives me being able 33:39 to like be there for my community, which is family and close friends. And then they're there for me as well 33:46 and have done some, you know, incredible things in the ways in which they show up. But then as we're speaking about that drive 33:53 and self-care, essentially, where does that line come from, right? 33:59 Because with work being demanding and wanting to be 110, then you have school wanting 34:07 to be 110, right? Anything you, you make a commitment to, you clearly wanna be the best at or give your best. 34:15 And then you have your community, and then I know that you have, you have children as well. 34:20 So how and where did you find time for self-love and appreciation and filling your own cup 34:28 and then balancing your family and that community and your work and school. 34:33 - These are awesome questions. And that goes back to the life coaching and the mindfulness, because I needed that from me. 34:38 I, I literally got to a point to where I was having some challenges in my physical body that thankfully was not resulting to anything. 34:46 And the ultimately the diagnosis that was ultimately traumatic was just stress 34:51 was an overwhelming amount of responsibilities that my, we had reached its breaking point to 34:57 where my body was now responding in ways that was showing signs and symptoms of there being a problem when 35:03 thankfully there really wasn't. All the lab work, all the different skins or different things that was being done were coming back clear. 35:09 So ultimately, you know, you don't have a a there's nothing can really show. 35:15 You're just overloaded. And so that's where, if you don't balance yourself, I, I've learned the hard way. 35:22 And so because of that, that's why I talk to people in many settings. And when I say I have a, I'm certified life in my fitness 35:29 coach, this is, this is purpose work. This is calling mindbody and Spirit is calling work 35:36 because that's not work that I do, that I'm being paid in any capacity. That's what I did for me to help me. 35:42 And I use that as I navigate forward to help others. If it leads to other opportunities, it leads to other opportunities. 35:48 But for me, I needed it for me first, you have to put your own object and mask on first back to 35:55 what they tell you when you're on the airplane, you have to secure your mask. And if you don't secure your mask, 36:00 can't do that for anyone else. Back to the back to the public sector. If you don't believe that you can breathe, then you won't. 36:08 You will literally feel like you're suffocating. And I've been in those situations where you feel like you either having a panic attack 36:14 or something's going on because you're overwhelmed. And so what I've learned, a great leader told me along way, 36:22 Tawana, you're there for everyone. You show up for everyone. And at the end of the day, I'm sure your to-do 36:28 list is still there. Your, your tax list is still there because you've put out everybody else's fires. 36:34 What I need for you to do is with, with, with, with, with graciousness. 36:40 Don't allow your clients to control your day. You control theirs. 36:45 You let them know it's okay for you to get back with them. I've gotten your request. There's a few others ahead of you. Let me get back to you. Can I get back to you tomorrow? 36:52 Can you gimme 48 hours? Don't feel like you have to put out every fire all the time right away because people will expect you to do that. 36:59 And then ultimately your calendar is not full. I've learned the power of no, 37:05 and I will be honest, it took me over 40 years to do that. I've learned the power of no and I've learned the power of prioritizing 37:12 what I need to do. It is level of importance. And for me to know and what it is that I do, 37:18 my day may not go as planned because this is an industry that I'm in where emergencies can happen, things can happen 37:25 that take you off course world that I'm in would be understanding that, but at least knowing if it's something 37:30 that's not a true emergency, then I've categorized what need to be categorized. And people learn to respect your boundaries. 37:37 If you let them know, hey, I'm gonna need a few days. If they give you a project deadline and they tell you, Hey, I need this in two weeks. 37:43 If it's something that you absolutely cannot need, depending upon other assignments that you may have been given or other things you have going 37:48 on, then that's what an open dialogue, you should be free enough to express yourself to say, Hey, this is what I have going on, 37:54 this is what I'm doing right now. Is there any way we can kind of adjust the schedule or adjust the timeline or deadline or a minimum? 38:01 Let whomever know you wanna have to get back with you. And so that's how I balance. I also balance and make it, I take time. 38:07 For me, that's a lot. It's not as easy sometimes when your kids are younger because they have their own schedules as well. 38:14 Thankfully I have young, the young adult and adult now. So it, it's a little, it's tad bit better. 38:19 But when they were younger, sometimes you, you get off work. And I always say when you're really a progressive mom, 38:27 progressive parent, and I won't necessarily say females because men and women are parents. You know, when you are a progressive employee, 38:34 sometimes when you get off you have a whole nother job you're going to, and for some people that second job, 38:41 sometimes it's more pressing than the one they just left. And some people don't have a big window. So I always tell people from when you get off 38:49 to when you get home, I try to disconnect. Meaning the clothes you've had on all day, something is 38:56 a psychological piece of it. Let's get out of those. You're subconsciously telling yourself, 39:02 I'm separating myself from the day I just had. That's first and foremost. If you can't prepare yourself 39:09 and whatever it is, you're gonna change your clothes in, whether it be you're gonna be going to another event or helping your family or whatever it is, 39:14 just readjust yourself for a moment. Even if that moment is in the restroom. When you, you change your clothes and you step for a moment Practical strategies to stay focused & push through setbacks 39:20 and you just breathe for a moment that allows you to stay subconsciously. This is a new shift, this is new responsibilities, 39:28 this is new assignments, and I'm not gonna show up for, I'm gonna be present. Many people are not present. That's back to the mindfulness. 39:35 They're present, but they're not present either on their phone. They're talking to other people, they're not being responsive 39:41 or they're giving you have answers occupied. That's not creating the balance that's needed. 39:48 And so being present, being mindful your day out the way you need before you start a new task 39:54 and letting people know that you need a moment, including your kids, I've, I've gotten there along the way, 40:00 including your kids work, you know, mom or dad need a moment, you know, with moment as needed. 40:07 Can you gimme my hey and have the, have the maturity to allow them to tell you that they also need home. 40:13 - Because when we do that, we're modeling to our children that you too deserve a moment. 40:19 If you need to gather yourself or regulate yourself, verbalize it 40:24 and make sure people understand and respect your boundary just as I'm asking you to. - Yes. And a healthy outlet to peace. 40:32 If you're having a bad day, hey, it's okay to cry. I have sons, I teach, Hey, I, hey. 40:39 And I know sometimes it say to me, oh, a man needs to cry. You wanna shed a tear, you shed a tear because that's gonna release what needs to be un un. 40:46 It needs to be, that's gonna release what needs to be released. If you don't do that, it manifests in other ways back to 40:55 what I told you earlier, where it shows up in a number of ways. Whether is in your body, whether is in your, what 41:00 is in your response, whether is in your attitude. It shows up in ways that sometimes you don't even realize. 41:08 And so if the outlet is riding your bike, if it's a number of ways you can release from riding your bike, from walking 41:13 to things you like to do, whatever it may be, even if it's just when you get your family down for the evening, a good book 41:20 or quiet time before you go to bed. I used to get up early in the mornings when they were younger before the house got moving, you know, it, 41:26 it required me to be disciplined enough to get up at 6:00 AM I remember it at 6:00 AM and before the house got to moving, 41:33 that 30 minute window was everything, you're fresh, your mind is fresh, you for moment, you make your coffee, 41:39 whatever it is, your tea, whatever it is. And then you prepare yourself for the day before the hust and bolt up the day. 41:45 And then the same when you get off, I see people. And now sometimes when my kids are in daycare centers, I used to see some of the parents, they pull up, 41:52 they sit in the car for 15, 20 minutes, I'd say, oh, I know what they're doing. I prepare themselves before they actually go inside 41:58 to get their kid to start a new job, which is the second I have for their day, you know, 42:03 but I I, I got that's right, that's right moment. That was their moment to say, Hey, I need to show up 42:09 for the people I'm gonna forward you to get before I get them. I don't need to bring all this with me. 42:14 That's not something I feel. Yeah, or even your loved one, your spouse or just, 42:22 and even if it's just you, you know, show up for you at home and be the best you can be when you get out one wine 42:28 or watch your favorite show. The yeah, it takes balance in this life. I love these settings because I always say it takes a 42:35 healthy village and we're being a village right now to the people who are listening to this, the people who will listen to 42:42 some people, this is the only communication they're gonna get about this because they're too ashamed to talk to somebody about it or 42:49 - Exactly, they didn't realize they're e or to be honest and open about it. - Yes, because you're not alone 42:55 and you're not back to coaching and mindfulness, some of that right now. 43:01 You are not alone. I can assure you that someone has experienced what you've experienced and if they haven't, they will. 43:07 And if they haven't, this is your opportunity. You're gonna do it for a reason and for a purpose for you to take it. 43:13 In the words of Robin Roberts, make your mess, your message, you know, whatever it is, make it your message. 43:21 Yeah, she has, she has a, she has a book that back when, back when she was going through her cancer treatments, one 43:27 of them, she wrote a book and in the book it was Make your meh your Message was the theme of the book. 43:34 - Yeah, I may have to steal that quote. That's a really good one. How would you help habitual people pleasers? 43:40 Because I'm hearing you talk about balance. I also heard you say that you had a leader 43:46 that was influential to you, that actually directed you in saying you don't need to take care of everything right away. 43:51 Like you don't necessarily need to answer the question or jump on the need for someone right away. 43:58 How would you say that you actually balanced or even eventually got rid of being a people pleaser, 44:06 and how would you encourage those that are listening and myself to eliminate that 44:13 or mitigate it in, in a way in which is more manageable? - Ooh, that's a great question. 44:19 I, I found along the way that often people pleasers 44:25 innately, there may have been something along the way, you know, even when they were younger or an opportunity that was missed, something 44:32 that they really wanted to do that they could not, that they didn't get a chance to do, whether they just didn't have an opportunity to, 44:37 they couldn't get a chance to do it. Or it's something within them internally that makes them feel as though I have 44:44 to please someone in order to be recognized. Sometimes it comes from, sometimes it's simple as someone 44:50 that has a lot of siblings, they found themselves always kind of jockeying for time in the midst of four or five other siblings that they needed to figure out a way, 44:57 how can I get in front of mom or dad to make sure I'm seen? And they found certain ways to do that, 45:03 which would be excelling in certain areas. And so people pleasing. Psychological wise, 45:09 I'm a sociology minor psychologically wise, social wise, a lot of times it's kind of, it, 45:14 it's some innate things that are going on. But I always tell people, if you have a people pieing problem, first of all, you need 45:21 to analyze yourself to figure out why am I having a need to feel like I need to please everybody? 45:26 Just ask yourself that question. Why do I feel like I need to please everybody? Why do I feel like that's a requirement of me? 45:33 And then if you're doing it too much, just try to curtail it a little bit. Decide that, hey, either I, either I'm gonna show up 45:41 and give my desk and that's gonna be good enough as long as I'm showing up and giving my best. 45:46 If that falls short back to what I kind of mentioned early on, Hey, I just fell short 45:51 and I have to be okay with that. If I prepared and I showed up and I still fell short, it wasn't for me Towanna’s biggest lessons from her personal and professional journey 45:59 at the timing wasn't right, timing wasn't right. So we something, right. If you feel like you consistently 46:04 have to do that, literally pleasing people to your own demise, that's something that you have 46:10 to look in the mirror and say, well, why am I doing this? You know, why am I doing it? And is this, is this something I really need to do? 46:16 Is this healthy for me? And if, and, and obviously not, then we need to regroup 46:21 and say, well hey, you know, back to what the leader stated, I, this is something I might not be able to do today. 46:27 You know? And if you wanna give an explanation, you can, I think we should all be open and honest enough with where we are and what we're thinking in our journey. 46:33 If not, it feels resentment. You just kind of hang on to some things that you're needing to let go of or some emotions that you needed to express 46:40 that you're choosing not to because you're willing to please. You know, sometimes it just, it, it, it still is from 46:48 just wanting to be there for people. It may not necessarily be a a a displeasing or a, a matter of you wanting to please. 46:54 It's a matter of you just wanting to show up for somewhere to the point of your own own demise. 47:00 Back to the disappointment, you know, you get to points in life where you show up for people and even though you've shown up in all the ways you need 47:07 to show up, you can still be disappointed. The results still may not go to you what you wanted, 47:13 whether it be the role, the assignment, the job, the relationship, or whatever it may be. It didn't end up where you wanted it. 47:19 So you find yourself disappointed, you know, the expectations that you set or you wanted didn't happen, you know? 47:27 And so it ends up sometimes and disappointment, I don't look at it as failure. I try to, I, I try to say if I, if, if I didn't, 47:37 and win is not the greatest word either, because I, I, I'm real cautious into the words that I use because those align, win and fail very strong. 47:45 I, you taught an interview setting that there's certain words and connotations that you, you utilize something different 47:53 because in innately it helps. And so I always say I learned if I didn't get the goal 48:00 that I wanted, then what did I learn? I think in all, if you are gonna say the word failure, 48:05 you think in all failures, there's a lesson that was learned. So I try to focus on what did I learn here? 48:11 I may not have got the goal that I wanted, but what did I learn? Was it me not being a people pleaser? I didn't need to please people as much as I thought I did. 48:18 'cause they didn't show up for me. In the end, I need to not please as much, you know, maybe that was really one 48:23 of the reasons why I was taken advantage of, because I'm wanting to please to the capacity of being used 48:29 or being whatever you may have gotten. You have to kind of think, think that through. 48:35 So I always say I learned, what did I learn? And then on the wind, if you win even, what did you learn in the wind? 48:41 I think failure to, to, to say 48:46 that we, you know, the number of failure. Some people may back to those that are not of high esteem. 48:53 They may not try again. So I always say, what did you learn? What did you learn? You may have lost the game back to my sons and games. 49:00 You may have lost the game, but what you learn in the loss, you know, what did you, what did you learn individually or what does your team learn? 49:07 And then how can you all utilize that for the next game to hopefully win the same with life? 49:13 Back to disappointments, what did you learn through that disappointment to help you regather yourself, reset yourself to get up 49:20 and go it again for a different outcome? - That is such a great perspective and I am stealing it. 49:28 - Yes, that's - Right. Instead of failure or when my littles are playing basketball, my, 49:34 my 7-year-old Isaac loves basketball and he, he plays his dad's the coach 49:40 and you know, sometimes they lose, he'll get, so he'll just look so defeated. And so as his mom, the cheerleader, I'm always like trying 49:49 to say all the great things and sometimes I could see that regardless of that, you know, he's still sad. 49:54 And one day I just said, you know what bud? Sometimes we fail and as long as we get back up, that's all that matters. 50:00 Now we know not to do that thing or how to be better, right? And some, and it was, it was, 50:07 it's in alignment with what you're saying. Me lifting him up and just saying, oh buddy, you're like a great basketball player. 50:13 And I loved that shot that she made and this, and you know, that was kind of, eh, but when I told him, Hey, sometimes we're gonna fail 50:21 and that's okay because we learned what to do or what not to do in the future. 50:26 And to see him light up on, in that, I have to say I'm also very similar when someone could tell me 50:32 that I've done a good job on something and I'm like, yay. And, but what I really want is give me, 50:38 how can I be better at that thing? Even if, even if I'm, if I'm great at it or good at it, how can I be better at it? 50:44 Because that's my constant forward movement. And I could see that in yourself 50:49 and I could tell that this is the information or like the, the kind of coaching that you must be giving your clients 50:56 that I imagine must be very successful with this type of direction. 51:01 - Right? That is my, my son, real quick, both of them played collegiately and I, I I do, I do feel when it comes to team environments, back to your, 51:09 your littleness, being a part of a team is important. It's simply important. And some of the information 51:14 that you stated you're gonna now tell him is gonna help even transition beyond the basketball space 51:21 because what did he learn individually? What did he learn as a team? It's gonna help him be able to work with teams in a, in a, in a professional setting. 51:27 It's gonna be able to help him analyze his own individual performance as a part of the team. 51:32 What could I have done to help my team better? You know? And so, and those are the things that when you would mentioning you would take away some 51:39 of this to help, you know, that's awesome. I wanna be clear. I don't have clients, I don't have, 51:44 I'm a certified life and mindfulness coach. Those designations were, were acquired 51:50 for me to be better. For me, there are no clients. The, the, the clients 51:55 or the people that I talk to on a daily basis, I interact with talking to you. 52:02 And that's what I mean by passion and purpose and calling. I did it for me first 52:07 and foremost to help me balance, to help me be the best that I can be during a period of time in my life 52:14 that was needed, was needed for me to regroup, for me to readjust, for me to be the best that I could be so 52:22 that I can be who I need to be for me and for those around me, even writing the book, overcoming Disappointment, you know, 52:28 from optimistic Disappointment, it's, I, I didn't even write it in mind with I, I wrote it, all Final thoughts: You’re doing better than you think! 52:35 of this, all of this, again, was self-help for me, navigating through very challenging time in my life 52:42 where I needed to show up for me, I needed to show up for me. And so in a, in, in the midst of showing up 52:49 for me in the most profound way, I look myself in the mirror and I said, Hey, Tawana, you're showing up for you. 52:57 You've showed up for everybody all this time, and you're gonna show up for you now. And so what I want you to do is show up for you. 53:05 And so I I I, I, I thought about the life coaching. I said, well, hey, I, I, I, what are the tools 53:11 and things that I can use? I'm always helping people. I'm always praying for people or talking to people or helping people, but sometimes the very people 53:17 that have the wings, we need some that are wings too. And sometimes we may not be as, as I'm, 53:26 I'm eager it's not the right word, but we might not be as privy to someone that's 53:32 providing the information that we're giving to us. 53:39 Sometimes those people are just not available. You know, my godmother was my son's grandmother, was, was a key piece. You know, she had passed, she was gone. 53:48 So that phone call was no. You know, and so it's a lot of different things were happening as well that, you know, 53:54 and so life coaching, understanding you're who you are in innately. You know, the basic principle foundations of you, 54:00 the basic psychological pieces of you. Why are you people or why do you feel like that you're not, people aren't showing up for you 54:06 and you're showing up for them. Why do you feel like this happened? Or whatever it may be. And then your mind, how are you ling all of this? 54:14 Or you crying all day or you excited all day? It can be a variety of different emotions, 54:20 but whatever it is, are you healing it in the right way? So I learned the mindfulness and those things made the biggest difference for me. 54:28 And then to help me, again while helping other people. A part, a part of overcoming any disciplining situation 54:36 or overcoming is, as I explain it, figuring out what it is you need to learn, 54:42 helping other people and then moving forward. And that's what overcoming Disappointment the book is all about. 54:47 It's just, it's, it's a mini book that helps people identify, you know, their level of disappointment, area 54:54 of disappointment, what do they need to do to overcome it. And the best part about it is when you are on the other side 55:01 of it, help someone else. And so, and that's what it, that's where it all came. 55:07 - I am so taken back by the fact that you were so passionate about being a lifelong learner. 55:16 That even when you need something for yourself, you dive in, in the realm of higher education, right? 55:23 So you got your MBA, not necessarily for that. You necessarily needed it for your career, 55:29 but you were like, I wanna know this aspect of this career path, which is why you ended up going 55:36 to get the MBA and, and then the life coaching. You needed it for yourself 55:41 and you assume that you will help others as well. Not attaining clients, but simply having that knowledge so that you could, 55:49 could speak to others from a knowledgeable place, not just kind of, you know, where the wind sends you or, 55:55 but from a knowledgeable place to give really good advice, 56:00 which is powerful. And I wish more people who gave advice 56:06 would give it from an educational standpoint, because you actually went out of your way to make sure that 56:11 what you were saying was based in research and, and deep knowledge, which I think is excellent. 56:16 And you use that for yourself and for just those around you, your community, your friends, your family, those you work with to, to keep them on 56:24 that same forward path despite what life may be throwing at them. So I, and then I heard you say 56:30 that you're getting certificates consistently as a lifelong learner just to learn more of some as recently 56:37 as doing one for interviews as well. Is that right? - Yes. Certified. Certified forensic interview. 56:45 It's a CFI designation. It's the only designation that focuses on the order of interviewing. 56:51 Only in what I do day to day. I interview individuals for a number of number of reasons, 56:57 whether it be employee relations matters or other reasons. And there's an art to it, people's body language, 57:03 your eye movement, their tone. There's a number of things that you learn, even with fun interviews that give you an opportunity 57:09 to know whether or not someone's being honest or dishonest. That goes back also to the public sector also, 57:16 similar interview training at, at that time as well. A little different model in the private sector 57:21 because of course it's, it's a non-criminal environment in terms of the legalities of it, as opposed to the public sector. 57:28 But it's the art. There's still an art to it. I know for me, what I didn't mention going back to the roots 57:38 and, and this is how I know education for me is important, going back to the roots when you're coming out 57:45 of an environment, or I'm wanna say out, when you're reared in an environment where you're already at the disadvantage, 57:53 you're already per se, a advantage for me at that time. 57:59 And education was the key to me seeing more than what I could see. 58:07 What else could I do at that time to navigate beyond where I was? 58:15 So in terms of schooling, the, I I, I'm educating public schools, however, from middle school, I went 58:21 to a Vanguard Middle School. My mother had the presence of mind to, with the, with the third of the teachers to have me test it 58:28 for a Vanguard program, which we now know is magnet, a magnet program. And I was able to test into the magnet program. 58:35 So I was bused from my community across town to another school for the Vanguard program. 58:42 So I learned early on that education was my key to get beyond seeing what, what I can only see 58:51 again, you know, when you, when you're in and I, I keep going back to that environment. I have to go back to the environment because it wasn't inner city. 58:57 When I say inner city, it was inner city or lower income environment where you are, you're not able to necessarily have access to the same level of luxuries 59:06 that some other kids have. And so, along the way, me going to middle school, I got an opportunity in to go to school 59:13 with students from all over the city. So now I was able to tap into the world a flow new world 59:20 where I had, that were on the upper echelon. They lived in the North Rice University, or they lived over in Westchester. 59:25 They lived in different places and they didn't look like me either. And so I got an opportunity to now learn from my community 59:32 where the community was primarily African American tech community that was diverse. And education is what got me there. 59:38 So I learned early on, if I wanna continue to navigate beyond these spaces and places that I know that I, I'm not ashamed 59:46 of by no means. I love my community. I go in community all the time. Even today, I'm, I, it is who I am 59:52 and I'm proud that I come from my community. Okay? Because I can show you don't, it's not what you sort out. And it's, you know, if you, you can't forget those 59:59 behind you either, but it's not where you start. It's where you end up and it's what you do, what you have. Because many people, one side 1:00:06 and they still haven't accomplished as much because they just didn't work out for them. And so I learned early on that education was a key for me 1:00:13 to advance. And I've taken that by the him. And I've done that in everything that I do. 1:00:20 Knowledge is power. And I tell people it's the one thing that no one can take from, no one can take that from you. 1:00:28 You can show up with it. And unless you get some type of traumatic injury of some sort, that's 1:00:34 something that nobody can take from you. So if you gonna show up, educate yourself what's happening, do your research. 1:00:41 I've done your homework. And try to excel as best you can. And if it's a situation where they're taking the top 10% 1:00:47 back, then you try to be in the top 10%. The youngsters that I'm mentoring now, you have to show up 1:00:54 and in the, or in the old words of grandma show out. And if you done showed up and showed out 1:00:59 and that wouldn't good enough, but it just wasn't for you. My grandmother literal me 107. 1:01:06 I I that's a whole, that's a whole separate, I I cannot believe I did. Oh my God. A wealth of information. 1:01:11 She come up in a horse, we things and oh, the story. She could tell, she, let me, let me, 1:01:16 lemme regroup it. I love - That. So what, what, so grandma, grandma was 107. 1:01:23 You gotta, you gotta give me at least like one grandma antidote. - Oh, why grandma antidote. She gave a lot of antidotes. 1:01:30 Grandma was, oh gosh, grandma was playing lady, you get a wall with rum, number one. 1:01:38 I know, I know. She can go. I know her messages made. And number two, she believed in how things organic. 1:01:46 All things organic. She didn't, yeah, she had little form and little, you know, chickens and shit. Well she, everything was just homemade homegrown, 1:01:54 you know, she believed in that. She believed in the old oh, regimens from the apple side 1:02:00 of vinegar to the cast oil to the Yes. And so that equated to her long life. 1:02:05 And she believed in speaking her mind, hey, she didn't let anything all up in her. 1:02:10 So I learned down the line though, when I was eight into her as I got older. Yeah, so chill. 1:02:17 She lived me 107, 107 - Years. That is incredible. - She'd come through a lot. Where, can you imagine? 1:02:24 Yeah, I was still in law enforcement when she passed and the day that she passed everywhere, when paramedics 1:02:31 and people got wind that she had found, 107 year old lady had passed. People were just come and stop by, just ask if they could see her. 1:02:37 They had never seen anyone of her age. And when, when she passed inside of her death certificate, 1:02:42 when my grandmother picked it up from the mortuary office, mortuary, mortuary, mortician, they hit a note in there 1:02:49 that she was the oldest person that they had done an autopsy for that year. And she was the only one that had died of natural causes. 1:02:56 And they said it was their honor to do her autopsy. Can you imagine? She died 107 with natural causes, 1:03:03 just old age and just said she was starting not to remember us and she wouldn't be here for Thanksgiving. 1:03:08 And she wasn't. So she told you she slept and didn't wake up? Yeah, she told us, she said, I'm starting not to remember, 1:03:14 you know, starting have some memory issues. I'm starting to have some memory issues. She wasn't locked anymore. Her spine had given out. 1:03:20 She just outlived her spine is what, how the doctors explained. And so she was not bedridden, but she wasn't able, she wasn't mobile. 1:03:27 And so when she started not to remember us, I, yeah, I don't wanna not, I don't have to ask who are you again? 1:03:32 And so I won't be around for Thanksgiving. And she wasn't, she just snuck on and went. 1:03:39 - Well you're clearly keeping up with that lineage 'cause you are exceptional. I could see the extrovert in you helping you 1:03:47 in your public speaking. And I know that you actually professionally do public speaking as you were mentioning you'd love 1:03:53 to do a commencement. What does that look like for you and moving forward, what are your, your goals in 1:03:59 that particular career? - You know, that's awesome. Speaking for me, just came natural. 1:04:06 I've always, even going back to elementary, I, in my, I have some photos now. In my elementary class, I was, I was one 1:04:13 of the leaders within my class. My, I was the vice president of my little third grade class. 1:04:19 We had the classes. I had my, I had the same teacher for third, fourth, and fifth. And we had a leadership group within the third, fourth 1:04:26 and fifth grade class. And I have photos of me that it literally went up no matter 1:04:32 where I went in school, student council or student government or some form of student council I was a part of. 1:04:39 And so along the way you build the speaking just by nature of what you've done, even as, even as a child. 1:04:46 And then from there, going through to high school, I've always found myself in speaking capacity, even in the roles I'm in today, 1:04:53 oftentimes when someone needs a speaker or oh, they need someone to represent the department or need someone to, I'm voluntold 1:04:58 or I'm, I'm, I'm, I'm noted. And so people know I'm going, I don't mind doing it. 1:05:04 I'll, I'll show up and I'll get it done. I sometimes I can get it done just with a five minute notice. 1:05:09 And so that helps when some people, you know, they need a little bit of time to kind of deliver. And so where I see it going, people will tap me now 1:05:18 to do a number of speaking opportunities. Whether they need a speaker for their conference or a speaker for their podcast like this one. 1:05:26 Whether it be industry or MINDBODY spirit related or otherwise. And if I have the time to do it, and I, I get on the agenda 1:05:32 and I, I I I, I do it. It is a passion and calling for me to share 1:05:38 my life experiences, to share me. And again, I always say if it leads to something bigger 1:05:44 and better and beyond, I let my Lord and savior God that it wouldn't be something 1:05:51 that I say I'm necessarily set out to do. Life experiences. And me being me has allowed people to be interested in me. 1:06:00 And I'd either have to make the decision of whether or not I want to share the interest or I don't. 1:06:05 And I believe we're all here for a reasoning, for a purpose. And if my reasoning purpose for being here, a support of 1:06:11 that is me sharing who I am. If I can help someone, I've determined that that's what I'm gonna do. 1:06:17 Because I did it for so long, unknowingly. And then when people started to ask me to speak, I said, whoa. 1:06:23 Okay. And so you realize that hey, you something that you need to share and say people, 1:06:28 and I don't wanna be bashful with that 'cause I wanna be obedient. And so because of yeah, because of that. 1:06:33 Even if it's something I feel like, well, oh, is that a little bit too intrusive? Well, if that's something I wanna share, yeah, it's by God if, if, if, if it's been pressed upon your heart 1:06:41 to share, then it could help someone. And back to the godmother, if I can, when God sees fit, 1:06:48 and I hope it's no time soon, I wanna know that I left no stone unturned to what I could see 1:06:55 and do in this world within my own. And what and what and what I could control, you know, 1:07:01 and what I could, could, could kind of navigate in those things that I can't, I leave that, you know, back 1:07:07 to that prayer serenity that I now understand even more than I would always see on grandma's wall to the wisdom to, you know, 1:07:15 change the things you can know, the things that you can't, and most importantly the wisdom to know the difference. 1:07:20 That means a lot. Yeah. That means, that means I understand that really more now. And so I get up, I'm just, as I'm here now doing, doing 1:07:29 what I can do to help the podcasts and, and the people University of Phoenix has giving to me and I'm giving back to the university, even though, 1:07:35 of course other in exchange you, I paid for education, but hey, I, you, you become a part of a community 1:07:40 and this University of Phoenix is now a community that can be tapped into, there's other people that may go to school 1:07:48 and they're looking for an opportunity and you make the best of wherever it is you go, it becomes your community or it desert. 1:07:56 - You're right. And networking here at University of Phoenix and with our students at University of Phoenix, 1:08:02 I imagine has to be spectacular. I don't, I'm not an alum as of yet, so I haven't made the, 1:08:08 I'm not part of the, the Millionaire Club. I don't know if you know this, but we have over a million alumni, which is so, so you were part of that? 1:08:16 - Yes, I was a part of that. And I found out here recently that it, it is been over a me and in my own research just trying to 'cause it. 1:08:22 I'm also, again, and the reason why I, how I found that out is back to speak it. 1:08:29 I graduated from University of Phoenix in 2007. Quick, it's 2024. God's timing is his timing. 1:08:37 And I say, Hey, if University of Phoenix would like for me to speak or say something on behalf of the university, in my experience now this year, 1:08:44 then this timing is this timing for a reason and for a purpose. And I'm not gonna miss an opportunity 1:08:49 to take the opportunity to speak because they've asked me. So let me see, of all the people that they could have asked, 1:08:55 that's also a graduate of University of Phoenix. How many people is that? And so when I realized it was over a 1:09:00 million, I said, okay, not to one. If there were over a million people that have graduated from University of Phoenix, then you are now one of the millions 1:09:07 that they have tapped into. I didn't seek out University of Phoenix and University of Phoenix found me. 1:09:14 I believe in destiny. I believe that. Back to the dots, the dots are connected when they need to connect. 1:09:20 And so whatever it is, and for whatever reason I'm here today, it's gonna all show itself 1:09:25 and reveal itself as we go forward. Even if it's for me, Hey, this is my time to share 1:09:30 who it is, and I am the other university fees and graduates and others that may be one that come to the university 1:09:36 or someone that's just passing by the podcast to be inspired for the day. I hope that if that's you, whether you are a University 1:09:42 of Phoenix alumni or not, or someone that's interested in coming to university or just being better, that it's something 1:09:48 that I've said today to help me to be able to do that. My mission and purpose. I've shown up for the assignment 1:09:54 and I've completed it with good. With, with, with - Yes. Mission accomplished. 1:09:59 Before we finish speaking about your accomplishments, I do wanna lean into the book as well, 1:10:05 because as you were speaking, you did speak about like the great knowledge that you have based off on, you know, all of your research 1:10:13 and, and education and certificates. And you wrote this book to also help people 1:10:19 - Tell us more about the book is entitled for Mindfulness sake. Overcoming Disappointment 1:10:25 and for mindfulness sake was created just for that, for my own mindfulness sake. 1:10:32 Back to what I explained to you before. I got to a point to where it was a lot of things 1:10:37 that were going on and that me showing up for me was gonna be important for me as I navigated forward. 1:10:44 Me showing up for me would be important, important to know that it needed to be done ba basically for my own wellbeing, 1:10:52 mental, physical, spiritual, all of those wellbeings. And so through that journey for mindset 1:10:57 and sake was created as platform to be able to do just that. Inspire individuals to be the best that they can be. 1:11:05 Mindbody and spirit. For me, overcoming disappointment, disappointment in having some expectations that were set, 1:11:13 that were not met. I needed to move beyond that. I needed to get to a space in place where, hey, 1:11:20 you had these expectations and those expectations did not deliver what you had expected. 1:11:25 And you're disappointed more than anything as a result of it. But it does not mean the world stops. It does not mean that 1:11:30 because the disappointment is there that you cannot move beyond here. So what did I do to help myself move beyond that? 1:11:37 And for my own mindfulness sake, I got my life coaches certification, I got my mindfulness certification. 1:11:43 I, I started to study the order of mindfulness while creating an opportunity for life 1:11:48 to look better and to be better and do better while overcoming disappointment. 1:11:54 And how did I do that? I did that by tapping into my own, again, MINDBODY spirit, my own spiritual fiber, my own trusting in my Lord 1:12:01 and Savior to know that no matter what the disappointment may be, we can move beyond it. 1:12:07 And however way he sees fit the movie on it. Whether it be, whether it be you moving forward, whether it be reconciliation, whether it be a different job, 1:12:14 whether it be things, working out on that job, whatever it may be. And then second of all, processing what has happened to you? 1:12:22 You know, your body. What are you doing for your, for your edification? How you now moving forward to feed yourself physically, 1:12:29 spiritually, emotionally? What are you doing for the better? And then most importantly, your spirit. How are you nurturing yourself? 1:12:36 And then how are you helping others? Can you help others in what it is you've learned to now do better in their own 1:12:42 world and their own environments? And so that's where, for my sake, overcoming disappointment stem. 1:12:49 And it's a mini book. It's designed for it to be, it's a digital copy only at this point. And it is one Amazon, it's a digital copy. 1:12:56 You can upload it to your k if you have a K account, you can downloaded there and you can read it. It's on the phone. And it will be hopefully at one point a 1:13:04 paperback that can be paperback copied. That's a mini book because it's designed for you to carry it on the go. 1:13:11 If you get to the point where you have that bad day and you are, or a moment you can flip it throughout any 1:13:17 given page, it'll take you to something that can help you. That's very brief. It's not long at all. 1:13:23 You don't have to get lost in it. It's, it's designed for spirituality and for self-help. 1:13:28 And it's a little mini book to help you be better version of yourself, mind, body, and spirit. 1:13:34 Because we all have gotten, we can do better and be better. And we've been disappointed for a number of reasons. And it doesn't mean the world stops. 1:13:41 - That's right. So we can get this book, hopefully it comes in print at some point, but if not, then we could have it on our digital device 1:13:47 and have like a Tijuana just right there in our pocket to help us guide out of the frustration. 1:13:53 - First book. I'm author, I do have one more in me. I, i, it, it, it, it will, I, when I say one more, 1:13:59 it's been, it's been in me for some years now, but it's gonna take a minute for that one to come 1:14:04 to publication in its own timing. I like to, people often ask, well, 1:14:11 when you released the vote, did you, did you have a certain year? I, I, I'm, I'm led again, spirit wise by energy. 1:14:19 Energy of what Spirit says. If it's, if, if it's God's time to release it, then I released it. 1:14:24 If it's God's time to, to write a blog post and I write a blog post, I'm led by how I'm led. 1:14:30 When I'm led, I don't force. I've, I've learned now, I don't force anything. If it's gonna be, it's gonna be, if it's going 1:14:37 to end, it's going to end. If it's meant to evolve, it bloom, it blooms. If it's meant to die off, it dies off. 1:14:43 I don't question any of it because I stepped to order the steps of a good personal order and the righteous never go forsaken. 1:14:49 And so through my own self help, I, that's how I did. 1:14:55 And, and it has met, it has, it has really changed things in so many ways 1:15:01 - Here. Just listening to your encouragement today has been 1:15:07 great for me. I'm, I'm honestly myself taking all of these bullets, like yes, that makes sense. 1:15:12 Yes, that makes sense. So I'm, I'm confident ar listeners are doing the same. And when you were speaking before about stress 1:15:21 and how that stress was literally like manifesting itself on the outside of you, like your, your skin possibly, 1:15:29 or maybe your organs are like it literally making you sick due to something that is, you know, self-designed. 1:15:37 It's, it's here. And whether we can or can't do anything about that thing that we are stressing on, 1:15:42 we are then causing ourself more problems physically, emotionally, and even there's been studies about 1:15:49 how it affects your, your brain stress. Like how you could, you could lose brain cells. Like there's, there's a great study that they're continuing 1:15:56 to do on stress and just how it affects, you know, the, the everyday person 1:16:01 and how it could be so destructive it could affect your vision so, so much more. And so I love that you had actually been 1:16:08 so transparent in saying that, that at one point when you were trying to balance all of these things and though you were being successful in 1:16:16 them, it still created a great deal of stress, which then 1:16:21 actually affected your, your overall health. And to say that you have two children 1:16:27 that have graduated from college and to see how youthful you look, it is clear 1:16:34 that the way that you were moving with these, you know, this, this new gratitude and understanding, you know, that you have to move things 1:16:42 and say yes to what you can say yes to and no to what you can say no to is clearly working for you. 1:16:50 You look incredibly healthy, you're glowing. And I, I know that I would want that for myself to be just 1:16:57 that emotionally and physically healthy and avoid of stress. 1:17:02 So I'm gonna have to pick up that awesome book to have a twan in my pocket during some hard days and, 1:17:08 and remind me of some of the things that I could anchor to - Thank you so much. And I, I, I, I say now with pleasure, 1:17:16 I've always said with pleasure. And tomorrow is my birthday. It's my 54th birthday. 1:17:21 I say my age with gladness. Here's why I've been here 54 years. Okay? 1:17:28 I'm on behalf a century old. Thank God it all look like what I've been through. I wanna know that I can share. It's just getting better. 1:17:36 - Yes, with age comes wisdom, right? Yes. - Age comes wisdom and it's just getting better. It is just getting started. Okay? Age with age comes wisdom. 1:17:44 Your kids have grown and they're, yeah. It's just, it's, it's a whole new world can open up for you 1:17:49 or you can say, well, I'm getting old. I'm like, I don't have no outlook - Is everything. You've had so many achievements, so many. 1:17:59 Within those, which are you most proud of? - Ooh. 1:18:08 Wow. Oh, that's a good question because I don't, I don't necessarily rank one 1:18:15 higher than the other. Academically the achievement is just getting it done. 1:18:23 I'm happy that I was able to get it done because so many people start and they don't finish it for a number of reasons. 1:18:30 And so I would have to say equally getting it done. 1:18:35 'cause that, that means more than the starting as I mentioned earlier, it's how you finish. 1:18:41 And so I was able to finish it in the midst of working in a, yeah. 1:18:47 Young kids at that time, progressive role. Yeah. So the greatest accomplishment is getting it done. 1:18:55 It's, it's, it's getting it done. It's getting it done. - That's excellent. Okay, we are gonna jump right into these rapid fire 1:19:01 questions. Are you ready? - Yes. - Book that changed your life. 1:19:07 - Rich Dad, poor dad, - Early bird, or night owl? - Ooh, I'm an early bird now. 1:19:19 - Early bird. Your go-to productivity hat. - Go to productivity. Ooh, ooh. 1:19:30 And I, I'm gonna take a literal candle though. Just a little. I, I, I, there you go. 1:19:37 - And then what do you do to relax? - Oh, what I do to relax. Oh my gosh. Oh gosh. 1:19:43 I, I-I-I-I-I like to do a lot of things just solo. Whether it be watching the sunrise, watching the sunset, 1:19:50 listening to get some good south music. Love live music. Absolutely love live music. 1:19:57 So anything live music related now, that's where you have to get there. I can leave, listen to it on a on 1:20:03 or, you know, on music app or in person. - Yeah. You can't go wrong with live music. I agree. 1:20:11 So, speaking of music, what's your go-to karaoke song? - Ooh. Oh, you know, I'm not a big karaoke fan 1:20:19 because I, I don't, I can't sing unless I can't. Oh, y'all can, but you know, I don't, you know, and that's a great question. 1:20:25 'cause usually when you're out and about the karaoke places, I'm the, I, I'm the one that find myself flipping through all the different songs, trying to see if I can, 1:20:32 I don't, I don't have one. - I don't, I don't. So what's your favorite song? - Oh wow. And that varies. 1:20:41 And when I say music is more, it is more like what's in right now. Oh, that's a good one. What's my favorite song? 1:20:50 Oh, I like Whitney Houston. I'm every Woman. But I wouldn't necessarily say that's my favorite. Oh wow. I don't have a favorite. No. You have a favorite. 1:20:58 Yeah, I go to music, but I don't have a favorite song. Yeah. You can't go wrong with Whitney. But when I say go to music, 1:21:03 it's not necessarily saying I'm going to one particular song. It's kind of like, what's happening in the moment? What can I resonate with right then? 1:21:09 I don't necessarily have a favorite song that I can think of right off. If I did, I would tell you it would've came, 1:21:16 it would've came to my, I'm thinking you're saying, I'm think I'm thinking you're saying 1:21:23 Morning the night Tea, tea, your coffee. - You know, I may have to switch 'em up. 1:21:29 They could be too in depth. I I, I'm picking up what you're putting down. Tea or coffee. - Coffee, - Coffee. 1:21:34 - Yes. - What's for breakfast? - Oh, what's the breakfast? English and muffin. With either peanut butter and jelly or either a bacon egg 1:21:42 and bacon and egg muffin. - Ooh, very good. You are healthy. I like that. What is your personal motto? 1:21:48 - Ooh, my personal motto is, that's a great one. 'cause I have so many. 1:21:55 Give yourself some grace as I get older. Just give yourself some grace. And you doing the bed and you showed up today, you woke up 1:22:02 and you showed up, you put your clothes on. Everything's matching. Your health is, well, I mean, just give yourself some grace. 1:22:10 'cause it's not all that bad. You need to think about it. It's somebody somewhere that's doing worse. 1:22:16 So just give yourself some grace. - Give yourself some grace. That's a good one. 1:22:23 Well, that's it. Your closing thoughts. Tell us if there's anything that you wanna share with everyone. 1:22:29 The floor is yours. - My closing thoughts would be around grace. 1:22:34 Yeah, I like this because, you know, they, they have the, you know, faith Fridays in some settings. 1:22:40 I do a lot of the playback of those. What I would say is that, you know, life is what you make it. 1:22:46 It is what you make it. And oftentimes it may not be what you envisioned, 1:22:52 but it is what you make it. So just give yourself, as I mentioned before, a little grace. 1:22:58 As long as you've done and you're doing the very best that you can do with what it is that you have and you have a vision 1:23:04 and goal for where it is you're trying to go and be and you are working diligently to get there, 1:23:10 just give yourself some grace. And sometimes grace means taking a piss stop. 1:23:16 That may mean taking a day or two for yourself. That may be sitting that project aside for a day or two. 1:23:22 But pick it back up. You know what I mentioned earlier. Just finish it. Just finish it, you know, 1:23:27 whatever it is you set out to do, you know, just, just finish it and finish it as best that you can. 1:23:32 Whatever that goal is, just, just finish it. Just try to finish it as best you can. 1:23:37 That's what I would Excellent advice. And that's what I would, that's what I would say. 1:23:44 And this is all education more than anything, but just finish it. 1:23:49 Yeah, just finish. Just finish it. I think we'll kind of put it back on the edge of PI guess. Yeah. Just finish it 1:23:56 - Before, before we go today, please tell everybody where they can find you. - You can find me on LinkedIn. 1:24:02 I have a LinkedIn profile there to Brazil. It's there. You can also, the book from our's sake, 1:24:07 overcoming Disappointment is on Amazon, Amazon Prime, Kindle. We have to have Kindle in order for you to upload it from our's. 1:24:14 Sake. Also has a Facebook page. It is just daily reminders of what you can do to be the best version of you, mindbody and Spirit. 1:24:22 There's also a blog post on my Absolute Faith that's on website. There's a block message there as well. 1:24:27 Blog posts of just inspirational messages that come from the heart, that's led, that's led by 1:24:33 what the spirit nudges need to write about at that time. And it's all self-help. It's all self-help so that we can be the best versions 1:24:41 of our self mind, body in spirit. It takes a healthy village out here. And we're just among those that's in the village, 1:24:47 our community of people. And I want everyone to know that no matter where your life takes you and whatever is, no matter what's going 1:24:53 on, you're never alone. Make sure you surround yourself with healthy whole people 1:24:58 that are learning to see and see the best in. You want to bring out the best in you. And if that's not happening, sometimes you have 1:25:05 to change the environment or scenery that you're in. But give yourself grace along the way. 1:25:10 Give yourself some grace because you're doing better than you think you are. - Yes, give yourself some grace. 1:25:17 You're doing better than you think you are. I don't think there is a better way. You could have ended this incredible episode. 1:25:23 Thank you so much Tawana, for spending this time with us, sharing your journey and more so sharing your incredible advice 1:25:31 coming from your great wealth of education. We appreciate you and we thank you so much for, for joining us today. 1:25:38 And that brings us to the end of this episode of Degrees of Success. Don't forget to like and subscribe and comment. 1:25:46 I'm your host, Frieda Richards, reminding you that your next chapter just might be your best one yet. 1:25:51 See you next time.

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I worked full-time, family and all, studying after I got off of work, early morning hours, getting it done. And I got my master's in business administration."

Towanna Bazile, MBA

Give Yourself Grace: Overcoming Life’s Challenges with Wisdom & Growth


0:00 - Well, welcome to the Degrees of Success podcast. 0:15 My name is Freda Richards, and I have the honor to be your host. And today we have an incredible guest. 0:21 We are joined by Towanna Bazile. She is a powerhouse of inspiration, wearing many hats. 0:27 She's the manager of the global security and investigations at AT&T. A certified life 0:33 and mindness coach, a professional speaker, and she has over 20 years of experience in law enforcement. 0:40 Welcome with me, Towanna. Thank you so much for joining us. - Yes, thanks for having me. 0:46 - Of course, of course. We're so honored to have you. Well, we wanna learn about you, so we're just gonna jump right in. 0:53 Let's find out where you're from. Tell us about your childhood and how you grew up. - Yes. Well, I'm from Houston, Texas. 0:59 I'm, I, I like to say that I'm an inner proud inner city young lady, born 1:06 and raised in Houston, Texas, raised in the inner city. And I, I always say that I wanted to, you know, 1:11 see more than what I can see around me. And thankfully I've been able to, to do that. 1:17 I, I'm very mindful of my roots. I'm very appreciative of my roots. 1:22 I do believe our roots shape, who we are in what we are. The other, hopefully for me, it was for the better. 1:29 - Oh, I'm confident of that. Since you're proud of your roots, tell me about that. What does that look like for you? 1:34 What roots are you proud of? - What that looks like for me is, you know, when you're 1:42 born in, in, in the city, I always say a city girl, you know, you, you, it, it, it shapes you in the way 1:50 that creates an opportunity for you to be appreciative of the things that you have. 1:56 And when you're in the inner city, you really don't realize, you know, until you get to the suburbs or until you navigate beyond a, a, a city, inner city life 2:03 that, you know, the basic principles of things is really all you really need. You know, your, you know, your family, your loved ones, the 2:12 vision, the dreaming, and the world is still yours. - Absolutely. Tell me when you recognized your vision 2:21 for your passions. - Ooh, I recognized my visions for my passions early on, and I've always been talkative. 2:31 I always like to describe myself as the one with excellent grades, but to check minus for conduct. 2:37 So because of that, I've, I learned early on my passion for visions by inner self entertaining myself with, 2:44 you know, I am visions of myself now, memories of myself now of being in the bathroom with the door closed 2:50 with all my books on the floor. And I, I was, I, I would say I was teaching the class 2:56 and that was my way of, you know, of, of self self entertaining. - Oh my goodness. So you, you were teaching back then. 3:03 - Yes, yes. There's, there's, I have very fond memories of me. That's how I would know, you know, 3:10 I come up in a timeframe when we didn't have a lot, what we have now. We didn't have, you know, the yo gangs per se. We had the ataris, we had the, yeah, the tars. Towanna’s journey: Challenges that shaped her path 3:18 I, I, I could remember for sure, but you know, the, the, the handheld devices that we have now, we did not have those then. 3:24 So a lot of the things were doll was your toys or just your self imagination. And my self imagination for me was teaching 3:32 and talking to my books about whatever it was I wanted to talk about. And I'm still talking today. 3:39 I'm still talking and aspiring and doing all the things that I think I innately am here. 3:45 Yes, yes. And so to answer your question, very, from a brief standpoint, probably around five 3:53 or six years old, I, myself 3:59 being all that I could be, and I, even though I'm at the age I am today, I still 4:04 could envision myself doing even more. I think life is a good lifelong learners. 4:11 I think life is a journey. I do know that we, I think the moment you stop thinking 4:16 that there's not more for you to do and or learn, you're basically stating that, Hey, my time here has served, and that's not the case here. 4:26 Make it up each day. And I just say, okay, Lord, what, what, what do you have in store today? Keep going. Yes. Oh my - Goodness. 4:32 Agreed. Agreed. So you have an incredible drive, not just 4:38 for your career, but for life in general. And I know that you have a philosophy that includes three very clear words 4:47 that you live your life by. Could you tell me more about that? - Faith, family, fashion, mind, body 4:53 and spirit, faith, family and fashion. My faith is the core and essence of who I am. 4:58 That's where the spirit comes from. Spirit and faith, to me, all goes hand in hand. 5:03 I do not believe we're here by chance. I do not believe we are here just on coincidence. 5:09 We are here because the creator wanted us to be. Now we need to find out why we're here. And I do think each of us have a purpose for why we're here. 5:16 And that purpose, the sooner you identify it, and I, I do recall stating that for me, it's what I would, 5:22 what I do at the core of who I am that makes a difference that I would do for free. 5:29 It's something that you do very easily. Some people it's baking cakes, you know, those cakes can change the room around. 5:36 You know, for me it's just being a who I am with inspiring people who just using my faith as a driver 5:42 for all things. And then family, of course, your family is, is is how you got here. 5:48 It's, it is your family. For some people, family may be an extended family, may not be, you know, those that are blood to them. 5:54 Family could be a number of things. It could be the association you're a part of. It could be your actual family, it could be your work family. 6:01 And then of course of fashion. I love fashion. I love clothes. If I, if I wasn't in the industry that I'm in now, early on, I would say 6:08 that fashion would be the course that I would, the direction that I would take. And that was the direction that I thought of, you know, early on. 6:15 And then the mind, body and spirit. Along the way, along the way, mind, body, 6:20 and spirit became a core function of me. Because your mind is powerful. 6:26 I always say that you drive your mind, you can park it if you want it, you can drive it wherever you want to go. 6:32 And hopefully it's not parked. And then if it's parked, just park it for a moment to get the rest that you need 6:37 and to drive up to the next stop so that you can keep your mind fresh and simulated with, you know, positive things, 6:44 positive images, positive thoughts, and then your body. We are what we eat. We are what we, you, you just get one. 6:51 You know, you can't, you know, you can, you maybe have to change some parts out, but ultimately you, you, you get wine and what you feed it is very important. 6:59 How you exercise is very important. And then of course, your spirit, as I mentioned earlier, the spirit is what, or are you releasing? 7:07 Is your energy and you walk in the room, are you changing the room for the better? Or you change a room for the worse? 7:12 I do think we're all in the bundle of energy and our spirit ties into that. And so, faith, family, fashion, mind, body, spirit, 7:19 it's all intertwined for me in those six. It's really the essence, who it is that I am as a person. 7:26 And I try to operate in those as often as I can. You know, it doesn't get easy, as I said before, even though I, I'm accomplished, you know, 7:33 we've all had our fair year of disappointments, you know, life without disappointments, you haven't live just yet. 7:38 If you hadn't had a disappointment, just keep going. It's just the nature of who we, nature of life. The importance of resilience and self-awareness 7:44 So your faith, my faith, for me, it's what I use to pull me out of those disappointing moments to say, Hey, you know, maybe it wasn't my time 7:50 or maybe it wasn't God's time, you know, maybe it just wasn't what he wanted me to do, or whatever it may be. 7:56 And you regroup, you gather your gardenings, you need to cry for a moment. You cry and you gather yourself composure together. 8:02 And you, you walk you up, you live to see another day - You regroup. Yes. Let me ask you, I hear 8:08 that your faith is very important to you, and I can completely understand that. 8:14 Do you have a particular verse that guides you, leads you, or is one of your favorites? 8:19 - It's always being Jeremiah 29 and 11, that is what I go to when I have to remind myself it's a challenging tires. 8:27 That's what I go to. I also lo have learned to love Mark 11 to 24, where you, 8:34 you know, you say mountain, be th removed or whatever the mountain is. You trust that you know it is gonna be removed. 8:41 It may be in the way for a moment. Just for moment. 8:47 - That's right. That is right. That's an excellent one. I heard you say that faith was important to you 8:54 and of course important to you. Tell me about the inspirations in your life that helped create you be this positive force. 9:03 - Well, I did mention previously my godmother, so she's my son's godmother. 9:09 She recently passed, it's been about two or three years ago now. And it was very profound when she was aware 9:16 that she was, was, was dying basically. And so she was preparing for her end of life, and she had stated that she did not want an obituary. 9:24 And so when I asked her why, she said, well, with all the things that I've accomplished, 9:29 I just want my life to speak for itself. And I, I don't think there's anything that I need to say 9:35 because those who know me know the life that I've lived and my creator know the life that I live so 9:41 that we don't need that. And she didn't have that. She had her, her picture, she had her birthday 9:48 and her fourth date included the day of her of, of her ongoing. And she didn't have an obituary. 9:55 And I thought it was very humble. It was filled with a lot of humility. And it's, it's, it, it, it really touched me as well. 10:04 So she is an inspiration. She was not a someone in the greatest of health, 10:09 but she did not let that stop her from getting up each day achieving. She actually worked just to a few weeks before she passed 10:17 because she wanted to still contribute to, to her job, including helping the person that would take her position 10:25 after her, her her succession. She helped to train them during that time. And so I just thought it was really, it was, it was a, 10:31 it was something to see because it just let you know that she understood, she understood the mission 10:36 and she understood the mission was ending and she wanted to carry it out 10:43 to its fullest into the, down to the wire. And so I, I, I remember that. So she's one, I've had many others. 10:49 I've had great leaders, of course parents, I've had many people in my, in my, along the way 10:57 that have inspired me in a number of ways, whether they've been a leader that led through challenging times, Rudi be of course a parent, 11:05 a mother, that, that was a single mom that did the very best that she could to provide what she could. 11:10 And within the reason that she could, that is probably a, a contributing factor to the tenacity to take life 11:19 by the horns and just go. So a number, a number of, a number of people, my, 11:26 my godmother, my mother, and then great leaders along the way have definitely been those that have challenged me to be the best that I can be. 11:33 And I can always not include great teachers because a lot of times we just kind of, 11:40 I won't say we overlook the teachers a lot of times they're not maybe at the front of people's minds. I've had some few great ones along the way as well 11:47 that have, have instilled a lot of great philosophies that you remember as you, as you navigate. 11:53 - Which one would you say was most impactful? One of those philosophies? 11:59 - One of the philosophies was when I first, or early on in my educational path, I, I do recall 12:09 being informed, you know, if you've lived, if you, if you're born and you live and you die 12:14 and you have not left a 300 mile radius, you have not lived. And that has stuck with me 12:19 because it's so true in so many ways, because so many people never leave the area 12:25 where they were born. What it be for a number of reasons. And I'm not saying everyone has to move away from home 12:32 or move away from where you are, but you should definitely explore. And I learned that early on, that exploration is key 12:39 to see people live. If I travel different places, I try to see 12:44 how the common people live. I, I, I wanna see more again than what I can see. 12:50 And that has held true with me as well. Other philosophies have been, you know, definitely, Overcoming limiting beliefs & embracing growth 12:56 you know, do your homework, prepare preparation is key. 13:01 And if you didn't prepare, I mean, you can't expect to have a great outcome if you didn't prepare. Now sometimes you can prepare, you can still give your very 13:08 best and you still fall short, but at least you're prepared as best if you could. It's one thing to lose the battle, 13:14 and you show up with no armor than to lose the battle. And you, you battle it, you still come up short. 13:20 So those are some of the philosophies that I've learned along the way to just 13:26 explore and prepare. - I can see why you are a successful life 13:34 and mindfulness coach, because you're encouraging me just sitting here. 13:40 My goodness, your positivity and drive has obviously been 13:46 essential to you being successful in your career as well. I'd love to just kind of go down your career path, 13:54 because it started in the public sector and then moved in into the public and you, 14:02 and you've done things as far you volunteer your giving tours and museums. I wanna hear all about your experience. 14:10 - I started out in law enforcement. I spent many years there, first of 17, to be ex 14:16 to be exact excellent foundation. I, I I, excellent foundation. I mentioned fashion earlier. 14:24 It was either fashion or ultimately initially wanted to be a district attorney. And so it was either criminal justice, some aspect 14:30 of a law or fashion. And so of course, criminal justice was the path that I, i I took. 14:35 And it has been the basis for who I am. The basic foundational principles 14:42 that you learn there in a paramilitary setting to me, has taken me many places. 14:48 And it will forever take me. And I always go back to that because when I say paramilitary, it teaches you structure, 14:54 it teaches you discipline, it teaches you respect, it teaches you all the intangible things 14:59 that you need in addition to your skills, in addition to your talent. You have to have this other piece to polish, to, 15:06 to be polished down, to making sure that your, your, your belt buckle is the way that it needs to be, is centered the way it needs to be, that your ties, the way 15:13 that it needs to be, that your shoes are shine the way it needs to be. Those are simple things that may be seamlessly minor details, 15:20 but they do play into a bigger picture in addition to the respect of the community, the respect that, you know, 15:28 I know times have changed along the way, but the respect of the community, the discipline that you learn there, the, the statues and different things. 15:35 And so I started out in law enforcement, great, wonderful opportunity. Got to do a lot of things there from working in the 15:43 detention centers, going through the academy, of course, I was the youngest in my academy class. 15:49 I was one of five females out of a, out of a graduating cadet class of 62. 15:54 So they kind of gives you the, the ation between the male to female ratio in addition to one of just five out of 62. 16:03 And then from there, i, I navigated successfully quite a few bureaus from the detention bureau to the processing center where the 16:13 inmates come in, we process 'em in and we process 'em out, we bond them, all those things to working in the court division, being a bailiff 16:20 and working with jurors and working in the court, holdover, getting the inmates to and from where they need to be 16:25 for quarter on a day-to-day basis. Working with the judges, working with the court personnel, court staff, all aspects 16:32 of the criminal justice system in addition to working in patrol on the, in the Rever reserve force 16:38 and on the administrations team, learning how you process 16:43 applicants, applicants, which is officers in, in and out of the department, 16:49 whether it be the reserve bureau or otherwise. And so I got an opportunity to do, to do a lot. 16:54 What I did not quite understand, I always tell people is, and I, I tell young adults now 17:00 that are entering into law enforcement or those that are entering, because you can enter at any, any age and stage, depending upon the department, 17:06 make sure you fully understand the path that's needed, get to where you wanna go. 17:12 It's not just getting the job. You have to understand how you wanna navigate in the job. 17:17 A lot of people don't quite understand that. And I do tell a lot of people that today, when you're applying for jobs to different roles 17:23 and the different mentorship capacities that I have, understand what it is you wanted to do and how it is you can get there. 17:28 Because what I did not understand is if you didn't promote early on, you lose seniority. 17:33 Your seniority was based on your promotion date. And so if you sit there and you let 10 years get 17:39 underneath you, regardless of why you're sitting per se, from not promoting, whether it be you're in school, whether it be you have a family, whether it be a number 17:46 of reasons when you decide to promote, you have to keep in line. Your day of promotion now becomes your, 17:52 your day of promotion date. And that's the date at that time that was considered for a number of things from your, from your day hours worked or a number of things. 18:00 You may have 10 years with the organization, but you have a one year of far a one year shift. 18:05 So that's a ation. There also have to be mindful in those days, we also had what we call a bidding process 18:12 where you would bid based on your gender. It may seem very discriminatory, but it has to be that way 18:17 because you do have female prisoners. You have to have a number of females to be able to help the females. So we had a female bid and we had a male bid, 18:25 but you may have all the seniority for the male group females over here that's caring 15, Knowing when to change your environment for success 18:32 20 years, you may have 10. And it's just not working out for you in terms of what you're trying to do. So you have to kind of understand, it's very technical. 18:38 You have to understand kind of what it is you need to understand. But it was a great opportunity. I I'm still very connected. 18:45 I, it's a all it's a career path that I tell anyone. I don't think it's one that no one should not consider. 18:52 If it's something that you wanna do. You have to be people oriented. You have to be service oriented. And I've always been service oriented. 18:59 And I know that the service oriented, my mother was a social worker, and so I saw her in different communities, 19:05 helping different people showing up in different places, helping the community through social work activities, 19:11 whether it be for her job or whether it be through her volunteer, because it all went hand in hand. 19:16 And so from the law enforcement capacity, I did navigate on to the private sector, got a great wonderful opportunity 19:23 to be a supervisor in the launch prevention department for a large pharmaceutical company 19:29 and a CVS pharmacy to be a matter of fact. And I, it was, it was a very, that's another one 19:36 of opportunity because here's why in the public sector, you are working with the public in so many different capacities in the private 19:43 sector, you're really doing the same. People don't realize a lot of things that go on in the public world happen inside a corporate, 19:48 happen inside of corporate organizations just from a different perspective. And you need to have someone 19:54 that's the gatekeeper for what's going on. Law enforcement may be the gatekeeper publicly, and you have the loss prevention departments, 20:01 risk management departments, a lot of different departments, asset protection that are the gatekeepers 20:06 within the corporate sector. And so that was a natural trajectory, natural progression there. 20:12 And from there, that was a supervisor role. I got an opportunity, again, back to what I mentioned before, I got an opportunity 20:19 to be a supervisor coming in the door. And so for me, although I was going from pri from public to private, 20:26 I was elevating in my career. I was advancing in my career because now I'm not, I can't, I wouldn't say 20:32 that I wouldn't be able to be a supervisor previously. I wouldn't have to wait a little longer in order to get that done. I now realize that I did have an opportunity 20:39 to be a sergeant in reserve bureau for another county entity. And that was a wonderful experience as well. 20:45 But in the private sector, I was able to be a, the, a launch victory supervisor overseeing all being safety, 20:52 all oversee security. I learned so much about OSHA and workplace safety, how feel all 20:59 of your different programs and plans that you need from bloodborne pathogens to lock out, tag out and emergency response. 21:06 I learned all of that within that role from a leader who was also prior law enforcement. 21:11 And so it really helped. I always love to take a listen to these jobs. Last commencement speech. 21:17 It's very profound how we talks about the dots connecting. They really do connect. When we look back, we don't realize it in the midst of, 21:24 but when you take a look back, the dots predicting to get you where you need to be back to faith. 21:30 If you just go forward on faith, take the lead, the dots are gonna connect at some point. If you are on the path, God has planned 21:38 for you to come together. And so from, from the CVS world, from the supervisor world, I continued to evolve from there, I became director 21:46 of risk management for a large organiz, a large nonprofit organization in the San Antonio area. 21:52 Goodwood Industries for all of this, all of the Goodwood industry stores within San Antonio in South Texas. So I got an opportunity now to go from distribution loss, 22:01 prevent, I didn't mention that. Distribution loss prevention with two or three distribution centers now to 16. 22:08 It was 16 or so stores at that time. That continued to evolve along the way from there 22:14 and got a wonderful opportunity to join how I got into telecommunications. I got a wonderful opportunity 22:19 to join Cricket Communications. They are now, they were acquired along the way by at and t. 22:26 And so joining Cricket Communications in a senior manager of, of, of security, safety and security. 22:31 Now I went from 16 locations within one state to multiple states. 22:37 Green Beam responsible for multiple state leadership, non director role, senior manager role. 22:43 However, the areas of of responsibility were far more than my responsibilities 22:48 under the director hat. So again, another evolution of the career path. And then that of course, at 22:53 and t acquired, acquired Cricket communications. And that's how I come on, on board to the at 22:59 and t family within the role of, of, of senior investigator, lead investigator, which is also managerial position, 23:05 responsible for all things global security and investigations. Now, again, for an even larger conglomerate. 23:12 But what I didn't mention, thankfully, I've had an opportunity. Each of those organizations are either publicly traded 23:19 or Fortune 100 to Fortune 500. They're huge organizations that I've had an opportunity 23:24 to learn a lot about. The way the University of Phoenix came about is when I transitioned from the 23:31 private sector, from the public sector to the private sector, it had been some time since I had graduated 23:38 with my bachelor's degree. And so for me, consum and Learner, I don't wanna feel like I'm in a situation 23:44 where I can know more or learn more and I'm not prepared because I didn't do that. 23:50 And so I figured, hey, if I'm gonna be now a part of big business and I'm understanding big business terminology, I'm, I'm hearing and I'm listening. 23:57 I come from an administration of justice, public public affairs major with the concentration in administration of justice, 24:03 which was my, which was my bachelor's degree. I worked in that capacity very well for a very long time. 24:09 Now I'm in big business, what better way to learn business than to study business. Surrounding yourself with positive, growth-oriented people 24:14 And so I I, I started to search to see what available programs were out there at that time. And at that time, online learning was just coming about. 24:23 It was just a thing. I don't recall a lot of major players at that time, university of Phoenix 24:28 and a few others were out there. And I'd done my research and I chose University of Phoenix. I was able to get accepted. And the rest is history. 24:35 I, I worked while at CV Pharmacy. I worked full-time family and all studying 24:42 after I got off of work, early morning hours, getting it done. And I got my master's in business administration. 24:49 I remember those courses to the T because the terminology that I heard at work from KPI 24:56 to all the things related to finance and all these related to marketing, how you, it all tied in together, all tied in together. 25:04 And thankfully the very year that I graduated from University of Phoenix, I got the director of risk management job. 25:10 And I always say I'm confident, I'm confident that me being a recent graduate MBA graduate, 25:17 me having the public experience now, the private experience and the supervisory skills allowed me 25:23 to step into that role. And I successfully stepped into that role now from managing the safety 25:31 and security programs. Now I'm developing policies and procedures myself, and I'm having those implemented 25:37 throughout the organizations. There's manuals and models that I've been told they're still using today 25:42 that I've helped create and develop so that the organization could continue to navigate and continue at least have a, at least have the, 25:49 the groundwork to continue to build upon as you continue to go forward with the programs 25:55 and procedures that you needed for those individuals. More importantly, with disabilities at that time, to make sure that we had 26:00 what we needed in place in case something happened, a spiel or an emergency, we knew what to do, where to go. 26:06 I created flip charts and different things that they can quickly go to if there is any type of situation, whether it be a fire, 26:13 whether it be a bomb threat, whatever it may be, you just flip to your flip chart and you have your simple little bullet points of 26:18 what it is we need to do and we can navigate forward. And so that just evolved. And again, to now it's global security 26:25 and investigations, all things related to global security, our security functions, all the way down 26:31 to investigative functions for Fortune 100 company at, at this point. 26:36 So I think my career evolved. It has evolved. Now, some may ask that you, 26:41 would you like to get a doctor's degree? I, I, I don't know about that right now. I'm still learning. 26:48 I'm still learning and evolving. I've gotten some certifications along the way that have kept me, that kept me abreast within my industry 26:54 certified forensic interviewer I interview on a daily basis, on a regular basis for a number of reasons, 27:00 whether it be investigatory or whether it be just interviewing in general. And those particular designations have helped as well 27:06 as a lot of different OSHA certifications, osha, OSHA 10, OSHA 30, those for people who are in the field. 27:13 They know what I mean. You need those to understand the basic principles of safety. And I know that was long and winded, but 27:20 - No, that was excellent. - That's been my, that's been my, my - Thank you for that, for 27:26 that in in depth dive into your career path. I as you, as you were speaking about it, I know that myself 27:34 and probably the listeners are thinking, my goodness, it's opportunity after opportunity after opportunity 27:40 and it continues to grow. Tell us what that looks like. How do you continue to move forward in that way? 27:49 If you were to suggest to our viewers or even to myself, what does that forward motion look like 27:55 and how did you get there? What, what did you implement to be able to continue that forward motion in your career path? 28:03 - This is an excellent question because that's where the mind body experience comes in. 28:09 When you are in positions of leadership, positions of responsibility, positions of results, 28:17 you have to continue the results. I always tell people, your project was successful yesterday. 28:24 Yes. But you have another project coming and you have to be able to maintain that level 28:32 of success to remain competitive, to remain all things that's needed. 28:37 So it can be overwhelming at times. I've had, I mean, talk about the other side of it. 28:44 I've had times where I may not have been able to eat a full meal without my phone ringing because someone needed me. 28:50 I needed something that was going on or something that was happening, whether it be publicly or whether it be privately. 28:57 And you're doing all that. You can't answer the phone and off on people. You have to still be able 29:02 to maintain your composure back to the public sector. You have to maintain. 29:08 And the roles that I'm had, the roles that I'm in is still in, you have to be able to respond in the midst of chaos. 29:16 And so that means for me, I still have to respond in the midst of chaos. I'm in the department where it's not, we're not, I mean, 29:24 this is the department where things are happening. They need us to respond and need us to, to do something that could be heaven forbid. 29:31 And so we have to still show poise and be able to execute back to the mind by the spirit. 29:36 If you don't have your mind, right, if you don't have your body right and your spirit right, you could fail the people 29:43 that's dependent upon you, and you can even, quite frankly, fail yourself. So because of that, I, I, I remind myself of that, 29:50 and that's where the mindfulness come in. I got to a point along the way, just through life experiences, whether it be personal experiences, personal challenges, 29:57 is this challenges or whatever it may be, what do I need to do now for me, you know, what do I need to do 30:04 to make sure that I'm well, or that I'm whole, that I'm saying for all the people that need me, I can't tell them I can't show 30:11 up for them because they need. And so that's where the mindfulness come in. I, I got my mindfulness certification 30:17 and it, it meant the world for me to learn how to now 30:24 regulate me when people are needing me. Whether it be to just take a few deep breaths, whether it be 30:30 to center myself, whether it be to meditate, to practice mindfulness, whether it be to eat better, 30:37 you know, we are what we eat. Am I, you know, on those days where I'm going, so I may not be able to get a fresh meal. 30:43 What am I choosing to pick up? Am I picking up a bag of chips or am I picking up an apple? Makes a difference. And so, 30:48 and then the back to the spirit, what are you telling yourself in the midst of all of this? Are you telling yourself, well, whoa, this is the end. 30:55 I can't do this. This is too much. This is overwhelming. Why is this happening to me? Or you trying to find that silver lining 31:02 or you trying to find that glimmer of light to see, hey, there's a light at the end of the tunnel here. And I get that again, 31:08 from the public sector in an academy setting, from a great academy instructor that must have sold, he's passed now. 31:15 He would always tell us, if you think you're gonna die nine times outta 10, you're pretty close to it. 31:20 So if you continue to think that there's life in this, continue to think that no matter how gli it looks, 31:26 that there's life, you're speaking life. And if you always speak life, and even back to the Bible, it speaks about life. 31:32 And you have to speak life. If you're speaking life and you're giving yourself an opportunity to live, and if you're speaking death, you're not, whether you, 31:41 whether you're still up and you're dead. A lot of people are living, but they our life at a time. The power of self-compassion and giving yourself grace 31:47 Many people are living, but they're dead inside. They don't have any drive, they don't have any hope. 31:52 They're just taking it one day at a time. And they're literally living a, a, I won't say miserable, 31:58 they're living a on-purpose life. I always say find something that you enjoy, dig into it and, 32:04 and allow that to be the outlet that you need as well. You know, I tell a lot of people, you know your work you do 32:10 day to day, you love your work, that's fine. It's something else you'd like to do. You know, outside of work that's not a conflict of mean sport. 32:16 And you do that whether it be you join a, you know, whatever it may be a skating group or a cycling group 32:21 or something to give yourself the exercise and additional community that you need. 32:27 Community is important. I just attended, as a matter of fact, a training program. 32:33 Well, one of the speakers said something very profound. They had interviewed people on their last stages of their lives and they, and, and the question was, 32:39 if you had to do anything differently now, what would you have done differently? And they say that they would have, they would live the life 32:47 that they would wanna live, not the life that others expected of. And I remember that, you know, live the life that they would 32:55 wanna live, the life that they wanted to live, meaning the things that they wanted to do, the things that inspired them, the things that kept them going 33:02 as opposed to living what other people's other people thought that they may have needed to do. Also, the other one was that the survey results showed 33:10 how important community and connection was. Community and connection kept those individuals 33:17 that had made it in life a long time. They had community and they had connection. - For me personally, it seems like some 33:25 of those things are a little bit of opposing, right? So we have our community that we wanna pour into, we spend time with, 33:31 and when they need us, we're there and vice versa, right? And that's what honestly, personally drives me being able 33:39 to like be there for my community, which is family and close friends. And then they're there for me as well 33:46 and have done some, you know, incredible things in the ways in which they show up. But then as we're speaking about that drive 33:53 and self-care, essentially, where does that line come from, right? 33:59 Because with work being demanding and wanting to be 110, then you have school wanting 34:07 to be 110, right? Anything you, you make a commitment to, you clearly wanna be the best at or give your best. 34:15 And then you have your community, and then I know that you have, you have children as well. 34:20 So how and where did you find time for self-love and appreciation and filling your own cup 34:28 and then balancing your family and that community and your work and school. 34:33 - These are awesome questions. And that goes back to the life coaching and the mindfulness, because I needed that from me. 34:38 I, I literally got to a point to where I was having some challenges in my physical body that thankfully was not resulting to anything. 34:46 And the ultimately the diagnosis that was ultimately traumatic was just stress 34:51 was an overwhelming amount of responsibilities that my, we had reached its breaking point to 34:57 where my body was now responding in ways that was showing signs and symptoms of there being a problem when 35:03 thankfully there really wasn't. All the lab work, all the different skins or different things that was being done were coming back clear. 35:09 So ultimately, you know, you don't have a a there's nothing can really show. 35:15 You're just overloaded. And so that's where, if you don't balance yourself, I, I've learned the hard way. 35:22 And so because of that, that's why I talk to people in many settings. And when I say I have a, I'm certified life in my fitness 35:29 coach, this is, this is purpose work. This is calling mindbody and Spirit is calling work 35:36 because that's not work that I do, that I'm being paid in any capacity. That's what I did for me to help me. 35:42 And I use that as I navigate forward to help others. If it leads to other opportunities, it leads to other opportunities. 35:48 But for me, I needed it for me first, you have to put your own object and mask on first back to 35:55 what they tell you when you're on the airplane, you have to secure your mask. And if you don't secure your mask, 36:00 can't do that for anyone else. Back to the back to the public sector. If you don't believe that you can breathe, then you won't. 36:08 You will literally feel like you're suffocating. And I've been in those situations where you feel like you either having a panic attack 36:14 or something's going on because you're overwhelmed. And so what I've learned, a great leader told me along way, 36:22 Tawana, you're there for everyone. You show up for everyone. And at the end of the day, I'm sure your to-do 36:28 list is still there. Your, your tax list is still there because you've put out everybody else's fires. 36:34 What I need for you to do is with, with, with, with, with graciousness. 36:40 Don't allow your clients to control your day. You control theirs. 36:45 You let them know it's okay for you to get back with them. I've gotten your request. There's a few others ahead of you. Let me get back to you. Can I get back to you tomorrow? 36:52 Can you gimme 48 hours? Don't feel like you have to put out every fire all the time right away because people will expect you to do that. 36:59 And then ultimately your calendar is not full. I've learned the power of no, 37:05 and I will be honest, it took me over 40 years to do that. I've learned the power of no and I've learned the power of prioritizing 37:12 what I need to do. It is level of importance. And for me to know and what it is that I do, 37:18 my day may not go as planned because this is an industry that I'm in where emergencies can happen, things can happen 37:25 that take you off course world that I'm in would be understanding that, but at least knowing if it's something 37:30 that's not a true emergency, then I've categorized what need to be categorized. And people learn to respect your boundaries. 37:37 If you let them know, hey, I'm gonna need a few days. If they give you a project deadline and they tell you, Hey, I need this in two weeks. 37:43 If it's something that you absolutely cannot need, depending upon other assignments that you may have been given or other things you have going 37:48 on, then that's what an open dialogue, you should be free enough to express yourself to say, Hey, this is what I have going on, 37:54 this is what I'm doing right now. Is there any way we can kind of adjust the schedule or adjust the timeline or deadline or a minimum? 38:01 Let whomever know you wanna have to get back with you. And so that's how I balance. I also balance and make it, I take time. 38:07 For me, that's a lot. It's not as easy sometimes when your kids are younger because they have their own schedules as well. 38:14 Thankfully I have young, the young adult and adult now. So it, it's a little, it's tad bit better. 38:19 But when they were younger, sometimes you, you get off work. And I always say when you're really a progressive mom, 38:27 progressive parent, and I won't necessarily say females because men and women are parents. You know, when you are a progressive employee, 38:34 sometimes when you get off you have a whole nother job you're going to, and for some people that second job, 38:41 sometimes it's more pressing than the one they just left. And some people don't have a big window. So I always tell people from when you get off 38:49 to when you get home, I try to disconnect. Meaning the clothes you've had on all day, something is 38:56 a psychological piece of it. Let's get out of those. You're subconsciously telling yourself, 39:02 I'm separating myself from the day I just had. That's first and foremost. If you can't prepare yourself 39:09 and whatever it is, you're gonna change your clothes in, whether it be you're gonna be going to another event or helping your family or whatever it is, 39:14 just readjust yourself for a moment. Even if that moment is in the restroom. When you, you change your clothes and you step for a moment Practical strategies to stay focused & push through setbacks 39:20 and you just breathe for a moment that allows you to stay subconsciously. This is a new shift, this is new responsibilities, 39:28 this is new assignments, and I'm not gonna show up for, I'm gonna be present. Many people are not present. That's back to the mindfulness. 39:35 They're present, but they're not present either on their phone. They're talking to other people, they're not being responsive 39:41 or they're giving you have answers occupied. That's not creating the balance that's needed. 39:48 And so being present, being mindful your day out the way you need before you start a new task 39:54 and letting people know that you need a moment, including your kids, I've, I've gotten there along the way, 40:00 including your kids work, you know, mom or dad need a moment, you know, with moment as needed. 40:07 Can you gimme my hey and have the, have the maturity to allow them to tell you that they also need home. 40:13 - Because when we do that, we're modeling to our children that you too deserve a moment. 40:19 If you need to gather yourself or regulate yourself, verbalize it 40:24 and make sure people understand and respect your boundary just as I'm asking you to. - Yes. And a healthy outlet to peace. 40:32 If you're having a bad day, hey, it's okay to cry. I have sons, I teach, Hey, I, hey. 40:39 And I know sometimes it say to me, oh, a man needs to cry. You wanna shed a tear, you shed a tear because that's gonna release what needs to be un un. 40:46 It needs to be, that's gonna release what needs to be released. If you don't do that, it manifests in other ways back to 40:55 what I told you earlier, where it shows up in a number of ways. Whether is in your body, whether is in your, what 41:00 is in your response, whether is in your attitude. It shows up in ways that sometimes you don't even realize. 41:08 And so if the outlet is riding your bike, if it's a number of ways you can release from riding your bike, from walking 41:13 to things you like to do, whatever it may be, even if it's just when you get your family down for the evening, a good book 41:20 or quiet time before you go to bed. I used to get up early in the mornings when they were younger before the house got moving, you know, it, 41:26 it required me to be disciplined enough to get up at 6:00 AM I remember it at 6:00 AM and before the house got to moving, 41:33 that 30 minute window was everything, you're fresh, your mind is fresh, you for moment, you make your coffee, 41:39 whatever it is, your tea, whatever it is. And then you prepare yourself for the day before the hust and bolt up the day. 41:45 And then the same when you get off, I see people. And now sometimes when my kids are in daycare centers, I used to see some of the parents, they pull up, 41:52 they sit in the car for 15, 20 minutes, I'd say, oh, I know what they're doing. I prepare themselves before they actually go inside 41:58 to get their kid to start a new job, which is the second I have for their day, you know, 42:03 but I I, I got that's right, that's right moment. That was their moment to say, Hey, I need to show up 42:09 for the people I'm gonna forward you to get before I get them. I don't need to bring all this with me. 42:14 That's not something I feel. Yeah, or even your loved one, your spouse or just, 42:22 and even if it's just you, you know, show up for you at home and be the best you can be when you get out one wine 42:28 or watch your favorite show. The yeah, it takes balance in this life. I love these settings because I always say it takes a 42:35 healthy village and we're being a village right now to the people who are listening to this, the people who will listen to 42:42 some people, this is the only communication they're gonna get about this because they're too ashamed to talk to somebody about it or 42:49 - Exactly, they didn't realize they're e or to be honest and open about it. - Yes, because you're not alone 42:55 and you're not back to coaching and mindfulness, some of that right now. 43:01 You are not alone. I can assure you that someone has experienced what you've experienced and if they haven't, they will. 43:07 And if they haven't, this is your opportunity. You're gonna do it for a reason and for a purpose for you to take it. 43:13 In the words of Robin Roberts, make your mess, your message, you know, whatever it is, make it your message. 43:21 Yeah, she has, she has a, she has a book that back when, back when she was going through her cancer treatments, one 43:27 of them, she wrote a book and in the book it was Make your meh your Message was the theme of the book. 43:34 - Yeah, I may have to steal that quote. That's a really good one. How would you help habitual people pleasers? 43:40 Because I'm hearing you talk about balance. I also heard you say that you had a leader 43:46 that was influential to you, that actually directed you in saying you don't need to take care of everything right away. 43:51 Like you don't necessarily need to answer the question or jump on the need for someone right away. 43:58 How would you say that you actually balanced or even eventually got rid of being a people pleaser, 44:06 and how would you encourage those that are listening and myself to eliminate that 44:13 or mitigate it in, in a way in which is more manageable? - Ooh, that's a great question. 44:19 I, I found along the way that often people pleasers 44:25 innately, there may have been something along the way, you know, even when they were younger or an opportunity that was missed, something 44:32 that they really wanted to do that they could not, that they didn't get a chance to do, whether they just didn't have an opportunity to, 44:37 they couldn't get a chance to do it. Or it's something within them internally that makes them feel as though I have 44:44 to please someone in order to be recognized. Sometimes it comes from, sometimes it's simple as someone 44:50 that has a lot of siblings, they found themselves always kind of jockeying for time in the midst of four or five other siblings that they needed to figure out a way, 44:57 how can I get in front of mom or dad to make sure I'm seen? And they found certain ways to do that, 45:03 which would be excelling in certain areas. And so people pleasing. Psychological wise, 45:09 I'm a sociology minor psychologically wise, social wise, a lot of times it's kind of, it, 45:14 it's some innate things that are going on. But I always tell people, if you have a people pieing problem, first of all, you need 45:21 to analyze yourself to figure out why am I having a need to feel like I need to please everybody? 45:26 Just ask yourself that question. Why do I feel like I need to please everybody? Why do I feel like that's a requirement of me? 45:33 And then if you're doing it too much, just try to curtail it a little bit. Decide that, hey, either I, either I'm gonna show up 45:41 and give my desk and that's gonna be good enough as long as I'm showing up and giving my best. 45:46 If that falls short back to what I kind of mentioned early on, Hey, I just fell short 45:51 and I have to be okay with that. If I prepared and I showed up and I still fell short, it wasn't for me Towanna’s biggest lessons from her personal and professional journey 45:59 at the timing wasn't right, timing wasn't right. So we something, right. If you feel like you consistently 46:04 have to do that, literally pleasing people to your own demise, that's something that you have 46:10 to look in the mirror and say, well, why am I doing this? You know, why am I doing it? And is this, is this something I really need to do? 46:16 Is this healthy for me? And if, and, and obviously not, then we need to regroup 46:21 and say, well hey, you know, back to what the leader stated, I, this is something I might not be able to do today. 46:27 You know? And if you wanna give an explanation, you can, I think we should all be open and honest enough with where we are and what we're thinking in our journey. 46:33 If not, it feels resentment. You just kind of hang on to some things that you're needing to let go of or some emotions that you needed to express 46:40 that you're choosing not to because you're willing to please. You know, sometimes it just, it, it, it still is from 46:48 just wanting to be there for people. It may not necessarily be a a a displeasing or a, a matter of you wanting to please. 46:54 It's a matter of you just wanting to show up for somewhere to the point of your own own demise. 47:00 Back to the disappointment, you know, you get to points in life where you show up for people and even though you've shown up in all the ways you need 47:07 to show up, you can still be disappointed. The results still may not go to you what you wanted, 47:13 whether it be the role, the assignment, the job, the relationship, or whatever it may be. It didn't end up where you wanted it. 47:19 So you find yourself disappointed, you know, the expectations that you set or you wanted didn't happen, you know? 47:27 And so it ends up sometimes and disappointment, I don't look at it as failure. I try to, I, I try to say if I, if, if I didn't, 47:37 and win is not the greatest word either, because I, I, I'm real cautious into the words that I use because those align, win and fail very strong. 47:45 I, you taught an interview setting that there's certain words and connotations that you, you utilize something different 47:53 because in innately it helps. And so I always say I learned if I didn't get the goal 48:00 that I wanted, then what did I learn? I think in all, if you are gonna say the word failure, 48:05 you think in all failures, there's a lesson that was learned. So I try to focus on what did I learn here? 48:11 I may not have got the goal that I wanted, but what did I learn? Was it me not being a people pleaser? I didn't need to please people as much as I thought I did. 48:18 'cause they didn't show up for me. In the end, I need to not please as much, you know, maybe that was really one 48:23 of the reasons why I was taken advantage of, because I'm wanting to please to the capacity of being used 48:29 or being whatever you may have gotten. You have to kind of think, think that through. 48:35 So I always say I learned, what did I learn? And then on the wind, if you win even, what did you learn in the wind? 48:41 I think failure to, to, to say 48:46 that we, you know, the number of failure. Some people may back to those that are not of high esteem. 48:53 They may not try again. So I always say, what did you learn? What did you learn? You may have lost the game back to my sons and games. 49:00 You may have lost the game, but what you learn in the loss, you know, what did you, what did you learn individually or what does your team learn? 49:07 And then how can you all utilize that for the next game to hopefully win the same with life? 49:13 Back to disappointments, what did you learn through that disappointment to help you regather yourself, reset yourself to get up 49:20 and go it again for a different outcome? - That is such a great perspective and I am stealing it. 49:28 - Yes, that's - Right. Instead of failure or when my littles are playing basketball, my, 49:34 my 7-year-old Isaac loves basketball and he, he plays his dad's the coach 49:40 and you know, sometimes they lose, he'll get, so he'll just look so defeated. And so as his mom, the cheerleader, I'm always like trying 49:49 to say all the great things and sometimes I could see that regardless of that, you know, he's still sad. 49:54 And one day I just said, you know what bud? Sometimes we fail and as long as we get back up, that's all that matters. 50:00 Now we know not to do that thing or how to be better, right? And some, and it was, it was, 50:07 it's in alignment with what you're saying. Me lifting him up and just saying, oh buddy, you're like a great basketball player. 50:13 And I loved that shot that she made and this, and you know, that was kind of, eh, but when I told him, Hey, sometimes we're gonna fail 50:21 and that's okay because we learned what to do or what not to do in the future. 50:26 And to see him light up on, in that, I have to say I'm also very similar when someone could tell me 50:32 that I've done a good job on something and I'm like, yay. And, but what I really want is give me, 50:38 how can I be better at that thing? Even if, even if I'm, if I'm great at it or good at it, how can I be better at it? 50:44 Because that's my constant forward movement. And I could see that in yourself 50:49 and I could tell that this is the information or like the, the kind of coaching that you must be giving your clients 50:56 that I imagine must be very successful with this type of direction. 51:01 - Right? That is my, my son, real quick, both of them played collegiately and I, I I do, I do feel when it comes to team environments, back to your, 51:09 your littleness, being a part of a team is important. It's simply important. And some of the information 51:14 that you stated you're gonna now tell him is gonna help even transition beyond the basketball space 51:21 because what did he learn individually? What did he learn as a team? It's gonna help him be able to work with teams in a, in a, in a professional setting. 51:27 It's gonna be able to help him analyze his own individual performance as a part of the team. 51:32 What could I have done to help my team better? You know? And so, and those are the things that when you would mentioning you would take away some 51:39 of this to help, you know, that's awesome. I wanna be clear. I don't have clients, I don't have, 51:44 I'm a certified life and mindfulness coach. Those designations were, were acquired 51:50 for me to be better. For me, there are no clients. The, the, the clients 51:55 or the people that I talk to on a daily basis, I interact with talking to you. 52:02 And that's what I mean by passion and purpose and calling. I did it for me first 52:07 and foremost to help me balance, to help me be the best that I can be during a period of time in my life 52:14 that was needed, was needed for me to regroup, for me to readjust, for me to be the best that I could be so 52:22 that I can be who I need to be for me and for those around me, even writing the book, overcoming Disappointment, you know, 52:28 from optimistic Disappointment, it's, I, I didn't even write it in mind with I, I wrote it, all Final thoughts: You’re doing better than you think! 52:35 of this, all of this, again, was self-help for me, navigating through very challenging time in my life 52:42 where I needed to show up for me, I needed to show up for me. And so in a, in, in the midst of showing up 52:49 for me in the most profound way, I look myself in the mirror and I said, Hey, Tawana, you're showing up for you. 52:57 You've showed up for everybody all this time, and you're gonna show up for you now. And so what I want you to do is show up for you. 53:05 And so I I I, I, I thought about the life coaching. I said, well, hey, I, I, I, what are the tools 53:11 and things that I can use? I'm always helping people. I'm always praying for people or talking to people or helping people, but sometimes the very people 53:17 that have the wings, we need some that are wings too. And sometimes we may not be as, as I'm, 53:26 I'm eager it's not the right word, but we might not be as privy to someone that's 53:32 providing the information that we're giving to us. 53:39 Sometimes those people are just not available. You know, my godmother was my son's grandmother, was, was a key piece. You know, she had passed, she was gone. 53:48 So that phone call was no. You know, and so it's a lot of different things were happening as well that, you know, 53:54 and so life coaching, understanding you're who you are in innately. You know, the basic principle foundations of you, 54:00 the basic psychological pieces of you. Why are you people or why do you feel like that you're not, people aren't showing up for you 54:06 and you're showing up for them. Why do you feel like this happened? Or whatever it may be. And then your mind, how are you ling all of this? 54:14 Or you crying all day or you excited all day? It can be a variety of different emotions, 54:20 but whatever it is, are you healing it in the right way? So I learned the mindfulness and those things made the biggest difference for me. 54:28 And then to help me, again while helping other people. A part, a part of overcoming any disciplining situation 54:36 or overcoming is, as I explain it, figuring out what it is you need to learn, 54:42 helping other people and then moving forward. And that's what overcoming Disappointment the book is all about. 54:47 It's just, it's, it's a mini book that helps people identify, you know, their level of disappointment, area 54:54 of disappointment, what do they need to do to overcome it. And the best part about it is when you are on the other side 55:01 of it, help someone else. And so, and that's what it, that's where it all came. 55:07 - I am so taken back by the fact that you were so passionate about being a lifelong learner. 55:16 That even when you need something for yourself, you dive in, in the realm of higher education, right? 55:23 So you got your MBA, not necessarily for that. You necessarily needed it for your career, 55:29 but you were like, I wanna know this aspect of this career path, which is why you ended up going 55:36 to get the MBA and, and then the life coaching. You needed it for yourself 55:41 and you assume that you will help others as well. Not attaining clients, but simply having that knowledge so that you could, 55:49 could speak to others from a knowledgeable place, not just kind of, you know, where the wind sends you or, 55:55 but from a knowledgeable place to give really good advice, 56:00 which is powerful. And I wish more people who gave advice 56:06 would give it from an educational standpoint, because you actually went out of your way to make sure that 56:11 what you were saying was based in research and, and deep knowledge, which I think is excellent. 56:16 And you use that for yourself and for just those around you, your community, your friends, your family, those you work with to, to keep them on 56:24 that same forward path despite what life may be throwing at them. So I, and then I heard you say 56:30 that you're getting certificates consistently as a lifelong learner just to learn more of some as recently 56:37 as doing one for interviews as well. Is that right? - Yes. Certified. Certified forensic interview. 56:45 It's a CFI designation. It's the only designation that focuses on the order of interviewing. 56:51 Only in what I do day to day. I interview individuals for a number of number of reasons, 56:57 whether it be employee relations matters or other reasons. And there's an art to it, people's body language, 57:03 your eye movement, their tone. There's a number of things that you learn, even with fun interviews that give you an opportunity 57:09 to know whether or not someone's being honest or dishonest. That goes back also to the public sector also, 57:16 similar interview training at, at that time as well. A little different model in the private sector 57:21 because of course it's, it's a non-criminal environment in terms of the legalities of it, as opposed to the public sector. 57:28 But it's the art. There's still an art to it. I know for me, what I didn't mention going back to the roots 57:38 and, and this is how I know education for me is important, going back to the roots when you're coming out 57:45 of an environment, or I'm wanna say out, when you're reared in an environment where you're already at the disadvantage, 57:53 you're already per se, a advantage for me at that time. 57:59 And education was the key to me seeing more than what I could see. 58:07 What else could I do at that time to navigate beyond where I was? 58:15 So in terms of schooling, the, I I, I'm educating public schools, however, from middle school, I went 58:21 to a Vanguard Middle School. My mother had the presence of mind to, with the, with the third of the teachers to have me test it 58:28 for a Vanguard program, which we now know is magnet, a magnet program. And I was able to test into the magnet program. 58:35 So I was bused from my community across town to another school for the Vanguard program. 58:42 So I learned early on that education was my key to get beyond seeing what, what I can only see 58:51 again, you know, when you, when you're in and I, I keep going back to that environment. I have to go back to the environment because it wasn't inner city. 58:57 When I say inner city, it was inner city or lower income environment where you are, you're not able to necessarily have access to the same level of luxuries 59:06 that some other kids have. And so, along the way, me going to middle school, I got an opportunity in to go to school 59:13 with students from all over the city. So now I was able to tap into the world a flow new world 59:20 where I had, that were on the upper echelon. They lived in the North Rice University, or they lived over in Westchester. 59:25 They lived in different places and they didn't look like me either. And so I got an opportunity to now learn from my community 59:32 where the community was primarily African American tech community that was diverse. And education is what got me there. 59:38 So I learned early on, if I wanna continue to navigate beyond these spaces and places that I know that I, I'm not ashamed 59:46 of by no means. I love my community. I go in community all the time. Even today, I'm, I, it is who I am 59:52 and I'm proud that I come from my community. Okay? Because I can show you don't, it's not what you sort out. And it's, you know, if you, you can't forget those 59:59 behind you either, but it's not where you start. It's where you end up and it's what you do, what you have. Because many people, one side 1:00:06 and they still haven't accomplished as much because they just didn't work out for them. And so I learned early on that education was a key for me 1:00:13 to advance. And I've taken that by the him. And I've done that in everything that I do. 1:00:20 Knowledge is power. And I tell people it's the one thing that no one can take from, no one can take that from you. 1:00:28 You can show up with it. And unless you get some type of traumatic injury of some sort, that's 1:00:34 something that nobody can take from you. So if you gonna show up, educate yourself what's happening, do your research. 1:00:41 I've done your homework. And try to excel as best you can. And if it's a situation where they're taking the top 10% 1:00:47 back, then you try to be in the top 10%. The youngsters that I'm mentoring now, you have to show up 1:00:54 and in the, or in the old words of grandma show out. And if you done showed up and showed out 1:00:59 and that wouldn't good enough, but it just wasn't for you. My grandmother literal me 107. 1:01:06 I I that's a whole, that's a whole separate, I I cannot believe I did. Oh my God. A wealth of information. 1:01:11 She come up in a horse, we things and oh, the story. She could tell, she, let me, let me, 1:01:16 lemme regroup it. I love - That. So what, what, so grandma, grandma was 107. 1:01:23 You gotta, you gotta give me at least like one grandma antidote. - Oh, why grandma antidote. She gave a lot of antidotes. 1:01:30 Grandma was, oh gosh, grandma was playing lady, you get a wall with rum, number one. 1:01:38 I know, I know. She can go. I know her messages made. And number two, she believed in how things organic. 1:01:46 All things organic. She didn't, yeah, she had little form and little, you know, chickens and shit. Well she, everything was just homemade homegrown, 1:01:54 you know, she believed in that. She believed in the old oh, regimens from the apple side 1:02:00 of vinegar to the cast oil to the Yes. And so that equated to her long life. 1:02:05 And she believed in speaking her mind, hey, she didn't let anything all up in her. 1:02:10 So I learned down the line though, when I was eight into her as I got older. Yeah, so chill. 1:02:17 She lived me 107, 107 - Years. That is incredible. - She'd come through a lot. Where, can you imagine? 1:02:24 Yeah, I was still in law enforcement when she passed and the day that she passed everywhere, when paramedics 1:02:31 and people got wind that she had found, 107 year old lady had passed. People were just come and stop by, just ask if they could see her. 1:02:37 They had never seen anyone of her age. And when, when she passed inside of her death certificate, 1:02:42 when my grandmother picked it up from the mortuary office, mortuary, mortuary, mortician, they hit a note in there 1:02:49 that she was the oldest person that they had done an autopsy for that year. And she was the only one that had died of natural causes. 1:02:56 And they said it was their honor to do her autopsy. Can you imagine? She died 107 with natural causes, 1:03:03 just old age and just said she was starting not to remember us and she wouldn't be here for Thanksgiving. 1:03:08 And she wasn't. So she told you she slept and didn't wake up? Yeah, she told us, she said, I'm starting not to remember, 1:03:14 you know, starting have some memory issues. I'm starting to have some memory issues. She wasn't locked anymore. Her spine had given out. 1:03:20 She just outlived her spine is what, how the doctors explained. And so she was not bedridden, but she wasn't able, she wasn't mobile. 1:03:27 And so when she started not to remember us, I, yeah, I don't wanna not, I don't have to ask who are you again? 1:03:32 And so I won't be around for Thanksgiving. And she wasn't, she just snuck on and went. 1:03:39 - Well you're clearly keeping up with that lineage 'cause you are exceptional. I could see the extrovert in you helping you 1:03:47 in your public speaking. And I know that you actually professionally do public speaking as you were mentioning you'd love 1:03:53 to do a commencement. What does that look like for you and moving forward, what are your, your goals in 1:03:59 that particular career? - You know, that's awesome. Speaking for me, just came natural. 1:04:06 I've always, even going back to elementary, I, in my, I have some photos now. In my elementary class, I was, I was one 1:04:13 of the leaders within my class. My, I was the vice president of my little third grade class. 1:04:19 We had the classes. I had my, I had the same teacher for third, fourth, and fifth. And we had a leadership group within the third, fourth 1:04:26 and fifth grade class. And I have photos of me that it literally went up no matter 1:04:32 where I went in school, student council or student government or some form of student council I was a part of. 1:04:39 And so along the way you build the speaking just by nature of what you've done, even as, even as a child. 1:04:46 And then from there, going through to high school, I've always found myself in speaking capacity, even in the roles I'm in today, 1:04:53 oftentimes when someone needs a speaker or oh, they need someone to represent the department or need someone to, I'm voluntold 1:04:58 or I'm, I'm, I'm, I'm noted. And so people know I'm going, I don't mind doing it. 1:05:04 I'll, I'll show up and I'll get it done. I sometimes I can get it done just with a five minute notice. 1:05:09 And so that helps when some people, you know, they need a little bit of time to kind of deliver. And so where I see it going, people will tap me now 1:05:18 to do a number of speaking opportunities. Whether they need a speaker for their conference or a speaker for their podcast like this one. 1:05:26 Whether it be industry or MINDBODY spirit related or otherwise. And if I have the time to do it, and I, I get on the agenda 1:05:32 and I, I I I, I do it. It is a passion and calling for me to share 1:05:38 my life experiences, to share me. And again, I always say if it leads to something bigger 1:05:44 and better and beyond, I let my Lord and savior God that it wouldn't be something 1:05:51 that I say I'm necessarily set out to do. Life experiences. And me being me has allowed people to be interested in me. 1:06:00 And I'd either have to make the decision of whether or not I want to share the interest or I don't. 1:06:05 And I believe we're all here for a reasoning, for a purpose. And if my reasoning purpose for being here, a support of 1:06:11 that is me sharing who I am. If I can help someone, I've determined that that's what I'm gonna do. 1:06:17 Because I did it for so long, unknowingly. And then when people started to ask me to speak, I said, whoa. 1:06:23 Okay. And so you realize that hey, you something that you need to share and say people, 1:06:28 and I don't wanna be bashful with that 'cause I wanna be obedient. And so because of yeah, because of that. 1:06:33 Even if it's something I feel like, well, oh, is that a little bit too intrusive? Well, if that's something I wanna share, yeah, it's by God if, if, if, if it's been pressed upon your heart 1:06:41 to share, then it could help someone. And back to the godmother, if I can, when God sees fit, 1:06:48 and I hope it's no time soon, I wanna know that I left no stone unturned to what I could see 1:06:55 and do in this world within my own. And what and what and what I could control, you know, 1:07:01 and what I could, could, could kind of navigate in those things that I can't, I leave that, you know, back 1:07:07 to that prayer serenity that I now understand even more than I would always see on grandma's wall to the wisdom to, you know, 1:07:15 change the things you can know, the things that you can't, and most importantly the wisdom to know the difference. 1:07:20 That means a lot. Yeah. That means, that means I understand that really more now. And so I get up, I'm just, as I'm here now doing, doing 1:07:29 what I can do to help the podcasts and, and the people University of Phoenix has giving to me and I'm giving back to the university, even though, 1:07:35 of course other in exchange you, I paid for education, but hey, I, you, you become a part of a community 1:07:40 and this University of Phoenix is now a community that can be tapped into, there's other people that may go to school 1:07:48 and they're looking for an opportunity and you make the best of wherever it is you go, it becomes your community or it desert. 1:07:56 - You're right. And networking here at University of Phoenix and with our students at University of Phoenix, 1:08:02 I imagine has to be spectacular. I don't, I'm not an alum as of yet, so I haven't made the, 1:08:08 I'm not part of the, the Millionaire Club. I don't know if you know this, but we have over a million alumni, which is so, so you were part of that? 1:08:16 - Yes, I was a part of that. And I found out here recently that it, it is been over a me and in my own research just trying to 'cause it. 1:08:22 I'm also, again, and the reason why I, how I found that out is back to speak it. 1:08:29 I graduated from University of Phoenix in 2007. Quick, it's 2024. God's timing is his timing. 1:08:37 And I say, Hey, if University of Phoenix would like for me to speak or say something on behalf of the university, in my experience now this year, 1:08:44 then this timing is this timing for a reason and for a purpose. And I'm not gonna miss an opportunity 1:08:49 to take the opportunity to speak because they've asked me. So let me see, of all the people that they could have asked, 1:08:55 that's also a graduate of University of Phoenix. How many people is that? And so when I realized it was over a 1:09:00 million, I said, okay, not to one. If there were over a million people that have graduated from University of Phoenix, then you are now one of the millions 1:09:07 that they have tapped into. I didn't seek out University of Phoenix and University of Phoenix found me. 1:09:14 I believe in destiny. I believe that. Back to the dots, the dots are connected when they need to connect. 1:09:20 And so whatever it is, and for whatever reason I'm here today, it's gonna all show itself 1:09:25 and reveal itself as we go forward. Even if it's for me, Hey, this is my time to share 1:09:30 who it is, and I am the other university fees and graduates and others that may be one that come to the university 1:09:36 or someone that's just passing by the podcast to be inspired for the day. I hope that if that's you, whether you are a University 1:09:42 of Phoenix alumni or not, or someone that's interested in coming to university or just being better, that it's something 1:09:48 that I've said today to help me to be able to do that. My mission and purpose. I've shown up for the assignment 1:09:54 and I've completed it with good. With, with, with - Yes. Mission accomplished. 1:09:59 Before we finish speaking about your accomplishments, I do wanna lean into the book as well, 1:10:05 because as you were speaking, you did speak about like the great knowledge that you have based off on, you know, all of your research 1:10:13 and, and education and certificates. And you wrote this book to also help people 1:10:19 - Tell us more about the book is entitled for Mindfulness sake. Overcoming Disappointment 1:10:25 and for mindfulness sake was created just for that, for my own mindfulness sake. 1:10:32 Back to what I explained to you before. I got to a point to where it was a lot of things 1:10:37 that were going on and that me showing up for me was gonna be important for me as I navigated forward. 1:10:44 Me showing up for me would be important, important to know that it needed to be done ba basically for my own wellbeing, 1:10:52 mental, physical, spiritual, all of those wellbeings. And so through that journey for mindset 1:10:57 and sake was created as platform to be able to do just that. Inspire individuals to be the best that they can be. 1:11:05 Mindbody and spirit. For me, overcoming disappointment, disappointment in having some expectations that were set, 1:11:13 that were not met. I needed to move beyond that. I needed to get to a space in place where, hey, 1:11:20 you had these expectations and those expectations did not deliver what you had expected. 1:11:25 And you're disappointed more than anything as a result of it. But it does not mean the world stops. It does not mean that 1:11:30 because the disappointment is there that you cannot move beyond here. So what did I do to help myself move beyond that? 1:11:37 And for my own mindfulness sake, I got my life coaches certification, I got my mindfulness certification. 1:11:43 I, I started to study the order of mindfulness while creating an opportunity for life 1:11:48 to look better and to be better and do better while overcoming disappointment. 1:11:54 And how did I do that? I did that by tapping into my own, again, MINDBODY spirit, my own spiritual fiber, my own trusting in my Lord 1:12:01 and Savior to know that no matter what the disappointment may be, we can move beyond it. 1:12:07 And however way he sees fit the movie on it. Whether it be, whether it be you moving forward, whether it be reconciliation, whether it be a different job, 1:12:14 whether it be things, working out on that job, whatever it may be. And then second of all, processing what has happened to you? 1:12:22 You know, your body. What are you doing for your, for your edification? How you now moving forward to feed yourself physically, 1:12:29 spiritually, emotionally? What are you doing for the better? And then most importantly, your spirit. How are you nurturing yourself? 1:12:36 And then how are you helping others? Can you help others in what it is you've learned to now do better in their own 1:12:42 world and their own environments? And so that's where, for my sake, overcoming disappointment stem. 1:12:49 And it's a mini book. It's designed for it to be, it's a digital copy only at this point. And it is one Amazon, it's a digital copy. 1:12:56 You can upload it to your k if you have a K account, you can downloaded there and you can read it. It's on the phone. And it will be hopefully at one point a 1:13:04 paperback that can be paperback copied. That's a mini book because it's designed for you to carry it on the go. 1:13:11 If you get to the point where you have that bad day and you are, or a moment you can flip it throughout any 1:13:17 given page, it'll take you to something that can help you. That's very brief. It's not long at all. 1:13:23 You don't have to get lost in it. It's, it's designed for spirituality and for self-help. 1:13:28 And it's a little mini book to help you be better version of yourself, mind, body, and spirit. 1:13:34 Because we all have gotten, we can do better and be better. And we've been disappointed for a number of reasons. And it doesn't mean the world stops. 1:13:41 - That's right. So we can get this book, hopefully it comes in print at some point, but if not, then we could have it on our digital device 1:13:47 and have like a Tijuana just right there in our pocket to help us guide out of the frustration. 1:13:53 - First book. I'm author, I do have one more in me. I, i, it, it, it, it will, I, when I say one more, 1:13:59 it's been, it's been in me for some years now, but it's gonna take a minute for that one to come 1:14:04 to publication in its own timing. I like to, people often ask, well, 1:14:11 when you released the vote, did you, did you have a certain year? I, I, I'm, I'm led again, spirit wise by energy. 1:14:19 Energy of what Spirit says. If it's, if, if it's God's time to release it, then I released it. 1:14:24 If it's God's time to, to write a blog post and I write a blog post, I'm led by how I'm led. 1:14:30 When I'm led, I don't force. I've, I've learned now, I don't force anything. If it's gonna be, it's gonna be, if it's going 1:14:37 to end, it's going to end. If it's meant to evolve, it bloom, it blooms. If it's meant to die off, it dies off. 1:14:43 I don't question any of it because I stepped to order the steps of a good personal order and the righteous never go forsaken. 1:14:49 And so through my own self help, I, that's how I did. 1:14:55 And, and it has met, it has, it has really changed things in so many ways 1:15:01 - Here. Just listening to your encouragement today has been 1:15:07 great for me. I'm, I'm honestly myself taking all of these bullets, like yes, that makes sense. 1:15:12 Yes, that makes sense. So I'm, I'm confident ar listeners are doing the same. And when you were speaking before about stress 1:15:21 and how that stress was literally like manifesting itself on the outside of you, like your, your skin possibly, 1:15:29 or maybe your organs are like it literally making you sick due to something that is, you know, self-designed. 1:15:37 It's, it's here. And whether we can or can't do anything about that thing that we are stressing on, 1:15:42 we are then causing ourself more problems physically, emotionally, and even there's been studies about 1:15:49 how it affects your, your brain stress. Like how you could, you could lose brain cells. Like there's, there's a great study that they're continuing 1:15:56 to do on stress and just how it affects, you know, the, the everyday person 1:16:01 and how it could be so destructive it could affect your vision so, so much more. And so I love that you had actually been 1:16:08 so transparent in saying that, that at one point when you were trying to balance all of these things and though you were being successful in 1:16:16 them, it still created a great deal of stress, which then 1:16:21 actually affected your, your overall health. And to say that you have two children 1:16:27 that have graduated from college and to see how youthful you look, it is clear 1:16:34 that the way that you were moving with these, you know, this, this new gratitude and understanding, you know, that you have to move things 1:16:42 and say yes to what you can say yes to and no to what you can say no to is clearly working for you. 1:16:50 You look incredibly healthy, you're glowing. And I, I know that I would want that for myself to be just 1:16:57 that emotionally and physically healthy and avoid of stress. 1:17:02 So I'm gonna have to pick up that awesome book to have a twan in my pocket during some hard days and, 1:17:08 and remind me of some of the things that I could anchor to - Thank you so much. And I, I, I, I say now with pleasure, 1:17:16 I've always said with pleasure. And tomorrow is my birthday. It's my 54th birthday. 1:17:21 I say my age with gladness. Here's why I've been here 54 years. Okay? 1:17:28 I'm on behalf a century old. Thank God it all look like what I've been through. I wanna know that I can share. It's just getting better. 1:17:36 - Yes, with age comes wisdom, right? Yes. - Age comes wisdom and it's just getting better. It is just getting started. Okay? Age with age comes wisdom. 1:17:44 Your kids have grown and they're, yeah. It's just, it's, it's a whole new world can open up for you 1:17:49 or you can say, well, I'm getting old. I'm like, I don't have no outlook - Is everything. You've had so many achievements, so many. 1:17:59 Within those, which are you most proud of? - Ooh. 1:18:08 Wow. Oh, that's a good question because I don't, I don't necessarily rank one 1:18:15 higher than the other. Academically the achievement is just getting it done. 1:18:23 I'm happy that I was able to get it done because so many people start and they don't finish it for a number of reasons. 1:18:30 And so I would have to say equally getting it done. 1:18:35 'cause that, that means more than the starting as I mentioned earlier, it's how you finish. 1:18:41 And so I was able to finish it in the midst of working in a, yeah. 1:18:47 Young kids at that time, progressive role. Yeah. So the greatest accomplishment is getting it done. 1:18:55 It's, it's, it's getting it done. It's getting it done. - That's excellent. Okay, we are gonna jump right into these rapid fire 1:19:01 questions. Are you ready? - Yes. - Book that changed your life. 1:19:07 - Rich Dad, poor dad, - Early bird, or night owl? - Ooh, I'm an early bird now. 1:19:19 - Early bird. Your go-to productivity hat. - Go to productivity. Ooh, ooh. 1:19:30 And I, I'm gonna take a literal candle though. Just a little. I, I, I, there you go. 1:19:37 - And then what do you do to relax? - Oh, what I do to relax. Oh my gosh. Oh gosh. 1:19:43 I, I-I-I-I-I like to do a lot of things just solo. Whether it be watching the sunrise, watching the sunset, 1:19:50 listening to get some good south music. Love live music. Absolutely love live music. 1:19:57 So anything live music related now, that's where you have to get there. I can leave, listen to it on a on 1:20:03 or, you know, on music app or in person. - Yeah. You can't go wrong with live music. I agree. 1:20:11 So, speaking of music, what's your go-to karaoke song? - Ooh. Oh, you know, I'm not a big karaoke fan 1:20:19 because I, I don't, I can't sing unless I can't. Oh, y'all can, but you know, I don't, you know, and that's a great question. 1:20:25 'cause usually when you're out and about the karaoke places, I'm the, I, I'm the one that find myself flipping through all the different songs, trying to see if I can, 1:20:32 I don't, I don't have one. - I don't, I don't. So what's your favorite song? - Oh wow. And that varies. 1:20:41 And when I say music is more, it is more like what's in right now. Oh, that's a good one. What's my favorite song? 1:20:50 Oh, I like Whitney Houston. I'm every Woman. But I wouldn't necessarily say that's my favorite. Oh wow. I don't have a favorite. No. You have a favorite. 1:20:58 Yeah, I go to music, but I don't have a favorite song. Yeah. You can't go wrong with Whitney. But when I say go to music, 1:21:03 it's not necessarily saying I'm going to one particular song. It's kind of like, what's happening in the moment? What can I resonate with right then? 1:21:09 I don't necessarily have a favorite song that I can think of right off. If I did, I would tell you it would've came, 1:21:16 it would've came to my, I'm thinking you're saying, I'm think I'm thinking you're saying 1:21:23 Morning the night Tea, tea, your coffee. - You know, I may have to switch 'em up. 1:21:29 They could be too in depth. I I, I'm picking up what you're putting down. Tea or coffee. - Coffee, - Coffee. 1:21:34 - Yes. - What's for breakfast? - Oh, what's the breakfast? English and muffin. With either peanut butter and jelly or either a bacon egg 1:21:42 and bacon and egg muffin. - Ooh, very good. You are healthy. I like that. What is your personal motto? 1:21:48 - Ooh, my personal motto is, that's a great one. 'cause I have so many. 1:21:55 Give yourself some grace as I get older. Just give yourself some grace. And you doing the bed and you showed up today, you woke up 1:22:02 and you showed up, you put your clothes on. Everything's matching. Your health is, well, I mean, just give yourself some grace. 1:22:10 'cause it's not all that bad. You need to think about it. It's somebody somewhere that's doing worse. 1:22:16 So just give yourself some grace. - Give yourself some grace. That's a good one. 1:22:23 Well, that's it. Your closing thoughts. Tell us if there's anything that you wanna share with everyone. 1:22:29 The floor is yours. - My closing thoughts would be around grace. 1:22:34 Yeah, I like this because, you know, they, they have the, you know, faith Fridays in some settings. 1:22:40 I do a lot of the playback of those. What I would say is that, you know, life is what you make it. 1:22:46 It is what you make it. And oftentimes it may not be what you envisioned, 1:22:52 but it is what you make it. So just give yourself, as I mentioned before, a little grace. 1:22:58 As long as you've done and you're doing the very best that you can do with what it is that you have and you have a vision 1:23:04 and goal for where it is you're trying to go and be and you are working diligently to get there, 1:23:10 just give yourself some grace. And sometimes grace means taking a piss stop. 1:23:16 That may mean taking a day or two for yourself. That may be sitting that project aside for a day or two. 1:23:22 But pick it back up. You know what I mentioned earlier. Just finish it. Just finish it, you know, 1:23:27 whatever it is you set out to do, you know, just, just finish it and finish it as best that you can. 1:23:32 Whatever that goal is, just, just finish it. Just try to finish it as best you can. 1:23:37 That's what I would Excellent advice. And that's what I would, that's what I would say. 1:23:44 And this is all education more than anything, but just finish it. 1:23:49 Yeah, just finish. Just finish it. I think we'll kind of put it back on the edge of PI guess. Yeah. Just finish it 1:23:56 - Before, before we go today, please tell everybody where they can find you. - You can find me on LinkedIn. 1:24:02 I have a LinkedIn profile there to Brazil. It's there. You can also, the book from our's sake, 1:24:07 overcoming Disappointment is on Amazon, Amazon Prime, Kindle. We have to have Kindle in order for you to upload it from our's. 1:24:14 Sake. Also has a Facebook page. It is just daily reminders of what you can do to be the best version of you, mindbody and Spirit. 1:24:22 There's also a blog post on my Absolute Faith that's on website. There's a block message there as well. 1:24:27 Blog posts of just inspirational messages that come from the heart, that's led, that's led by 1:24:33 what the spirit nudges need to write about at that time. And it's all self-help. It's all self-help so that we can be the best versions 1:24:41 of our self mind, body in spirit. It takes a healthy village out here. And we're just among those that's in the village, 1:24:47 our community of people. And I want everyone to know that no matter where your life takes you and whatever is, no matter what's going 1:24:53 on, you're never alone. Make sure you surround yourself with healthy whole people 1:24:58 that are learning to see and see the best in. You want to bring out the best in you. And if that's not happening, sometimes you have 1:25:05 to change the environment or scenery that you're in. But give yourself grace along the way. 1:25:10 Give yourself some grace because you're doing better than you think you are. - Yes, give yourself some grace. 1:25:17 You're doing better than you think you are. I don't think there is a better way. You could have ended this incredible episode. 1:25:23 Thank you so much Tawana, for spending this time with us, sharing your journey and more so sharing your incredible advice 1:25:31 coming from your great wealth of education. We appreciate you and we thank you so much for, for joining us today. 1:25:38 And that brings us to the end of this episode of Degrees of Success. Don't forget to like and subscribe and comment. 1:25:46 I'm your host, Frieda Richards, reminding you that your next chapter just might be your best one yet. 1:25:51 See you next time.

Purple Heart Recipient on Leadership, Education and Career Success | Degrees of Success™ Podcast | Episode 9


0:00 - Hello, and welcome to the Degrees of Success podcast. 0:15 I'm your host, Frida Richards. And today we have an incredible guest with us, Dr. Patrick Horton. 0:21 Dr. Horton is an entrepreneur, a professor and author, and a vice president. 0:27 He was also awarded the Purple Heart for being injured in battle. Please help me welcome Dr. Patrick Horton. 0:34 - Oh, thank you for having me. I appreciate it. I'm glad to be here with you guys. - Of course, of course. You know, we wanna learn more about you, 0:41 find out more about your story, so let's just jump right in. Tell us about where you're from, 0:47 what your childhood was like, and what your ambitions were. - Yeah, fantastic. Yeah, so, you know, 0:53 obviously thank you guys for having me here. My name is Dr. Patrick Horton. I'm actually originally from small town in California called 0:59 Vacaville, California. It's about 30 minutes outside, right in the middle of d Smack in the middle of San Francisco 1:05 and Sacramento, California. So kind of born and raised, you know, back in the day it used to be called, you know, 1:11 Vacaville means Cow Town, and now it's kind of a connecting city right in the Bay area between, you know, you know, right there in the middle 1:18 and grew up, you know, for the most part, like a normal, you know, small town suburbian kid playing baseball 1:25 as a youth, actually almost ended up playing professional baseball, you know, out of high school. I was one of the top baseball players in the state 1:30 of California, you know, in high school. My, originally my goal was to actually become an attorney. You know, I wanted to go onto Sacramento State 1:37 and go to law school and things like that. And then, you know, like most young people, you know, you have a little bit of, you know, you know a little bit 1:43 of trouble when you're young and you know, you kind of go through some growing pains. And then after that end up, you know, going to heal technical college 1:51 and getting like a, a certificate in electronics and associate's degree in computer science. And then from there, joined the military. 1:56 But, you know, essentially, you know, a normal kid, you know, playing sports, you know, living in sunny California was just a great place 2:02 to grow up in the nineties. Definitely miss that place too. So, and then went on to join the military and go from there. 2:09 - You said you miss it because you're currently in Florida, but you are from California. 2:15 I imagine you miss it a lot right now because there were a lot of hurricanes. - Yeah, absolutely. Yeah. 2:21 I mean, we typically, you know, every, every year you, you'll get hurricane season, you may get one or two, but because we're in the Gulf, it typically go 2:27 either south of us or north. But, you know, Helene came right through. And then with all the flooding, you know, I, 2:32 I was fortunate enough, I'm actually on Central Avenue in downtown St. Petersburg, so not a lot of damage, no power loss where I'm, 2:38 but everybody that's on St. Pete Beach or on the coast really, really got hit hard by the hurricane. So I was fortunate. 2:43 But the city is definitely gonna, a lot of, a lot of repair gonna be needed over the, over the years. 2:48 - Right, right. Well, we're happy that you are safe. My father's actually in Florida. 2:54 He was without electricity for a few days, I wanna say. It was like two days he was out of, out of electricity, 3:00 but blessed to where his house and everything was okay as well. So we'll take the no electricity. 3:05 - Absolutely. A lot of people were out, out for, you know, weeks at a time. So fortunate. 3:10 - Yes. So you grew up in California while in California 3:15 and growing up and, and then from there, I know that you went to the military. 3:20 What did that process look like for you? How did you make the decision to serve? - Well, you know, I, you know, 3:26 I actually wrote about this in my book, lucky to be here. You know, I said I had graduated high school and just like most young folks, you know, 3:32 you're just looking for your next step in life. You know, you're, you go from being a 17-year-old kid to an 18-year-old that's gotta make life-changing decisions. 3:39 So actually I'd gotten a, you know, a certificate in electronics and associate's degree in computer science. I actually went to a trade school initially, 3:45 and then I, you know, one of the things that the trade school taught me was to make a business decision, you know? Right. You know, early on is like a 18, 19, 20-year-old, 3:52 you know, most kids were in college going to college parties. I was going to a technical school five days a week learning 3:57 about ec, ac, CDC, electronics, semiconductors, how to build computers, things like that. So I kind of start, I, you know, I was obviously, 4:04 I had an associate's degree, I had no experience, and I just kind of put it down on paper and I said, okay, what would be the best move to make? 4:09 You know, could I get like a, a help desk job in the San Francisco Bay area, maybe making about 12, 13, 14 bucks an hour, 4:16 or, you know, I kind of took a look at the military and, you know, and, and it kind of allowed me to make the best business decision. 4:21 And what it came out to was, you know, the military was gonna give me, you know, a full ride scholarship for college. 4:26 It was going to pay back the current student loans I had, it was gonna give a $12,000 bonus, it was gonna gimme veteran status. 4:33 I was gonna actually get to pick the career I wanted to join into, which basically would give me that work experience that I needed. 4:39 I would become a veteran and then have access to all of the government's, you know, organizational structure that would give you career success in the future. 4:46 I mean, I would borrow, I would argue saying other than going to a full ride scholarship to like, you know, Harvard or Stanford, going into the military could be the best, 4:53 you know, decision a young person could make. I mean, think about it. You know, I'm, I'm getting to work for another 27 4:59 to 30-year-old sergeant captain whose responsibility is to make sure that my hair's cut, that I have proper etiquette, that I show up on time 5:06 that I'm learning in my profession. I'm getting valuable training. You know, you're getting, literally getting a, a life guide slash mentor 5:12 in those very formative years when you're a young adult. And, you know, a lot of our young adults are kind of out there on their own trying to figure out life 5:19 and going through trials and tribulations. They have that mentorship that early on, you know, especially in the military when Mar I would argue the best, 5:25 you know, mentors, you know, on the planet. You know, it was definitely an invaluable experience and it actually set the stage for me to be where I'm today. 5:31 - I'm glad that you mentioned mentor. My question to you is, what, what did mentors look like 5:39 for you throughout your life, and even in this time in the military? 5:44 What, what type of influences did they have in your life and something that you still hold onto today? 5:50 - You know, definitely, you know, some of the, the, the greatest professional that I ever met were military members. 5:57 You know, I think for the mo you know, in large part leadership, you know, just, you know, you know, management, I look at it as being, you know, 6:04 like I have the project management professional certification, I have a portfolio management. You know, just those skills, those ta tangible skills 6:10 that I know how to manage time, scope, and cost on a project. But what, when you learn leadership, you learn, you know, 6:17 you know, you know, treat others as you wanna be treated yourself, you know, always, you know, think about the ethos of your organization. 6:23 You know, doing things for the greater good. You know, just looking out for the next person. You know, they call in the military, you call it your battle buddy. 6:29 You know, you always make sure you go somewhere with your friend and you guys are looking out for your, your best interest. Always do the right thing when even when no one is looking. 6:36 I mean, I think that was the thing that gave, it almost gave me a competitive advantage, you know, in order to be a service member, you know, you have to, 6:43 you have to learn leadership and, you know, honor, duty, respect, selfless service, those things early on as a young adult 6:49 and, you know, most people don't really hone in on those skills or those values. So as a professional learning, basically learning 6:56 how to be a professional. So early on I was able to go and, you know, attack any of life's, you know, challenges head on, you know, you know, 7:03 fairly, you know, seamlessly. So I think that was the advantage that having mentors some, you know, you basically get to skip 7:08 through all the mistakes, even though I made my fair share. Right. But you get to skip through a lot of the mistakes and kind of get to, you know, doing things the right way, 7:15 the first time, the best you can. - Yes. So it sounds like for you, the path 7:21 of going in the military is so early, and as we all in our young age, make silly mistakes. 7:28 'cause it's the time to do it. Of course. Yeah. Right. Don't wanna do it in your forties mistake. Yep. Yeah. Great. 7:34 Find out who you are. So in that time though, you're able to do it in a community 7:39 that's also guiding you and leading you in the proper direction. And that was beneficial to you. 7:45 - Absolutely. And not to mention, you know, you need a little bit of rope, but you do need some limits in your life, right? You need someone that's, you know, I always say 7:52 that true freedom doesn't, you know, comes from discipline, right? I mean, to live them from living a disciplined life. 7:58 Think about if I go get a bachelor's degree, if I go get a, a quality per job, and you know, it allows me to earn an income that allows me 8:05 to live a good life and vacation when I want, and retire when I want. You know, I actually have more choices 8:10 and more freedom when I live a disciplined life and accomplish things, as opposed to if I'm just willy-nilly just letting the 8:17 wind take me where I will. And, you know, I, I think that, you know, there's so much value there that that's where those, 8:22 you know, that mentorship comes in. That's where that, that structure comes in. When you're in the military, you've gotta be somewhere 8:27 every day on time. You know, you learn those basic, you know, structural skills and it, it just sets you up for everything you need 8:33 to do every career you're gonna have the rest of your life no matter what. It's, - I couldn't agree more. I'm an army brat and, and my dad was in the Marines, 8:41 but so much of that is ingrained in me just being their daughter, you know, 8:47 making sure that I'm, that I'm on time, that I think about things ahead of time, but just like they've drilled into me 8:53 what was drilled into them, and like writing down my goals. And what's funny is I have, I have other friends 9:00 that don't necessarily do that. They don't, you know, write down their goal and then, you know, reflect back on it. And I, I, I say that it seem you're cheating yourself. 9:08 'cause there's so many things that you wanted to do that you did do, but you're not, you're not going back 9:13 to look at it to say, I did that thing. So, so to recognize that you're moving forward, like it's 9:20 so gratifying to go back and say, I did that, I did that, I did that. It's just, it's so gratifying to do that. 9:27 It's actually like a reward for yourself. - Yeah, absolutely. You know, and one of the things that I, so I'm actually a mentor myself. 9:32 I'm actually the chair for the mentorship program for the College of Information Technology for St. Pete College. And I actually created a, a, 9:38 a framework for the students. Basically I call the education certification experience framework. Basically, the goal is to accomplish one major task every 9:46 year, either every year, either get a promotion or job lateral transfer at work, get a professional certification or get a degree. 9:53 Now imagine if you do one major task every single year over a 20 year career, how many things could you accomplish? 10:00 You know, one of the things I teach 'em too is they go, Hey, you know, let's just say I happen to be 25 or 30 years old and I'm gonna go, what I'm gonna do is I'm gonna write down 10:06 everything I've done every year for the last, like, you know, 10 years. And then I'm gonna step back and take a look at that and go, you know, who am I as a person? 10:12 What do I bring to the table? And then looking at who I am, where do I wanna go in the future? And then start mapping out one goal per year. 10:19 And, you know, you, let's say a a a, you know, an a plus or an OR, or a security plus, or a PMP, let's say that takes three, 10:26 four, or five months to complete. You knock out that one thing in a year and you're still not, you know, overcommitting yourself to where you're burning yourself out. 10:32 And then the next year you knock out maybe the associate's degree or the bachelor's degree, the next year you get a promotion at work. If you can do that over a 20 year period, 10:38 you can really start getting some momentum on building goals and great opportunities for yourself. - Absolutely. You, that plan has to be really helpful 10:47 for the people that you mentor. Do you have an example of any of the students 10:52 that you've given that plan to and them following it and being successful? I'm confident that you do, but a particular one I 11:00 - Actually had, he actually was a information technology specialist at Spectrum. 11:05 And you know, he's, I think he's working on his bachelor's degrees and like network administrator at, at network administration at St. 11:11 Pete College. And, you know, he was, you know, working at Spectrum trying to find, you know, the, trying to like promote at his current job 11:17 or looking for other opportunities outside of his work. So I kind of said, Hey, you know, is your LinkedIn updated? Do you have an updated resume? 11:23 How about you try doing the education certification experience framework and writing down what you've accomplished and what you want to accomplish next year? 11:30 And the year after that and the year after that, you know, and he was like, oh, you know, I've thought about, never thought about doing that. So I think it was almost about two years ago. 11:36 I mentored him maybe close to two years now. So I had him write down, okay, I've got like a associate's degree, I'll have my bachelor's degree next year. 11:43 This year I'm actually doing my CCNA, and then the year after that, I think I wanna try to go for PMP. So I said, okay, write that down. 11:49 So I said, Hey, you know, even though you only have an associate's degree, an entry IT experience, do you know, two, three years from now you're gonna have a bachelor's, 11:56 A PMP and a CCC a what kind of opportunities do you now, you know, solicit, can you solicit on the open market? 12:02 What kind of labor car category requirements do you qualify for? Now, he had no idea that he was sitting on that kind of opportunity only two, three years away. 12:09 It just seems like such a big insurmountable, you know, thing to look at from when, when you don't have it written down on paper, you know, 12:15 it's gonna, it's just in your mind, but when you write it down, you're like, oh, wow, that makes total sense. I'm only two, three years away from being successful. 12:20 And, and then I think it was, I think now he's just finishing his bachelor's. He's got A-C-C-N-A and now he's gonna put his resume out, 12:27 start looking for opportunities like, and you know, the tenfold the opportunity's gonna come back. 12:32 - Wow. I'm, I'm excited for him and you because what does, what does that feel like for you 12:37 to see someone that you've mentored just take off in that way? - I mean, you know, you really can't put a price tag. 12:44 It really gives your like, meaning when, you know, 'cause obviously, you know, I, like I said, I did it wrong every single way possible before I finally figured how to get it right. 12:51 But, you know, to, to be able to, to pass that down to someone that took it and ran with it and they're appreciative of it now they're gonna go out 12:57 and do great things and be another productive member of society. I mean, it's just, it's an invaluable feeling and it just, it really gives your life purpose. 13:03 You know, like I'm, I'm a single guy, you know, who's, you know, I haven't started a family just yet. And to be able to see, you know, some 13:09 of these young adults really, you know, get to avoid all the pitfalls that life have to offer and really kind of get, get organized and, 13:16 and get a good jump on life and have someone they can all reach back and talk to, you know, really, it really feels great. And you know, like I said, I was, I was able 13:22 to help them create, you know, little, almost kind like Vistas executive coaching, like networks, right? Where, you know, you get three or four people you're 13:28 mentoring at the same time. One person worked for St. Pete College, it, one person worked for Spectrum, and now they're kind of 13:33 growing through their career together. But, you know, it's definitely, it's, it's just, it's just an easy way just by having a weekly, you know, 13:39 one hour call where you just kind of chatted up about life. - And you say that 13:44 as if you're not still sacrificing your time and using your knowledge to lift someone up. 13:49 And I know it for you, it's, it could be just, just an hour, but it's clearly important time for these people who, 13:57 people's lives, who you're touching and helping escalate them in their career. So that's incredible. 14:04 I'm, I'm, I'm really excited for him and for, and for your business and your coaching business. But before we move there, I wanna go back 14:10 to you in the military because you were awarded the Purple Heart. Can you tell me about that 14:16 experience and what led up to that? - You know, and actually, like I said, it was actually literally on the back cover of my book. 14:22 I kind of write about it. It's, so essentially my unit, I was, I was actually in three seven Infantry out 14:27 of Fort Stewart, Georgia. And my unit was tasked with, and I can't display too much, 14:32 but my unit was tasked on basically taking Baghdad airport. So literally deployed from Fort Stewart, Georgia, got 14:38 to Kuwait, was literally involved in the, the invasion to drive up to Baghdad, take the airport. That was our objective, you know, basically along the line 14:45 before we got to the airport, essentially, you know, there was a series of explosions. 14:51 You know, we, we, you're engaged by the enemy and essentially a tank barrel got propelled out of the explosion and hit me in the back 14:57 and broke three of my ribs, actually kind of tell the story. So literally, I, I was medevac from, 15:03 from essentially Baghdad down to like northern Kuwait and kind of put in like a field tent hospital. 15:09 And from that location, I was actually on life support for about a week. And I actually didn't know if I was gonna make it, you know, 15:15 at that point in time, you know, the doctor kinda came by and said, Hey, matter of fact, I had broken three ribs and I had to breathe through like a breathing tool in order 15:21 to keep my, my, my, my torso inflated. So I didn't catch pneumonia. And I kind of sat there in my, 15:26 what could have been, you know, my, my final, you know, a alive time essentially. And I started thinking about my life. 15:33 I started going, Hey, you know, did I accomplish everything I wanted to accomplish in life? You know, I did, did I go talk to that girl? 15:38 Did I actually, you know, really give my all? Was I a good citizen? Would, would I be someone that, you know, my family would be proud of if this was my last day? 15:45 And at that point, my answer was no. And you know what I kind of told myself, I said, you know, I was not necessarily a religious man, 15:52 but I said, you know, if you gimme another chance, God, I promise I'll make something outta my life. And, you know, that in that moment of clarity just kind 15:58 of said, wow, you know, I'm, you know, really, you know, allowed me to just kind of, you know, wow, you know, I, 16:03 I you really should live life with purpose and aggressively go after the things you want and live the best life you possibly can 16:09 and not just, you know, dither away and just kind of be inconsistent, you know, you really should try to make something of yourself. And that put my life on a 16:15 different trajectory from that point - On. So that makes sense why your book is titled Lucky 16:22 to Be Here, how to Discover Your Purpose, live with Leadership and Find Success. 16:31 So your book is essentially, I mean, clearly your memoir in regards to all the things that you, 16:39 all things you went through in war, but then your passion for life, therefore after, is that right? - Correct. Correct. And I also dive into, you know, 16:46 the experience of a a young man or young woman that's coming through, you know, elementary school and high school, 16:52 and some of the challenges and triumphs, you know, defending yourself. And you know, if you, if you do, you know, early on, I, 16:58 I can remember, you know, I tell the story in the book, you know, I remember being in seventh grade and I came home with a report card of three F's, 17:04 three D's, and one C. And literally, you know, I, I, you know, let's say if you start behind, you finish behind, right? 17:10 If you're the kid that doesn't get the lessons in third grade, you're gonna get to fourth grade and it's gonna be harder. It's not that the kid's a bad kid, it's just, 17:15 it becomes progressively difficult. You do that for a couple years and before you know it, you're just sitting in class going, okay. 17:21 And, you know, I had to really kind of refocus myself back in life, had parents had to step in and gimme back on the right track. 17:26 But, but you know, watching myself go through that, I can kind of relate to some of the youth today 17:32 and some of the challenges that they may be facing and how, and once you, you know, how do you pivot out of that, that situation and then still go on to, you know, I, 17:40 you know, I still went on to, to go to college and become a doctor and become a vice president and do other things. 17:45 So that's where that book, it's almost like a, a blueprint, a roadmap to say, Hey, I made every single mistake you can think of along the way. 17:51 And I still, you know, still was able to find, you know, you know, a path to, to what I consider success 17:56 and wanted to share that with, with people as many people as I could. - That humility and transparency really brings 18:05 people, it, it, it really shines a light on the opportunity to be able to do it. 18:10 A lot of people think that you need a certain level of privilege, a certain amount of money. I mean, the list goes on to the, the stereotypes 18:19 or the illusions that we all can have in regards to what door we should be able to walk open 18:25 or what, what door we should be able to walk through and should open for us. And you're proposing, listen, I've done all the things. 18:34 I am very successful, and you could do it too. And I, I believe that that 18:41 what you're telling people through your book, through mentoring, through being a professor, 18:47 and we'll jump into all of that, but being someone that people can look up to, 18:54 knowing that it wasn't an easy path, - Right. - Makes it attainable for others. 19:01 And that is, that is powerful because you're, you're probably encouraging people you didn't even know just 19:06 when they're hearing your story. - Yeah. You know, there's an old saying that says, you know, those who work the hardest always seem to be the luckiest, 19:13 you know, if, if you, if you put yourself out there and you, you know, you, you, you give it your best effort, 19:18 you know, you, you find mentors. You know, I can remember being in the military or you know, actually being a brand new contractor outta the 19:24 military and, and seeing this big time CEO that's running this multimillion organ dollar organization. 19:29 And I walked right up to him as a lowly wrenched turner, you know, help desk tech who's out in the field doing 19:36 satellite system installs. And I was like, Hey, sir, you know, what should I do with my life? Should I get a degree? Should I go try to get this type of a job? 19:41 And, and you, you would be surprised and amazed how much people, you know, how they feel flattered to be asked their advice, 19:48 and they want to mentor and help. If you just show up just a little bit of initiative, you, you never know who will take you under their wing 19:53 and try to, and guide you the way, and just a little piece of advice, you know, can just change your trajectory just enough 19:59 to just put you right on the right track. It's very important. - I also love that you just encourage people 20:05 to be humble enough to ask and be open to feedback. 20:11 - Mentors aren't there to validate your every feeling. Right. You know, they're not there to, you know, tell you, 20:18 you know, tell you that everything's perfect and you're perfect and everything is good to go. They're there to give you encouragement 20:23 and to give you, you know, was it the corrective criticism, you know, and to be, you know, show compassion 20:29 and show that you, that they care and, and point you in the right direction. And, and if you can accept that, then you know, there's, 20:35 it's unlimited. There's unlimited the places you can go, - You are so right. 20:40 I've experienced that in my own career in so many aspects of life, but constructive criticism at this point is almost 20:48 what I want more than a compliment. Right, right. Like so. Absolutely. So tell me all the things that I did wrong 20:53 so I can make them better. You know, though, I also mean like everyone else would love a good pat on the 20:59 back, but I have such a great drive, like so many other of our alums or students 21:06 or prospective students here at University of Phoenix that drive this in you to be better, to do more. 21:14 And so when I, when I have someone who's very talented in their field, I, 21:22 that's what I want from you. Like, give me all the good stuff. Tell me, tell me how I could be better. Because your feedback is valuable due to the fact 21:29 that you were a guru in the field, - Right? Absolutely. And that's the thing, right? Even if you did something right, you know, 21:35 was there an alternative method? You know, if you're advising someone else, maybe it worked for you, but it won't work for the other person. 21:41 You know, you know, it's always an opportunity to learn. And if you take that opportunity, I mean, what they say, 21:46 you know, knowledge is a compounding asset. You know, much like with finance, you know, you know, 21:52 every dollar that you make will, the snowball effect will take place, right? Well, if you learn a certain topic, 21:57 let's say in project manage it like time, scope and cost, now that you understand those terms, you know, what else do you understand better now? 22:04 And do you continue to exponentially, you know, in orders of magnitude, your knowledge will, will grow over time the more you end up learning. 22:11 So that's why it's important to keep learning so that way you can learn more, learn faster, and see concepts that you would 22:16 never otherwise know where there, - You've left the military and went into civilian business world. 22:24 Tell me about that transition and, and what, what that looked like for you. 22:30 - So, you know, like I just said, so actually I, you know, I joined the military in 2000 and, you know, went to Fort Stewart 22:37 and literally I did three combat tours in four years. So I was maybe, I think 21 years old when I went to Kosovo. 22:43 Then 23, I did the Iraq war, got a purple heart, got wounded, came home, went back to Iraq again into five 22:49 for another full year doing, you know, basically communication support, 4, 3 7 infantry out at, 22:54 you know, Bob Falcon, Baghdad, and, and you know, you know, the actual invasion itself. And I found myself at 25 years old going, wow, you know, 23:01 I've already done three combat tours in four years. Maybe it's time for me to, you know, get a regular help desk job and, you know, eat my grilled cheese and drink my tea 23:07 and my cubicle, you know, had enough excitement in life right from now. So I said, you know, what, what do I know how to do best? 23:13 You know, maybe, maybe I could become a government contractor. You know, I already, you know, I've already, I already know the government system, I know the lay of the land. 23:19 Actually, I have contractors that worked for me as a sergeant when I was in the army. So I was like, ah. So, you know, I kind of met a contractor. 23:25 I started networking when I was a sergeant. I said, Hey, you know, you know, a contractor would come to my location, you know, some, what did they say? 23:31 Sometimes you should do, you have to do things for free before you can get paid for, right? So basically I volunteered to learn a new skillset 23:37 that he was installing, like navigation systems, like Blue Force trackers on like Humvees and tanks and things like that in the field. 23:43 And I said, Hey, you know, let me do that job for you. So he gave me an opportunity to do his job for him, the contractor job. 23:48 And then eventually when I got outta the military, an IT company, proactive communications, actually, you know, 23:55 heard about me through my, my captain, my commander at the time. And then I ended up interviewing, I ended up getting outta the military, 24:01 driving my Ford F-150 from, from Savannah, Georgia to Killeen, Texas, interviewed in Killeen, Texas. 24:07 And then by the time I drove home to California, I had an acceptance letter in my inbox. So then I, instead of going back overseas to Iraq as a, 24:14 as a soldier, I went back as a satellite systems installer contractor back to Baghdad, Iraq, where I started installing satellite systems for 24:22 the DOD, you know, and, you know, Baghdad, Fallujah, Ramadi, and, and really got my contractor chops underneath, 24:29 underneath me essentially, and started networking. And then, you know, you get a help desk job there, then you're like the help desk manager, 24:34 and then you just kind of continue to, you know, grow from there. - What, what inspired you to go back to Iraq? 24:42 You, you were injured three ribs on your possible unli bed, 24:50 - Right? - And then you get better, you come, or you come home, you get better. Yeah. And then you go back. 24:59 Tell me what's happening in your mind, because I'm, to be completely transparent with you, I'm an, I'm an army brat, not necessarily a actual service member. 25:07 So I'm not as brave as you all are. I wouldn't go anywhere near the 25:12 right, the battlegrounds again. Right? So, - You know, it's, it's funny, you know, because I was in, you know, three seven infantry, I mean, 25:18 some of the best leaders, I mean, I was an okay soldier, but some of those guys were in circles around me, the rangers, the special 25:23 forces guys that I used to work with. And you know, I I, I, you know, when you, we, 25:30 I think we did more training than we did actually, you know, you know, time we spent actually overseas in the field. 25:35 So actually I could, I felt somewhat comfortable in that environment at the time. Of course, I'm a young man back then, right? You feel invincible, but I kind 25:42 of made a business decision at the time. I said, okay, I'm getting outta the military. I've got, you know, associate's degree that I earned before I joined the military. 25:48 I've got a, you know, some it experience, some communication experience while in the military, I need 25:53 to go to college at the same time, I know I need to potentially go get my bachelor's and my master's down the road. 25:58 What would give me the best, what would put me in the best financial decision, financial position in order to be able 26:04 to obtain everything that I wanna obtain? Not to mention, I'm the first person in my family to go to college and get a degree. I had cousins that were in, in high school 26:11 and junior high school at the time that they didn't have enough money to go to college. So I wanted to be the, the kind of the adult, the kind of, 26:17 you know, I don't wanna say the word patriarch of the family and be able to help support people back home in California. So I said to myself, Hey, you know, it was kind 26:23 of funny at the time, it was 2006, and I, I, I kind of, I ended up getting back overseas 26:30 and University of Phoenix was actually the only online university that had PDF books. So this was at the time where everybody else had paper books 26:36 back in the day, and I was overseas, and I was like, the only way I can go to college is if I get a, a book mailed to me from, you know, Washington DC 26:43 or whatever, Phoenix, Arizona, to, you know, Baghdad, which is never gonna get there in three months, right? 26:48 Never. But Phoenix had the first, like that I can recall the first fully online PDF book degree 26:53 program, except for the a PA guide, right? And which I think is probably still that way today. 26:59 And, and so I said, Hey, you know, I can go back overseas, get my bachelor's, I can earn top dollar 27:06 and I can help my family and I can still grow in my career. I'm getting, I'm a DOD contractor, getting that help desk, 27:12 that manager that I, that little it experience that will translate back to my civilian career. It was a win-win in all scenarios. 27:18 And I can make good money doing it. I could travel the world, you know, so from Baghdad, you know, I, I'd have to fly through Dubai 27:24 before I could come home to California to visit family. So I spent my twenties living in Dubai and getting introduced to fine dining 27:29 and travel and all kinds of things like that. So it was an exciting time to be alive. I was 25 and I was like, why not? 27:35 - Why not 25 in Dubai? Yes, - In Dubai. Back in what that was 2005 back, well, 2000, 27:42 like six ish, 2 0 5, 2006. Yeah. Good. It was a great time anyway, and Dubai was just getting kind 27:47 of built up, you know, I think in the seventies and eighties, when is when, I think it was like seventies and eighties, they really started doing some 27:52 of the major construction after they had discovered, well, don't quote me on the date. And then around the two thousands is when it was really 27:58 like, I think like the, you know, the bird Dubai was coming up, Jamira Beach, you know, 28:04 all the, the, the mall, the Emirates and Dubai Mall and all that kinda stuff. It was just an amazing place to be. 28:09 Every hotel had the best restaurants, the best nightlife, the best everything you can imagine. It was just like, it was, I didn't know what Dubai was 28:17 before I got there, but it just, it wowed me when I got there. I had an amazing time. - I'm jealous. It's on my bucket list 28:22 for not necessarily my bucket list, but when I turned 45, that's the, that's the trip in Dubai. Oh yeah, 28:28 - Absolutely. Dubai is like Vegas times 10. It really is like, it's like you take Vegas and it's, 28:33 and there's different cities in Dubai or Abu Dhabi around there. It's almost like a, you know, a a a city that never sleeps 28:39 and it's a, a luxury city, but you can go there on any budget and we just meet just an international city. So you meet people from all over 28:45 the world. It's an amazing city. - I'm, I'm excited to see it. I may have to, I'm meant to co contact you on LinkedIn 28:50 to get your best restaurant suggestions. - I'll give you a lot of good restaurant recommendations. 28:56 The, the movie theater's out there, the mall's amazing. You've got ski slopes inside of malls, you know. Oh my goodness. It's like the Emirate Mall. 29:03 They've got like aquariums at mall, at, at hotels. I think it's like the Dubai Mall where like you in a hotel and your whole room's like an aquarium. 29:09 I mean, it's just outrageous. It's preposterous. It's amazing, - The boss. I'm looking forward to it. I'm looking forward to it. 29:15 It sounds like the perfect birthday spot. But I do want to move forward to talking about 29:21 your incredible career because you've done so much now. I could rattle it all off, 29:27 but I'd really like to hear it from you. Like, what, tell me, tell me the path in which you took 29:34 after leaving the military. I heard you say that you started to be a contractor, but give, give me that. 29:40 Let, let's hear that path and, and how you got there. - So essentially, you know, I, I exited the military 29:46 after about five and a half, six years. Then I became a government contractor as a satellite systems installer. 29:51 And I knew that I was making good money and I had a, a good career path, and I had lots of opportunity to, you know, 29:57 obviously continue to be a satellite system installer in, you know, combat zones. But I knew that eventually one day I'd wanna come 30:03 home back to the states. So what I did was, that's when I, when I was 25, 26 years old, I really started took a a, 30:10 I really made an emphasis on enlisting mentors in my life. Essentially anybody that held a rank higher than me, 30:16 that I could get a good piece of advice from, whether I end up using it or not. I was gonna walk up to him and have a conversation. 30:21 I'd walk up to the CEO of my own company. I would walk up to, you know, I had met a, a mil, it was a, 30:28 a Marines colonel who was actually in the top 1% of all lawyers in the world. 30:34 I think I was in Camp Ramadi up north next to Fallujah. And he was like, he was a marine helicopter pilot, top 1% 30:42 of lawyers in the world from Los Angeles. And you just randomly run into people like that, and you're, and he's like a mil, he's just an impressive person who's a 30:49 pilot and an attorney and can do all kinds of things like that. So I would just ask him, you know, Hey, should I get a degree? 30:55 Should I have kids? Should I, you know, just, and you just literally ask them questions like that. And he would say, yeah, not only do you a bachelor's, 31:02 but I think everybody's getting a bachelor's, so you really kind of need a master's. So then I would go and I would implement that. And then right around that time, I think it was 31:08 around 27, 28 years old, is when I came up my education certification experience framework. I was trying to figure out my next move, okay, I want 31:14 to get, okay, I know I'm working as a satellite systems technician, but I really wanna become a manager. What do, what do I need? 31:19 What requirements do I need to fill to become that manager? Okay, I need a bachelor's degree. Okay, lemme go get my, my, I was working on routers 31:26 and switches and satellite systems. Let me go, let me pay. So I, what I, so one of the things that I, I learned 31:31 to do is that I kind of started doing the cost benefit analysis of education versus not education or certification. 31:37 So I said to myself, okay, if I go pay, you know, five to $10,000 outta my own pocket to get myself CCA certified, 31:43 I go to a bootcamp back in California, I get that CCA certification. How many more thousands of dollars could I make every 31:49 year for the rest of my career? And even if that being five or $10,000 more per year, adding that up over a 20 year career, 31:55 you just paid yourself back for that certification. So I, so every year I say, okay, well this year I'm gonna finish my bachelor's in Phoenix, 32:00 then I'm gonna get my CNA, you know, then I'm gonna go get a satellite systems, you know, I, I direct satellite certified 32:06 and take these three classes, then I'm gonna go do project management. I'd started doing one thing every year, and before you know it, you got a master's degree, you got PNP, 32:14 you've got A-C-C-N-A, and now, you know, after three, four or five years, you know, 32:19 and you slide your in front of the, into your management and say, Hey, you know, I'm one, I like to apply 32:24 for a team leader, I'll lead position or a management position. And so, you know, one of the, you know, you know, sometimes, 32:30 you know, you have to take advantage of opportunity what's in front of you. So can you, if you can imagine being as a government contractor overseas, like Afghanistan, Iraq, 32:37 most of those guys are former military people. But if they're a person with family and kids, you know, they can only spend about a year 32:42 or two at a time before they go go home to their family, you know, and kind of live a normal life. Well, as a single person, you know, there's that phrase 32:49 that says sometimes the fa the road fastest traveled is the road. You travel alone essentially as a single person. 32:55 I, you know, when a manager would leave and go back home to go be with his family, that left a an open opportunity to promote to the next level. 33:01 And I would always raise my hand and compete for the opportunity. And if I, and if I wasn't qualified 33:07 or I wasn't ready for it, I'd go back and study harder and smarter for the next time. So essentially, you know, I think I, at one point in time, 33:14 I hadn't lived any, I hadn't lived in one single place for more than two years, and then that 20 year period, so I would go from f Iraq 33:22 as a, a satellite system installer, then I would go to Afghanistan as the, the site lead, and then I would go back and work in the network operations 33:29 center at, at at, at Fort Hood, Texas. And then from there, I'd come back to, you know, you know, 33:35 Kuwait and work another like help desk, like team lead project. Then I became the country manager. 33:41 I actually managed all of the free internet cafes, a hundred million dollars a year program for free, free internet cafes for the troops in all of Afghanistan. 33:48 And then from there, I went to Qatar for two years, and I managed like another network operations center as a project lead. 33:53 Then I went to Hawaii and managed all the Pacific IT systems for like the state department out of Ken Smith. 34:00 And then from there, I came to Tampa and became a program manager. And basically every two years, I would always, every two 34:06 to three years, you wanna be looking for some kind of a, a, a promotion or lateral move, something to continue 34:11 to diversify your skillset. And I just kept taking every opportunity that was offered in front of me. I figured the worst case, if I, if I failed, 34:17 I could just go backwards or I just continue to do what I'm doing until I gained more experience. But essentially every two to three years, I was able to try 34:23 to take one step forward, either a promotion certification or a degree every single year for about like 15, 20 years I did that. 34:30 - That is such, so I, I hear two great pieces of advice, one of which you gave before when you were talking about 34:35 mentoring to either get a degree, a promotion or a certificate every year. 34:41 But I also just heard you say in a position, you should be there for two to three years 34:49 before you're looking for your next move, whether it be a promotion or at another or at another company. 34:55 Why is that? - Well, you figure, right? Let's just take anyone's career. Let's just take a 10 to 15 year career. 35:01 If, you know, let's just say I'm a system administrator and I do a system administrative job 35:06 for like 10 years or so. Granted, you're gonna be the best system administrator, you know, on the planet 35:11 or in your AO area of responsibility. But let's just say I do a system administrative job for three years, then I go do an information insurance job 35:18 for three years, then I go do a network administrator job for two years, for three years, excuse me. So now, so that's 10 years now I've done three different, 35:26 you know, functional duties essentially, you know, in the field of it. Now it comes time to get promoted 35:32 to the site leader, the project manager. Who do you think they're gonna pick? You know, they're, you know, being, you know, getting into management isn't 35:38 just about being really good in one functional area. It's about knowing about, you know, you need to know about finance, you need to know about operations, 35:44 you need to know about the technical side. You need to be able put it all together and then be able to make recommendations to your senior leadership. 35:50 But if you've only done one thing for 10 years, you know, are you doing a disservice to yourself? You know, I don't say, you know, I kind of use the phrase, 35:56 take every promotion that they offer to you, you know, but I, I think that there's some, it, it holds some value in order that the way you become, 36:02 you get to the C-suite one day isn't by being in one job for 10 to 15 years. It's about every two to three years, because think about it, 36:09 after about two years or so, you pretty much have mastered that skillset, so to speak. You know, you may be able to grow within 36:14 that skillset about two, three years. You've gotta mastered it. Now it's time to laterally transfer to the next thing. 36:19 And then you bring up a team behind you and you give somebody else an opportunity. But every two or three years, you should, you should be looking to, you know, you give your, 36:25 your company the first opportunity. Hey, I've been assistant administrator for three years now doing the same exact job. 36:31 I'd like to be assistant administrative manager, or I'm managing maybe a couple of people doing the same things I used to just do. 36:36 If your company can, you know, if they have the growth and the opportunity, then you stay there. But if not, should you consider, you know, 36:43 other pa greener pastures? Maybe, maybe not. But I think that about two to three years 36:48 that that's a good strategy for how long you should be doing a job. - That is really great advice, 36:54 and it's great advice coming from someone who clearly is running a mentor program very well, 37:03 leading other people to having successful careers. And also you have your own YouTube page 37:10 where you do something very similar. Is that right? - Correct. Correct. So I, I called it like a strategic 37:16 career building with Dr. Patrick. And what I do is I basically kind of teach the building blocks on building a, a six figure career from scratch to say, Hey, you know, 37:23 if you have absolutely nothing, or let's say even you're, you're transitioning from one career field to another, how do you build a, 37:29 how do you choose a career that's good for you? You know, maybe, you know, you can talk a cat off a fish cart, right? So maybe you're good for sales, you know, 37:35 maybe you enjoy tech, you know, tech, so maybe you should be, you know, a systems administrator or a network administrator, things like that. 37:42 Or you wanna work in AI or robotics, you know, maybe you have good leadership skills and you wanna get into management, things like that. 37:47 But how do you choose a career? How do you create a career development plan? How do you negotiate salary? How do you find career advancement opportunities, the value 37:54 of diversifying your career? You know, you know, who knows? You know, and 10, you know, I wish I could tell you 37:59 something today that's gonna be a good career 20 years from now, but no, nobody knows AI is gonna change everything. 38:04 So what do you do when you're unsure? You diversify your career. You know, I, I, I'm a VP of a company. 38:09 I'm an adjunct professor at St. Pete College. I've got my own LLC, you know, so that way if one day, 38:15 you know, you know, one, one business starts to kind of, you know, falter or wean or we lose opportunities, 38:20 I have something to fall back on. I'm not single threaded my career since, but I, I think that's a, that's kind of what I try 38:25 to teach some of the, the college kids that hey, you know, think outside the box strategically, think about your career, about where you wanna be, 38:32 not just today, but five years from now, 10 years from now, you know, and put in the work, you know, you know, you know, 38:37 part of that discipline lifestyle is, you know, okay, you can do odd end jobs and never really focus on a career, 38:42 but I, I don't, you know, I'm, I'm gonna be in Copa Cabana Beach for New Years this year, you know, because, you know, I enjoy my, my, my, you know, I work hard 38:51 and, and working, you know, a technical career that's rewarding that you enjoy, but that can be challenging. 38:57 So you can have the freedom to go enjoy vacations overseas, things like that. So, - So how do you balance that? 39:02 Because you're a vice president, you're a professional, excuse me, a professor, you're an entrepreneur. 39:09 I mean, the, you're an author. I mean, the, the list is, it goes on and on and on because you're using your own tactic, 39:15 which is every year you do something dynamic and then every two to three make some changes 39:21 and some moves, which clearly has been your path and very successful. So I could recognize and understand why you do that 39:28 and encourage others to do that for themselves. How do you, how do you balance all of that with life? 39:36 - You know, you know, the thing is, you know, I love what I do. You know, I love going to work and, and, and, you know, and executing on the challenge of, of, 39:42 of keeping my organization, you know, healthy and, and I'm responsible for, you know, up to a hundred people. 39:48 I'm, I'm like one of the, the second or third in command in my organization. So I have a, a responsibility to my people 39:53 to make sure that, that they're employed. And I, you know, actually I enjoy mentorship and giving back to people and seeing them be successful, 39:59 you know, and, and, and also I think it's important to, you know, name your price in life, you know, what do you want to accomplish? When do you want to, you know, retire? 40:06 What's the top position you want to be in life? And then, you know, go from there. You know, maybe not everybody wants to deal 40:12 with the responsibility of being a, a vice president or chief operations officer, things like that. Maybe you just wanna be a, a, an engineer. 40:19 Now, I don't wanna say just an engineer, but maybe you want to be an engineer, but you don't want to get into the management piece because you just enjoy the technical piece of it. 40:25 So name that goal, and then just write down the things you need to do to accomplish it, and then just spend the next couple 40:30 of years just, and, and the thing is not to bring yourself out, just maybe spend three months outta the year accomplishing one goal, 40:35 and then take the next nine months off. And then you kind of like, you know, you do a sprint, you catch your breath, and then you pick the next goal 40:41 for the next year, and you just kind of like slowly and methodically build a career. So I think it can be, it's, it's, it's, you know, you're, 40:47 you're able to do it when you don't try to burn yourself out and get it all done at one time. You kind of like space it out over the years. 40:53 - Right. How did that balance help you while you were at University of Phoenix? 40:59 Because I heard you say that when you were in the military, you were grateful that this is a company that you could 41:07 see a book online as opposed to having to wait however long it's gonna take to get to Baghdad. 41:12 Right. That's it. But you've made it all the way to your doctorate. So tell us about your educational path 41:20 and your, your story with University of Phoenix. - Right. So, like I said, I think the year was 2006 slash 41:28 moving into 2007. And I knew I needed to go back to college when I became a contractor. You know, like I said, university of Phoenix was the only 41:34 university that had PDF books at the time. So I enrolled, and the benefit of, you know, being able to do the University of Phoenix online program is I was able 41:41 to still work full-time and then do my homework on my time. I could, you know, get off work at, you know, five, 41:48 six o'clock in the afternoon and then start on homework. Or I could do homework before, you know, I went 41:53 to work in the morning, I can do it during my lunch break, or I could wait for the weekend and knock out all of my assignments. 41:59 So it gave me the freedom to continue to build my career year by year. So every year I'm gaining another year 42:05 of experience gaining another promotion at work, all while getting my bachelor's degree simultaneously. 42:10 And because I didn't have to go into a brick and mortar, which brick and gonna a brick and mortar class is obviously, probably still the best way to do it. 42:15 But because I didn't have to go into a classroom physically, I was able to, you know, knock out those, 42:20 those degrees just a little bit faster because I was able to do everything at the same time. And it's just, hey, for the next three to five years, 42:26 you know, especially, you know, take advantage of your vitality as well. You know, I'm, I'm, I'm almost about to be 45 here myself here in March, 42:32 so I'm slowing down a little bit, right? But when you're young and you're energetic and you, you know, you've got spring, you got those spring chicken legs, you know, you know, 42:39 get out there and get to work, you know what I mean? And, and, and, and be motivated and be excited and, and take advantage of being young 42:45 and be able to, you know, multitask a little bit. You can go to work, you can chew, walk and chew gum at the same time. 42:50 Go to work, you know, go to school, you know, know that you'll do a couple years of that and then you'll be, you know, 42:55 you'll be rewarded at the end of it. - I have fighting words for you 43:00 because we are still spring chickens. I'm 41, and I, I tell my husband all the time, he's like, 43:07 are, babe, are you a summer chicken yet? No. Right, right, right. I think summer chicken is around 50 So we are still young 43:16 and vibrant and ready to go. And I know that you are because your drive is so impeccable. 43:21 Do you think it is in any way slowed down? Because it doesn't seem as though that's the case? 43:27 - No, absolutely not. You know, I think, I think the key is, you know, what do they say? Your health is your wealth. You know, you've got 43:32 to do your best to try to eat healthy, you know, do your best to try to exercise. If it's just walking best you can, 43:37 because, you know, I think, you know, and I think the military really kind of understood that, you know, you really, I really didn't think about that back in the day, but you may, 43:43 there was a reason why it was a requirement to work out every day at six o'clock in the morning and, you know, kind of build that 43:49 organized structure about yourself. You know, you ever notice that? Like when you, when you're not able to get to the gym, you're a little bit tired and groggy, 43:55 your brain doesn't work well, you just get tired quicker. You know, there's definitely, you know, health benefits 44:00 to your mental state when you are exercising and you're living a healthy life. So I, I think that, you know, just trying to stay healthy, 44:07 trying to stay motivated, being exciting about life, you know, keeping good people around you, you know, to keep your spirits up, you know, those, 44:14 those are the things that keep you vibrant and happy and see the world, you know, there's just so much out there and so much to accomplish. 44:19 You know, pick some, you know, grand audacious out of this world goals and see if you can accomplish them. 44:25 - Absolutely. I, what, what would be the worst that could happen? You could accomplish them, right? 44:31 - Right. You can compliment or, you know, you don't, and then, okay, I tried, you know, and then that's it, you know, and then where, you know, 44:36 okay, at least you, you at least you put your, your hat in the ring, you know? But, you know, back to your point, you know, I, I kind of, 44:41 I, I wanted to get the bachelor's degree. I got the bachelor's degree in it, and then I, okay, you know, I need that. I knew I wanted to get the master's 44:47 because I knew everybody was getting a bachelor's at the time, at least back in the States. So that would give me that extra competitive edge 44:53 by getting the master's in business. So I got the master's in business and then I was, you know, obviously I went, that was like a four year sprint to kind of finish that. 45:00 And I said, okay, lemme take a little bit of a break from, you know, pure academics. And I went and got like the project management profession 45:06 certification, the C-I-S-S-P, the certified information system, security professional certification. 45:11 And then I kind of took a break off that, I think it was 2014 was, at the time I was working as a contractor in Kuwait. 45:16 I said, you know, lemme just go ahead and just try, you know, I'll just, you know, try to start, you know, doing one class at a time 45:22 and really try to work my way through it. And four years later, I, I graduated, finished. 45:27 - Well, can congratulations. That is a huge accomplishment. 45:32 I am in my second phase of my doctorate and my doctorate in management here at University of Phoenix. 45:38 - Okay. Yeah, go - Ahead. And so I haven't, I, I'm starting my first chapter in this, in this class. 45:45 So I've got, I'm a little nervous, but I'm excited about it. But I just, I love what you said, obviously, you know, reach 45:53 for the stars, fall in the clouds, but you, you said imposter syndrome, 46:00 you are not alone in that at all. And I love that you've just been so open 46:06 and transparent about it. And I, I want our viewers to hear this part in particularly 46:11 because when I started my doctorate, or prior to starting my doctorate, 46:17 when I had the opportunity to go back to school here at University of Phoenix, I was going to get my, another master's. 46:23 And I was like, I think I'll do it in psychology. And my old boss, I called him as I do with all of my career 46:31 decisions because he like you to others, is my mentor. And so I was like, Hey, 46:37 I'm thinking about getting this degree in psychology and I, and I think it'll be helpful for what I do in marketing, 46:42 so I think it's a good idea. And he was like, why would you get another master's? I was like, well, the other opportunity would be to get my doctorate, but I'm not a business leader. 46:49 - Right? Right. - You would've thought I told this man something horrible because he was like, what are you saying? 46:57 And hearing his like, belief in what it is that I could do, had me immediately the next day sign 47:06 up for my doctorate. And like I said, now I'm in in phase two, but imposter syndrome can kill joy 47:15 and can and kill momentum. Can you speak to me and, 47:20 and the viewers about feeling imposter, imposter syndrome or seeing others do the same? 47:28 And then just speaking about it as a vp, knowing what it is, where you are now and where you've come from, 47:35 I think it'll be powerful for the viewers. So could you give us some, some of your thoughts on imposter syndrome? 47:41 - You know, I would honestly say that throughout my entire career, I probably had some form 47:46 of imposter syndrome with every single job that I had, every single promotion I was gonna take. I mean, 'cause you think about it, you know, 47:52 let's just say you're a help desk technician and you wanna become a help desk lead. You've never done that job before, so you don't know if you can do it. 47:58 You've seen people do it, some people fail, some people succeed. And, but it just seems like this whole other world 48:03 of management and responsibility and human resources tasks and things like that, that you have no idea what's going on. 48:09 And you just think in your mind that I just dunno if I can do this. And it can be extremely debilitating 48:14 and I can't lie, you know, I think the biggest, most, you know, you know, re me memorable moment when I had 48:21 impostor syndrome was when, you know, I went from being a, a project manager, IT manager in Hawaii when I moved 48:27 to Tampa to take my first program manager job. I mean, being a program manager for a duty company is almost like being knighted. 48:33 You're almost joining, like the junior executive brings, and this is when, you know, you're, you're dealing with big time money, you're dealing with 30, 40, 48:39 $50 million contracts and you know, one decimal point off, and you just cost the company thousands of dollars. 48:45 You know, you're responsible for, you know, 50 employees and all their wellbeing. You know, you've got a government customer, 48:51 you've got contractors that are providing services, and you've got to be the liaison, the network, all this stuff together 48:57 to provide a hundred million dollars a year service to somebody. And you're like, whoa. And I can remember, and I'm just gonna, I'll be frank, you know, I was actually, 49:04 I was actually dating in a relationship in Hawaii, and I was thinking about, you know, wow, I, I'm getting offered an opportunity 49:10 to interview for this job. If I do take this job, do I try to bring the person that I'm 49:15 with, with me to Tampa and I had imposter syndrome? I'm like, I don't know if I can, because I, what if I don't make it? 49:20 What if they fire me the next day? You know, this is the, you know, these program managers are, are the, the most excellent professionals in the industry, 49:28 and I don't know if I'm qualified to even do that. I could get there three months later. And they're, they're all gonna, you just think someone's 49:34 gonna discover that you're the most incompetent person in the world, and they're gonna be like, how did you get here? What are you doing? Go back where you came from 49:41 and you feel that way. And then you, you get in, in there and then the first two or three months that you're up, you know, you're learning all these new concepts, you're learning 49:48 how the structure works, and then you just kind of start, you start getting a little easier. And I think that the, the key is, is that it, it's okay to, 49:55 it's okay to like, feel that little bit of insecurity, but you just gotta lean into it with experience. You do it enough times and you'll get better at it. 50:02 But it's definitely a real, I believe it's a real thing and, and I, I've had it every step of the way in my career. 50:08 You just gotta fight through it. You just gotta know that it's gonna come, you're going into new territory, you gotta learn a lot of new things, 50:14 but you just gotta focus and put your all into it and then let the chips fall where they may. And then one of the things I've learned is 50:19 that you actually get better at learning as you go on. So I would say that, like, for example, right? 50:24 My, my GPA and my, for my bachelor's degree was like 3.0 or 3.2 or something like that. 50:30 Then for my, my master's, it was like three point, like maybe five or six. And then for my doctorate, it was like 50:35 three point, like eight or nine. So you, you go, you almost kind of get better at learning and better at adapting 50:42 as you go along when you kind of gain that experience. So it's just something that I believe is real. It's there and you just gotta fight your way 50:48 through it and just never give up. All we all you have to do, as long as you show up the next day and you show people that you're putting a good forth effort 50:55 forward, then they're always gonna work with you. People are gonna mentor you and get you where you need to be. And you can learn more by listening than by talking. 51:01 - You could learn more by listening, then talking. 51:06 I've as the host of this podcast, which is incredible within itself, that I get to meet 51:13 so many overwhelmingly and high achieving alumnis, 51:21 but it's in a selfish way. I am learning so much from every single person, 51:28 including yourself. So thank you for sharing that, and I love that bullet. - And here, and here's what happens, right? 51:34 You know, sometimes you'll walk into a meeting and you'll have, let's just say for even for myself, right? I'll be working with a bunch of brilliant masters, master's, 51:42 bachelor's, doctorate degree engineers, and they're talking engineering language, and I have no idea what they're talking about. 51:48 And what the, what people will likely do is they'll just say something that provides no value to the conversation, just 51:53 so that way they're not feeling uncomfortable, like they shouldn't be there. The key is just, just sit back and listen and where you can provide value to 52:00 that conversation you added. But if you can't provide value to the conversation, just listen, take note 52:05 and maybe take task, help out, be be a support at as best as you can and move out. 52:10 But, you know, just, it's just, you learn so much more by listening and then, you know, you'll just get, you'll, you'll gradually improve that skillset. 52:18 - So you have so many careers that you have 52:23 been excellent at, one of which you currently are in your vice president position. 52:31 Tell me more about that, how you got there. - So essentially I'm a vice president of program management, 52:40 essentially, you know, I work for a department of defense company, and we basically build tactical satellite and terminals, antennas 52:48 for the Department of Defense. And what my job is, is I'm pretty much on, I'm on the senior staff. 52:53 I basically am the, you know, the, either the number two or the number three, you know, advisor to the president of the organization who's in charge 52:59 of running this essentially a hundred million dollar a year company, plus or minus. And my job is to advise him in, in the regards of, you know, 53:06 project portfolio management, you know, we have government contracts with the customer, and I'm, I'm here to advise him to, you know, hey, 53:12 in regards to executing on this contract, per the customer requirements, this is what we need to do. This is what I would advise. 53:18 And I help him actually run the organization. You know, we've got like internal, an internal research and development team, engineering team 53:24 that are building new satellite technology for the Department of Defense to use. We have an, an operations floor. 53:30 We're actually literally building the satellite antennas from scratch, you know, in order to deliver to the customer, 53:35 you know, on schedule, you know, you know, at cost, you know, per the scope of what they're ordering 53:41 to execute their mission, you know, globally essentially. So essentially, I, I manage a pro, you know, 53:47 A-A-P-M-O-A-A, a program management department where essentially I've got, you know, two directors that report to me. 53:53 I've got a couple of program managers, and we essentially, you know, manage every help, manage every aspect of the organization and are, 54:00 and to, you know, understand, to ensure that we successfully execute, you know, on our mission, 54:05 you know, for our, our owners, for the owners, for the, you know, the, the senior leadership, the corporate leadership, things along those lines. 54:11 So as VP of program program management, you know, I essentially make sure that you know, hey, are, you know, 54:18 strategically, are we executing to that mission? You know, are there any benefits that we can gain? Hey, we're doing the satellite systems, 54:25 are there opportunities to get into new markets and provide other services for the Department of Defense, for international partners? 54:30 Things along those lines. So, you know, you've got project management where, hey, you're gonna buy and sell one cell phone to a person. 54:36 That's a project. You've got program, if you've got a cell phone and you've got a computer, you put those together, that's a program. 54:42 How can I leverage those two businesses to gain benefits from them? Then you have a portfolio, which is almost like organizational strategy. 54:48 How do I get, you know, the governor, or not the governor, but our, our congressman to, you know, you know, 54:54 allocate monies to certain defense, you know, programs or, you know, in order for me to probably go 55:00 after that kind of funding, but strategically, how do you, you know, you know, work in your industry essentially, you know, that's not exactly it, 55:06 but it's essentially along those lines. And I've worked my way up from being the, the help desk guy. Literally, I started from being a help desk guy 55:12 to the manager, to the project manager, to the program manager, to the, the, the director, to the vp. 55:17 And I've basically been through every level of it and to now BRM, and I've been a VP for about almost four years now, coming up on four years. 55:24 - I imagine it was a goal at one point. - Yeah, absolutely. You know, it's funny, I can remember being a, a country manager in Afghanistan, 55:31 and I got invited to Stu Guard Germany where my program management office was, and it was like led, it was like a big Colorado, 55:38 imagine being in like New York City and you're seeing some big, you know, luxurious, you know, office tower, and you walk in there 55:44 and you see all the cubicles and everybody's dressed all professional, and I'm a guy from the field wearing cargo pants and a polo 55:49 and a jacket, and I'm in Germany, and you're just kind of walking in that office and you're like, wow, you know, my one day I wanna be able to work into a program management office. 55:55 That's, that was my dream one day back in, what, 2012, I think I wanted to be part of a program management office where wanted to gain those ranks 56:02 and was kind of working on the degrees and the search back then. And then now to be, to have actually walked in that office 56:07 and seeing that big time b VP running that organization to actually being the, the person that's actually in the B position. It's just definitely a amazing journey. 56:15 - Wow. That is an amazing journey. You wrote it down, you made it happen, and you are a VP now, just as you said you would be, 56:24 so that clearly shows that your, your pattern is working along with that you're a professor. 56:34 - Absolutely. So, yeah, so just, you know, kind of on the side, you know, actually I'm an adjunct for St. Pete College, so pretty much I, I work 56:40 as an online professor and then also for the university, I'm also the chair of the mentorship program. So I think like the IT program for CCIT College 56:48 of Computer Information Technology, we've got about 8,000 students. And what we did was we created a mentorship program to say, 56:53 Hey, for any of the students that want a mentor, you know, basically submit your name and your information, 56:59 and we're gonna pair you with an industry professional in that industry. And for the semester, 57:04 you're gonna have weekly calls with that person. You're gonna create a career development plan, you're gonna choose your career, you're gonna, you know, 57:09 you know, write down your goals on where you wanna go. You're gonna get advice from someone in your field that's doing what you want to do one day 57:15 and you're gonna get someone to mentor you. And what my job was, like I said, I created basically that online digital training program, 57:21 and every student that signed up for the mentorship program, I gave them free access to it just so they can watch the videos 57:26 and get some of those basic frameworks on how to build that career. So, you know, I just kind of, I worked with the dean 57:32 for the school of computer science for s college, and we just kind of basically support the students and every semester I'll get like maybe four 57:38 or five students that'll have like weekly calls with them and kind of just mentor 'em and kind of help move them along their path. 57:44 - And you provide your program to them for free, - Correct? Yeah, - Impeccable. 57:50 Impeccable. I love your heart for people. I think that being a, a, a servant leader, 57:59 having a good heart for people and wanting others to achieve as well, like not the crab in a bucket concept, right? 58:07 - Right. - I've, I've said this before, every alum that I've interviewed thus far 58:15 has the same mentality, and they're all very happy with 58:20 where they are in their career. And to others, I'm confident would be seen as successful. And that's, that is how I personally view to them. 58:27 And I think that truly when you have that heart, it's almost impossible for you not to be successful 58:34 because you're working so hard on ensuring that others are set up for great success, 58:41 that you're also aligning yourself to that same success. Would you agree with that? 58:46 - A absolutely. You know, it's almost infectious. You know, I can remember being the kid running around, you know, Vacaville, California, and, 58:53 and the, the parents in the neighborhood, whether it was a baseball coach or you know, a teacher or just a parent in the neighborhood that would take me in 58:58 and teach me little life lessons, you know, every step of my career. I've had great, amazing mentors. 59:04 Actually, I dedicated a chapter in my book to mentorship, and I think I probably outlined maybe 20 mentors that guided me along the way. 59:10 Gave me my first job opportunity, would talk to me every week about being a good leader and a manager and what it meant to be a good 59:16 man and different things like that. And, you know, it's infectious when other people do those things for you and you saw the value that you got from 59:23 that mentorship and where it brought you in life, you want to give that back. You wanna pay that forward. So I just always make it a point, any, anytime, 59:29 any opportunity I can to, to part some wisdom on, on a young person or anybody that's, that's looking for wisdom. I definitely do my best to give them my opinion 59:36 and, you know, they can take in the good and throw out the bad. You know, they, you know, take what advice I have to offer, use the good parts for what their mission is in 59:42 life and, and move forward. - Have you ever been to one of the doctoral colloquiums? 59:48 - I have not. I have not. - Okay. I'm gonna, I'm gonna suggest that you come, 59:54 because I think that you would be an impeccable speaker and encourage a doctoral student. 59:59 So I, I'm gonna have to make that request because a lot of these bullets that you've shared 1:00:07 would really be helpful, not only to those in the room, but those that would be listening as well. 1:00:13 So I would definitely share that, share that. Speaking of you creating programs, 1:00:22 you are an entrepreneur as well, and we chatted for a bit about your YouTube page. 1:00:27 Tell us more about your company. - Yeah, so my, my, my company's name is Professional Career Transformations. 1:00:35 And what I basically did was, you know, what I did was, you know, I kind of, it was, it was kind of an epiphany moment, 1:00:40 but you know, I think I had become like a vice president of a comp of tam of my company, Tampa Microwave. 1:00:46 And, you know, I kind of like, kind of woke up thinking, you know, where, you know, start just reminiscing back where I started and all the challenges 1:00:52 that I had when I was a youth and how, and I was like, how the heck did I get here? And I was like, you know, lemme write this down. You know what I mean? Because, you know, it's one 1:00:59 of those things where I'd always mentored people's careers along the way, you know, when I was a manager, a project manager, a program manager, and I was like, you know what? 1:01:05 There is a framework, some actionable steps that people can take that at least give them a basic framework to kind launch their career. 1:01:12 You know, just, you know, only stay in a job two to three years before you promote or transfer, you know, you know, get doing, 1:01:18 accomplishing one task per year, you know, kind of getting organized with your career. So I kind of said, you know, and everywhere I would go, I would always see people 1:01:25 that would wanna reach out to me and, and get that piece of tutelage. So I said, you know, why don't I turn this into a digital 1:01:31 program to where I can record it one time and then I can basically put it on webs on a website, you know, you know, for essentially, you know, for purchase 1:01:39 or, and for, you know, to, and to offer to people, you know, so that way, you know, you're not, you, you have it professionally recorded. So what I did was I went 1:01:45 to a company called Thrive Course Studios. They're actually a professional digital course recording company. I went out to Oakland, California, 1:01:51 and I actually filmed two courses out there. Part of my, my LLC is I also teach executive training as well. 1:01:57 So for example, I teach like conflict resolution to Pinellas Suncoast Transit Authority, you know, so the people that drive the, the, 1:02:03 the Sun Runner buses here in Pinellas County also teach communication and strategic planning. I'm gonna be teaching leadership courses. 1:02:09 There's so many academic en endeavors you can get into for training that you know, that you would 1:02:14 otherwise not know are there. So just kind of, you know, just something that, you know, I'm doing part-time, just kind building it, you know, 1:02:19 your own, you know, my own LLC on the side, you know, just in my humble opinion, I think everyone should have an equity stake in something, 1:02:27 you know, something that you own, a small business that you own, that you, you know, you, you put your blood, sweat and tears into and you, 1:02:32 you can reap through awards as well. And it just teaches you how to run a business. It's, it's been an educational path for me as well. 1:02:37 - So you have your own LLC and obviously you're using these courses 1:02:43 to help people in a multitude of ways, which I was unaware of, that it was also from how to be a CEO to also how 1:02:50 to improve your career. - Absolutely. So how do you know if you're entry level, if you're coming out? 1:02:56 So basically what I structured, I said, Hey, if you're coming out of college, this is how you should, you know, use your college years to gain the maximum amount 1:03:02 of either search credentials while you're in college and then enter the workforce. If you're coming outta the military, these are your advantages from being in the military. 1:03:09 You're veteran status, you worked around multimillion dollar companies, these, you should be trying to become a government contractor if you can. 1:03:15 That's how you get your first footing into the civilian world. If you're already a manager at some level, how do you transition from being a manager over 1:03:20 to getting into the, the, the, the junior executive level? How do you kind of move to the next level, things like that. And then get into more of the, okay, 1:03:28 now you wanna start your own LLC, this is how you do it. You know, Hey, you know, how do you create supplemental 1:03:33 and passive income through, you know, e-commerce or digital courses or writing a, a book? 1:03:38 You know, this is the process for, you know, you know, organizing, publishing and writing a, an ebook essentially. 1:03:44 Things like that. So just basically, you know, anything I could think of that was in my brain, I kind of wanted to put down a paper and record, 1:03:50 and that way I can have it, you know, always there that I can always share it with people either through my YouTube channel or through the university itself. 1:03:56 - Okay, well, time for me to be selfish. You have these incredible skills. 1:04:01 I have a career and a LinkedIn. Would you mind giving mine a glance 1:04:06 and giving me some feedback? - Absolutely. - Awesome. - Absolutely. So actually over here, 1:04:14 actually I've got your LinkedIn here. Actually, I'll put it on this side over here. 1:04:19 So first of all, your LinkedIn looks amazing. I definitely love the banner. It one, it it really, what's that quote from? 1:04:27 Was it Jim Collins from the book? Good to Great. You know, the, the first goal is to get the right people on the bus. 1:04:34 It doesn't matter what they're, you're gonna have them doing, just get them on the bus and then you can figure out where you're going from there. 1:04:39 You just look like one of those people that, hey, this is the person that's gonna come to our organization and gonna be, you know, you know, a, an, you know, an asset 1:04:47 to the organization, someone that we wanna work with. You're representing the University of Phoenix brand. You look like a a five star professional first thing. 1:04:55 I obviously see the university there. And then I remember I got down here to your, your ex your experiences. 1:05:01 You know, it looks like you've held some, some major positions, right? You're the podcast host, your, your manager 1:05:07 of digital campaigns, small business owner. This looks like someone that can not only come into my organization and execute, 1:05:12 but they can also train other people as well. So your professional experiences is perfect. And it looks like you've been, you know, at each position 1:05:19 for, you know, a couple of years, two to three years at a time. You know, if you have someone that's bouncing around every six months, that doesn't look good, right? 1:05:25 That looks, that looks like they're, they're, they're getting to an organization, they're not jelling with the team, and then they're moving on 1:05:30 to the next opportunity. Not to mention, not only have you worked for organizations, you actually had your own small business, 1:05:36 which means you kind of understand both sides of it. You understand profit and loss, you know, buy from oneself for two as opposed 1:05:41 to someone that's never had to look at the financials, you know, who's just worked for an employer. 1:05:47 Your, your obviously your images look amazing. Creative director, managing director, the director, 1:05:53 title media director, that looks good. Obviously University of Phoenix. The fact that you've continued with your, you, you've, 1:05:58 you've, you've done continuing education. You've got your, your bachelor's, your master's, you're going for your doctorate degree. 1:06:04 That means you're continuing to learn and grow within your organization. I mean, and not to mention that just makes you a much more valuable, let say, you know, 1:06:11 you always should improve the knowledge worker. You know, it makes you that much more of a valuable asset. You're the type of person that I could hire, 1:06:17 and I know that you're a potential is endless. You, you, even if you hired a, a, a mid-level team lead, 1:06:22 you could be CEO of the company one day because you've got that aptitude, you've got that dedication to your education, everything you've done. 1:06:29 So I would call this a, a five star LinkedIn profile. I would be sending you a message trying to get you set up 1:06:34 for an interview as soon as possible. - Thank you. You know, honestly, I work really hard on that 1:06:41 LinkedIn page, and I really appreciate your feedback. I know that our viewers could probably use 1:06:49 that same feedback if they were to reach out to you. Is this something that you would be able to do 1:06:54 for them in your program? - Absolutely. Matter of fact, I actually, that's one of the, the weekly lessons. 1:06:59 I, you have them do their resume and then take those bullets and add it to their LinkedIn and give 'em like a full review. So I absolutely would review people's resume, I mean, 1:07:07 LinkedIn's and ensure that, you know, 'cause your LinkedIn is like your, your public pro profile. It's your, it's your signature to the world of who you are 1:07:14 as a brand, as a person, as an employee. And it's very, very important that you, you know, 1:07:19 take it serious and put your, your best foot forward. The, you know, it's, it's the new way how you represent who you are as an employee. 1:07:26 - It is. And our, we have a, a really incredible director of social media, I believe she's a senior director 1:07:32 of social media. And she said that typically in search, when people are searching your name, 1:07:38 LinkedIn is like the top, the three to five, that popup. So with that being the case, you definitely want that 1:07:46 to be the best that you could possibly make it. I also wanna say that when you read through my profile, 1:07:54 you were so dead on about like who I am, that it's 1:07:59 clearly you're, you're, you're great at what you do. But I was a little taken back, like, wow, how did he get all 1:08:05 of that from just what, I mean, I guess maybe, 'cause I look at it all the time, but something 1:08:11 that I think is, oh yeah, these are just little notes about what it is that I've done at work. 1:08:16 You think that we should definitely be sharing this information, putting this out so that people can then 1:08:23 read it all at once and then come up with a thought on how we could be helpful to their institution? 1:08:29 - Yeah, absolutely. Because well think about the liability of you not having this information well organized and well put together. 1:08:35 I have no idea now who you are. You know, you could be a great employee, but I would never know because you've got like a, a a, 1:08:41 a kind of like a, a gloomy, cloudy, unprofessional looking photo. You know, you're not proud of the organization 1:08:47 that you're working for, so are you gonna really, you know, my, like our ethos is connecting heroes, protecting lives. 1:08:53 Are you really gonna be about the brand of the organization? Things like that. So this just really says 1:08:58 that you're a team player and things like that, and you could be a team player, but if, but if nobody knows it, then do you, you don't exist And, 1:09:06 and this, and, and, and it's, you know, you may exist to your small circle of people that know you intimately, 1:09:12 but the world is out there. You know, there could be a company in Dubai that's looking for this five star professional that wants 1:09:18 to pay you a gazillion dollars, but they don't know you're there because you're not publicly represented. And then that's the value of, of social media in general. 1:09:25 And I'm an, I'm an old head too, right? I'm still kind of catching up on, on myself on it when regards to, you know, some of these social media platforms, things like that. 1:09:32 But that's the value you get here. You're, you're gonna get a look, you're gonna get a phone call back and taken seriously as someone that could be equally 1:09:39 as qualified as you and doesn't have that profile, they would, you just pass through their profile and wouldn't think twice. 1:09:46 - Thank you for that. I, I think that that's really great feedback and the accessibility for people 1:09:54 to be able to work with you to polish that first look, right. 1:10:00 - Right. - Has to be just an unparallel opportunity 1:10:05 to be seen as a leader in their organizations. So 1:10:10 - Absolutely. - That's, I I love, I love that that's what your company does. 1:10:16 What if they didn't want to take advantage of your services, where would they go? You - Can go to amazon.com and look for the book. 1:10:22 Lucky to be here, you know, my whole life story and lots of good lessons on how to build leadership 1:10:27 and find success in your life, things like that. But yeah, definitely have a a, a decent digital footprint myself. And yeah, I look forward to working 1:10:33 with anybody that may be interested. I definitely have a, a lot of good wisdom to share things along those lines, so. 1:10:38 - Oh, well that is clear. Thank you for just sharing your incredible journey 1:10:45 from your childhood to your, your journey with the military 1:10:50 being awarded the Purple Heart and still thriving and driving all the way to achieving your goal 1:10:58 to vice president, author, professor, and entrepreneur. 1:11:04 Thank you so much for just giving us a glimpse in on what that looks like. 1:11:10 - Absolutely. Thank you so much for having me. You know, it's a, it's a podcast like these that, you know, you never know what young person 1:11:17 that's having a difficult time in life may get to watch something like this and, and relate to it and or someone that's getting ready to turn that corner 1:11:24 that's at University of Phoenix or out there in the community that it, this could help so much. So thank you for giving me the opportunity to, to be 1:11:30 of service to your audience. So thank you so much. - Of course. So the floor is yours. 1:11:36 If there's anything you wanna make sure that our viewers take away from this episode, what would that be? 1:11:43 - You know, I, I would say that, you know, live life with gratitude. You know, attack it vigorously, you know, make you know, 1:11:51 bold and audacious goals for yourself in life and, and, and, and, and live life unapologetically on your terms. 1:11:59 And, you know, be a good person and look out for the next man and, and be a good mentor 1:12:05 and a good role model and things like that. You know, you know, give your best in life and, and, and, you know, things will, good things will happen. 1:12:11 So, like I said, you know, you know, luck, you know, let's say, you know, fortune favors the prepared, you know, the people that work the hardest always seem 1:12:18 to be the luckiest, you know, if you put in the effort in life, you'll definitely get the return. So, and it's definitely rewarding on, on the other side, 1:12:25 you know, you'll definitely feel much better about yourself. So, you know, just good luck to everybody and, and if you ever need anything from me, lemme know. 1:12:30 You know, it's funny, there's a, there's a quote I heard today. It said, I can't remember, I can't remember who it was, 1:12:36 but it said, you know, you know, a bottle of water costs $1 in the grocery store. It costs $2 at the gym, it costs $4 at the airport 1:12:45 and it costs $7 at, you know, on the plane. You know, and it's the same exact bottle of water. 1:12:52 You know, sometimes in life, you know, you know, you know, you know, you know, sometimes you need to appreciate yourself 1:12:58 'cause maybe you are the right person. You're just not in the right location, you're not in the right position. Sometimes you may be valued at a dollar over in this 1:13:05 location, but you move somewhere else, take another opportunity and someone will value at seven. You know, just always be willing to move 1:13:11 to the next opportunity if you can because you, you know, the next place may value, will value you. So that's always a good piece of advice, right? 1:13:18 - That's an excellent piece of advice. So know your value and know that another company's willing to pay you for it. 1:13:25 - Right? Right. Absolutely. - Okay, we are gonna move on to rapid fire questions. 1:13:31 One of my faves. So let's find out first a book that changed your life. 1:13:38 - Oof. I would say positive intelligence 1:13:44 by, I, I can't remember the author's name. Shazad something, it's actually in my book. 1:13:50 But positive intelligence, basically, don't let your mindset set saboteurs sabotage you in life. 1:13:57 Always think positive and build your positive, almost like iq in order to always have confidence in 1:14:03 yourself to accomplish the mission. - That's good. Early bird or night owl? 1:14:08 - Definitely an early bird. I get up at like six o'clock every single morning. Whether it's the weekend or not, just 1:14:14 after the five, six years in the military. You just get used to it and you know, so I try to go to the gym in the morning, try to do everything so 1:14:20 - Early, everything in the morning. Oh my goodness. I think all military people are morning. - Yep, absolutely. - What is your go-to productivity hack? 1:14:30 - Ooh. I would say the reward. 1:14:35 What's, what's the word phrase I'm looking for almost like the reward method, so to speak, right? So let's say I need to study for like a p and p exam. 1:14:42 You know, you could sit there for four hours and just stare at a book, but then you'll, you tire yourself out. What I do is I'll read like five pages 1:14:49 and then I'll reward myself with a YouTube video. Then I'll read another five pages and reward myself with like, maybe I'll go to the gym 1:14:54 or go get a bite to eat or something like that. But basically use the reward method when you're studying for exams. 1:15:00 You know, don't try to do it all in one sit. 'cause you can only, well I think you can only sit down for like an hour or so before you stop 1:15:05 pretending information anyways. But break it up with some kind of reward. You know, treat yourself, you do something good. 1:15:10 You do, you do you do some kind of piece of knowledge or reading or literature. Treat yourself with something that you enjoy 1:15:15 and that'll help you get through, let's say a 300 page, no dry book, so to speak. - Oh my goodness. So treat yourself. I love that hack. 1:15:25 Best advice you've ever received? - Ooh, best advice I ever received was from my Uncle Willie. 1:15:32 If you wash your car, it runs better. You ever think about that? If you actually, 1:15:37 you ever have like a dirty car and then you take it to the car wash and you wash it and it just kinda like, feels like it just drives better. 1:15:43 And like, I did not get maintenance on this car. It just runs better. Well, the same thing applies to people. If you dress nicely, if you're well groomed, 1:15:50 you just run better. So if you wash your car, it runs better. And that's a good piece of li advice for life. 1:15:57 - That is an excellent piece of advice because my, like, you know, counselors will even tell you, 1:16:02 my actual counselor told me, get dressed up and go outside. You'll just feel better. Just try it. And it's so true, 1:16:11 - Right? The aura, you get back from people, people look at you and they smile 'cause they appreciate the effort you put in. You're an attractive looking person 1:16:17 because you're well groomed, you're well dressed, or if you walk outside looking sloppily, how do they look at you? They're like, yeah, you know? So, you know, you, you know, 1:16:24 it's, if you wash your car, it runs better. That's just, I don't know why it works like that. - If you wash your car, it runs better. That's good. 1:16:30 What's your favorite go-to karaoke song? 1:16:35 - Oh, do not do karaoke. I try to not sing as much as possible if I am randomly working in the 1:16:43 Philippines on a work project. 'cause it, it's huge out there. I, I'm trying to remember, I not very big 1:16:49 on, yeah, not very big. Probably something old school though. I, I, I grew up listening to like Gap Band D brand, 1:16:55 Isley Brothers, a lot of the old school r and b, you know, I mean, really grew up on that. Like every Sunday there was a barbecue at my house 1:17:02 and that's, you know, what we played, you know, I'm kind of, I miss the old Definitely big on, you know, some of the, the good old school music. 1:17:08 - The good old school. So what's on, what's on your cookout album, on your cookout playlist? Oh boy. 1:17:13 - Oh yeah. A little bit of Rick James. A little bit of Prince, like I said, gap band. Jazz band, cool. 1:17:20 In the gang, you know, a little bit of, you know, run DMC, the old stuff. Yes. You know, definitely a 1:17:25 lot, lot, lot of old school music. Yeah, absolutely. A lot of, yeah. - Can't go wrong. A little Al Green. Gotta have Al Green. 1:17:32 - Oh, little, yeah. A little Al Green, Teddy Pendergrass. There we go. Yeah, you name it, you know. - I love it. I love it. And lastly, your personal motto. 1:17:44 - I Mm, I would probably say, don't really have one off the top of my head, 1:17:50 but I would definitely say work hard, play hard, you know, if, you know, reward yourself. 1:17:55 If, you know, if you're going, I think you can create a good balance in life. You know, if you're gonna go out and you're gonna try 1:18:00 to finish your degree, you know, obviously do everything responsibly, but, you know, treat yourself with a, a, a good weekend away 1:18:08 where you're, you know, where you, you go on a vacation where you know, you know, you can't take it with you. 1:18:13 Right. You know what I mean? Go take yourself to Ruth Chris, and, and buy yourself a steak dinner just for you sometimes, 1:18:18 you know, always, you know, take good care of yourself. Just, you know, work hard, play hard, you know, and I think you'll get the most out of life. 1:18:25 - Dr. Horton, thank you so much for sharing your incredible journey with us. - Thank you so much. - That brings us to the end 1:18:31 of this episode of Degrees of Success. Don't forget to like, subscribe and comment. 1:18:38 I'm your host, Frieda Richards reminding you that your next chapter just might be your best one yet. 1:18:44 See you soon.

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When I was released from U.S. Army active duty, I dreamed of continuing my education. But school wasn’t an option. Then I found University of Phoenix.”

Dr. Patrick Horton, BS in IT, MBA, Doctor of Management

Purple Heart Recipient on Leadership, Education and Career Success | Degrees of Success™ Podcast | Episode 9


0:00 - Hello, and welcome to the Degrees of Success podcast. 0:15 I'm your host, Frida Richards. And today we have an incredible guest with us, Dr. Patrick Horton. 0:21 Dr. Horton is an entrepreneur, a professor and author, and a vice president. 0:27 He was also awarded the Purple Heart for being injured in battle. Please help me welcome Dr. Patrick Horton. 0:34 - Oh, thank you for having me. I appreciate it. I'm glad to be here with you guys. - Of course, of course. You know, we wanna learn more about you, 0:41 find out more about your story, so let's just jump right in. Tell us about where you're from, 0:47 what your childhood was like, and what your ambitions were. - Yeah, fantastic. Yeah, so, you know, 0:53 obviously thank you guys for having me here. My name is Dr. Patrick Horton. I'm actually originally from small town in California called 0:59 Vacaville, California. It's about 30 minutes outside, right in the middle of d Smack in the middle of San Francisco 1:05 and Sacramento, California. So kind of born and raised, you know, back in the day it used to be called, you know, 1:11 Vacaville means Cow Town, and now it's kind of a connecting city right in the Bay area between, you know, you know, right there in the middle 1:18 and grew up, you know, for the most part, like a normal, you know, small town suburbian kid playing baseball 1:25 as a youth, actually almost ended up playing professional baseball, you know, out of high school. I was one of the top baseball players in the state 1:30 of California, you know, in high school. My, originally my goal was to actually become an attorney. You know, I wanted to go onto Sacramento State 1:37 and go to law school and things like that. And then, you know, like most young people, you know, you have a little bit of, you know, you know a little bit 1:43 of trouble when you're young and you know, you kind of go through some growing pains. And then after that end up, you know, going to heal technical college 1:51 and getting like a, a certificate in electronics and associate's degree in computer science. And then from there, joined the military. 1:56 But, you know, essentially, you know, a normal kid, you know, playing sports, you know, living in sunny California was just a great place 2:02 to grow up in the nineties. Definitely miss that place too. So, and then went on to join the military and go from there. 2:09 - You said you miss it because you're currently in Florida, but you are from California. 2:15 I imagine you miss it a lot right now because there were a lot of hurricanes. - Yeah, absolutely. Yeah. 2:21 I mean, we typically, you know, every, every year you, you'll get hurricane season, you may get one or two, but because we're in the Gulf, it typically go 2:27 either south of us or north. But, you know, Helene came right through. And then with all the flooding, you know, I, 2:32 I was fortunate enough, I'm actually on Central Avenue in downtown St. Petersburg, so not a lot of damage, no power loss where I'm, 2:38 but everybody that's on St. Pete Beach or on the coast really, really got hit hard by the hurricane. So I was fortunate. 2:43 But the city is definitely gonna, a lot of, a lot of repair gonna be needed over the, over the years. 2:48 - Right, right. Well, we're happy that you are safe. My father's actually in Florida. 2:54 He was without electricity for a few days, I wanna say. It was like two days he was out of, out of electricity, 3:00 but blessed to where his house and everything was okay as well. So we'll take the no electricity. 3:05 - Absolutely. A lot of people were out, out for, you know, weeks at a time. So fortunate. 3:10 - Yes. So you grew up in California while in California 3:15 and growing up and, and then from there, I know that you went to the military. 3:20 What did that process look like for you? How did you make the decision to serve? - Well, you know, I, you know, 3:26 I actually wrote about this in my book, lucky to be here. You know, I said I had graduated high school and just like most young folks, you know, 3:32 you're just looking for your next step in life. You know, you're, you go from being a 17-year-old kid to an 18-year-old that's gotta make life-changing decisions. 3:39 So actually I'd gotten a, you know, a certificate in electronics and associate's degree in computer science. I actually went to a trade school initially, 3:45 and then I, you know, one of the things that the trade school taught me was to make a business decision, you know? Right. You know, early on is like a 18, 19, 20-year-old, 3:52 you know, most kids were in college going to college parties. I was going to a technical school five days a week learning 3:57 about ec, ac, CDC, electronics, semiconductors, how to build computers, things like that. So I kind of start, I, you know, I was obviously, 4:04 I had an associate's degree, I had no experience, and I just kind of put it down on paper and I said, okay, what would be the best move to make? 4:09 You know, could I get like a, a help desk job in the San Francisco Bay area, maybe making about 12, 13, 14 bucks an hour, 4:16 or, you know, I kind of took a look at the military and, you know, and, and it kind of allowed me to make the best business decision. 4:21 And what it came out to was, you know, the military was gonna give me, you know, a full ride scholarship for college. 4:26 It was going to pay back the current student loans I had, it was gonna give a $12,000 bonus, it was gonna gimme veteran status. 4:33 I was gonna actually get to pick the career I wanted to join into, which basically would give me that work experience that I needed. 4:39 I would become a veteran and then have access to all of the government's, you know, organizational structure that would give you career success in the future. 4:46 I mean, I would borrow, I would argue saying other than going to a full ride scholarship to like, you know, Harvard or Stanford, going into the military could be the best, 4:53 you know, decision a young person could make. I mean, think about it. You know, I'm, I'm getting to work for another 27 4:59 to 30-year-old sergeant captain whose responsibility is to make sure that my hair's cut, that I have proper etiquette, that I show up on time 5:06 that I'm learning in my profession. I'm getting valuable training. You know, you're getting, literally getting a, a life guide slash mentor 5:12 in those very formative years when you're a young adult. And, you know, a lot of our young adults are kind of out there on their own trying to figure out life 5:19 and going through trials and tribulations. They have that mentorship that early on, you know, especially in the military when Mar I would argue the best, 5:25 you know, mentors, you know, on the planet. You know, it was definitely an invaluable experience and it actually set the stage for me to be where I'm today. 5:31 - I'm glad that you mentioned mentor. My question to you is, what, what did mentors look like 5:39 for you throughout your life, and even in this time in the military? 5:44 What, what type of influences did they have in your life and something that you still hold onto today? 5:50 - You know, definitely, you know, some of the, the, the greatest professional that I ever met were military members. 5:57 You know, I think for the mo you know, in large part leadership, you know, just, you know, you know, management, I look at it as being, you know, 6:04 like I have the project management professional certification, I have a portfolio management. You know, just those skills, those ta tangible skills 6:10 that I know how to manage time, scope, and cost on a project. But what, when you learn leadership, you learn, you know, 6:17 you know, you know, treat others as you wanna be treated yourself, you know, always, you know, think about the ethos of your organization. 6:23 You know, doing things for the greater good. You know, just looking out for the next person. You know, they call in the military, you call it your battle buddy. 6:29 You know, you always make sure you go somewhere with your friend and you guys are looking out for your, your best interest. Always do the right thing when even when no one is looking. 6:36 I mean, I think that was the thing that gave, it almost gave me a competitive advantage, you know, in order to be a service member, you know, you have to, 6:43 you have to learn leadership and, you know, honor, duty, respect, selfless service, those things early on as a young adult 6:49 and, you know, most people don't really hone in on those skills or those values. So as a professional learning, basically learning 6:56 how to be a professional. So early on I was able to go and, you know, attack any of life's, you know, challenges head on, you know, you know, 7:03 fairly, you know, seamlessly. So I think that was the advantage that having mentors some, you know, you basically get to skip 7:08 through all the mistakes, even though I made my fair share. Right. But you get to skip through a lot of the mistakes and kind of get to, you know, doing things the right way, 7:15 the first time, the best you can. - Yes. So it sounds like for you, the path 7:21 of going in the military is so early, and as we all in our young age, make silly mistakes. 7:28 'cause it's the time to do it. Of course. Yeah. Right. Don't wanna do it in your forties mistake. Yep. Yeah. Great. 7:34 Find out who you are. So in that time though, you're able to do it in a community 7:39 that's also guiding you and leading you in the proper direction. And that was beneficial to you. 7:45 - Absolutely. And not to mention, you know, you need a little bit of rope, but you do need some limits in your life, right? You need someone that's, you know, I always say 7:52 that true freedom doesn't, you know, comes from discipline, right? I mean, to live them from living a disciplined life. 7:58 Think about if I go get a bachelor's degree, if I go get a, a quality per job, and you know, it allows me to earn an income that allows me 8:05 to live a good life and vacation when I want, and retire when I want. You know, I actually have more choices 8:10 and more freedom when I live a disciplined life and accomplish things, as opposed to if I'm just willy-nilly just letting the 8:17 wind take me where I will. And, you know, I, I think that, you know, there's so much value there that that's where those, 8:22 you know, that mentorship comes in. That's where that, that structure comes in. When you're in the military, you've gotta be somewhere 8:27 every day on time. You know, you learn those basic, you know, structural skills and it, it just sets you up for everything you need 8:33 to do every career you're gonna have the rest of your life no matter what. It's, - I couldn't agree more. I'm an army brat and, and my dad was in the Marines, 8:41 but so much of that is ingrained in me just being their daughter, you know, 8:47 making sure that I'm, that I'm on time, that I think about things ahead of time, but just like they've drilled into me 8:53 what was drilled into them, and like writing down my goals. And what's funny is I have, I have other friends 9:00 that don't necessarily do that. They don't, you know, write down their goal and then, you know, reflect back on it. And I, I, I say that it seem you're cheating yourself. 9:08 'cause there's so many things that you wanted to do that you did do, but you're not, you're not going back 9:13 to look at it to say, I did that thing. So, so to recognize that you're moving forward, like it's 9:20 so gratifying to go back and say, I did that, I did that, I did that. It's just, it's so gratifying to do that. 9:27 It's actually like a reward for yourself. - Yeah, absolutely. You know, and one of the things that I, so I'm actually a mentor myself. 9:32 I'm actually the chair for the mentorship program for the College of Information Technology for St. Pete College. And I actually created a, a, 9:38 a framework for the students. Basically I call the education certification experience framework. Basically, the goal is to accomplish one major task every 9:46 year, either every year, either get a promotion or job lateral transfer at work, get a professional certification or get a degree. 9:53 Now imagine if you do one major task every single year over a 20 year career, how many things could you accomplish? 10:00 You know, one of the things I teach 'em too is they go, Hey, you know, let's just say I happen to be 25 or 30 years old and I'm gonna go, what I'm gonna do is I'm gonna write down 10:06 everything I've done every year for the last, like, you know, 10 years. And then I'm gonna step back and take a look at that and go, you know, who am I as a person? 10:12 What do I bring to the table? And then looking at who I am, where do I wanna go in the future? And then start mapping out one goal per year. 10:19 And, you know, you, let's say a a a, you know, an a plus or an OR, or a security plus, or a PMP, let's say that takes three, 10:26 four, or five months to complete. You knock out that one thing in a year and you're still not, you know, overcommitting yourself to where you're burning yourself out. 10:32 And then the next year you knock out maybe the associate's degree or the bachelor's degree, the next year you get a promotion at work. If you can do that over a 20 year period, 10:38 you can really start getting some momentum on building goals and great opportunities for yourself. - Absolutely. You, that plan has to be really helpful 10:47 for the people that you mentor. Do you have an example of any of the students 10:52 that you've given that plan to and them following it and being successful? I'm confident that you do, but a particular one I 11:00 - Actually had, he actually was a information technology specialist at Spectrum. 11:05 And you know, he's, I think he's working on his bachelor's degrees and like network administrator at, at network administration at St. 11:11 Pete College. And, you know, he was, you know, working at Spectrum trying to find, you know, the, trying to like promote at his current job 11:17 or looking for other opportunities outside of his work. So I kind of said, Hey, you know, is your LinkedIn updated? Do you have an updated resume? 11:23 How about you try doing the education certification experience framework and writing down what you've accomplished and what you want to accomplish next year? 11:30 And the year after that and the year after that, you know, and he was like, oh, you know, I've thought about, never thought about doing that. So I think it was almost about two years ago. 11:36 I mentored him maybe close to two years now. So I had him write down, okay, I've got like a associate's degree, I'll have my bachelor's degree next year. 11:43 This year I'm actually doing my CCNA, and then the year after that, I think I wanna try to go for PMP. So I said, okay, write that down. 11:49 So I said, Hey, you know, even though you only have an associate's degree, an entry IT experience, do you know, two, three years from now you're gonna have a bachelor's, 11:56 A PMP and a CCC a what kind of opportunities do you now, you know, solicit, can you solicit on the open market? 12:02 What kind of labor car category requirements do you qualify for? Now, he had no idea that he was sitting on that kind of opportunity only two, three years away. 12:09 It just seems like such a big insurmountable, you know, thing to look at from when, when you don't have it written down on paper, you know, 12:15 it's gonna, it's just in your mind, but when you write it down, you're like, oh, wow, that makes total sense. I'm only two, three years away from being successful. 12:20 And, and then I think it was, I think now he's just finishing his bachelor's. He's got A-C-C-N-A and now he's gonna put his resume out, 12:27 start looking for opportunities like, and you know, the tenfold the opportunity's gonna come back. 12:32 - Wow. I'm, I'm excited for him and you because what does, what does that feel like for you 12:37 to see someone that you've mentored just take off in that way? - I mean, you know, you really can't put a price tag. 12:44 It really gives your like, meaning when, you know, 'cause obviously, you know, I, like I said, I did it wrong every single way possible before I finally figured how to get it right. 12:51 But, you know, to, to be able to, to pass that down to someone that took it and ran with it and they're appreciative of it now they're gonna go out 12:57 and do great things and be another productive member of society. I mean, it's just, it's an invaluable feeling and it just, it really gives your life purpose. 13:03 You know, like I'm, I'm a single guy, you know, who's, you know, I haven't started a family just yet. And to be able to see, you know, some 13:09 of these young adults really, you know, get to avoid all the pitfalls that life have to offer and really kind of get, get organized and, 13:16 and get a good jump on life and have someone they can all reach back and talk to, you know, really, it really feels great. And you know, like I said, I was, I was able 13:22 to help them create, you know, little, almost kind like Vistas executive coaching, like networks, right? Where, you know, you get three or four people you're 13:28 mentoring at the same time. One person worked for St. Pete College, it, one person worked for Spectrum, and now they're kind of 13:33 growing through their career together. But, you know, it's definitely, it's, it's just, it's just an easy way just by having a weekly, you know, 13:39 one hour call where you just kind of chatted up about life. - And you say that 13:44 as if you're not still sacrificing your time and using your knowledge to lift someone up. 13:49 And I know it for you, it's, it could be just, just an hour, but it's clearly important time for these people who, 13:57 people's lives, who you're touching and helping escalate them in their career. So that's incredible. 14:04 I'm, I'm, I'm really excited for him and for, and for your business and your coaching business. But before we move there, I wanna go back 14:10 to you in the military because you were awarded the Purple Heart. Can you tell me about that 14:16 experience and what led up to that? - You know, and actually, like I said, it was actually literally on the back cover of my book. 14:22 I kind of write about it. It's, so essentially my unit, I was, I was actually in three seven Infantry out 14:27 of Fort Stewart, Georgia. And my unit was tasked with, and I can't display too much, 14:32 but my unit was tasked on basically taking Baghdad airport. So literally deployed from Fort Stewart, Georgia, got 14:38 to Kuwait, was literally involved in the, the invasion to drive up to Baghdad, take the airport. That was our objective, you know, basically along the line 14:45 before we got to the airport, essentially, you know, there was a series of explosions. 14:51 You know, we, we, you're engaged by the enemy and essentially a tank barrel got propelled out of the explosion and hit me in the back 14:57 and broke three of my ribs, actually kind of tell the story. So literally, I, I was medevac from, 15:03 from essentially Baghdad down to like northern Kuwait and kind of put in like a field tent hospital. 15:09 And from that location, I was actually on life support for about a week. And I actually didn't know if I was gonna make it, you know, 15:15 at that point in time, you know, the doctor kinda came by and said, Hey, matter of fact, I had broken three ribs and I had to breathe through like a breathing tool in order 15:21 to keep my, my, my, my torso inflated. So I didn't catch pneumonia. And I kind of sat there in my, 15:26 what could have been, you know, my, my final, you know, a alive time essentially. And I started thinking about my life. 15:33 I started going, Hey, you know, did I accomplish everything I wanted to accomplish in life? You know, I did, did I go talk to that girl? 15:38 Did I actually, you know, really give my all? Was I a good citizen? Would, would I be someone that, you know, my family would be proud of if this was my last day? 15:45 And at that point, my answer was no. And you know what I kind of told myself, I said, you know, I was not necessarily a religious man, 15:52 but I said, you know, if you gimme another chance, God, I promise I'll make something outta my life. And, you know, that in that moment of clarity just kind 15:58 of said, wow, you know, I'm, you know, really, you know, allowed me to just kind of, you know, wow, you know, I, 16:03 I you really should live life with purpose and aggressively go after the things you want and live the best life you possibly can 16:09 and not just, you know, dither away and just kind of be inconsistent, you know, you really should try to make something of yourself. And that put my life on a 16:15 different trajectory from that point - On. So that makes sense why your book is titled Lucky 16:22 to Be Here, how to Discover Your Purpose, live with Leadership and Find Success. 16:31 So your book is essentially, I mean, clearly your memoir in regards to all the things that you, 16:39 all things you went through in war, but then your passion for life, therefore after, is that right? - Correct. Correct. And I also dive into, you know, 16:46 the experience of a a young man or young woman that's coming through, you know, elementary school and high school, 16:52 and some of the challenges and triumphs, you know, defending yourself. And you know, if you, if you do, you know, early on, I, 16:58 I can remember, you know, I tell the story in the book, you know, I remember being in seventh grade and I came home with a report card of three F's, 17:04 three D's, and one C. And literally, you know, I, I, you know, let's say if you start behind, you finish behind, right? 17:10 If you're the kid that doesn't get the lessons in third grade, you're gonna get to fourth grade and it's gonna be harder. It's not that the kid's a bad kid, it's just, 17:15 it becomes progressively difficult. You do that for a couple years and before you know it, you're just sitting in class going, okay. 17:21 And, you know, I had to really kind of refocus myself back in life, had parents had to step in and gimme back on the right track. 17:26 But, but you know, watching myself go through that, I can kind of relate to some of the youth today 17:32 and some of the challenges that they may be facing and how, and once you, you know, how do you pivot out of that, that situation and then still go on to, you know, I, 17:40 you know, I still went on to, to go to college and become a doctor and become a vice president and do other things. 17:45 So that's where that book, it's almost like a, a blueprint, a roadmap to say, Hey, I made every single mistake you can think of along the way. 17:51 And I still, you know, still was able to find, you know, you know, a path to, to what I consider success 17:56 and wanted to share that with, with people as many people as I could. - That humility and transparency really brings 18:05 people, it, it, it really shines a light on the opportunity to be able to do it. 18:10 A lot of people think that you need a certain level of privilege, a certain amount of money. I mean, the list goes on to the, the stereotypes 18:19 or the illusions that we all can have in regards to what door we should be able to walk open 18:25 or what, what door we should be able to walk through and should open for us. And you're proposing, listen, I've done all the things. 18:34 I am very successful, and you could do it too. And I, I believe that that 18:41 what you're telling people through your book, through mentoring, through being a professor, 18:47 and we'll jump into all of that, but being someone that people can look up to, 18:54 knowing that it wasn't an easy path, - Right. - Makes it attainable for others. 19:01 And that is, that is powerful because you're, you're probably encouraging people you didn't even know just 19:06 when they're hearing your story. - Yeah. You know, there's an old saying that says, you know, those who work the hardest always seem to be the luckiest, 19:13 you know, if, if you, if you put yourself out there and you, you know, you, you, you give it your best effort, 19:18 you know, you, you find mentors. You know, I can remember being in the military or you know, actually being a brand new contractor outta the 19:24 military and, and seeing this big time CEO that's running this multimillion organ dollar organization. 19:29 And I walked right up to him as a lowly wrenched turner, you know, help desk tech who's out in the field doing 19:36 satellite system installs. And I was like, Hey, sir, you know, what should I do with my life? Should I get a degree? Should I go try to get this type of a job? 19:41 And, and you, you would be surprised and amazed how much people, you know, how they feel flattered to be asked their advice, 19:48 and they want to mentor and help. If you just show up just a little bit of initiative, you, you never know who will take you under their wing 19:53 and try to, and guide you the way, and just a little piece of advice, you know, can just change your trajectory just enough 19:59 to just put you right on the right track. It's very important. - I also love that you just encourage people 20:05 to be humble enough to ask and be open to feedback. 20:11 - Mentors aren't there to validate your every feeling. Right. You know, they're not there to, you know, tell you, 20:18 you know, tell you that everything's perfect and you're perfect and everything is good to go. They're there to give you encouragement 20:23 and to give you, you know, was it the corrective criticism, you know, and to be, you know, show compassion 20:29 and show that you, that they care and, and point you in the right direction. And, and if you can accept that, then you know, there's, 20:35 it's unlimited. There's unlimited the places you can go, - You are so right. 20:40 I've experienced that in my own career in so many aspects of life, but constructive criticism at this point is almost 20:48 what I want more than a compliment. Right, right. Like so. Absolutely. So tell me all the things that I did wrong 20:53 so I can make them better. You know, though, I also mean like everyone else would love a good pat on the 20:59 back, but I have such a great drive, like so many other of our alums or students 21:06 or prospective students here at University of Phoenix that drive this in you to be better, to do more. 21:14 And so when I, when I have someone who's very talented in their field, I, 21:22 that's what I want from you. Like, give me all the good stuff. Tell me, tell me how I could be better. Because your feedback is valuable due to the fact 21:29 that you were a guru in the field, - Right? Absolutely. And that's the thing, right? Even if you did something right, you know, 21:35 was there an alternative method? You know, if you're advising someone else, maybe it worked for you, but it won't work for the other person. 21:41 You know, you know, it's always an opportunity to learn. And if you take that opportunity, I mean, what they say, 21:46 you know, knowledge is a compounding asset. You know, much like with finance, you know, you know, 21:52 every dollar that you make will, the snowball effect will take place, right? Well, if you learn a certain topic, 21:57 let's say in project manage it like time, scope and cost, now that you understand those terms, you know, what else do you understand better now? 22:04 And do you continue to exponentially, you know, in orders of magnitude, your knowledge will, will grow over time the more you end up learning. 22:11 So that's why it's important to keep learning so that way you can learn more, learn faster, and see concepts that you would 22:16 never otherwise know where there, - You've left the military and went into civilian business world. 22:24 Tell me about that transition and, and what, what that looked like for you. 22:30 - So, you know, like I just said, so actually I, you know, I joined the military in 2000 and, you know, went to Fort Stewart 22:37 and literally I did three combat tours in four years. So I was maybe, I think 21 years old when I went to Kosovo. 22:43 Then 23, I did the Iraq war, got a purple heart, got wounded, came home, went back to Iraq again into five 22:49 for another full year doing, you know, basically communication support, 4, 3 7 infantry out at, 22:54 you know, Bob Falcon, Baghdad, and, and you know, you know, the actual invasion itself. And I found myself at 25 years old going, wow, you know, 23:01 I've already done three combat tours in four years. Maybe it's time for me to, you know, get a regular help desk job and, you know, eat my grilled cheese and drink my tea 23:07 and my cubicle, you know, had enough excitement in life right from now. So I said, you know, what, what do I know how to do best? 23:13 You know, maybe, maybe I could become a government contractor. You know, I already, you know, I've already, I already know the government system, I know the lay of the land. 23:19 Actually, I have contractors that worked for me as a sergeant when I was in the army. So I was like, ah. So, you know, I kind of met a contractor. 23:25 I started networking when I was a sergeant. I said, Hey, you know, you know, a contractor would come to my location, you know, some, what did they say? 23:31 Sometimes you should do, you have to do things for free before you can get paid for, right? So basically I volunteered to learn a new skillset 23:37 that he was installing, like navigation systems, like Blue Force trackers on like Humvees and tanks and things like that in the field. 23:43 And I said, Hey, you know, let me do that job for you. So he gave me an opportunity to do his job for him, the contractor job. 23:48 And then eventually when I got outta the military, an IT company, proactive communications, actually, you know, 23:55 heard about me through my, my captain, my commander at the time. And then I ended up interviewing, I ended up getting outta the military, 24:01 driving my Ford F-150 from, from Savannah, Georgia to Killeen, Texas, interviewed in Killeen, Texas. 24:07 And then by the time I drove home to California, I had an acceptance letter in my inbox. So then I, instead of going back overseas to Iraq as a, 24:14 as a soldier, I went back as a satellite systems installer contractor back to Baghdad, Iraq, where I started installing satellite systems for 24:22 the DOD, you know, and, you know, Baghdad, Fallujah, Ramadi, and, and really got my contractor chops underneath, 24:29 underneath me essentially, and started networking. And then, you know, you get a help desk job there, then you're like the help desk manager, 24:34 and then you just kind of continue to, you know, grow from there. - What, what inspired you to go back to Iraq? 24:42 You, you were injured three ribs on your possible unli bed, 24:50 - Right? - And then you get better, you come, or you come home, you get better. Yeah. And then you go back. 24:59 Tell me what's happening in your mind, because I'm, to be completely transparent with you, I'm an, I'm an army brat, not necessarily a actual service member. 25:07 So I'm not as brave as you all are. I wouldn't go anywhere near the 25:12 right, the battlegrounds again. Right? So, - You know, it's, it's funny, you know, because I was in, you know, three seven infantry, I mean, 25:18 some of the best leaders, I mean, I was an okay soldier, but some of those guys were in circles around me, the rangers, the special 25:23 forces guys that I used to work with. And you know, I I, I, you know, when you, we, 25:30 I think we did more training than we did actually, you know, you know, time we spent actually overseas in the field. 25:35 So actually I could, I felt somewhat comfortable in that environment at the time. Of course, I'm a young man back then, right? You feel invincible, but I kind 25:42 of made a business decision at the time. I said, okay, I'm getting outta the military. I've got, you know, associate's degree that I earned before I joined the military. 25:48 I've got a, you know, some it experience, some communication experience while in the military, I need 25:53 to go to college at the same time, I know I need to potentially go get my bachelor's and my master's down the road. 25:58 What would give me the best, what would put me in the best financial decision, financial position in order to be able 26:04 to obtain everything that I wanna obtain? Not to mention, I'm the first person in my family to go to college and get a degree. I had cousins that were in, in high school 26:11 and junior high school at the time that they didn't have enough money to go to college. So I wanted to be the, the kind of the adult, the kind of, 26:17 you know, I don't wanna say the word patriarch of the family and be able to help support people back home in California. So I said to myself, Hey, you know, it was kind 26:23 of funny at the time, it was 2006, and I, I, I kind of, I ended up getting back overseas 26:30 and University of Phoenix was actually the only online university that had PDF books. So this was at the time where everybody else had paper books 26:36 back in the day, and I was overseas, and I was like, the only way I can go to college is if I get a, a book mailed to me from, you know, Washington DC 26:43 or whatever, Phoenix, Arizona, to, you know, Baghdad, which is never gonna get there in three months, right? 26:48 Never. But Phoenix had the first, like that I can recall the first fully online PDF book degree 26:53 program, except for the a PA guide, right? And which I think is probably still that way today. 26:59 And, and so I said, Hey, you know, I can go back overseas, get my bachelor's, I can earn top dollar 27:06 and I can help my family and I can still grow in my career. I'm getting, I'm a DOD contractor, getting that help desk, 27:12 that manager that I, that little it experience that will translate back to my civilian career. It was a win-win in all scenarios. 27:18 And I can make good money doing it. I could travel the world, you know, so from Baghdad, you know, I, I'd have to fly through Dubai 27:24 before I could come home to California to visit family. So I spent my twenties living in Dubai and getting introduced to fine dining 27:29 and travel and all kinds of things like that. So it was an exciting time to be alive. I was 25 and I was like, why not? 27:35 - Why not 25 in Dubai? Yes, - In Dubai. Back in what that was 2005 back, well, 2000, 27:42 like six ish, 2 0 5, 2006. Yeah. Good. It was a great time anyway, and Dubai was just getting kind 27:47 of built up, you know, I think in the seventies and eighties, when is when, I think it was like seventies and eighties, they really started doing some 27:52 of the major construction after they had discovered, well, don't quote me on the date. And then around the two thousands is when it was really 27:58 like, I think like the, you know, the bird Dubai was coming up, Jamira Beach, you know, 28:04 all the, the, the mall, the Emirates and Dubai Mall and all that kinda stuff. It was just an amazing place to be. 28:09 Every hotel had the best restaurants, the best nightlife, the best everything you can imagine. It was just like, it was, I didn't know what Dubai was 28:17 before I got there, but it just, it wowed me when I got there. I had an amazing time. - I'm jealous. It's on my bucket list 28:22 for not necessarily my bucket list, but when I turned 45, that's the, that's the trip in Dubai. Oh yeah, 28:28 - Absolutely. Dubai is like Vegas times 10. It really is like, it's like you take Vegas and it's, 28:33 and there's different cities in Dubai or Abu Dhabi around there. It's almost like a, you know, a a a city that never sleeps 28:39 and it's a, a luxury city, but you can go there on any budget and we just meet just an international city. So you meet people from all over 28:45 the world. It's an amazing city. - I'm, I'm excited to see it. I may have to, I'm meant to co contact you on LinkedIn 28:50 to get your best restaurant suggestions. - I'll give you a lot of good restaurant recommendations. 28:56 The, the movie theater's out there, the mall's amazing. You've got ski slopes inside of malls, you know. Oh my goodness. It's like the Emirate Mall. 29:03 They've got like aquariums at mall, at, at hotels. I think it's like the Dubai Mall where like you in a hotel and your whole room's like an aquarium. 29:09 I mean, it's just outrageous. It's preposterous. It's amazing, - The boss. I'm looking forward to it. I'm looking forward to it. 29:15 It sounds like the perfect birthday spot. But I do want to move forward to talking about 29:21 your incredible career because you've done so much now. I could rattle it all off, 29:27 but I'd really like to hear it from you. Like, what, tell me, tell me the path in which you took 29:34 after leaving the military. I heard you say that you started to be a contractor, but give, give me that. 29:40 Let, let's hear that path and, and how you got there. - So essentially, you know, I, I exited the military 29:46 after about five and a half, six years. Then I became a government contractor as a satellite systems installer. 29:51 And I knew that I was making good money and I had a, a good career path, and I had lots of opportunity to, you know, 29:57 obviously continue to be a satellite system installer in, you know, combat zones. But I knew that eventually one day I'd wanna come 30:03 home back to the states. So what I did was, that's when I, when I was 25, 26 years old, I really started took a a, 30:10 I really made an emphasis on enlisting mentors in my life. Essentially anybody that held a rank higher than me, 30:16 that I could get a good piece of advice from, whether I end up using it or not. I was gonna walk up to him and have a conversation. 30:21 I'd walk up to the CEO of my own company. I would walk up to, you know, I had met a, a mil, it was a, 30:28 a Marines colonel who was actually in the top 1% of all lawyers in the world. 30:34 I think I was in Camp Ramadi up north next to Fallujah. And he was like, he was a marine helicopter pilot, top 1% 30:42 of lawyers in the world from Los Angeles. And you just randomly run into people like that, and you're, and he's like a mil, he's just an impressive person who's a 30:49 pilot and an attorney and can do all kinds of things like that. So I would just ask him, you know, Hey, should I get a degree? 30:55 Should I have kids? Should I, you know, just, and you just literally ask them questions like that. And he would say, yeah, not only do you a bachelor's, 31:02 but I think everybody's getting a bachelor's, so you really kind of need a master's. So then I would go and I would implement that. And then right around that time, I think it was 31:08 around 27, 28 years old, is when I came up my education certification experience framework. I was trying to figure out my next move, okay, I want 31:14 to get, okay, I know I'm working as a satellite systems technician, but I really wanna become a manager. What do, what do I need? 31:19 What requirements do I need to fill to become that manager? Okay, I need a bachelor's degree. Okay, lemme go get my, my, I was working on routers 31:26 and switches and satellite systems. Let me go, let me pay. So I, what I, so one of the things that I, I learned 31:31 to do is that I kind of started doing the cost benefit analysis of education versus not education or certification. 31:37 So I said to myself, okay, if I go pay, you know, five to $10,000 outta my own pocket to get myself CCA certified, 31:43 I go to a bootcamp back in California, I get that CCA certification. How many more thousands of dollars could I make every 31:49 year for the rest of my career? And even if that being five or $10,000 more per year, adding that up over a 20 year career, 31:55 you just paid yourself back for that certification. So I, so every year I say, okay, well this year I'm gonna finish my bachelor's in Phoenix, 32:00 then I'm gonna get my CNA, you know, then I'm gonna go get a satellite systems, you know, I, I direct satellite certified 32:06 and take these three classes, then I'm gonna go do project management. I'd started doing one thing every year, and before you know it, you got a master's degree, you got PNP, 32:14 you've got A-C-C-N-A, and now, you know, after three, four or five years, you know, 32:19 and you slide your in front of the, into your management and say, Hey, you know, I'm one, I like to apply 32:24 for a team leader, I'll lead position or a management position. And so, you know, one of the, you know, you know, sometimes, 32:30 you know, you have to take advantage of opportunity what's in front of you. So can you, if you can imagine being as a government contractor overseas, like Afghanistan, Iraq, 32:37 most of those guys are former military people. But if they're a person with family and kids, you know, they can only spend about a year 32:42 or two at a time before they go go home to their family, you know, and kind of live a normal life. Well, as a single person, you know, there's that phrase 32:49 that says sometimes the fa the road fastest traveled is the road. You travel alone essentially as a single person. 32:55 I, you know, when a manager would leave and go back home to go be with his family, that left a an open opportunity to promote to the next level. 33:01 And I would always raise my hand and compete for the opportunity. And if I, and if I wasn't qualified 33:07 or I wasn't ready for it, I'd go back and study harder and smarter for the next time. So essentially, you know, I think I, at one point in time, 33:14 I hadn't lived any, I hadn't lived in one single place for more than two years, and then that 20 year period, so I would go from f Iraq 33:22 as a, a satellite system installer, then I would go to Afghanistan as the, the site lead, and then I would go back and work in the network operations 33:29 center at, at at, at Fort Hood, Texas. And then from there, I'd come back to, you know, you know, 33:35 Kuwait and work another like help desk, like team lead project. Then I became the country manager. 33:41 I actually managed all of the free internet cafes, a hundred million dollars a year program for free, free internet cafes for the troops in all of Afghanistan. 33:48 And then from there, I went to Qatar for two years, and I managed like another network operations center as a project lead. 33:53 Then I went to Hawaii and managed all the Pacific IT systems for like the state department out of Ken Smith. 34:00 And then from there, I came to Tampa and became a program manager. And basically every two years, I would always, every two 34:06 to three years, you wanna be looking for some kind of a, a, a promotion or lateral move, something to continue 34:11 to diversify your skillset. And I just kept taking every opportunity that was offered in front of me. I figured the worst case, if I, if I failed, 34:17 I could just go backwards or I just continue to do what I'm doing until I gained more experience. But essentially every two to three years, I was able to try 34:23 to take one step forward, either a promotion certification or a degree every single year for about like 15, 20 years I did that. 34:30 - That is such, so I, I hear two great pieces of advice, one of which you gave before when you were talking about 34:35 mentoring to either get a degree, a promotion or a certificate every year. 34:41 But I also just heard you say in a position, you should be there for two to three years 34:49 before you're looking for your next move, whether it be a promotion or at another or at another company. 34:55 Why is that? - Well, you figure, right? Let's just take anyone's career. Let's just take a 10 to 15 year career. 35:01 If, you know, let's just say I'm a system administrator and I do a system administrative job 35:06 for like 10 years or so. Granted, you're gonna be the best system administrator, you know, on the planet 35:11 or in your AO area of responsibility. But let's just say I do a system administrative job for three years, then I go do an information insurance job 35:18 for three years, then I go do a network administrator job for two years, for three years, excuse me. So now, so that's 10 years now I've done three different, 35:26 you know, functional duties essentially, you know, in the field of it. Now it comes time to get promoted 35:32 to the site leader, the project manager. Who do you think they're gonna pick? You know, they're, you know, being, you know, getting into management isn't 35:38 just about being really good in one functional area. It's about knowing about, you know, you need to know about finance, you need to know about operations, 35:44 you need to know about the technical side. You need to be able put it all together and then be able to make recommendations to your senior leadership. 35:50 But if you've only done one thing for 10 years, you know, are you doing a disservice to yourself? You know, I don't say, you know, I kind of use the phrase, 35:56 take every promotion that they offer to you, you know, but I, I think that there's some, it, it holds some value in order that the way you become, 36:02 you get to the C-suite one day isn't by being in one job for 10 to 15 years. It's about every two to three years, because think about it, 36:09 after about two years or so, you pretty much have mastered that skillset, so to speak. You know, you may be able to grow within 36:14 that skillset about two, three years. You've gotta mastered it. Now it's time to laterally transfer to the next thing. 36:19 And then you bring up a team behind you and you give somebody else an opportunity. But every two or three years, you should, you should be looking to, you know, you give your, 36:25 your company the first opportunity. Hey, I've been assistant administrator for three years now doing the same exact job. 36:31 I'd like to be assistant administrative manager, or I'm managing maybe a couple of people doing the same things I used to just do. 36:36 If your company can, you know, if they have the growth and the opportunity, then you stay there. But if not, should you consider, you know, 36:43 other pa greener pastures? Maybe, maybe not. But I think that about two to three years 36:48 that that's a good strategy for how long you should be doing a job. - That is really great advice, 36:54 and it's great advice coming from someone who clearly is running a mentor program very well, 37:03 leading other people to having successful careers. And also you have your own YouTube page 37:10 where you do something very similar. Is that right? - Correct. Correct. So I, I called it like a strategic 37:16 career building with Dr. Patrick. And what I do is I basically kind of teach the building blocks on building a, a six figure career from scratch to say, Hey, you know, 37:23 if you have absolutely nothing, or let's say even you're, you're transitioning from one career field to another, how do you build a, 37:29 how do you choose a career that's good for you? You know, maybe, you know, you can talk a cat off a fish cart, right? So maybe you're good for sales, you know, 37:35 maybe you enjoy tech, you know, tech, so maybe you should be, you know, a systems administrator or a network administrator, things like that. 37:42 Or you wanna work in AI or robotics, you know, maybe you have good leadership skills and you wanna get into management, things like that. 37:47 But how do you choose a career? How do you create a career development plan? How do you negotiate salary? How do you find career advancement opportunities, the value 37:54 of diversifying your career? You know, you know, who knows? You know, and 10, you know, I wish I could tell you 37:59 something today that's gonna be a good career 20 years from now, but no, nobody knows AI is gonna change everything. 38:04 So what do you do when you're unsure? You diversify your career. You know, I, I, I'm a VP of a company. 38:09 I'm an adjunct professor at St. Pete College. I've got my own LLC, you know, so that way if one day, 38:15 you know, you know, one, one business starts to kind of, you know, falter or wean or we lose opportunities, 38:20 I have something to fall back on. I'm not single threaded my career since, but I, I think that's a, that's kind of what I try 38:25 to teach some of the, the college kids that hey, you know, think outside the box strategically, think about your career, about where you wanna be, 38:32 not just today, but five years from now, 10 years from now, you know, and put in the work, you know, you know, you know, 38:37 part of that discipline lifestyle is, you know, okay, you can do odd end jobs and never really focus on a career, 38:42 but I, I don't, you know, I'm, I'm gonna be in Copa Cabana Beach for New Years this year, you know, because, you know, I enjoy my, my, my, you know, I work hard 38:51 and, and working, you know, a technical career that's rewarding that you enjoy, but that can be challenging. 38:57 So you can have the freedom to go enjoy vacations overseas, things like that. So, - So how do you balance that? 39:02 Because you're a vice president, you're a professional, excuse me, a professor, you're an entrepreneur. 39:09 I mean, the, you're an author. I mean, the, the list is, it goes on and on and on because you're using your own tactic, 39:15 which is every year you do something dynamic and then every two to three make some changes 39:21 and some moves, which clearly has been your path and very successful. So I could recognize and understand why you do that 39:28 and encourage others to do that for themselves. How do you, how do you balance all of that with life? 39:36 - You know, you know, the thing is, you know, I love what I do. You know, I love going to work and, and, and, you know, and executing on the challenge of, of, 39:42 of keeping my organization, you know, healthy and, and I'm responsible for, you know, up to a hundred people. 39:48 I'm, I'm like one of the, the second or third in command in my organization. So I have a, a responsibility to my people 39:53 to make sure that, that they're employed. And I, you know, actually I enjoy mentorship and giving back to people and seeing them be successful, 39:59 you know, and, and, and also I think it's important to, you know, name your price in life, you know, what do you want to accomplish? When do you want to, you know, retire? 40:06 What's the top position you want to be in life? And then, you know, go from there. You know, maybe not everybody wants to deal 40:12 with the responsibility of being a, a vice president or chief operations officer, things like that. Maybe you just wanna be a, a, an engineer. 40:19 Now, I don't wanna say just an engineer, but maybe you want to be an engineer, but you don't want to get into the management piece because you just enjoy the technical piece of it. 40:25 So name that goal, and then just write down the things you need to do to accomplish it, and then just spend the next couple 40:30 of years just, and, and the thing is not to bring yourself out, just maybe spend three months outta the year accomplishing one goal, 40:35 and then take the next nine months off. And then you kind of like, you know, you do a sprint, you catch your breath, and then you pick the next goal 40:41 for the next year, and you just kind of like slowly and methodically build a career. So I think it can be, it's, it's, it's, you know, you're, 40:47 you're able to do it when you don't try to burn yourself out and get it all done at one time. You kind of like space it out over the years. 40:53 - Right. How did that balance help you while you were at University of Phoenix? 40:59 Because I heard you say that when you were in the military, you were grateful that this is a company that you could 41:07 see a book online as opposed to having to wait however long it's gonna take to get to Baghdad. 41:12 Right. That's it. But you've made it all the way to your doctorate. So tell us about your educational path 41:20 and your, your story with University of Phoenix. - Right. So, like I said, I think the year was 2006 slash 41:28 moving into 2007. And I knew I needed to go back to college when I became a contractor. You know, like I said, university of Phoenix was the only 41:34 university that had PDF books at the time. So I enrolled, and the benefit of, you know, being able to do the University of Phoenix online program is I was able 41:41 to still work full-time and then do my homework on my time. I could, you know, get off work at, you know, five, 41:48 six o'clock in the afternoon and then start on homework. Or I could do homework before, you know, I went 41:53 to work in the morning, I can do it during my lunch break, or I could wait for the weekend and knock out all of my assignments. 41:59 So it gave me the freedom to continue to build my career year by year. So every year I'm gaining another year 42:05 of experience gaining another promotion at work, all while getting my bachelor's degree simultaneously. 42:10 And because I didn't have to go into a brick and mortar, which brick and gonna a brick and mortar class is obviously, probably still the best way to do it. 42:15 But because I didn't have to go into a classroom physically, I was able to, you know, knock out those, 42:20 those degrees just a little bit faster because I was able to do everything at the same time. And it's just, hey, for the next three to five years, 42:26 you know, especially, you know, take advantage of your vitality as well. You know, I'm, I'm, I'm almost about to be 45 here myself here in March, 42:32 so I'm slowing down a little bit, right? But when you're young and you're energetic and you, you know, you've got spring, you got those spring chicken legs, you know, you know, 42:39 get out there and get to work, you know what I mean? And, and, and, and be motivated and be excited and, and take advantage of being young 42:45 and be able to, you know, multitask a little bit. You can go to work, you can chew, walk and chew gum at the same time. 42:50 Go to work, you know, go to school, you know, know that you'll do a couple years of that and then you'll be, you know, 42:55 you'll be rewarded at the end of it. - I have fighting words for you 43:00 because we are still spring chickens. I'm 41, and I, I tell my husband all the time, he's like, 43:07 are, babe, are you a summer chicken yet? No. Right, right, right. I think summer chicken is around 50 So we are still young 43:16 and vibrant and ready to go. And I know that you are because your drive is so impeccable. 43:21 Do you think it is in any way slowed down? Because it doesn't seem as though that's the case? 43:27 - No, absolutely not. You know, I think, I think the key is, you know, what do they say? Your health is your wealth. You know, you've got 43:32 to do your best to try to eat healthy, you know, do your best to try to exercise. If it's just walking best you can, 43:37 because, you know, I think, you know, and I think the military really kind of understood that, you know, you really, I really didn't think about that back in the day, but you may, 43:43 there was a reason why it was a requirement to work out every day at six o'clock in the morning and, you know, kind of build that 43:49 organized structure about yourself. You know, you ever notice that? Like when you, when you're not able to get to the gym, you're a little bit tired and groggy, 43:55 your brain doesn't work well, you just get tired quicker. You know, there's definitely, you know, health benefits 44:00 to your mental state when you are exercising and you're living a healthy life. So I, I think that, you know, just trying to stay healthy, 44:07 trying to stay motivated, being exciting about life, you know, keeping good people around you, you know, to keep your spirits up, you know, those, 44:14 those are the things that keep you vibrant and happy and see the world, you know, there's just so much out there and so much to accomplish. 44:19 You know, pick some, you know, grand audacious out of this world goals and see if you can accomplish them. 44:25 - Absolutely. I, what, what would be the worst that could happen? You could accomplish them, right? 44:31 - Right. You can compliment or, you know, you don't, and then, okay, I tried, you know, and then that's it, you know, and then where, you know, 44:36 okay, at least you, you at least you put your, your hat in the ring, you know? But, you know, back to your point, you know, I, I kind of, 44:41 I, I wanted to get the bachelor's degree. I got the bachelor's degree in it, and then I, okay, you know, I need that. I knew I wanted to get the master's 44:47 because I knew everybody was getting a bachelor's at the time, at least back in the States. So that would give me that extra competitive edge 44:53 by getting the master's in business. So I got the master's in business and then I was, you know, obviously I went, that was like a four year sprint to kind of finish that. 45:00 And I said, okay, lemme take a little bit of a break from, you know, pure academics. And I went and got like the project management profession 45:06 certification, the C-I-S-S-P, the certified information system, security professional certification. 45:11 And then I kind of took a break off that, I think it was 2014 was, at the time I was working as a contractor in Kuwait. 45:16 I said, you know, lemme just go ahead and just try, you know, I'll just, you know, try to start, you know, doing one class at a time 45:22 and really try to work my way through it. And four years later, I, I graduated, finished. 45:27 - Well, can congratulations. That is a huge accomplishment. 45:32 I am in my second phase of my doctorate and my doctorate in management here at University of Phoenix. 45:38 - Okay. Yeah, go - Ahead. And so I haven't, I, I'm starting my first chapter in this, in this class. 45:45 So I've got, I'm a little nervous, but I'm excited about it. But I just, I love what you said, obviously, you know, reach 45:53 for the stars, fall in the clouds, but you, you said imposter syndrome, 46:00 you are not alone in that at all. And I love that you've just been so open 46:06 and transparent about it. And I, I want our viewers to hear this part in particularly 46:11 because when I started my doctorate, or prior to starting my doctorate, 46:17 when I had the opportunity to go back to school here at University of Phoenix, I was going to get my, another master's. 46:23 And I was like, I think I'll do it in psychology. And my old boss, I called him as I do with all of my career 46:31 decisions because he like you to others, is my mentor. And so I was like, Hey, 46:37 I'm thinking about getting this degree in psychology and I, and I think it'll be helpful for what I do in marketing, 46:42 so I think it's a good idea. And he was like, why would you get another master's? I was like, well, the other opportunity would be to get my doctorate, but I'm not a business leader. 46:49 - Right? Right. - You would've thought I told this man something horrible because he was like, what are you saying? 46:57 And hearing his like, belief in what it is that I could do, had me immediately the next day sign 47:06 up for my doctorate. And like I said, now I'm in in phase two, but imposter syndrome can kill joy 47:15 and can and kill momentum. Can you speak to me and, 47:20 and the viewers about feeling imposter, imposter syndrome or seeing others do the same? 47:28 And then just speaking about it as a vp, knowing what it is, where you are now and where you've come from, 47:35 I think it'll be powerful for the viewers. So could you give us some, some of your thoughts on imposter syndrome? 47:41 - You know, I would honestly say that throughout my entire career, I probably had some form 47:46 of imposter syndrome with every single job that I had, every single promotion I was gonna take. I mean, 'cause you think about it, you know, 47:52 let's just say you're a help desk technician and you wanna become a help desk lead. You've never done that job before, so you don't know if you can do it. 47:58 You've seen people do it, some people fail, some people succeed. And, but it just seems like this whole other world 48:03 of management and responsibility and human resources tasks and things like that, that you have no idea what's going on. 48:09 And you just think in your mind that I just dunno if I can do this. And it can be extremely debilitating 48:14 and I can't lie, you know, I think the biggest, most, you know, you know, re me memorable moment when I had 48:21 impostor syndrome was when, you know, I went from being a, a project manager, IT manager in Hawaii when I moved 48:27 to Tampa to take my first program manager job. I mean, being a program manager for a duty company is almost like being knighted. 48:33 You're almost joining, like the junior executive brings, and this is when, you know, you're, you're dealing with big time money, you're dealing with 30, 40, 48:39 $50 million contracts and you know, one decimal point off, and you just cost the company thousands of dollars. 48:45 You know, you're responsible for, you know, 50 employees and all their wellbeing. You know, you've got a government customer, 48:51 you've got contractors that are providing services, and you've got to be the liaison, the network, all this stuff together 48:57 to provide a hundred million dollars a year service to somebody. And you're like, whoa. And I can remember, and I'm just gonna, I'll be frank, you know, I was actually, 49:04 I was actually dating in a relationship in Hawaii, and I was thinking about, you know, wow, I, I'm getting offered an opportunity 49:10 to interview for this job. If I do take this job, do I try to bring the person that I'm 49:15 with, with me to Tampa and I had imposter syndrome? I'm like, I don't know if I can, because I, what if I don't make it? 49:20 What if they fire me the next day? You know, this is the, you know, these program managers are, are the, the most excellent professionals in the industry, 49:28 and I don't know if I'm qualified to even do that. I could get there three months later. And they're, they're all gonna, you just think someone's 49:34 gonna discover that you're the most incompetent person in the world, and they're gonna be like, how did you get here? What are you doing? Go back where you came from 49:41 and you feel that way. And then you, you get in, in there and then the first two or three months that you're up, you know, you're learning all these new concepts, you're learning 49:48 how the structure works, and then you just kind of start, you start getting a little easier. And I think that the, the key is, is that it, it's okay to, 49:55 it's okay to like, feel that little bit of insecurity, but you just gotta lean into it with experience. You do it enough times and you'll get better at it. 50:02 But it's definitely a real, I believe it's a real thing and, and I, I've had it every step of the way in my career. 50:08 You just gotta fight through it. You just gotta know that it's gonna come, you're going into new territory, you gotta learn a lot of new things, 50:14 but you just gotta focus and put your all into it and then let the chips fall where they may. And then one of the things I've learned is 50:19 that you actually get better at learning as you go on. So I would say that, like, for example, right? 50:24 My, my GPA and my, for my bachelor's degree was like 3.0 or 3.2 or something like that. 50:30 Then for my, my master's, it was like three point, like maybe five or six. And then for my doctorate, it was like 50:35 three point, like eight or nine. So you, you go, you almost kind of get better at learning and better at adapting 50:42 as you go along when you kind of gain that experience. So it's just something that I believe is real. It's there and you just gotta fight your way 50:48 through it and just never give up. All we all you have to do, as long as you show up the next day and you show people that you're putting a good forth effort 50:55 forward, then they're always gonna work with you. People are gonna mentor you and get you where you need to be. And you can learn more by listening than by talking. 51:01 - You could learn more by listening, then talking. 51:06 I've as the host of this podcast, which is incredible within itself, that I get to meet 51:13 so many overwhelmingly and high achieving alumnis, 51:21 but it's in a selfish way. I am learning so much from every single person, 51:28 including yourself. So thank you for sharing that, and I love that bullet. - And here, and here's what happens, right? 51:34 You know, sometimes you'll walk into a meeting and you'll have, let's just say for even for myself, right? I'll be working with a bunch of brilliant masters, master's, 51:42 bachelor's, doctorate degree engineers, and they're talking engineering language, and I have no idea what they're talking about. 51:48 And what the, what people will likely do is they'll just say something that provides no value to the conversation, just 51:53 so that way they're not feeling uncomfortable, like they shouldn't be there. The key is just, just sit back and listen and where you can provide value to 52:00 that conversation you added. But if you can't provide value to the conversation, just listen, take note 52:05 and maybe take task, help out, be be a support at as best as you can and move out. 52:10 But, you know, just, it's just, you learn so much more by listening and then, you know, you'll just get, you'll, you'll gradually improve that skillset. 52:18 - So you have so many careers that you have 52:23 been excellent at, one of which you currently are in your vice president position. 52:31 Tell me more about that, how you got there. - So essentially I'm a vice president of program management, 52:40 essentially, you know, I work for a department of defense company, and we basically build tactical satellite and terminals, antennas 52:48 for the Department of Defense. And what my job is, is I'm pretty much on, I'm on the senior staff. 52:53 I basically am the, you know, the, either the number two or the number three, you know, advisor to the president of the organization who's in charge 52:59 of running this essentially a hundred million dollar a year company, plus or minus. And my job is to advise him in, in the regards of, you know, 53:06 project portfolio management, you know, we have government contracts with the customer, and I'm, I'm here to advise him to, you know, hey, 53:12 in regards to executing on this contract, per the customer requirements, this is what we need to do. This is what I would advise. 53:18 And I help him actually run the organization. You know, we've got like internal, an internal research and development team, engineering team 53:24 that are building new satellite technology for the Department of Defense to use. We have an, an operations floor. 53:30 We're actually literally building the satellite antennas from scratch, you know, in order to deliver to the customer, 53:35 you know, on schedule, you know, you know, at cost, you know, per the scope of what they're ordering 53:41 to execute their mission, you know, globally essentially. So essentially, I, I manage a pro, you know, 53:47 A-A-P-M-O-A-A, a program management department where essentially I've got, you know, two directors that report to me. 53:53 I've got a couple of program managers, and we essentially, you know, manage every help, manage every aspect of the organization and are, 54:00 and to, you know, understand, to ensure that we successfully execute, you know, on our mission, 54:05 you know, for our, our owners, for the owners, for the, you know, the, the senior leadership, the corporate leadership, things along those lines. 54:11 So as VP of program program management, you know, I essentially make sure that you know, hey, are, you know, 54:18 strategically, are we executing to that mission? You know, are there any benefits that we can gain? Hey, we're doing the satellite systems, 54:25 are there opportunities to get into new markets and provide other services for the Department of Defense, for international partners? 54:30 Things along those lines. So, you know, you've got project management where, hey, you're gonna buy and sell one cell phone to a person. 54:36 That's a project. You've got program, if you've got a cell phone and you've got a computer, you put those together, that's a program. 54:42 How can I leverage those two businesses to gain benefits from them? Then you have a portfolio, which is almost like organizational strategy. 54:48 How do I get, you know, the governor, or not the governor, but our, our congressman to, you know, you know, 54:54 allocate monies to certain defense, you know, programs or, you know, in order for me to probably go 55:00 after that kind of funding, but strategically, how do you, you know, you know, work in your industry essentially, you know, that's not exactly it, 55:06 but it's essentially along those lines. And I've worked my way up from being the, the help desk guy. Literally, I started from being a help desk guy 55:12 to the manager, to the project manager, to the program manager, to the, the, the director, to the vp. 55:17 And I've basically been through every level of it and to now BRM, and I've been a VP for about almost four years now, coming up on four years. 55:24 - I imagine it was a goal at one point. - Yeah, absolutely. You know, it's funny, I can remember being a, a country manager in Afghanistan, 55:31 and I got invited to Stu Guard Germany where my program management office was, and it was like led, it was like a big Colorado, 55:38 imagine being in like New York City and you're seeing some big, you know, luxurious, you know, office tower, and you walk in there 55:44 and you see all the cubicles and everybody's dressed all professional, and I'm a guy from the field wearing cargo pants and a polo 55:49 and a jacket, and I'm in Germany, and you're just kind of walking in that office and you're like, wow, you know, my one day I wanna be able to work into a program management office. 55:55 That's, that was my dream one day back in, what, 2012, I think I wanted to be part of a program management office where wanted to gain those ranks 56:02 and was kind of working on the degrees and the search back then. And then now to be, to have actually walked in that office 56:07 and seeing that big time b VP running that organization to actually being the, the person that's actually in the B position. It's just definitely a amazing journey. 56:15 - Wow. That is an amazing journey. You wrote it down, you made it happen, and you are a VP now, just as you said you would be, 56:24 so that clearly shows that your, your pattern is working along with that you're a professor. 56:34 - Absolutely. So, yeah, so just, you know, kind of on the side, you know, actually I'm an adjunct for St. Pete College, so pretty much I, I work 56:40 as an online professor and then also for the university, I'm also the chair of the mentorship program. So I think like the IT program for CCIT College 56:48 of Computer Information Technology, we've got about 8,000 students. And what we did was we created a mentorship program to say, 56:53 Hey, for any of the students that want a mentor, you know, basically submit your name and your information, 56:59 and we're gonna pair you with an industry professional in that industry. And for the semester, 57:04 you're gonna have weekly calls with that person. You're gonna create a career development plan, you're gonna choose your career, you're gonna, you know, 57:09 you know, write down your goals on where you wanna go. You're gonna get advice from someone in your field that's doing what you want to do one day 57:15 and you're gonna get someone to mentor you. And what my job was, like I said, I created basically that online digital training program, 57:21 and every student that signed up for the mentorship program, I gave them free access to it just so they can watch the videos 57:26 and get some of those basic frameworks on how to build that career. So, you know, I just kind of, I worked with the dean 57:32 for the school of computer science for s college, and we just kind of basically support the students and every semester I'll get like maybe four 57:38 or five students that'll have like weekly calls with them and kind of just mentor 'em and kind of help move them along their path. 57:44 - And you provide your program to them for free, - Correct? Yeah, - Impeccable. 57:50 Impeccable. I love your heart for people. I think that being a, a, a servant leader, 57:59 having a good heart for people and wanting others to achieve as well, like not the crab in a bucket concept, right? 58:07 - Right. - I've, I've said this before, every alum that I've interviewed thus far 58:15 has the same mentality, and they're all very happy with 58:20 where they are in their career. And to others, I'm confident would be seen as successful. And that's, that is how I personally view to them. 58:27 And I think that truly when you have that heart, it's almost impossible for you not to be successful 58:34 because you're working so hard on ensuring that others are set up for great success, 58:41 that you're also aligning yourself to that same success. Would you agree with that? 58:46 - A absolutely. You know, it's almost infectious. You know, I can remember being the kid running around, you know, Vacaville, California, and, 58:53 and the, the parents in the neighborhood, whether it was a baseball coach or you know, a teacher or just a parent in the neighborhood that would take me in 58:58 and teach me little life lessons, you know, every step of my career. I've had great, amazing mentors. 59:04 Actually, I dedicated a chapter in my book to mentorship, and I think I probably outlined maybe 20 mentors that guided me along the way. 59:10 Gave me my first job opportunity, would talk to me every week about being a good leader and a manager and what it meant to be a good 59:16 man and different things like that. And, you know, it's infectious when other people do those things for you and you saw the value that you got from 59:23 that mentorship and where it brought you in life, you want to give that back. You wanna pay that forward. So I just always make it a point, any, anytime, 59:29 any opportunity I can to, to part some wisdom on, on a young person or anybody that's, that's looking for wisdom. I definitely do my best to give them my opinion 59:36 and, you know, they can take in the good and throw out the bad. You know, they, you know, take what advice I have to offer, use the good parts for what their mission is in 59:42 life and, and move forward. - Have you ever been to one of the doctoral colloquiums? 59:48 - I have not. I have not. - Okay. I'm gonna, I'm gonna suggest that you come, 59:54 because I think that you would be an impeccable speaker and encourage a doctoral student. 59:59 So I, I'm gonna have to make that request because a lot of these bullets that you've shared 1:00:07 would really be helpful, not only to those in the room, but those that would be listening as well. 1:00:13 So I would definitely share that, share that. Speaking of you creating programs, 1:00:22 you are an entrepreneur as well, and we chatted for a bit about your YouTube page. 1:00:27 Tell us more about your company. - Yeah, so my, my, my company's name is Professional Career Transformations. 1:00:35 And what I basically did was, you know, what I did was, you know, I kind of, it was, it was kind of an epiphany moment, 1:00:40 but you know, I think I had become like a vice president of a comp of tam of my company, Tampa Microwave. 1:00:46 And, you know, I kind of like, kind of woke up thinking, you know, where, you know, start just reminiscing back where I started and all the challenges 1:00:52 that I had when I was a youth and how, and I was like, how the heck did I get here? And I was like, you know, lemme write this down. You know what I mean? Because, you know, it's one 1:00:59 of those things where I'd always mentored people's careers along the way, you know, when I was a manager, a project manager, a program manager, and I was like, you know what? 1:01:05 There is a framework, some actionable steps that people can take that at least give them a basic framework to kind launch their career. 1:01:12 You know, just, you know, only stay in a job two to three years before you promote or transfer, you know, you know, get doing, 1:01:18 accomplishing one task per year, you know, kind of getting organized with your career. So I kind of said, you know, and everywhere I would go, I would always see people 1:01:25 that would wanna reach out to me and, and get that piece of tutelage. So I said, you know, why don't I turn this into a digital 1:01:31 program to where I can record it one time and then I can basically put it on webs on a website, you know, you know, for essentially, you know, for purchase 1:01:39 or, and for, you know, to, and to offer to people, you know, so that way, you know, you're not, you, you have it professionally recorded. So what I did was I went 1:01:45 to a company called Thrive Course Studios. They're actually a professional digital course recording company. I went out to Oakland, California, 1:01:51 and I actually filmed two courses out there. Part of my, my LLC is I also teach executive training as well. 1:01:57 So for example, I teach like conflict resolution to Pinellas Suncoast Transit Authority, you know, so the people that drive the, the, 1:02:03 the Sun Runner buses here in Pinellas County also teach communication and strategic planning. I'm gonna be teaching leadership courses. 1:02:09 There's so many academic en endeavors you can get into for training that you know, that you would 1:02:14 otherwise not know are there. So just kind of, you know, just something that, you know, I'm doing part-time, just kind building it, you know, 1:02:19 your own, you know, my own LLC on the side, you know, just in my humble opinion, I think everyone should have an equity stake in something, 1:02:27 you know, something that you own, a small business that you own, that you, you know, you, you put your blood, sweat and tears into and you, 1:02:32 you can reap through awards as well. And it just teaches you how to run a business. It's, it's been an educational path for me as well. 1:02:37 - So you have your own LLC and obviously you're using these courses 1:02:43 to help people in a multitude of ways, which I was unaware of, that it was also from how to be a CEO to also how 1:02:50 to improve your career. - Absolutely. So how do you know if you're entry level, if you're coming out? 1:02:56 So basically what I structured, I said, Hey, if you're coming out of college, this is how you should, you know, use your college years to gain the maximum amount 1:03:02 of either search credentials while you're in college and then enter the workforce. If you're coming outta the military, these are your advantages from being in the military. 1:03:09 You're veteran status, you worked around multimillion dollar companies, these, you should be trying to become a government contractor if you can. 1:03:15 That's how you get your first footing into the civilian world. If you're already a manager at some level, how do you transition from being a manager over 1:03:20 to getting into the, the, the, the junior executive level? How do you kind of move to the next level, things like that. And then get into more of the, okay, 1:03:28 now you wanna start your own LLC, this is how you do it. You know, Hey, you know, how do you create supplemental 1:03:33 and passive income through, you know, e-commerce or digital courses or writing a, a book? 1:03:38 You know, this is the process for, you know, you know, organizing, publishing and writing a, an ebook essentially. 1:03:44 Things like that. So just basically, you know, anything I could think of that was in my brain, I kind of wanted to put down a paper and record, 1:03:50 and that way I can have it, you know, always there that I can always share it with people either through my YouTube channel or through the university itself. 1:03:56 - Okay, well, time for me to be selfish. You have these incredible skills. 1:04:01 I have a career and a LinkedIn. Would you mind giving mine a glance 1:04:06 and giving me some feedback? - Absolutely. - Awesome. - Absolutely. So actually over here, 1:04:14 actually I've got your LinkedIn here. Actually, I'll put it on this side over here. 1:04:19 So first of all, your LinkedIn looks amazing. I definitely love the banner. It one, it it really, what's that quote from? 1:04:27 Was it Jim Collins from the book? Good to Great. You know, the, the first goal is to get the right people on the bus. 1:04:34 It doesn't matter what they're, you're gonna have them doing, just get them on the bus and then you can figure out where you're going from there. 1:04:39 You just look like one of those people that, hey, this is the person that's gonna come to our organization and gonna be, you know, you know, a, an, you know, an asset 1:04:47 to the organization, someone that we wanna work with. You're representing the University of Phoenix brand. You look like a a five star professional first thing. 1:04:55 I obviously see the university there. And then I remember I got down here to your, your ex your experiences. 1:05:01 You know, it looks like you've held some, some major positions, right? You're the podcast host, your, your manager 1:05:07 of digital campaigns, small business owner. This looks like someone that can not only come into my organization and execute, 1:05:12 but they can also train other people as well. So your professional experiences is perfect. And it looks like you've been, you know, at each position 1:05:19 for, you know, a couple of years, two to three years at a time. You know, if you have someone that's bouncing around every six months, that doesn't look good, right? 1:05:25 That looks, that looks like they're, they're, they're getting to an organization, they're not jelling with the team, and then they're moving on 1:05:30 to the next opportunity. Not to mention, not only have you worked for organizations, you actually had your own small business, 1:05:36 which means you kind of understand both sides of it. You understand profit and loss, you know, buy from oneself for two as opposed 1:05:41 to someone that's never had to look at the financials, you know, who's just worked for an employer. 1:05:47 Your, your obviously your images look amazing. Creative director, managing director, the director, 1:05:53 title media director, that looks good. Obviously University of Phoenix. The fact that you've continued with your, you, you've, 1:05:58 you've, you've done continuing education. You've got your, your bachelor's, your master's, you're going for your doctorate degree. 1:06:04 That means you're continuing to learn and grow within your organization. I mean, and not to mention that just makes you a much more valuable, let say, you know, 1:06:11 you always should improve the knowledge worker. You know, it makes you that much more of a valuable asset. You're the type of person that I could hire, 1:06:17 and I know that you're a potential is endless. You, you, even if you hired a, a, a mid-level team lead, 1:06:22 you could be CEO of the company one day because you've got that aptitude, you've got that dedication to your education, everything you've done. 1:06:29 So I would call this a, a five star LinkedIn profile. I would be sending you a message trying to get you set up 1:06:34 for an interview as soon as possible. - Thank you. You know, honestly, I work really hard on that 1:06:41 LinkedIn page, and I really appreciate your feedback. I know that our viewers could probably use 1:06:49 that same feedback if they were to reach out to you. Is this something that you would be able to do 1:06:54 for them in your program? - Absolutely. Matter of fact, I actually, that's one of the, the weekly lessons. 1:06:59 I, you have them do their resume and then take those bullets and add it to their LinkedIn and give 'em like a full review. So I absolutely would review people's resume, I mean, 1:07:07 LinkedIn's and ensure that, you know, 'cause your LinkedIn is like your, your public pro profile. It's your, it's your signature to the world of who you are 1:07:14 as a brand, as a person, as an employee. And it's very, very important that you, you know, 1:07:19 take it serious and put your, your best foot forward. The, you know, it's, it's the new way how you represent who you are as an employee. 1:07:26 - It is. And our, we have a, a really incredible director of social media, I believe she's a senior director 1:07:32 of social media. And she said that typically in search, when people are searching your name, 1:07:38 LinkedIn is like the top, the three to five, that popup. So with that being the case, you definitely want that 1:07:46 to be the best that you could possibly make it. I also wanna say that when you read through my profile, 1:07:54 you were so dead on about like who I am, that it's 1:07:59 clearly you're, you're, you're great at what you do. But I was a little taken back, like, wow, how did he get all 1:08:05 of that from just what, I mean, I guess maybe, 'cause I look at it all the time, but something 1:08:11 that I think is, oh yeah, these are just little notes about what it is that I've done at work. 1:08:16 You think that we should definitely be sharing this information, putting this out so that people can then 1:08:23 read it all at once and then come up with a thought on how we could be helpful to their institution? 1:08:29 - Yeah, absolutely. Because well think about the liability of you not having this information well organized and well put together. 1:08:35 I have no idea now who you are. You know, you could be a great employee, but I would never know because you've got like a, a a, 1:08:41 a kind of like a, a gloomy, cloudy, unprofessional looking photo. You know, you're not proud of the organization 1:08:47 that you're working for, so are you gonna really, you know, my, like our ethos is connecting heroes, protecting lives. 1:08:53 Are you really gonna be about the brand of the organization? Things like that. So this just really says 1:08:58 that you're a team player and things like that, and you could be a team player, but if, but if nobody knows it, then do you, you don't exist And, 1:09:06 and this, and, and, and it's, you know, you may exist to your small circle of people that know you intimately, 1:09:12 but the world is out there. You know, there could be a company in Dubai that's looking for this five star professional that wants 1:09:18 to pay you a gazillion dollars, but they don't know you're there because you're not publicly represented. And then that's the value of, of social media in general. 1:09:25 And I'm an, I'm an old head too, right? I'm still kind of catching up on, on myself on it when regards to, you know, some of these social media platforms, things like that. 1:09:32 But that's the value you get here. You're, you're gonna get a look, you're gonna get a phone call back and taken seriously as someone that could be equally 1:09:39 as qualified as you and doesn't have that profile, they would, you just pass through their profile and wouldn't think twice. 1:09:46 - Thank you for that. I, I think that that's really great feedback and the accessibility for people 1:09:54 to be able to work with you to polish that first look, right. 1:10:00 - Right. - Has to be just an unparallel opportunity 1:10:05 to be seen as a leader in their organizations. So 1:10:10 - Absolutely. - That's, I I love, I love that that's what your company does. 1:10:16 What if they didn't want to take advantage of your services, where would they go? You - Can go to amazon.com and look for the book. 1:10:22 Lucky to be here, you know, my whole life story and lots of good lessons on how to build leadership 1:10:27 and find success in your life, things like that. But yeah, definitely have a a, a decent digital footprint myself. And yeah, I look forward to working 1:10:33 with anybody that may be interested. I definitely have a, a lot of good wisdom to share things along those lines, so. 1:10:38 - Oh, well that is clear. Thank you for just sharing your incredible journey 1:10:45 from your childhood to your, your journey with the military 1:10:50 being awarded the Purple Heart and still thriving and driving all the way to achieving your goal 1:10:58 to vice president, author, professor, and entrepreneur. 1:11:04 Thank you so much for just giving us a glimpse in on what that looks like. 1:11:10 - Absolutely. Thank you so much for having me. You know, it's a, it's a podcast like these that, you know, you never know what young person 1:11:17 that's having a difficult time in life may get to watch something like this and, and relate to it and or someone that's getting ready to turn that corner 1:11:24 that's at University of Phoenix or out there in the community that it, this could help so much. So thank you for giving me the opportunity to, to be 1:11:30 of service to your audience. So thank you so much. - Of course. So the floor is yours. 1:11:36 If there's anything you wanna make sure that our viewers take away from this episode, what would that be? 1:11:43 - You know, I, I would say that, you know, live life with gratitude. You know, attack it vigorously, you know, make you know, 1:11:51 bold and audacious goals for yourself in life and, and, and, and, and live life unapologetically on your terms. 1:11:59 And, you know, be a good person and look out for the next man and, and be a good mentor 1:12:05 and a good role model and things like that. You know, you know, give your best in life and, and, and, you know, things will, good things will happen. 1:12:11 So, like I said, you know, you know, luck, you know, let's say, you know, fortune favors the prepared, you know, the people that work the hardest always seem 1:12:18 to be the luckiest, you know, if you put in the effort in life, you'll definitely get the return. So, and it's definitely rewarding on, on the other side, 1:12:25 you know, you'll definitely feel much better about yourself. So, you know, just good luck to everybody and, and if you ever need anything from me, lemme know. 1:12:30 You know, it's funny, there's a, there's a quote I heard today. It said, I can't remember, I can't remember who it was, 1:12:36 but it said, you know, you know, a bottle of water costs $1 in the grocery store. It costs $2 at the gym, it costs $4 at the airport 1:12:45 and it costs $7 at, you know, on the plane. You know, and it's the same exact bottle of water. 1:12:52 You know, sometimes in life, you know, you know, you know, you know, you know, sometimes you need to appreciate yourself 1:12:58 'cause maybe you are the right person. You're just not in the right location, you're not in the right position. Sometimes you may be valued at a dollar over in this 1:13:05 location, but you move somewhere else, take another opportunity and someone will value at seven. You know, just always be willing to move 1:13:11 to the next opportunity if you can because you, you know, the next place may value, will value you. So that's always a good piece of advice, right? 1:13:18 - That's an excellent piece of advice. So know your value and know that another company's willing to pay you for it. 1:13:25 - Right? Right. Absolutely. - Okay, we are gonna move on to rapid fire questions. 1:13:31 One of my faves. So let's find out first a book that changed your life. 1:13:38 - Oof. I would say positive intelligence 1:13:44 by, I, I can't remember the author's name. Shazad something, it's actually in my book. 1:13:50 But positive intelligence, basically, don't let your mindset set saboteurs sabotage you in life. 1:13:57 Always think positive and build your positive, almost like iq in order to always have confidence in 1:14:03 yourself to accomplish the mission. - That's good. Early bird or night owl? 1:14:08 - Definitely an early bird. I get up at like six o'clock every single morning. Whether it's the weekend or not, just 1:14:14 after the five, six years in the military. You just get used to it and you know, so I try to go to the gym in the morning, try to do everything so 1:14:20 - Early, everything in the morning. Oh my goodness. I think all military people are morning. - Yep, absolutely. - What is your go-to productivity hack? 1:14:30 - Ooh. I would say the reward. 1:14:35 What's, what's the word phrase I'm looking for almost like the reward method, so to speak, right? So let's say I need to study for like a p and p exam. 1:14:42 You know, you could sit there for four hours and just stare at a book, but then you'll, you tire yourself out. What I do is I'll read like five pages 1:14:49 and then I'll reward myself with a YouTube video. Then I'll read another five pages and reward myself with like, maybe I'll go to the gym 1:14:54 or go get a bite to eat or something like that. But basically use the reward method when you're studying for exams. 1:15:00 You know, don't try to do it all in one sit. 'cause you can only, well I think you can only sit down for like an hour or so before you stop 1:15:05 pretending information anyways. But break it up with some kind of reward. You know, treat yourself, you do something good. 1:15:10 You do, you do you do some kind of piece of knowledge or reading or literature. Treat yourself with something that you enjoy 1:15:15 and that'll help you get through, let's say a 300 page, no dry book, so to speak. - Oh my goodness. So treat yourself. I love that hack. 1:15:25 Best advice you've ever received? - Ooh, best advice I ever received was from my Uncle Willie. 1:15:32 If you wash your car, it runs better. You ever think about that? If you actually, 1:15:37 you ever have like a dirty car and then you take it to the car wash and you wash it and it just kinda like, feels like it just drives better. 1:15:43 And like, I did not get maintenance on this car. It just runs better. Well, the same thing applies to people. If you dress nicely, if you're well groomed, 1:15:50 you just run better. So if you wash your car, it runs better. And that's a good piece of li advice for life. 1:15:57 - That is an excellent piece of advice because my, like, you know, counselors will even tell you, 1:16:02 my actual counselor told me, get dressed up and go outside. You'll just feel better. Just try it. And it's so true, 1:16:11 - Right? The aura, you get back from people, people look at you and they smile 'cause they appreciate the effort you put in. You're an attractive looking person 1:16:17 because you're well groomed, you're well dressed, or if you walk outside looking sloppily, how do they look at you? They're like, yeah, you know? So, you know, you, you know, 1:16:24 it's, if you wash your car, it runs better. That's just, I don't know why it works like that. - If you wash your car, it runs better. That's good. 1:16:30 What's your favorite go-to karaoke song? 1:16:35 - Oh, do not do karaoke. I try to not sing as much as possible if I am randomly working in the 1:16:43 Philippines on a work project. 'cause it, it's huge out there. I, I'm trying to remember, I not very big 1:16:49 on, yeah, not very big. Probably something old school though. I, I, I grew up listening to like Gap Band D brand, 1:16:55 Isley Brothers, a lot of the old school r and b, you know, I mean, really grew up on that. Like every Sunday there was a barbecue at my house 1:17:02 and that's, you know, what we played, you know, I'm kind of, I miss the old Definitely big on, you know, some of the, the good old school music. 1:17:08 - The good old school. So what's on, what's on your cookout album, on your cookout playlist? Oh boy. 1:17:13 - Oh yeah. A little bit of Rick James. A little bit of Prince, like I said, gap band. Jazz band, cool. 1:17:20 In the gang, you know, a little bit of, you know, run DMC, the old stuff. Yes. You know, definitely a 1:17:25 lot, lot, lot of old school music. Yeah, absolutely. A lot of, yeah. - Can't go wrong. A little Al Green. Gotta have Al Green. 1:17:32 - Oh, little, yeah. A little Al Green, Teddy Pendergrass. There we go. Yeah, you name it, you know. - I love it. I love it. And lastly, your personal motto. 1:17:44 - I Mm, I would probably say, don't really have one off the top of my head, 1:17:50 but I would definitely say work hard, play hard, you know, if, you know, reward yourself. 1:17:55 If, you know, if you're going, I think you can create a good balance in life. You know, if you're gonna go out and you're gonna try 1:18:00 to finish your degree, you know, obviously do everything responsibly, but, you know, treat yourself with a, a, a good weekend away 1:18:08 where you're, you know, where you, you go on a vacation where you know, you know, you can't take it with you. 1:18:13 Right. You know what I mean? Go take yourself to Ruth Chris, and, and buy yourself a steak dinner just for you sometimes, 1:18:18 you know, always, you know, take good care of yourself. Just, you know, work hard, play hard, you know, and I think you'll get the most out of life. 1:18:25 - Dr. Horton, thank you so much for sharing your incredible journey with us. - Thank you so much. - That brings us to the end 1:18:31 of this episode of Degrees of Success. Don't forget to like, subscribe and comment. 1:18:38 I'm your host, Frieda Richards reminding you that your next chapter just might be your best one yet. 1:18:44 See you soon.
An illustration of a woman with dark hair and glasses holds a tablet, symbolizing opportunity with an MBA.
An illustration of a woman with dark hair and glasses holds a tablet, symbolizing opportunity with an MBA.

Put your MBA to work as a business manager

If you possess a talent for strategic planning and have a sharp instinct for decision-making, you may have a future as a business manager.

Your work experience may help you save on an MBA degree online

If you’re a working professional with three years of experience in a business environment, you can leverage your knowledge to earn an MBA degree online faster, and for less. Competency-based programs like our CB MBA can be completed in under a year for less than $11K.

There’s more than one way to earn your MBA

Take the quiz to see if you’re a good fit for a faster paced MBA program.

TRADITIONAL COMPETENCY-BASED
16 months (MBA)
17 months (MHA/MIS)
16 months (MBA)
17 months (MHA/MIS)
16 months (MBA)
17 months (MHA/MIS)
Less than a year
6-week course at a time
6-week course at a time
6-week course at a time
More intensive timeline to complete 4 courses, which can be taken one at a time
Traditional classroom led by instructors
Traditional classroom led by instructors
Traditional classroom led by instructors
Self-paced, flexible learnings with limited faculty guidance
Bachelor’s degree with 2.5 GPA
Bachelor’s degree with 2.5 GPA
Bachelor’s degree with 2.5 GPA
Bachelor’s degree with 2.5 GPA and relevant work experience
$698 per credit
$698 per credit
$698 per credit
$300 per credit (no additional fees)
COMPETENCY-BASED TRADITIONAL
Less than a year
Less than a year
Less than a year
16 months (MBA)
17 months (MHA/MIS)
More intensive timeline to complete 4 courses, which can be taken one at a time
More intensive timeline to complete 4 courses, which can be taken one at a time
More intensive timeline to complete 4 courses, which can be taken one at a time
6-week course at a time
Self-paced, flexible learnings with limited faculty guidance
Self-paced, flexible learnings with limited faculty guidance
Self-paced, flexible learnings with limited faculty guidance
Traditional classroom led by instructors
Bachelor’s degree with 2.5 GPA and relevant work experience
Bachelor’s degree with 2.5 GPA and relevant work experience
Bachelor’s degree with 2.5 GPA and relevant work experience
Bachelor’s degree with 2.5 GPA
$300 per credit (no additional fees)
$300 per credit (no additional fees)
$300 per credit (no additional fees)
$698 per credit

Flexible learning and support for busy adults

Where you earn your degree matters

 A confident smiling woman in a blazer symbolizes the flexibility of taking online classes while being a professional.

Online classes, always on

Earning a degree shouldn’t make impossible demands on your schedule. You can attend class online whenever it fits your life — day or night. Plus, courses are just 6 weeks long, so you can balance life while staying on track to graduate.

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Relevant, real-world faculty

Your instructors know what works in the real world. As leaders in their respective fields, they bring a hands-on perspective and practical knowledge to the online classroom. What they teach you today can be directly applied to your career tomorrow.

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Real people, real support you can rely on

Your life doesn’t stop when the sun sets. That’s why you have a support team of real people you can lean on — up to 14 hours a day, 5 days a week. You'll also have a digital library, live math tutoring, writing help and life resources and financial literacy centers.

A graduate in cap and gown, signifying the Career Services for Life® commitment from her first class to graduation and beyond.

Career Services for Life® commitment

Because your career never stands still, active students get access to career services and resources, from your first class to graduation and beyond, at no added cost. Connect with career advisors, use our Career Navigator, leverage our résumé services and more.

A C B S P accredited

Programmatic accreditation

Count on the quality of your education

Our MBA has been reaffirmed for accreditation until 2027 by the Accreditation Council for Business Schools and Programs (ACBSP), ensuring the quality of your education.

What does that mean in real life? ACBSP-accredited business programs are committed to quality standards. The quality of the program is regularly benchmarked against specific criteria that prepare students for the business industry. Accreditation occurs on a 10-year cycle with regular quality reviews.

View the student achievement report (PDF) for the University of Phoenix ACBSP-accredited business and accounting programs.

Apply 100% free and easy

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Admissions for master’s students

Getting started on your master’s degree should be simple – and with us, it is. We’ve simplified the process by removing obstacles.

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  No application fee, no obligation

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  We’ll request your prior transcripts at no cost (when possible)

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  No essay or entrance exam required (GMAT or GRE)

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No application fee, no obligation

Checkmark icon

We’ll request your prior transcripts at no cost (when possible)

Checkmark icon

No essay or entrance exam required (GMAT or GRE)

A smiling woman in graduation attire, encouraging prospective MBA students to take the next step.

Frequently asked questions about the online MBA program

In the context of education, MBA stands for a Master of Business Administration. This is a graduate degree that delves into the study of business management and administration. Courses focus on critical thinking and effective management, so MBA program graduates are prepared to lead organizations of any size into the future.

Our MBA has been reaffirmed for accreditation until 2027 by the Accreditation Council for Business Schools and Programs (ACBSP), ensuring the quality of your education.

What does that mean in real life? ACBSP-accredited business programs are committed to quality standards. The quality of the program is regularly benchmarked against specific criteria that prepare students for the business industry. Accreditation occurs on a 10-year cycle with regular quality reviews.

View the student achievement report (PDF) for the University of Phoenix ACBSP-accredited business and accounting programs.

Yes, if you earn one at University of Phoenix. Our online MBA program lets you attend class when it fits your life – day or night. Plus, our 24/7 online classroom gives you the freedom to learn when you want.

Our traditional MBA degree online can be completed in 16 months. Our competency-based MBA degree can be completed in as little as 12 months.

You can choose between our traditional online MBA program or our competency-based MBA program. While the competency-based program can be completed in as little as 12 months vs. 16 months with our traditional program, there are some distinct differences as to which program might better suit your needs.

Choose a traditional online MBA if you:

  • Prefer a more traditional group setting
  • Have your bachelor's degree in any field

Choose a competency-based online MBA if you:

  • Prefer to learn independently and study on a flexible schedule
  • Desire self-governed coursework with the assistance of your instructor
  • Possess a bachelor’s in business or management
  • Have worked in a corporate setting for at least three years

Still need help choosing? Call 844-937-8679 to speak with an enrollment representative.

The Master of Business Administration helps you gain the leadership and managerial skills that’ll teach you how to be effective in a rapidly changing business environment. The Master of Management helps you develop management competencies through the practical application of theory, business and management diagnostics and the formulation of creative management and consulting solutions.  

The online MBA program is ideal for students who earned a business degree, have experience in the corporate world and want to focus on leadership and entrepreneurship. The online MM program is ideal for students who have a bachelor’s degree from any field or minimal professional experience and want to focus on topics like performance management, innovative leadership and organizational behavior.

Yes, our Prior Learning Assessment (PLA) is available for certain courses in the Master of Business Administration (MBA) and Master of Management (MM) programs. 

To learn more about how you can potentially save time and money in your MBA or MM program, please call 844-937-8679 to speak with an enrollment representative.

To be eligible for a master’s degree program, you must meet the following criteria:

  • You are a U.S. citizen or permanent resident, or have a valid visa if you’re living in the U.S.
  • You have earned a bachelor's (or comparable undergraduate) degree from an approved, college or university with institutional accreditation, or hold a comparable degree from a recognized institution outside the United States
  • You have a cumulative GPA of 2.5 (on a 4.0 scale) shown on a bachelor's (or comparable undergraduate) degree posted transcript
  • You have not previously been expelled from a higher education institution
  • You will complete all required forms for admission, as well as submit official test scores and transcripts from all colleges and universities you've attended

Learn more about admission requirements

No specific bachelor’s degree field is required to start a master’s degree. You must have a cumulative GPA of 2.5 (on a 4.0 scale) shown on a bachelor's (or comparable undergraduate) degree from an accredited institution. Learn about transferring credits.

Sign up for a University account to start the process. Complete your program application in about 20 minutes. Apply now

We have an open admissions policy that allows you to apply without standardized test scores, so GMAT/GRE test results are not required. What is required for admissions?

No, application to University of Phoenix is free. We strive to remove barriers for new students that might interrupt higher education goals, including fees for application. Explore costs and tuition.

At University of Phoenix virtual learning creates an engaging online experience with the flexibility that fits your lifestyle.  Experience one-on-one connections with experienced faculty and collaboration with your classmates—all without the commute to class.  Know more about student life. 

As a university for working adults, we’ve created the flexibility to balance family, work and school. With a classroom that’s open 24/7 you can take one 5-6 week course at a time, allowing you to go to school on your schedule. Find out more about learning online.

Academic advisors are available 6 am to 7 pm, 5 days a week to provide guidance and support throughout your educational journey. Sign up to connect with advisors.

You can ask questions directly to your instructor about assignments and any other topics in your virtual classroom platform – Blackboard. You will also use Blackboard to collaborate with classmates, review assignments, receive feedback from your instructor, and stay on track with homework. Learn more about your virtual classroom. 

Our online master’s programs can take anywhere from 12-37 months to complete depending on the degree or academic field you choose to pursue. Some competency-based programs may be completed sooner. 

You may be able to shorten your path to graduation. Some master’s degrees have competency-based options to finish sooner. Other saving opportunities include transfer credits and credit for past work experience to help you finish your degree faster and for less. Learn more about master’s degree saving opportunities.

No, a University of Phoenix diploma does not indicate that the degree was earned online. The diploma only shows that the degree was earned in a specific field of study. We also offer continued opportunites after you graduate. Explore alumni benefits.

Every student at University of Phoenix has access to free career tools and resources. You can define your career goals, get help with your resumé, and prepare for your job search.

You can also use our career guides to explore on-the-job skills and opportunities for enhancement in your career of choice. 

While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.